Greetings, everyone. So I got an OP6 a few days ago from someone I know and it has two problems - first one is that there is no sound at all from the phone, the speakers, the headphone jack, even audio through bluetooth don't work (when trying to play audio through bluetooth the phone starts lagging like hell). Second is, the fingerprint reader doesn't work too, there is no option in the system, only on the first setup screen (after a reset) where it doesn't work anyway.
The guy said it happened after an update. I tried re-flashing it many times because it kinda looks like like a software issue, but nothing help. Diffrent roms, stock or not, doesn't matter, tried unbrick tool, no luck aswell. Disassembled the phone in the end to check for water damage or loose cables, but even that didn't help, everything seems normal inside. And it's pretty wierd to have 2 separate things not working at all.
There is no official support for Oneplus in my country, the phone is imported so getting an official repair is not an option. Anyone got any idea what I should be looking into?
Thanks.
Guy you switch off the mute button over the power, press down and voil
Toni Moon said:
Guy you switch off the mute button over the power, press down and voil
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Thanks for the advice, but don't you think I tried that before physically disassembling the phone?
Gottylol said:
Thanks for the advice, but don't you think I tried that before physically disassembling the phone?
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Well.. we had people that didn't try it...so no point in thinking and skipping questions...
have you tried to reflash the whole stock rom with using fastboot images ?
I've got that problem too before, it's becaused I flash a stereo sound mod, and updating the software. and I lost all of my sounds.
Azhar_Fahry said:
have you tried to reflash the whole stock rom with using fastboot images ?
I've got that problem too before, it's becaused I flash a stereo sound mod, and updating the software. and I lost all of my sounds.
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Interesting, did you not have any sound at all too? From the speakers as well as headphone jack?
But yes, I tried to flash from fastboot, even did the unbrick tool which seems like the best method to get a complete factory reset. I'm not sure if there's some part of the firmware that can still be corrupted even after flashing though the tool.
Gottylol said:
Interesting, did you not have any sound at all too? From the speakers as well as headphone jack?
But yes, I tried to flash from fastboot, even did the unbrick tool which seems like the best method to get a complete factory reset. I'm not sure if there's some part of the firmware that can still be corrupted even after flashing though the tool.
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yep. no sound at all.
Btw here's the link that I use to unbrick my phone
https://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665/page1
hope it helped.
Azhar_Fahry said:
yep. no sound at all.
Btw here's the link that I use to unbrick my phone
https://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665/page1
hope it helped.
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Click to collapse
Thanks, I'll try again later just to make sure.
Sadly, didn't work again. Flashed all the partitions that can be flashed with that tool, but still got no sounds, so probably it's a hardware issue in the end, but it's hard to imagine what exactly is broken.
Related
My in call volume is VERY low, it was working fine previously (a few days ago) but today, it has been almost impossible to hear anything, it is working but it definitely isn't possible to have a proper conversation.
So, I was attempting to get a train, and it was delayed by close to an hour, I needed to be somewhere, and my phone was impossible to use...
I tried rebooting, changing volumes etc. but nothing worked, I tried Googling and edited the ear volume in the mixer file, which seemed to improve it slightly when increased to 93. I then upped it again to 100. This caused the Audio FX program to crash, after every reboot I get constant notifications saying it has crashed. I cannot do anything on the phone itself.
How can I edit the file from my Mac, I have adb and fastboot and have used them before, but don't know how I can edit a system file, as I don't have root permissions from my laptop. How can I edit the file, is it possible to boot to AROMA without flashing, or edit the file from the command line from my mac? Or just stop the notifications so I can edit the file from my device itself?
Anyway, once that's fixed... I need to resolve the problem anyway. What can I do? It wasn't like this a few days ago, so i think it's more likely to be a hardware problem :/
I am assuming you are rooted and if so simply re-flash the rom and set everything back to normal
playya said:
I am assuming you are rooted and if so simply re-flash the rom and set everything back to normal
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...Oh yeah, I didn't think of that. Where can I get the ROM from? I normally just flash them from my Mac, but I read that OnePlus took the ROM file down and made it difficult to flash, because people were doing it to the Chinese phones.
