Hi,
I have just taken delivery of my new Touch cruise which I am really quite happy with - except perhaps one thing - the sound of the phone. It seems to be a bit distorted, like the earpiece rattles a bit - does everyone else's do this too and its just a case of getting use to it, or have I got a faulty one ?
Yeah i got the same problem too. They replaced the mainboard, but it doesn't help. I,m going to return it for the second time now..i hope they will fix it now.
btw if you press hard against the earpiece, the "rattly" noise will dissapear ( for just couple of minutes :S ).
btw if you press hard against the earpiece, the "rattly" noise will dissapear ( for just couple of minutes :S )
Click to expand...
Click to collapse
Ummm, interesting !
This suggested that it was perhaps the speaker just rattling too much, and if it was pushed down, thus stopping it from moving so much, that the sound would improve.
To test this I cut a small amount of cotton of the top of a cotton bud (AKA a Q-Tip for our American brethren) and put it in through the open earpiece, and then (lightly) forced it down toward the bottom of the speaker.
Hey Presto it done the trick, the sound is much much much better and is actually really quite good now !
Perhaps not the most sophisticated fix in the world, but it works for me, and it means I don't have to clear all info off the phone to send it back and then wait 5 weeks for a repair.
Hey all. I have no sound. Zero. I tried re-flashing zeus - no go. Tried clearing/resetting everything via cwm - nope. I tried GTG twice - nada. Even back at stock, I've got nothing. I can hear my voicemail, but no system tones, no ringtones, no audio on videos - both youtube and local to phone. Alarms won't work. Nothing!!
After pouring over these threads, I tried headphones, and they work - but no headphone icon at top of my screen. I'm at my wit's end and am pulling out my hair. Does anyone have any ideas? Please?
Start with the simplest solution first. Is the media volume turned up? btw I don't have a headphone icon either but I'm not sure it had one to start with.
Running Zeus 6 also.
~wolverine~ said:
Start with the simplest solution first. Is the media volume turned up? btw I don't have a headphone icon either but I'm not sure it had one to start with.
Running Zeus 6 also.
Click to expand...
Click to collapse
uhhhh, yeah. I've checked all the sounds like 80 times - After each restore, reload, refresh, reboot, re-flash to stock, re-wipe, re-unameit. lol
I just hope it's not hardware related, although if it were, I'd think I'd have had to change something or move something that I hadn't. I just removed my ext sd card about 15 minutes ago, but nothing there either.
the best hope that you will have if it's not hardware related:
take out microsd card.
factory reset from /settings/privacy/reset
heimdall 1 click with repartition and bootloaders
do it twice for good measures
run the complete stock rom...
if that doesn't work, it may be hardware corrosion
I hav had this happen believe it or not i just gave the phone a slight twist holding it at the ends...sounds funky not a hard twist...but i got my sound back..i keep it in a ballastic case now...my infuse is a lil older and has seen to much desert heat...
True story...
Sent by Aeon (bigfau's) Awesomeness via me !
OK, y'all. I've got news and info on this issue. After trying everything possible short of throwing it into the river, I figured it was def hardware related. I, of course prayed & am convinced that is the real reason it started working, bit jic here is what I did. I checked online just to see (I'm not an idiot, I wasn't going to take it apart. Well, probably not). But I was still all for slapping and twisting and flicking the heck out of it. Then, I decided to look at the other side of it. So I removed the battery and there is a tiny little slit-like hole there. I got out a safety pin and just kinda wiggled of a bit mostly toward the inside of phone. Lo and behold sound was working when I turned it back on. I can't believe it! I'm so happy!
Sent from my SAMSUNG-SGH-I997 using XDA
EDIT: It's easier to type on PC than on phone, so now I can make a short story even longer. haha. I should mention that this could be risky if done wrong, if that's not obvious for some people, and could screw your phone even more, so BE CAREFUL!!!
I'd consider using something flat enough to get in there, but not as sharp as a pin. I was just Macguyver-ing it. You do have to remove the batt cover, but don't need to take the batt out to get to the slit, but you may want to - in case of interference from metal pin and whatever. To be more specific to where this is: the external speaker is located on the backside of the phone - bottom, left. Duh, right?
