Database Info

Weird Network/Airplane Mode Issue

A couple of times now, when I'm out and about I lose my cellular data connection. It just stops working. In the past on other devices when this has happened a reboot will usually fix it. But on my Atrix 2, when I reboot the phone comes one with Airplane Mode enabled (please note that I did not turn on Airplane mode). If I try to turn Airplane Mode off, it will just sit and say "Enabling wireless connections" but never actually turn them on. I have to actually do a battery pull to fix this problem. The first time it happened I went and got a new SIM card (as mine was pretty old), and it just happened to me again this afternoon. I'm past my 30 day return policy (bought the phone at Best Buy) so I can't return it.
Has anyone else experienced this problem? Anyone have any ideas on what might be causing this?
Just to reiterate, I did not turn on Airplane Mode, the phone powers on with it enabled and then won't actually turn off Airplane Mode when I tell it to.

i have the same problem too. After it happens couple times, i find out it might be the problem from the at&t address book issue which cause the phone cant read the sim for some reason (as it result, airplane mode keep enable). I also believe it is because the phone has been unlocked so the at&t address book crash. Is your phone unlocked?
Well, i am not quite sure it work on ur phone, but here is how i do it usually.
Way 1- plugin another sim card(sometimes i dun even need to do it), load the at&t address book, it will force the phone to load sim card cause of the contact from sim (then it should work right after that or after reboot)
Way 2- pull the battery for 1 day, it will work after that(but this is kinda dumb)
Hope this can help you XD.

athris said:
i have the same problem too. After it happens couple times, i find out it might be the problem from the at&t address book issue which cause the phone cant read the sim for some reason (as it result, airplane mode keep enable). I also believe it is because the phone has been unlocked so the at&t address book crash. Is your phone unlocked?
Well, i am not quite sure it work on ur phone, but here is how i do it usually.
Way 1- plugin another sim card(sometimes i dun even need to do it), load the at&t address book, it will force the phone to load sim card cause of the contact from sim (then it should work right after that or after reboot)
Way 2- pull the battery for 1 day, it will work after that(but this is kinda dumb)
Hope this can help you XD.
Click to expand...
Click to collapse
My phone is not unlocked. I could see the AT&T Address book thing contributing, I've NEVER had that thing work right, and thus I don't even have it set up on my phone (it's on there in my Accounts, but it's not configured that I know of because i do my contact syncing through Google).
Battery pull definitely solves the problem, at least temporarily. The only other SIM I have is the old one they took out when they replaced the SIM after this happened the first time. I also don't store any contacts on my sim (again use google for that), so I don't know if doing a SIM swap would solve the problem in a more permanent way since I've basically already done that.

I tried battery pull, but it doesn't work sometimes. The reason i run at&t address book because it would force the phone to detect the sim again(cause of the contact). Lucky it doesn't always happen. hoping Motorola can fix this issue on next update.
**I just think about it, it might be some stupid mistake from motorola that overwrite the memory about the phone status section.

have you guys tried factory resetting it?

I tried to reset but it doesn't help at all
Sent from my MB865 using XDA App

how about freezing or removing the apps from att?

athris said:
I tried battery pull, but it doesn't work sometimes. The reason i run at&t address book because it would force the phone to detect the sim again(cause of the contact). Lucky it doesn't always happen. hoping Motorola can fix this issue on next update.
**I just think about it, it might be some stupid mistake from motorola that overwrite the memory about the phone status section.
Click to expand...
Click to collapse
hmmm i guess this would help.. https://supportforums.motorola.com/message/506301
look for the number 6 post.

pilboyz said:
hmmm i guess this would help.. https://supportforums.motorola.com/message/506301
look for the number 6 post.
Click to expand...
Click to collapse
Hmm, I did this just yesterday, I'll give it a week or so and see if the issue happens again after setting my contact storage to my Google account.

mkoby said:
Hmm, I did this just yesterday, I'll give it a week or so and see if the issue happens again after setting my contact storage to my Google account.
Click to expand...
Click to collapse
ok just inform us what happens.