I can do it via Terminal or TWRP. Also, do I just leave off the -w flag when flashing?
what rom do you have stock? If so just search the forum and download it to your phone. If you only manipulated one file then find that file if you can and simply use adb to push it back to your phone and overwrite the one you have messed up.
7ewis said:
My in call volume is VERY low, it was working fine previously (a few days ago) but today, it has been almost impossible to hear anything, it is working but it definitely isn't possible to have a proper conversation.
So, I was attempting to get a train, and it was delayed by close to an hour, I needed to be somewhere, and my phone was impossible to use...
I tried rebooting, changing volumes etc. but nothing worked, I tried Googling and edited the ear volume in the mixer file, which seemed to improve it slightly when increased to 93. I then upped it again to 100. This caused the Audio FX program to crash, after every reboot I get constant notifications saying it has crashed. I cannot do anything on the phone itself.
How can I edit the file from my Mac, I have adb and fastboot and have used them before, but don't know how I can edit a system file, as I don't have root permissions from my laptop. How can I edit the file, is it possible to boot to AROMA without flashing, or edit the file from the command line from my mac? Or just stop the notifications so I can edit the file from my device itself?
Anyway, once that's fixed... I need to resolve the problem anyway. What can I do? It wasn't like this a few days ago, so i think it's more likely to be a hardware problem :/
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Click to collapse
Yeah thats where you messed up, the max value for in-call volume is 93. By having it above it, you're causing problems with the phone.
http://forum.xda-developers.com/oneplus-one/themes-apps/mod-volume-increase-mod-oneplus-one-t2835010
just flash that in recovery (adb sideload) and it should stop force closing.
playya said:
what rom do you have stock? If so just search the forum and download it to your phone. If you only manipulated one file then find that file if you can and simply use adb to push it back to your phone and overwrite the one you have messed up.
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Click to collapse
Yeah stock. When using push it tells me that it's a read only filesystem, is there a way I can use sudo to do this or something? It's rooted, and I have BusyBox installed.
7ewis said:
Yeah stock. When using push it tells me that it's a read only filesystem, is there a way I can use sudo to do this or something? It's rooted, and I have BusyBox installed.
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Click to collapse
its a system file I assume and if so you have to mount your system file prior to pushing it over. adb remount is the command or in recovery navigate to mount and check off system then use adb to push it to your phone. When done uncheck system and reboot
playya said:
its a system file I assume and if so you have to mount your system file prior to pushing it over. adb remount is the command or in recovery navigate to mount and check off system then use adb to push it to your phone. When done uncheck system and reboot
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Click to collapse
Thank you, that's very useful to know! I ended up flashing the zip file someone liked above, but it's always good to learn how to do things the proper way!
7ewis said:
Thank you, that's very useful to know! I ended up flashing the zip file someone liked above, but it's always good to learn how to do things the proper way!
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I like your attitude :good:
zephiK said:
Yeah thats where you messed up, the max value for in-call volume is 93. By having it above it, you're causing problems with the phone.
http://forum.xda-developers.com/oneplus-one/themes-apps/mod-volume-increase-mod-oneplus-one-t2835010
just flash that in recovery (adb sideload) and it should stop force closing.
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Click to collapse
Ah okay, I thought it may have been 99 didn't realise it was 93! I flashed that and all it working again now, thank you!
Do you have any idea why the mic is doing this then? Even on 93 it was so quiet, unlike previous days where it appeared to be normal... Can't wait for them to push a proper OTA fixing all these bugs!
playya said:
I like your attitude :good:
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Click to collapse
Haha! I'll never understand why people want to use toolkits etc. to root, it's so easy to do it without, and you can learn what you are actually doing to your phone.
I just tried a call again, and it is still so quiet... If it's just me, then this must be a hw issue? I haven't changed anything and it's worse than before... Any ideas? I shouldn't have to manually adjust the speaker volume, even when I did it was quiet.
7ewis said:
Haha! I'll never understand why people want to use toolkits etc. to root, it's so easy to do it without, and you can learn what you are actually doing to your phone.