Also, take this time to clean out any dust/crud that may have gathered in the tiny little cracks and corners, which accumulates more for those of us that remove the batt cover often, like putting phone in DL mode and such. Don't use alcohol or anything - this is a good place to use the pin or needle, and especially blow on it.
At one point, I had phone on and video going to gauge whether anything I was doing specifically was working or not. I never got sound to work that way, but it's still a plausible idea for someone else to try. Anyway, I hope this helps someone else out there. I like to include as many details as possible when I post stuff b/c it helps me when others are specific. So, let me know if this was helpful to you and good luck!
dde333 said:
OK, y'all. I've got news and info on this issue. After trying everything possible short of throwing it into the river, I figured it was def hardware related. I, of course prayed & am convinced that is the real reason it started working, bit jic here is what I did. I checked online just to see (I'm not an idiot, I wasn't going to take it apart. Well, probably not). But I was still all for slapping and twisting and flicking the heck out of it. Then, I decided to look at the other side of it. So I removed the battery and there is a tiny little slit-like hole there. I got out a safety pin and just kinda wiggled of a bit mostly toward the inside of phone. Lo and behold sound was working when I turned it back on. I can't believe it! I'm so happy!
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
good job.
to help other misfits, you can change the title of your op to [SOLVED] ..etc...
Some clarification on repairing speaker / restoring power
This is a great post and worked for me so I wanted to clarify some more detail.
Diagnosis: My external speaker would not work or work intermitently. I could hear on my handset and headphones but could not use speaker for conversations, media, etc.
I tried reseting with/without power on.
Tried factory resetting the phone.
Tried "headphone sex" (removing headphones in and out quickly as the software may have a glitch where it does not recognize the headphones were removed hence restoring external sound to the speaker) This is NOT a common problem with the Infuse but with other Samsung phones like the Captivate I believe.
After many people having similar symptoms I saw this post and figured it was a power issue/hardware not software problem.
Previous post....
1. I could not find a small hole to put a safety pin through (as previously posted). I used a paperclip as it is less pointy and less damaging and there wasn't a single hole to put it through.
MY RESOLUTION/REPAIR THAT SOLVED THE PROBLEM (same issue just different way to fix as I did not find any hole to put a pin through)
2. you will need to remove the back cover of the phone. Remove the battery cover, battey, sim card, and ext SD card. There are 6 small jewelry type screws. You should have an eyeglass kit screwdriver or jewelry kit with small screwdrivers. I did manage to use a small regular screwdriver but it really did not fit and could strip the heads of the screws.
3. Once the 6 screws are out, remove the back cover of the phone. Mine was a little hard to remove. The top is the earphone jack and the cover goes over the earphone jack, so great care should be made to try and take the top off last. For mine, the side was easiest to remove first( in the middle). Little by little you should be able to work your way around the edges until it is all separated from the screen/front.
*TIP Do not worry about parts coming out. The back cover is secured with the 6 screws. The rest of the phone and boards are screwed down to the front/screen so all you are doing is removing the back cover.
4. Once the back cover is separated from the front/screen, locate where the speaker lies in the back cover and where it comes to meet the front/screen. You will see two small gold square tabs on the back of the back cover next to the speaker. If you look where these connect to the front/screen you will see another two small gold tabs. These ones are NOT flat. They actually sit up and are hinge like. ***THIS IS WHERE THE PROBLEM IS****.
5. As the phone ages and gets used aka banged dropped wet, etc, these tabs lose their "springyness" and pressure so they get flat and fail to contact the other tabs next to the speaker, resulting in no power getting to the speaker or intermitent power as they make contact. THIS IS WHY IF YOU READ OTHER POST ON OTHER FORUMS YOU WILL SEE PEOPLE SAYING THUMPING OR PRESSING ON THE SPEAKER MAKES IT WORK INTERMITENTLY!
6. Get a pair of tweezers and slide one side of the tweezers between one of the small gold tabs on the front/screen side of the phone. BE CAREFUL! The tabs are very small thin and fragile so go slow and make sure you are between where the tab mounts to the circuitboard and where it sticks up to contact the speaker tabs. SLOWLY work the tab up so that you restore the arch or springyness back to it. It should look like this <. Do the same for the other. Basically you are raising the tab so that when you put the back cover on it makes contact with the speaker tabs, hence providing the proper power to the speaker.