I have and identical problem.
My phone would turn with the Airplane mode ON and I can't deactivate it, or even if it shows I can, it's not in the menu and I won't get any signal.
I can't recall If it happened because of a change but I doubt so.
I tried factory reset / cache / dalvik, also flashing numerous rom from neutrino to cm7 to cm9 and even MIUI (which worked the first time I flashed it for a day and then same error).
And It will also occasionnaly reboot If I try too hard checking for networks and such.
Any help ?

Issues with calls and various other things.

Hello! Here I am with my Q.
I got it last week, rooted w/o BL unlock, then a few days later I went to Moto to unlock the boot loader. all went well. (AHAHA, They worded the terms for the unlock as if EVERYTHING at ONCE will break. It seems to me that this has become reality.)
Then I had issues with GPS and Camera not working at all.
With each flash I got one or the other working, not usually both.
Now Both Camera and GPS are working wonderfully. Here's the kicker, I've found that calls are not working well.
I make calls, they go through but end shortly after they start with silence. when you attempt to end the call, it wont do it, or it will about 5 minutes after end has been pressed.
On receiving calls, often times it wont come through at all, if it does there's a chance that you wont get to pick it up. It will act like the caller has hung up. Missed call. Some times it will let it through, and a few seconds in and go to silence.
Here was my process.
1. Rooted with Motochopper. Played around in stock for a while then got fed up with it and all of it's bloat. Not to mention horrible batterylife.(Still has horrible battery life on CM, even when underclocked.)
2. Unlocked bootloader via Motorola.
2a flashed OpenRecovery, CM10.1 (Yes the CDMA version)and gapps.
3. Yay CM. Sadly, nothing works right. (Yes there were wipes.)
4. Was suggested to flash JB FXZ, did that.
5. Flashed TWRP and CM+Gapps. (No camera, but GPS worked.)
5a. Flashed 5/20 Build. Camera worked but no GPS.
5b. Flashed 5/26 build over 5/20 and both Cam and GPS work now.
The call issues were persistent throughout all of the builds I tried.
5/20 5/23 5/26
Sys info screenshot
lionspaws.net/android/ignoreme/Screenshot_2013-05-29-21-48-50.png
Please help me diagnose this.
I'm not looking for "It's you/your device/doin' it wrong/works for me" or "go back to stock"
I'm looking for help. I need a working device.
Here's some logs with a test call.
it failed about 2 sec in. Skype hung up due to dead line. Phone wont hang up.
Radio reset, data resync.
then I powered off the device after it 'hung up'(radio reset)(If I dont hit hang up, the call timer will continue count up)
lionspaws.net/android/ignoreme/logs.zip (zip,bzip2)
Halp!

Bump?

I've been having the same call issues, with every rom except stock.

Sounds like you tinkered alot.
I suggest you do a full reflash with rsd/ stock rom. Since u have unlocked bootloader I suggest you to install custom recovery like twrp or cwm. That will also root your device. After that retry flashing cm10.1 nightly and gapps exactly as described in their threads.
Everything else would be tinkering around broken builds. So start with fully clean device through rsd.
Also about the gps problem: it is suggested to get a gps lock on stock rom before installing aftermarket rom.

I'm having the same problem, I've RSD'd to stock and all that stuff too. I ALWAYS clean install. Yet I'm having this problem on most roms. I haven't tried any kernels yet, so maybe that would help things but I dunno. I'm gonna play around with that some time and figure it out.

xLoveHateLegend said:
I'm having the same problem, I've RSD'd to stock and all that stuff too. I ALWAYS clean install. Yet I'm having this problem on most roms. I haven't tried any kernels yet, so maybe that would help things but I dunno. I'm gonna play around with that some time and figure it out.
Click to expand...
Click to collapse
This is the first I have ever heard of this type of issue...
Logs please, with thorough detail on what happened. I can't recreate this, and 99% of others can't either (or just put up with a non-functional phone. Seems doubtful...)
Edit - as far as I know, the OP has fixed all of the issues they were having... maybe they can chime in with the process, but my kernel would have nothing to do with cell service.

Alright, here's a logcat... it's weird, I can only hear the first word they say and vice versa. Then the call gets quiet but stays connected. Then after clicking hang up, the call isn't really hung up. I have to go back to the dialer and click hang up again. Then, after a minute or so I'll hear the hang up tone and it'll finally hang up. I'm doing clean installs so I'm not sure what's going on here. Hopefully this will help resolve this issue, 'cus it's a huge problem for me :/
EDIT: Just flashed a stock rom and I'm not having this issue at all.
Sent from that one MoPho... Q

Anyone have a clue what's going on with my phone?