I just tried a call again, and it is still so quiet... If it's just me, then this must be a hw issue? I haven't changed anything and it's worse than before... Any ideas? I shouldn't have to manually adjust the speaker volume, even when I did it was quiet.
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Which one did you flash from that page because I flashed the in call volume only zip a couple of days ago and it has helped. That's really the only thing I had issues with as far as volume
playya said:
Which one did you flash from that page because I flashed the in call volume only zip a couple of days ago and it has helped. That's really the only thing I had issues with as far as volume
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I went back to the default, flashed the whole OS again, then tried flashing Default+ the one you have. It's still almost impossible to hear people, I could just manage it in a quiet room inside.
7ewis said:
I went back to the default, flashed the whole OS again, then tried flashing Default+ the one you have. It's still almost impossible to hear people, I could just manage it in a quiet room inside.
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yea its funny sometimes with me its too loud then its not loud enough... LOL
it can be rather annoying
playya said:
yea its funny sometimes with me its too loud then its not loud enough... LOL
it can be rather annoying
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I've contacted their technical support, honestly think it will be hardware unfortunately.
It's a shame because my screen and everything else is great!
I have the same issue, In Call Volume is too low and the phone its completely stock. :/
samarain said:
I have the same issue, In Call Volume is too low and the phone its completely stock. :/
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Is it usable at all? I thought the volume was okay when I last spoke to someone on the phone, but it is definitely not usable at the current level.
May have to RMA this one
7ewis said:
Is it usable at all? I thought the volume was okay when I last spoke to someone on the phone, but it is definitely not usable at the current level.
May have to RMA this one
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Click to collapse
Check this first
http://forum.xda-developers.com/oneplus-one/help/speakerphone-volume-low-calls-t2801938
samarain said:
Check this first
http://forum.xda-developers.com/oneplus-one/help/speakerphone-volume-low-calls-t2801938
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Click to collapse
Are you referring to the acdb files? I haven't tried that yet. The mixer xml file edits haven't worked for me
7ewis said:
Are you referring to the acdb files? I haven't tried that yet. The mixer xml file edits haven't worked for me
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Click to collapse
Which ones did you try? They do work. Did you try? http://forum.xda-developers.com/oneplus-one/themes-apps/mod-volume-increase-mod-oneplus-one-t2835010
Hello,i turn of my phone and after 2 hours i open it. From that moment my phone crashes ( freeze ) all the time and restart itself,i already change rom i flashed "A850_23.10.2013_RUS_by_linerty" and "A850-Stock-S123" but nothing happend,what can i do ???
dinossp said:
Hello,i turn of my phone and after 2 hours i open it. From that moment my phone crashes ( freeze ) all the time and restart itself,i already change rom i flashed "A850_23.10.2013_RUS_by_linerty" and "A850-Stock-S123" but nothing happend,what can i do ???
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Click to collapse
If you have flash those roms without installing anything and you always have that problem, then i sounds like a hardware problem...
GreatApo said:
If you have flash those roms without installing anything and you always have that problem, then i sounds like a hardware problem...
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yes i think that too.
do you know if i can find parts ( like mtk chip) in market?
dinossp said:
yes i think that too.
do you know if i can find parts ( like mtk chip) in market?
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Click to collapse
If you have the phone less than 6 months you can contact your Chinese seller (but be careful with the day because if the 6 months pass they will not replace it + you will be charged with the mail).
I am not a Phone Engineer so i can't help you change your chips (and you do not know if that is the problem...), plus, do you have the equipment to do so?
If i where you i would try a local phone repair shop, ask for the charge and decide if you want to fix it or take a new phone.
ok maybe i will repair my phone in local shop.
thank a lot for reply :good:
could be kernel's problem??? (i dont know much about kernel)
dinossp said:
could be kernel's problem??? (i dont know much about kernel)
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I do not thing so... there are not custom kernels for our phone yet and i am not sure but flash tool may flash that too.
GreatApo said:
I do not thing so... there are not custom kernels for our phone yet and i am not sure but flash tool may flash that too.