7. Put the cover back on, screws, ext SD card, sim card, battery, and batter cover back on. Power up and adjust your ringer volume. You should here the speaker working.
Awesome. I'm glad my post pushed you in the right direction and am certain your post, with more details, will be helpful to others in the future. Phones are so much better with sound, aren't they? :highfive: Have a wonderful weekend.
I also had the problem of no sound at all, but the head phones worked flawlessly. In my case this is what it was (don't laugh) I ordered a replacement body for my phone for like ten bucks on ebay, pulled the old one off...replaced the housing and everything SEEMED to work just fine. I really didn't notice that my phone was not making any sounds until about a week later and just figured that maybe I had installed something that was conflicting with the phone or simply needed to re-flash the ROM, so I went and did just that and nothing seemed to work. Back to stock....NOTHING...New kernel...NOTHING!! I was becoming hopeless at this point till I read this thread. I had to think back to when (I think) it stopped making any sound and could only come up with the day I replaced the housing, so I retraced my tracks. LOL and what I came up with made me chuckle a little, what had happened was when I took the old back off I did not notice that the speaker is highly camouflaged near the bottom of the housing and simply needed to be snapped out and snapped back into the new housing. After this.....VIOLA..SOUND! So, maybe this can help someone that may be having the same issue and just cannot get to the bottom of it..
Thanks XDA and its members:good::good::good::good::good:
No Sound On Infuse
bigjoe2675 said:
I hav had this happen believe it or not i just gave the phone a slight twist holding it at the ends...sounds funky not a hard twist...but i got my sound back..i keep it in a ballastic case now...my infuse is a lil older and has seen to much desert heat...
True story...
Sent by Aeon (bigfau's) Awesomeness via me !
Click to expand...
Click to collapse
I have to say that this method worked like a dream for me. I couldn't believe it when I tried it. I went to "settings" -> "sound" -> "volume" -> "Incoming call volume" and then adjusted it so it would make a sound. No sound was being made but I knew it should have been so I grabbed the top and bottom and slightly gave it a little twist, just barely and the ringtone came right on and has been working perfect since. The Infuse I have is 99.9% mint condition, never been dropped and has always been inside a leather case with a full fold over front. Not even a hair line scratch on the screen, back, sides or anywhere. This is why I couldn't understand why the sound just decided to go out for no reason but anyway, this fixed it and a big thanks to "bigjoe"! I thought I was about to have to buy a new phone because I can't hear (vibrate) more than a foot or so away.
Solution - Twist
Judge Joseph Dredd said:
I hav had this happen believe it or not i just gave the phone a slight twist holding it at the ends...sounds funky not a hard twist...but i got my sound back..i keep it in a ballastic case now...my infuse is a lil older and has seen to much desert heat...
True story...
Sent by Aeon (bigfau's) Awesomeness via me !
Click to expand...
Click to collapse
Thanks for this info. I had lost a lot of volume. After reading your post, I tried the twist thing and bingo, it worked. Thanks very much.
Judge Joseph Dredd said:
I hav had this happen believe it or not i just gave the phone a slight twist holding it at the ends...sounds funky not a hard twist...but i got my sound back..i keep it in a ballastic case now...my infuse is a lil older and has seen to much desert heat...
True story...
Sent by Aeon (bigfau's) Awesomeness via me !
Click to expand...
Click to collapse
SHUT THE FRONT DOOR.... - just twisted my cell and BAM....sound I LOVE YOU!!!!! XOXOXOXO awesomeness indeed
Wow!
parkerhawn said:
SHUT THE FRONT DOOR.... - just twisted my cell and BAM....sound I LOVE YOU!!!!! XOXOXOXO awesomeness indeed
Click to expand...
Click to collapse
I just gave my infuse the twist and the sound is back!! Insane! PS. I could always hear my sound but it was so faint I had to put my ear up to the speaker before I could actually hear the sound!
This actually works!
thomasmaio said:
This is a great post and worked for me so I wanted to clarify some more detail.
Diagnosis: My external speaker would not work or work intermitently. I could hear on my handset and headphones but could not use speaker for conversations, media, etc.
I tried reseting with/without power on.
Tried factory resetting the phone.