Wifi / Bluetooth / Sim Card Issues Since Last Two OTA Updates

I received an OTA Update in early to mid May. I am now forgetting which version I received at that time. ( I forget as I have done so many downgrades/upgrades/factory resets in my troubleshooting the last month!) Up until these issues, I've never rooted or flashed a ROM, or unlocked boot loader or anything. My N5 had always been completely stock.
First Issue
It all started with just the sim card. I get "no sim card" message, even though it was in there. This was my original SIM card and I had never ejected it since I bought it new. I found I could turn it off, pop it out and back in, and boot it again. Sometimes it will see the sim card again. It may take 20 times, but finally work.
I naturally got a new sim card, as well as confirmed said sim cards worked in other phones. My wifi and bluetooth were working fine at first. Working with google support, they recommended a factory reset to fix the sim card issue. Immediately after the factory reset, my bluetooth would no longer turn on nor show a MAC address. At this point, my wifi was fine.
Second Issue
In addition to the sim card slot issue, now my Bluetooth no longer works! Around this time, I received another OTA update, this time it was 5.1.1 LMY48B. I had hoped it would fix the issues, but no dice! I start reading up on the XDA forums as I am determined to start rolling back to see if this will fix anything. I unlocked the boot loaded, rooted, etc following the threads on XDA
Third Issue
I do all sorts of flashing to hammerhead-krt16m_4.4 to hammerhead-ktu84p_4.4.4 to hammerhead-lrx21o_5.0 to hammerhead-lmy48b_5.1.1 . On the final flash back to 5.1.1 my wifi now no longer works!!!!!!!!!!! It is stuck at wifi turning on and no MAC address shows. It also seems my cell data is very very slow now!
After many calls to google, I think I finally succeeded in getting a “ticket routed up”. My phone is from the play store around 10/31/2013. They keep pushing I am out of warranty. I attempt to ask for a refurb N5 without luck so far. I am not very confident anything will come from google. This being my only handset now, it is just not an option to send this to LG. My current state is my voice/txt and cell data are working. Data seems a little slow but usable. Wifi and bluetooth won't turn on. I also still have the sim car slot issue upon rebooting. After a bunch of reboots it will eventually see sim card.
What else can I try? Is there a better way to attempt to repair/reload my radio drivers? Perhaps there is corruption of sorts? I have not tried a custom ROM or radio or kernel…… I did take to a local tech. They looked at everything literally under a microscope and did not see any issues that way. I am in the USA and have a lgd820. Although we are quick to assume a hardware issue, I am wondering if there is some sort of incompatibility with the first run of N5 and lollipop….. who knows!
I’ve read all sorts of threads on the internet. It seems I am not the only one. We are very quick to assume it must be a bad motherboard, it just seems too coincidental to me!
Here is a collection of threads……
Within the N5 Sub
http://www.reddit.com/r/Nexus5/comments/2g0i3m/no_wifi_or_bluetooth/
http://www.reddit.com/r/Nexus5/comments/253y8d/my_nexus_wont_activate_wifi_and_bluetooth/
http://www.reddit.com/r/Nexus5/comments/2pur0v/wifi_stuck_on_turning_on_mac_and_ip_addresses/
http://www.reddit.com/r/Nexus5/comments/361ecw/help_wifi_and_bluetooth_stopped_working/
http://www.reddit.com/r/Nexus5/comments/2h4co7/wifi_wont_turn_on/
http://www.reddit.com/r/Nexus5/comments/2hpj2w/can_no_longer_connect_to_wifi_stuck_at_wifi/
http://www.reddit.com/r/Nexus5/comments/2wjk38/wifibluetooth_issues/
http://www.reddit.com/r/Nexus5/comments/2zboet/no_wifi_no_bluetooth_and_reboots_whenever_i_press/
Other Links
http://forum.xda-developers.com/google-nexus-5/help/wifi-stuck-t2721643
http://forum.xda-developers.com/google-nexus-5/help/bluetooth-t2733672
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w;context-place=forum/nexus
https://productforums.google.com/fo...otification#!category-topic/nexus/1H6ZiIMYrtw
https://productforums.google.com/forum/#!topic/nexus/ke-OEPLbRSQ
https://productforums.google.com/fo...xus/lollipop|sort:relevance/nexus/NbO-AGvRCLk
http://code.google.com/p/android/issues/detail?id=80028
I found this, but not really sure it’s the same thing….. http://forum.xda-developers.com/showpost.php?p=52441901&postcount=47