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Click to collapse
i solve the problem.
a smd from audio jack circuit was dead i just removed and my phone is back to life now (my audio jack is dead but i will try to fix it as soon as possible).
thanks again for your help :good:
dinossp said:
i solve the problem.
a smd from audio jack circuit was dead i just removed and my phone is back to life now (my audio jack is dead but i will try to fix it as soon as possible).
thanks again for your help :good:
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Click to collapse
hi dinossp,
could you give me more details on how you fix the phone?
i have the same problem and not fixed yet. i had changed to other rom but still no luck.
it keeps freezing and restarting
thank you
So I've searched and haven't found anything similar to what I'm experiencing.
Verizon M8, S-OFF, flash more than once a day sometimes. I recently had the 4G LTE issue that required I return back to stock recovery to fix nv partition through factory reset.
Since then, I've noticed that my bluetooth connects just fine to my uConnect for audio, but not phone functionality. It doesn't seem to be an issue with my ROM because I've tried multiple and experience the same issue, and a friends iPhone paired without issue.
Is it possible theres another partition that I screwed up?
Please let me know if I left out any vital information..
Thanks guys!
Have you tried reflashing your firmware?
cntryby429 said:
Have you tried reflashing your firmware?
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I did, through the fastboot process and hboot as well.
How about a different one? There's digital high's, aer0's, and I think one from the sundream's srom thread. Not to mention any fixes that may come from our new update rolling out now.
cntryby429 said:
How about a different one? There's digital high's, aer0's, and I think one from the sundream's srom thread. Not to mention any fixes that may come from our new update rolling out now.
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Click to collapse
I'm going to try are0s again but through the fastboot method. I'll post back here soon.
Thanks
I also understand it's recommended to flash it twice in fastboot.
cntryby429 said:
I also understand it's recommended to flash it twice in fastboot.
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Click to collapse
Fixed! I'm not sure if reflashing the aero firmware fixed it or deleting the audio device on my head unit before pairing again did. This could have just been a major brain fart.
Glad you're back on track either way.
Hey guys,
So I flashed this rom two weeks back http://forum.xda-developers.com/oneplus-one/development/rom-paranoidandroid-5-0-alpha1-t2956478
after running cm12s nightlies for a while. The capacitive keys stopped working after I flashed this rom with the PA gapps and they still don't work after trying multiple roms + relocking unlocking bootloader and flashing 44s. Kinda frustrated cause I don't know what I can do. Any ideas?
Thanks
How did you flash 44S?
Transmitted via Bacon
I first tried flashing it through twrp. Then I used the OnePlus customer support recovery tool to get it back to stock 44s. No luck zz
Sanjitha.d said:
I first tried flashing it through twrp. Then I used the OnePlus customer support recovery tool to get it back to stock 44s. No luck zz
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Click to collapse
By recovery tool you mean flashing with fastboot, right?
Transmitted via Bacon
Naah it was an actual tool that OnePlus customer support gave me that restored the device t to stock. But yeah I was in bootloader when I used it. Essentially it reverted the software to factory.
So I was wondering if there were any deeper settings that might have changed. The buttons still light up but don't respond to touch.
Sanjitha.d said:
Naah it was an actual tool that OnePlus customer support gave me that restored the device t to stock. But yeah I was in bootloader when I used it. Essentially it reverted the software to factory.
So I was wondering if there were any deeper settings that might have changed. The buttons still light up but don't respond to touch.
Click to expand...
Click to collapse
That's what I meant, that's flashing with fastboot. The only thing I can think of doing is completely wiping your phone including user data (back up important files first) and flashing the stock images again, but manually this time. You can find a download and instructions in section 8 of my guide thread.
http://forum.xda-developers.com/showthread.php?t=2839471
Transmitted via Bacon
Alright, I've also tried manually flashing the stuff myself but I'll do it according to your guide to see if it works. You don't think it could be anything software/firmware related after that yeah? I remember there was a guy who said that he had to do a full wipe to make the cap keys to work on the initial pa thread but actually no idea on how this screwed up lel
Yeah, no luck man. I flashed everything manually but no luck zz. There's nothing else I could change to see if it's the problem yeah? I'm pretty sure the problem isnt physical as I haven't dropped it or done any harm to it.
I don't know much about kernels and stuff but that wouldnt be the problem either right?