Tried "headphone sex" (removing headphones in and out quickly as the software may have a glitch where it does not recognize the headphones were removed hence restoring external sound to the speaker) This is NOT a common problem with the Infuse but with other Samsung phones like the Captivate I believe.
After many people having similar symptoms I saw this post and figured it was a power issue/hardware not software problem.
Previous post....
1. I could not find a small hole to put a safety pin through (as previously posted). I used a paperclip as it is less pointy and less damaging and there wasn't a single hole to put it through.
MY RESOLUTION/REPAIR THAT SOLVED THE PROBLEM (same issue just different way to fix as I did not find any hole to put a pin through)
2. you will need to remove the back cover of the phone. Remove the battery cover, battey, sim card, and ext SD card. There are 6 small jewelry type screws. You should have an eyeglass kit screwdriver or jewelry kit with small screwdrivers. I did manage to use a small regular screwdriver but it really did not fit and could strip the heads of the screws.
3. Once the 6 screws are out, remove the back cover of the phone. Mine was a little hard to remove. The top is the earphone jack and the cover goes over the earphone jack, so great care should be made to try and take the top off last. For mine, the side was easiest to remove first( in the middle). Little by little you should be able to work your way around the edges until it is all separated from the screen/front.
*TIP Do not worry about parts coming out. The back cover is secured with the 6 screws. The rest of the phone and boards are screwed down to the front/screen so all you are doing is removing the back cover.
4. Once the back cover is separated from the front/screen, locate where the speaker lies in the back cover and where it comes to meet the front/screen. You will see two small gold square tabs on the back of the back cover next to the speaker. If you look where these connect to the front/screen you will see another two small gold tabs. These ones are NOT flat. They actually sit up and are hinge like. ***THIS IS WHERE THE PROBLEM IS****.
5. As the phone ages and gets used aka banged dropped wet, etc, these tabs lose their "springyness" and pressure so they get flat and fail to contact the other tabs next to the speaker, resulting in no power getting to the speaker or intermitent power as they make contact. THIS IS WHY IF YOU READ OTHER POST ON OTHER FORUMS YOU WILL SEE PEOPLE SAYING THUMPING OR PRESSING ON THE SPEAKER MAKES IT WORK INTERMITENTLY!
6. Get a pair of tweezers and slide one side of the tweezers between one of the small gold tabs on the front/screen side of the phone. BE CAREFUL! The tabs are very small thin and fragile so go slow and make sure you are between where the tab mounts to the circuitboard and where it sticks up to contact the speaker tabs. SLOWLY work the tab up so that you restore the arch or springyness back to it. It should look like this <. Do the same for the other. Basically you are raising the tab so that when you put the back cover on it makes contact with the speaker tabs, hence providing the proper power to the speaker.
7. Put the cover back on, screws, ext SD card, sim card, battery, and batter cover back on. Power up and adjust your ringer volume. You should here the speaker working.
Click to expand...
Click to collapse
-----------------------------------------
Thank you so very much, it helped a lot to follow your directions. I realized how hard it is to remove the entire cover so I used a very small flat screw driver (eye-glasses kit) and popped open only the bottom corner where the speakers were. I could then see the hinged-like tabs and used one hand to keep the cover from snapping back shut and the other hand to "raise" the hinged side of the tabs using the same tiny flat screw driver. I raised them high enough (gently) and put the cover back in place. I then put the battery back, turned on the phone and Voila! Sound is crisp and clear once again.
So nothing video or music or anything will come through the loud speaker. I took the phone apart and it looks like the speaker is ok. Could it be something else. Anyone have some insight I have not really tried fixing phone hardware before.
mainstang said:
Could it be something else.
Click to expand...
Click to collapse
Probably not helpful, but my sister once had a similar problem (with an EVO, but still...), she took the phone to Sprint, they took it apart, and it turned out she had chocolate in it. She had apparently kept it in her purse, and some sort of candy melted into it.
On the other hand, could it be a melted wire?
manstang, the Arrives are somewhat known for having a blown loud speaker, maybe yours is beyond the typical fuzzy sounding damage and just eventually quit working.
Sprint replaced one of my speakers toward the beginning of 2012, then in the summer when another one blew they said they quit replacing speakers and just replaced the entire device.
