Galaxy A8 keeps skipping music on its own - Samsung Galaxy A8 (2018) Questions & Answers

At this point I may have to simply reflash back to the firmware I bought the phone with currently running Android 8.0.0 when playing music regardless of the app my phone skips through the songs may it be via AUX or bluetooth the issue seems to get worse when using bluetooth, the problem started when I first updated my phone and every update since the issue has only gotten worse.. no idea on how to fix, I cleared the cache, reset the phone.. did everything I could think of the issue persists, no idea on what to do at this point apart from reflashing any ideas would be welcomed

Hasani22 said:
At this point I may have to simply reflash back to the firmware I bought the phone with currently running Android 8.0.0 when playing music regardless of the app my phone skips through the songs may it be via AUX or bluetooth the issue seems to get worse when using bluetooth, the problem started when I first updated my phone and every update since the issue has only gotten worse.. no idea on how to fix, I cleared the cache, reset the phone.. did everything I could think of the issue persists, no idea on what to do at this point apart from reflashing any ideas would be welcomed
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You can down grade only if you didn't flash new bootloader.

mchlbenner said:
You can down grade only if you didn't flash new bootloader.
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Click to collapse
Gonna assume that the bootloader has been updated since all my updates since the phone was bought has been through the update section in settings... only other route I'm going to assume is either sell the phone or install custom rom

Most likely

Hasani22 said:
Gonna assume that the bootloader has been updated since all my updates since the phone was bought has been through the update section in settings... only other route I'm going to assume is either sell the phone or install custom rom
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i had a similar issue with google play music. it was skipping songs that it had added to an automatically created playlist that i had given a "thumbs up" to. I guess those songs werent available anymore, but the app didnt take those songs out of my playlist, it just skipped them when they were up next to play. No other issues with my A8 skipping songs tho, and all i use is google play music. No pandora-like streaming services. I make my own playlists from the stuff ive uploaded to the google play music cloud

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[Q] Problems with playing music, ringtones, etc.

I bought two Charges last week, one for me and one for the wife. Both of us have been having similar issues with music and/or ringtones randomly not playing on our phones. My wife has missed several calls because the ringtone that she downloaded from Zedge mysteriously stopped working, so the phone acted as if it were on silent mode. I noticed several instances where I can't listen to music on my phone due to a "Error playing the requested track" error within the Google Music app. At first, I thought my problem was due to the fact that I was trying to stream music that I've uploaded, but I was given the same error when I attempted to listen to music stored directly on the SD card.
Thinking that my problem was due to some weird issue with the Google Music app, I tried to play the music on my SD card from the built-in Music Player app and I was quickly prompted with an unsupported file type error. Rebooting both our phones seems to fix the problem, but I've had to do this at least two to three times on my phone, and once on my wife's. It seems that the problem always comes creeping back without warning.
Neither of our phones are rooted, and nothing else has been done to the phone that I can think of that would cause this issue.
In short, music/ringtones/etc. will randomly stop playing regardless of their source (SD card, downloaded, stream). Since the problem is on both of our phones, I'm guessing that this is a common issue on all Droid Charges.
Has anybody else experienced this issue? What are your recommendations on fixing it? Should I just take the phones back to Best Buy and get replacements?
=Edit=
Okay...something is definitely up. I just went to watch a video on the YouTube app, and saw no video. I tried other videos and got the same result. Sure enough, I tried to listen to some music and was given the above mentioned error. What the hell?
I would take them back to Best Buy. Ive never heard of this problem. And if youtube is not playing then there seems to be and underlying problem.
I was having this same problem every so often, typically after having the phone on for a few days without turning it off. I am rooted an running a custom ROM so I thought it might have something to do with that, but obviously that is not the case. I turn my phone off whenever I charge it at night and have not had the problem since doing that. Long story short, I would return the phone if you can, but just turning the phone off and then back on (not rebooting) has fixed the problem for me every time.
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Yankees368 said:
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
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Where did you hear about this?
Karma Elite said:
Where did you hear about this?
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Did that solve the issue for you?
http://www.google.com/support/forum/p/youtube/thread?tid=3ef52f711434ba6d&hl=en

[Q] Google Music Keeps Flashing On and Off

Whenever I open the app, I can't scroll through the list of artist or albums without every album cover flashing on and off. It's almost impossible to find a song now (I could go to a list of songs, but there are 14,000 of them to scoll through).
I've re-installed the app a couple of times and it works for a while, but then it flashes on and off again. Anyone had this problem and fixed it?
Atleast i am not alone... i posted this weeks ago.
I too have about 10k of music on Gmusic... it seems it is constantly loading up the album covers. flashing on and off.
The only fix i have which is not a fix is if i am really inpatient needing music right away i have to go to settings/app/ g music and clear data. but you still have to wait a few mins for everything to load back up
Or recently when i turn it on and if it is flashing ( i am assuming because i always turn off wifi ) it must have to reload everytning- I go to tune in radio and play a song and usually after one song i go back to gmusic and everything is loaded and flashing has stopped.
I have not heard of any permanent fixes. I have even tried to uninstall and reinstall gmusic--doesnt work.
Patience is my only work around right now.....
tonyz3 said:
Atleast i am not alone... i posted this weeks ago.
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Sorry about that--I did a search earlier and came up empty.
Thanks for the "fixes." Does clearing all the data delete the music on my SD card? I've been reluctant to try it b/c it seems that it would. I'll try the Tune-in Radio fix.
Cerfer5 said:
Sorry about that--I did a search earlier and came up empty.
Thanks for the "fixes." Does clearing all the data delete the music on my SD card? I've been reluctant to try it b/c it seems that it would. I'll try the Tune-in Radio fix.
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no it wont wipe your sd. After you do it you will need to go back into gmusic setting and connect your gmail account to pull music from.