Prodeje79 said:
I found this, but not really sure it’s the same thing….. http://forum.xda-developers.com/showpost.php?p=52441901&postcount=47
Click to expand...
Click to collapse
Hi,
This link was actually what i was going to suggest. It seems you've tried pretty much everything in the book except that.
I think its worth a try. Same as any other learning process, take your time and read the whole thing once or twice until you feel comfortable with the process. Then go for it.

Darn it, I should have downloaded those programs BEFORE rooting my phone again. Now I a struggloing to get my SIM card detected again to get data to DL them! whooops!
How would I go about attempting to read my files first to see if they are accessible and potentially write down my old MACs first?
EDIT: I found this but not sure how to get that working? I have Windows 7 and CMD prompt at this point. what program is that using?
https://www.reddit.com/r/Nexus5/comments/2j6vao/how_to_changefix_your_wifi_mac_address/
beekay201 said:
Hi,
This link was actually what i was going to suggest. It seems you've tried pretty much everything in the book except that.
I think its worth a try. Same as any other learning process, take your time and read the whole thing once or twice until you feel comfortable with the process. Then go for it.
Click to expand...
Click to collapse

OK, I went through those steps. everything appeared to go through correctly. Still no wifi nor bluetooth
EDIT: I rebooted a second time. WHen it first boot up, wifi was on and connected to my works AP. I quickly went in and snagged a screen shot of MAC address. Oddly enough, it did not match what I had input via hex editor. Within a few moments the wifi stopped working. It is back to the turning wifi on issue..... bluetooth still not working as well.
Very interesting.....
EDIT2: I get access denied when attempting to read either files within their corresponding folders under persist.
I was able to copy my stock files into my sdcard download folder and read them there without issue. Thus seeing my default addresses for both!
Perhaps it is normal, but I am never able to edit the old or new files under persist. I basically renamed original folders to bluetoothold and wifiold. I could delete them perhaps.
Note that I put my phone into airplane mode before doing anything noted in the steps.

Any other ideas? Given that it is showing my original MAC address the one time it worked, this makes me think that it is not reading the files .macaddr at all

I have the same problem. Funny thing is, the phone is just over 2 years old and the motherboard was replaced just 9 months ago (so, brand new one).
In my case, I received and Android update 2 days before I found the phone burning hot and restarting on it's own. Then the same chain of events you describe started to unleash. Now I can't be sure if this is software related, hardware related or both.
Can't seem to find a solution to the issue either.

