Phone shut down on 20% battery - ONE Q&A, Help & Troubleshooting

Hi all.
Please see attached screenshot.
The phone reached about 20% and the screen went black instantly.
Upon trying to switch it back on, I'm greeted with a message that the battery is too low and I need to charge it.
Obviously I'm writing from the phone now, so I got back to work, but I can't trust it now.
Strangely enough, in TWRP, the battery was at 25% while charging. After booting in, the battery displayed 35%!
This is the second time it happened to me.
Can someone help?
Thanks.
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Sent from my A0001 using Tapatalk

Faulty battery
gil80 said:
Hi all.
Please see attached screenshot.
The phone reached about 20% and the screen went black instantly.
Upon trying to switch it back on, I'm greeted with a message that the battery is too low and I need to charge it.
Obviously I'm writing from the phone now, so I got back to work, but I can't trust it now.
Strangely enough, in TWRP, the battery was at 25% while charging. After booting in, the battery displayed 35%!
This is the second time it happened to me.
Can someone help?
Thanks.View attachment 4699995
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Hey,
I had the same problem. With no surprise it is your faulty battery.
I had the below symptoms
* Battery charges really fast than usual.
* Drains unusually
* shuts down at 20ish %
* and at the final point - it will only blink the one plus logo while pressing the power button, you won't be able to use your phone at this point and the only option is to change the battery. Its a easy process and loads of videos online. i got my replacement battery from amazon.in around 900 INR.
Hope you save your device.

Sunil_511 said:
Hey,
I had the same problem. With no surprise it is your faulty battery.
I had the below symptoms
* Battery charges really fast than usual.
* Drains unusually
* shuts down at 20ish %
* and at the final point - it will only blink the one plus logo while pressing the power button, you won't be able to use your phone at this point and the only option is to change the battery. Its a easy process and loads of videos online. i got my replacement battery from amazon.in around 900 INR.
Hope you save your device.
Click to expand...
Click to collapse
Can u share the link for Oneplus one Battery ?

BLP571
gunBi said:
Can u share the link for Oneplus one Battery ?
Click to expand...
Click to collapse
I don't think we will be getting Oneplus original battery. You can search for BLP571 - which is the original battery model.
There is a separate conversation finding the best battery for oneplus one.
https://forum.xda-developers.com/on...0mah-replacement-battery-oneplus-one-t3492926

Related

The Display Doesn't Kill The Battery

compared to the cellular service.
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99% after ten hours. Went out of the country and didn't have to charge once. You want to save juice? Just put the phone in airplane mode.
i dont really believe the androids built in battery measure.
Maybe a number on how much time the screen was powered on, for reference?
Reboot the phone and watch it drop to 50%
the_scotsman said:
Reboot the phone and watch it drop to 50%
Click to expand...
Click to collapse
That's why I never restart the phone unless I'm near an charger.
xdviper said:
That's why I never restart the phone unless I'm near an charger.
Click to expand...
Click to collapse
lol...but actually that doesn't matter...it doesnt drain a lot rebooting...it just refreshes the battery stats to show the real value. his phone is saying it's at 99%, but I can assure you it's much much lower than that
Probably was lower than 99%, but it did last a good four days without needing to be charged (in airplane mode the whole time).
the_scotsman said:
lol...but actually that doesn't matter...it doesnt drain a lot rebooting...it just refreshes the battery stats to show the real value. his phone is saying it's at 99%, but I can assure you it's much much lower than that
Click to expand...
Click to collapse
99% after 9 hours of battery use, yep i have to agree with you scotsman, it is much lower than that
WiFi can certainly be a hog, as can be GSM signal - especially if it's a weak signal. Display will drain if you keep the display on a LOT(!) - but otherwise that's why you see a lot of folks recommend to turn off WiFi or BT if you're not using 'em.
Wow what a great idea put the PHONE in airplane mode Hello? its a phone people were using them to call and/or text each other.
Want to save gas? Dont drive , just sit in your car and listen to music
Merry Christmas
Merry Christmas and happy new year to all in advance. No matter if it sucks battery I would prefer to use my phone and keep a charger with me every time. But one should enjoy the features to the full.