[Q] No Ringtones/Youtube Won't Play

Okay, this problem has been bugging me for a while. The ringtones that came with my SGS4G play when I select them, but my others (ringtones, mp3's, stuff created in RingDroid) will not play. This also affects music playback. I get an error that the file is corrupted.
Now the interesting part: if I reset my phone, I can play the sounds again, no problem. After a few days though, it starts happening again. As for the Youtube videos, they play fine, then after a couple of days they stop playing. If I reset the phone, they play again.
My phone is rooted.
Firmware: 2.2.1
Kernel: 2.6.32.9
Stock Froyo Build
I have CacheMate and Super Manager cleaning out my caches whenever they can.
I checked all possible sound stuff (Airplane Mode, no ringtones on silent, etc..) and still have the problem.
This problem started before I ever rooted my phone. Any help you guys could give would be appreciated. Thanks.
You said it is affecting music playback as well have you tried a different SD card? I had one go bad on me and I was having similar issues before it completely died. The Youtube videos however are playing from the internet right?
Nilmandir said:
Okay, this problem has been bugging me for a while. The ringtones that came with my SGS4G play when I select them, but my others (ringtones, mp3's, stuff created in RingDroid) will not play. This also affects music playback. I get an error that the file is corrupted.
Now the interesting part: if I reset my phone, I can play the sounds again, no problem. After a few days though, it starts happening again. As for the Youtube videos, they play fine, then after a couple of days they stop playing. If I reset the phone, they play again.
My phone is rooted.
Firmware: 2.2.1
Kernel: 2.6.32.9
Stock Froyo Build
I have CacheMate and Super Manager cleaning out my caches whenever they can.
I checked all possible sound stuff (Airplane Mode, no ringtones on silent, etc..) and still have the problem.
This problem started before I ever rooted my phone. Any help you guys could give would be appreciated. Thanks.
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Click to collapse
This is intriguing.... you can either:
1) Since your rooted, you can get CWM and install a custom rom. Might fix your problem since it's most likely a software problem i think.
2) Since your still stock and just rooted, and also it started before you were rooted, try sending it in to tmobile.
I suggest try #2 first and if they don't do anything about, try #1.
Sent from my SGH-T959V using XDA Premium App
Thanks guys. I'll try something and post back.

[Q] Ongoing issue with "Chrome is not responding"

Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
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I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
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Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
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Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
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Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
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I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
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How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
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Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
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Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.

Xperia Z3- Cannot Play Videos, Tried Factory Reset

Xperia z3 not playing videos
My Xperia z3 doesn't play any video at all. It shows up with an error "Cannot Play Video" . YouTube video doesn't play videos. I cant play video in any app. I cleared the data and cache and even performed factory reset but that didn't help me. I repaired it with Sony Companion and even flashed new firmware with Flash tool also. But still the problem persists. After restarting my phone it plays video for some minutes and then again winds up with the same. Pls help me.
Go into your setting, choose Developer setting then scroll down till you see "Use AwesomePlayer" If you're enable it then disable and if you disable just enable it. Then reboot. It should be working. Anytime you see this just do the same thing. One way to not seeing this fault you can flash back to 4.4.4.
But is this device specific...should I go to service centre?
Sent from my D6653 using XDA Free mobile app
Xperia d6633 I also experienced the same case as well. there is a solution?
Have exactly same prolem on my D6633, I have to reboot my phone several times per day to see any video in youtube, facebook, album app, etc. The only works is MX Player playing local videos. Is there any permanent solution of this exists?
Do any of you guys run the official Marshmallow concept software?
I have not encoutered this problem on previous final builds, but installed the concept software 2 days ago.
Since then I have not been able to play any video. Not in the Facebook app, not in youtube, not from files on my phone. Considering reverting back to the stable builds, purely for this problem...
I am on a D6603
I have same problem.. several times restart my phone every day.. is D6643 .. with ROM from D6603.. need solve this in ASAP..
thanks in advance..
Enoxzr said:
Do any of you guys run the official Marshmallow concept software?
I have not encoutered this problem on previous final builds, but installed the concept software 2 days ago.
Since then I have not been able to play any video. Not in the Facebook app, not in youtube, not from files on my phone. Considering reverting back to the stable builds, purely for this problem...
I am on a D6603
Click to expand...
Click to collapse
It started happening in my Z3 when I installed the concept too but the problem is I reverted back to stock and it happens just like in the beta. I tried factory reset on stock, deleting all sort of data from FlashTool but nothing, it still happens.
Has anyone been able to solve it?
I recently installed MM Concept on my Z3C and I'm having playback issues as well, but only on Album/Video, not for other apps like YouTube, etc.
I had the playback issue in all apps involving videos.
My problem got solved when I got the February security update on the concept software

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