Prodeje79 said:
I received an OTA Update in early to mid May. I am now forgetting which version I received at that time. ( I forget as I have done so many downgrades/upgrades/factory resets in my troubleshooting the last month!) Up until these issues, I've never rooted or flashed a ROM, or unlocked boot loader or anything. My N5 had always been completely stock.
First Issue
It all started with just the sim card. I get "no sim card" message, even though it was in there. This was my original SIM card and I had never ejected it since I bought it new. I found I could turn it off, pop it out and back in, and boot it again. Sometimes it will see the sim card again. It may take 20 times, but finally work.
I naturally got a new sim card, as well as confirmed said sim cards worked in other phones. My wifi and bluetooth were working fine at first. Working with google support, they recommended a factory reset to fix the sim card issue. Immediately after the factory reset, my bluetooth would no longer turn on nor show a MAC address. At this point, my wifi was fine.
Second Issue
In addition to the sim card slot issue, now my Bluetooth no longer works! Around this time, I received another OTA update, this time it was 5.1.1 LMY48B. I had hoped it would fix the issues, but no dice! I start reading up on the XDA forums as I am determined to start rolling back to see if this will fix anything. I unlocked the boot loaded, rooted, etc following the threads on XDA
Third Issue
I do all sorts of flashing to hammerhead-krt16m_4.4 to hammerhead-ktu84p_4.4.4 to hammerhead-lrx21o_5.0 to hammerhead-lmy48b_5.1.1 . On the final flash back to 5.1.1 my wifi now no longer works!!!!!!!!!!! It is stuck at wifi turning on and no MAC address shows. It also seems my cell data is very very slow now!
After many calls to google, I think I finally succeeded in getting a “ticket routed up”. My phone is from the play store around 10/31/2013. They keep pushing I am out of warranty. I attempt to ask for a refurb N5 without luck so far. I am not very confident anything will come from google. This being my only handset now, it is just not an option to send this to LG. My current state is my voice/txt and cell data are working. Data seems a little slow but usable. Wifi and bluetooth won't turn on. I also still have the sim car slot issue upon rebooting. After a bunch of reboots it will eventually see sim card.
What else can I try? Is there a better way to attempt to repair/reload my radio drivers? Perhaps there is corruption of sorts? I have not tried a custom ROM or radio or kernel…… I did take to a local tech. They looked at everything literally under a microscope and did not see any issues that way. I am in the USA and have a lgd820. Although we are quick to assume a hardware issue, I am wondering if there is some sort of incompatibility with the first run of N5 and lollipop….. who knows!
I’ve read all sorts of threads on the internet. It seems I am not the only one. We are very quick to assume it must be a bad motherboard, it just seems too coincidental to me!
Here is a collection of threads……
Within the N5 Sub
http://www.reddit.com/r/Nexus5/comments/2g0i3m/no_wifi_or_bluetooth/
http://www.reddit.com/r/Nexus5/comments/253y8d/my_nexus_wont_activate_wifi_and_bluetooth/
http://www.reddit.com/r/Nexus5/comments/2pur0v/wifi_stuck_on_turning_on_mac_and_ip_addresses/
http://www.reddit.com/r/Nexus5/comments/361ecw/help_wifi_and_bluetooth_stopped_working/
http://www.reddit.com/r/Nexus5/comments/2h4co7/wifi_wont_turn_on/
http://www.reddit.com/r/Nexus5/comments/2hpj2w/can_no_longer_connect_to_wifi_stuck_at_wifi/
http://www.reddit.com/r/Nexus5/comments/2wjk38/wifibluetooth_issues/
http://www.reddit.com/r/Nexus5/comments/2zboet/no_wifi_no_bluetooth_and_reboots_whenever_i_press/
Other Links
http://forum.xda-developers.com/google-nexus-5/help/wifi-stuck-t2721643
http://forum.xda-developers.com/google-nexus-5/help/bluetooth-t2733672
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w;context-place=forum/nexus
https://productforums.google.com/fo...otification#!category-topic/nexus/1H6ZiIMYrtw
https://productforums.google.com/forum/#!topic/nexus/ke-OEPLbRSQ
https://productforums.google.com/fo...xus/lollipop|sort:relevance/nexus/NbO-AGvRCLk
http://code.google.com/p/android/issues/detail?id=80028
I found this, but not really sure it’s the same thing….. http://forum.xda-developers.com/showpost.php?p=52441901&postcount=47
Click to expand...
Click to collapse
+1
I'm facing the same issues and I tried all the possible steps I could find on internet trying to repair the problem.
Actually, since the latest updates I was encountering some issues with the WiFi only: not turning on either off and not showing properly the MAC addres. So I decided to factory reset, even SDcard and since yesterday I have tried all the possibile guide I found to internet to fix the MAC address not showing and the WiFi not turning on/off but nothing worked. I tried even to flash again the old factory images, such as KitKat, Lollipop, etc., to lock the bootloader again and to dismantle the phone in order to clean the motherboard, but nothing worked. Phone still gives me MAC address 02:00:00:00:00:00 alternatively with the correct one, I can't figure out on what it depends because sometime it seems to work: it shows the correct MAC, it connects to wifi network; suddenly it doesn't!
I'm really going crazy to understand what's wrong.