No other stock firmwares or radios or something I havent heard about?
Sanjitha.d said:
Yeah, no luck man. I flashed everything manually but no luck zz. There's nothing else I could change to see if it's the problem yeah? I'm pretty sure the problem isnt physical as I haven't dropped it or done any harm to it.
I don't know much about kernels and stuff but that wouldnt be the problem either right?
No other stock firmwares or radios or something I havent heard about?
Click to expand...
Click to collapse
So you wiped the whole phone? Even the internal storage? If so, and the problem persists, it's suggesting a hardware problem. You could try a custom kernel though just in case, it wouldn't hurt.
Transmitted via Bacon
timmaaa said:
So you wiped the whole phone? Even the internal storage? If so, and the problem persists, it's suggesting a hardware problem. You could try a custom kernel though just in case, it wouldn't hurt.
Transmitted via Bacon
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Click to collapse
Sorry for the inconvenience but could you suggest a couple? (for cm12 nightlies if possible)
Thanks
And there should be no other software things I could change right?
I was reading before about oneplus not using double sided tape on their digitizers and using glue instead and as such sometimes touch responsiveness in some places might of been removed in some of the earlier models. Although oneplus said that was just a software glitch but iderrrnooooo.
Thanks for the help man c:
Sanjitha.d said:
Sorry for the inconvenience but could you suggest a couple? (for cm12 nightlies if possible)
Thanks
And there should be no other software things I could change right?
I was reading before about oneplus not using double sided tape on their digitizers and using glue instead and as such sometimes touch responsiveness in some places might of been removed in some of the earlier models. Although oneplus said that was just a software glitch but iderrrnooooo.
Thanks for the help man c:
Click to expand...
Click to collapse
Can't really suggest one because I don't use them, but you'll find them all listed in my index thread here:
http://forum.xda-developers.com/showthread.php?t=2843675
I can't think of anything else on the software/firmware side of things, everything has been wiped and reflashed.
Transmitted via Bacon
I have a similar issue. The softkeys stopped working right after i unlocked the bootloader. They light up but do not respond. can anything be done? I unlocked the bootloader via adb.
Hi All,
I was running Havoc OS in the past with no issues. However, today while tinkering with some stuff in my phone I accidentally bricked my phone.
I followed the guide to unbrick by flashing OxygenOS 9.0.3 Poe firmware thought fastboot mode.
However, now I observe that I'm unable to hear any audio either via Phone Speaker or Earphones. I've also observed that any video being played is stuttering. Have shared a screen recording of the same. https://drive.google.com/file/d/1T-pcDwj2RWo3bmqjfSyzIINQujKtdcNH/view?usp=drivesdk
In call volume seems fine. Also video/voice calls are able to use phone speakers.
Any help in this regards would be appreciated.
Regards,
Ritwik Garg
This could be an issue with vendor and firmware mismatch, not sure. Think there was a thread about the same issue before. Will edit if I find it.
Edit: found it.. might be hardware error that's all the thread led to.. you could try the man download Tool to restore.
https://forum.xda-developers.com/oneplus-6/how-to/tool-msmdownloadtool-v4-0-international-t3798892
Here it is. Make sure you follow every step.
If it doesn't help,I really don't know, might be hardware
whizeguy said:
This could be an issue with vendor and firmware mismatch, not sure. Think there was a thread about the same issue before. Will edit if I find it.
Edit: found it.. might be hardware error that's all the thread led to.. you could try the man download Tool to restore.
https://forum.xda-developers.com/oneplus-6/how-to/tool-msmdownloadtool-v4-0-international-t3798892
Here it is. Make sure you follow every step.
If it doesn't help,I really don't know, might be hardware
Click to expand...
Click to collapse
Hi,
I was able to get it working. I reflashed the stock firmware from twrp to both slots. Everything seems fine now. Thanks for your help.
Regards,
Ritwik Garg
ritwik-garg said:
Hi,
I was able to get it working. I reflashed the stock firmware from twrp to both slots. Everything seems fine now. Thanks for your help.
Regards,
Ritwik Garg
Click to expand...
Click to collapse
I am also facing this issue, what you mean by reflashed stock firmware to both slots ?