Since yours is completely silent it may be something other than that obviously, but good luck to you nonetheless.
Is any one having static come out of their shield tablet? I can really hear it whenever I'm using it on a table. Its reflecting nicely. The geforce forums 404 me immediately when I post about the problem. I don't know how big an issue this is, but considering the cracking issue and now this, I'm just about fed up with it. Ive only ever used the stock charger and its ota updated to L. Stock everything. I'm going to call them and see how long I'm going to be without my tablet now.
Please let me know how that goes. I have the same issue with mine, no cracking in the body but I do have the audio issue. Doesn't bother me that much but its noticeable
Its either coil noise or a fan... Does the shield have a fan onboard? Its only noticable when its very quite and im holding it on a table. I called nvidia, they want me to send them a video of it. Its kind of hard to do that, considering its relatively low. Im still afraid that this tablet is going to crack. The battery is pretty bad as well. Right now, i have to void warrenty for root privlages too. Nexus 9 looks better, cept no external storage. Ugh.
Oh this bad boy is going back. I can hear it now over the on board fans of my laptop.
I notice this too out off the same speaker usually when I'm in Chrome. Now there is no sound coming of this speaker, though I still hear the faint static though. Is there a setting somewhere I may have inadvertently hit to turn the speaker off?
Hello, hope everyone is doing well.
So all of the sudden the main microphone on the bottom of the phone stopped working. So I can only talk now using earbuds or on speakerphone, and ran the diagnostics which said contact samsung, who put me in touch with some third party.
Does anyone know if it's something I could repair myself or do I have to take it in to be fixed and about how much would each cost.
The only phones I have repaired before ha a straight class no curve. And no longer have a precise digital hotplate.
Or are there a another things I should be considering here? I have tried to look to see if there is dirt or anything but even using a jewelers loupe I couldn't really see anything.
Thanks in advance!
SpectraSoul said:
Spoiler: Post
Hello, hope everyone is doing well.
So all of the sudden the main microphone on the bottom of the phone stopped working. So I can only talk now using earbuds or on speakerphone, and ran the diagnostics which said contact samsung, who put me in touch with some third party.
Does anyone know if it's something I could repair myself or do I have to take it in to be fixed and about how much would each cost.
The only phones I have repaired before ha a straight class no curve. And no longer have a precise digital hotplate.
Or are there a another things I should be considering here? I have tried to look to see if there is dirt or anything but even using a jewelers loupe I couldn't really see anything.
Thanks in advance!
Click to expand...
Click to collapse
What happened before the "all of the sudden"?
If there was dirt in the inlet channel to the microphone, the microphone should pick up muffled sounds during the propagation of a strong acoustic wave.
What produced the message on the screen you attached?
If it's a hardware defect in the phone then you won't fix it yourself cheaper than at a service center, because you don't have spare parts and experience.
Usually immediately before the repair you should be informed of the cost. Calculate if it is cost-effective for you. Sometimes after such repairs there are further problems, because the main cause has not been removed
If it was blown or had a puncture, deformation or dirt then yes there would be some distorted sounds but I have tried recording audio in other apps.
There is a very short like disconnection click when recording out of that mic. Doesn't happen when I record from the other mic. But does make the same click of I start voice recorder but then no voice.
Didn't drop it or get it or get it dirty. Maybe I got a little moisture on it whenever I take a shower, but really not much, and the mic sealed. If it was the pcb board for the mic, that's like 15-20 on eBay, and if it's the actual mic like wiring, or driver I would just need the part number for the mic.
The image on the screen is from when you go through: Device care, then diagnostics. It gives the options to test all the functions that make your phone usable. I did then I reformatted. Did the tests again.
Yes you are right they said they couldn't give a price but maybe around 150.
I just sort of like fixing things yet have never attempted removing curved screen and without precise temp control I would worry about the battery.
I have most the tools and have removed flat screen glass on a 3d printers base hot plate. But because of the curve I wonder if it would need something to hear the edge at the same time.
I'm also on workers comp right now trying to save some money and curious if anyone has had a similar experience or at least had success fixing hardware problems or curved glass phones
Also just figured out that I can use my earbuds with bixby but can not get bixby or google to do voice to text through my Galaxy buds
Oops sorry last night I changed pages to check something and thought my post was deleted