You'll have to dig up my final posts on this , but in a nutshell, send into LG for repair, select cheapest option they offer. Receive mint phone. My cost was $45 and about one month... I picked up a cheap $20 phone to get me by.
In other news.... I now have a 6p!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Renton91 said:
+1
I'm facing the same issues and I tried all the possible steps I could find on internet trying to repair the problem.
Actually, since the latest updates I was encountering some issues with the WiFi only: not turning on either off and not showing properly the MAC addres. So I decided to factory reset, even SDcard and since yesterday I have tried all the possibile guide I found to internet to fix the MAC address not showing and the WiFi not turning on/off but nothing worked. I tried even to flash again the old factory images, such as KitKat, Lollipop, etc., to lock the bootloader again and to dismantle the phone in order to clean the motherboard, but nothing worked. Phone still gives me MAC address 02:00:00:00:00:00 alternatively with the correct one, I can't figure out on what it depends because sometime it seems to work: it shows the correct MAC, it connects to wifi network; suddenly it doesn't!
I'm really going crazy to understand what's wrong.
Click to expand...
Click to collapse

Strange and significant reset and camera problems after latest update

I've got some very strange issues happening since the latest T-Mobile update to baseband G930TUVU2APC8.
The phone is a T-Mobile Galaxy S7 with a Sandisk 200GB micro SD card installed
Whenever I'm on a phone call through a my Jawbone Era (and charging; I haven't tried it unplugged) the phone will behave as if it did a reboot, without actually rebooting, every few minutes. The phone will stop responding for about 20 seconds, then show just the wallpaper for about 5 seconds, then go back to the lock screen. At this lock screen it requires me to enter my password instead of using fingerprint as if it had just powered up. The phone call does not drop through all of this.
The next issue is that some pictures taken from the quick launch are sometimes not saved. I'm not 100% sure that this only happens after the reboot issue above, but I think it does. I have secure startup disabled .
I tried a factory reset which did not fix the issue, contacted t-mobile and was sent a replacement device that still has the problem. None of this was happening prior to the latest update.
Has anyone else experienced these issues? Also, is it possible to downgrade the firmware version?
Thank you,
Matthew

techy101 said:
I've got some very strange issues happening since the latest T-Mobile update to baseband G930TUVU2APC8.
The phone is a T-Mobile Galaxy S7 with a Sandisk 200GB micro SD card installed
Whenever I'm on a phone call through a my Jawbone Era (and charging; I haven't tried it unplugged) the phone will behave as if it did a reboot, without actually rebooting, every few minutes. The phone will stop responding for about 20 seconds, then show just the wallpaper for about 5 seconds, then go back to the lock screen. At this lock screen it requires me to enter my password instead of using fingerprint as if it had just powered up. The phone call does not drop through all of this.
The next issue is that some pictures taken from the quick launch are sometimes not saved. I'm not 100% sure that this only happens after the reboot issue above, but I think it does. I have secure startup disabled .
I tried a factory reset which did not fix the issue, contacted t-mobile and was sent a replacement device that still has the problem. None of this was happening prior to the latest update.
Has anyone else experienced these issues? Also, is it possible to downgrade the firmware version?
Thank you,
Matthew
Click to expand...
Click to collapse
The problem started in PB8 firmware, PC8 firmware has constant wifi dropout issues, you might find even that at 3G connection performing better than fiber optic wifi internet.
Easiest is to update facebook to latest version and see how many "can not connect right now" errors.
Random reboots is normal never mind how many times your factory reset or do a full firmware PB8 flash.
T Mo is not the brightest tools in the shed, it takes 5 visits to their T Mo offices to get the accounts and products purchased + refunds for items payed in cash or freebies refunded etc etc etc.....

Major sound distortions only when taking a call. (Moto G4 Play)

Bought a Moto G4 Play (Verizon Prepaid version on Android Marshmallow) during black Friday and have been unable to use it because of this issue. Every time I take a call (happens even in Skype or Talkatone) all the audio on the phone including the call becomes heavily distorted and low quality. As soon as the call ends all audio reverts to normal (I noticed the sound distortion when trying to watch netflix while using skype with the gf).
I have tried so many sources and literally no one has any clue what's wrong with the phone. Here's a short list of things I've done to try and fix this issue:
1. Replaced the phone (audio problem still happens with the new one)
2. Swapped sim cards
3. Factory reset
4. Cleared the cache
5. Reset all app settings
If anyone has any clue why a phone's audio would distort during a call and go back to normal afterwards please let me know. I've contacted Motorola support and they had no clue how to solve the problem.

Please if anyone knows what's wrong with my phone I really need help I can't use my new phone at all the way it is now.