Recovering a bricked uleFone Be Touch

Hi all,
Recently my brand-new Be Touch was suddenly bricked, I don't know why but it was unresponsive to everything... they screen just didn't wanted to show anything even when I connected the charger or plugged it to my laptop.
I tried all the instructions I found (there are really a lot of just googling "recover bricked phone"), even the official instructions to flash a new ROM (http://ulefone.com/download/betouch.html) But again nothing... screen completely black.
I tested the battery with a multimeter and it appeared to be full charge.
Finally when I had already contacted the seller for a return, I found a very old post (2013) about recovering a bricked device using Ubuntu (I'm using Linux Mint).
So I had SP Flashing Tool open (not doing anything special because it didn't detect my phone any longer) and in the Options -> Connections -> "with battery" marked.
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The USB cable was plugged and the battery on its place.
I pressed "Power + Home" buttons simultaneously for around 30 seconds. It's real, I had tried before for around 10 seconds and nothing happened... and arriving to the 30th second suddently the screen brighted once, showing for an instant a 0% battery and went down again... Hope was back
I left the cable plugged for some minutes before touching anything. When I pressed again (5min) the percentage was still at 0% but the screen response was faster. So I decided to boot the phone and it started
It was connected and still showing 0% battery. It started as on the 1st boot, asking me for everything, but everything working. I wait for around 10 minutes and... the battery was still showing 0% :-/ I decided to turn it down for a faster charge.
I left it around 45 minutes shut down to reach the 15% of battery (fast charge they said!) after that it started charging a little bit faster, I waited until 100% before turning it on.
Once at 100% it booted well, restored my config and everything seems to work well again.
Today I have installed a battery repair app (called Repair Battery Life free on PlayStore), and it has detected around 10 deffective units on the battery :-/ (someone in red) but after clicking on "Fix it" and wait for some minutes it everything appears OK now. So I will pay more attention to it working and the battery from now on.
I don't know if all that story was caused by the battery... but at least my Be Touch is back
I'm trynig to paste screenshots of battery recovery, but I can't :-/
PS: if you find this info useful, I would appreciate if you click on "Thanks"
Maybe this post should be on "Help & Troubleshooting" ?
Not sure...

Terrible idle battery drain!

I have a terrible battery drain when my phone is idle. Tried everything, but nothing solved it. Ever since Lollipop I have this issue.
Clean flashed MM and still nop. Flashed ElementalX 6.04 yesterday which still couldn't solve it. This is frustrating :crying::crying:
I have disabled everything too. No Wifi, data, bluetooth, location...etc (My phone is not a smart phone anymore)
Only adaptive brightness is enabled.
Yesterday I fully charged and went to sleep to find out it has drained 28% after a 7 hours sleep. Removed all the unpopular apps (suspicious apps) as well. BetterBatteryStatus says my phone has been in DEEP SLEEP throughout the whole time too.
Please give me a solution
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How old is your phone?? You might need to replace the battery. Especially you've already done everything from kernel, to clean flash to disabling apps and settings
your bstats also tells no abnormality? how about its partial wakelocks? can you post those so we can check it out?
Mojar7070 said:
How old is your phone?? You might need to replace the battery. Especially you've already done everything from kernel, to clean flash to disabling apps and settings
Click to expand...
Click to collapse
My phone is 18 months old. Yeah I guess my battery has run out of its course
Thank you for the reply
phantom146 said:
your bstats also tells no abnormality? how about its partial wakelocks? can you post those so we can check it out?
Click to expand...
Click to collapse
According to BBS my phone has been in deep sleep throughout the whole time. I'm assuming its the battery, I need to replace it may be.
I charged my phone again. I will post partial wakelocks too in few hours time.
Thanks alot
Even though it may not make a huge difference but you can try draining the battery out to 0 (until the phone can't stay on even after a force power on) and a full charge (30 mins to an hour overcharging after you see full battery indicator).. Gluck.
I replaced my battery, I was getting hard reboots as well. But wow with a new battery and marshmallow my nexus is like a new device.
99% no or unknown signal.
That could be the cause of your drain, when the phone has no signal or poor signal it will use a lot of battery to keep the connection alive. Set aeroplane mode on
Sent from my Nexus 5 using Tapatalk
maccboy2010 said:
I replaced my battery, I was getting hard reboots as well. But wow with a new battery and marshmallow my nexus is like a new device.
Click to expand...
Click to collapse
Glad it was fixed

