Hi,
Yesterday my Nexus S kept getting errors when downloading app updates, and after a bit of Googling, I deleted the Play App cache, uninstalled the latest 3.9.1.6 updated and removed my Google Account from the device.
When I re-added my Google account to the phone, the app updates worked fine, but now my device no longer appears in the Play Store menus (on the web!). How can I get it back there again please?
Thanks,
Suman
try to click my orders and setting then add ur device name..
Sent from my Nexus S
Hmm, it randomly appeared again - since I got the 4.1.2 OTA update perhaps?!
Strange!
So I updated to the 4.4 Play Store and now when I try to use Hangouts its says "Google Play Services needs to be updated or may not be supported by your device." I tried wiping the apps data/cache but still have issue. Anyone else having this problem? Is the new version of the store the problem? if so where can I get the old version back?
EDIT* So I advanced restored system backup with the older version of the store and its still not working. Also Google Now, Play Games, are giving me the same error message. Says google play services are not supported by my device, contact manufacturer. Hangouts isnt a big deal cuz I dont use it much but I use Google now all the time.
Edit 2* I restored a full back up from a few days ago and now the issue is gone. Very strange. I would still like to know why this happened or what caused the issue. Weird cuz the back up has the 4.4 store still installed.
Having this issue too
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I found out it was due to flashing the Inverted themed Play Store. The OP of the mod said it happens to some but not all. Haven't had any problems since.
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
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wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
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Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
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Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
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Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.
Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
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Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
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admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
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Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
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Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
baddison said:
Having this same issue with Amazon Store App.
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Had the same problem. Eventually just created a web app with Hermit and it does just fine.
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baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
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Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.
I formatted my s8+ and now netflix is missing at Google Play Store ...incompatible!!!
I am not rooted...still it's the issue.
Any help appreciated
suman_pal78 said:
I formatted my s8+ and now netflix is missing at Google Play Store ...incompatible!!!
I am not rooted...still it's the issue.
Any help appreciated
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check in your play store if at the settings says your device is uncertified....if it says that and your not rooted and ur using a exynos device i would recomend a factory reset if u registered your device with samsung of your country, that fixed my case...i forgot to register my device with samsung and after a factory reset i was back to certified in play store.
you are right...in the Google play store setting. it's mentioned uncertified.
I am from India and no way I can register my device in samsung india website.
I don't know what to do now:crying:
Now I completely figure it out. Remove google account and adding google account again in account section.
Then Netflix was back but still the play store setting was showing uncertified....problem one resolved (Netflix is back!)
Then
I go to app & disabled google play store after clearing cache & data. It restore the factory default version of play store.
Restarted the phone & enable google play store...open play store & accepted agreement etc.
Vola!
All good and my device is now certified !! (Problem two resolved)
Restarted again.
Back to normal life
Whenever i open play store app on my s8 plus it just crash and message pop up saying that play store has stopped working. I have tried crearing cache, data and reboot. Nothing worked. Any solutions. My s8 plus is running latest android update.
Ive got a similar issue on a Galaxy S8, play store crashes every time I try turning it on unless I clear its cache, then its working as long as its stored in memory. Does anyone know any fix?
burninghouse said:
Whenever i open play store app on my s8 plus it just crash and message pop up saying that play store has stopped working. I have tried crearing cache, data and reboot. Nothing worked. Any solutions. My s8 plus is running latest android update.
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I cannot give you a direct answer to your question.
However consider this.?
On my previous devices, think it was Note 3 or Note 4
i had similar issues with Play store.
Trying to install apps but failing.
or Play store "crashing /stop working etc
Eventually i found that the app store crashes
was actually related to Play Services app which is " "linked " Play Store app.
Somehow i had wrong version of Play Services
installed or it somehow got corrupted.
So its just not the Play Store app but other
apps "linked" to it. eg Play Services.
End result
I decided just to do a factory reset
as i was to confused/annoyed
with whole issue, and did not know how to solve it.
J700T1
Reflash gapps