Phone turns off CONSTANTLY

My phone has been turning off at seemingly random times during usage. It started with the camera taking photos, then when the keyboard was about to be brought up, then right when the boot logo finished, now its when the white HTC boot screen starts. It seems to stop when i plug it in but after it take it off the charger its prone to turning off. I've gone the entire day without it because of this issue. Anyone else experience this / have a fix? Any advice is greatly appreciated at this point.
Its also worth noting i am on the latest FW and am running the marshmallow GPE rom, although i flashed a sense marshmallow rom and its was happening upon boot as well.
I'm still using lollipop on my m8, but my mother in law and I have had awful battery issues with ours. Sometimes it decides to die at 40% battery, seemingly while using barely any ram. The battery icon flashes red and turns off. Many times It won't register being plugged in with various chargers, including a brand new one. When it does, it will estimate several hours to charge, as much as 8!
As I type this, I'm stuck standing by a wall while it charges. It had 100% when I went to bed at 3am and was completely dead when I awoke at noon. (such a reliable alarm clock) I plugged it in and it went from 0 to 40%. Wtf. It estimates 3 hours and 6 minutes until full.
It may very well be a bad battery but it could be the sensor. Found this a while back on Android central, copied the relevant bit below. (http://forums.androidcentral.com/ve...ry-charger-reset-procedure-htc-one-m7-m8.html)
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons when phone is ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
---------- Post added at 11:47 PM ---------- Previous post was at 11:31 PM ----------
Also, I don't know about yours but mine will drain the battery while searching for WiFi. So I usually turn WiFi off outside of my home.
Check out my battery chart. Haha.
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Battery percentage suddenly droping to 0

Hi guys, for the last couple of days I've been having an annoying an constant problem, my phone has been randomly shutting down while browsing or playing a game, the battery indicator suddenly shows 0% and the shutdown dialog shows, but while the phone is shutting down the indicator returns to the previous number, when I connect the phone to the charger or I turn it up again it shows the same battery level that it had before shutting down, sometimes it shuts down right after I'd turned it on and unlocked the screen.
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If I don't use it or just do some tasks from time to time the battery lasts until 20% where it shuts down as if it had reached 0% and won't turn on.
I've already calibrated the battery but still happens a lot, can anybody help me, please?
Phone: Xperia Z5
Rom: Lineage OS 2018.05.27
Darkaeluz said:
Hi guys, for the last couple of days I've been having an annoying an constant problem, my phone has been randomly shutting down while browsing or playing a game, the battery indicator suddenly shows 0% and the shutdown dialog shows, but while the phone is shutting down the indicator returns to the previous number, when I connect the phone to the charger or I turn it up again it shows the same battery level that it had before shutting down, sometimes it shuts down right after I'd turned it on and unlocked the screen.
If I don't use it or just do some tasks from time to time the battery lasts until 20% where it shuts down as if it had reached 0% and won't turn on.
I've already calibrated the battery but still happens a lot, can anybody help me, please?
Click to expand...
Click to collapse
This problem happens with all phones as the battery deteriorates. A battery replacement is required to fix the issue.
DECHTECH said:
This problem happens with all phones as the battery deteriorates. A battery replacement is required to fix the issue.
Click to expand...
Click to collapse
yeah, It was, I managed to replace it including the glass back that was cracked (one-day it just cracked by itself) for 20 bucks, thanks

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