USB-C Port Issues - "Charging Connected Device via USB" is a Constant Notification
Back info: So I charged my Pixel 3 once via the USB-C cable that came with it about a month ago, and I also tried the USB-C headphones too (around the same time) and both of these work just fine. I've since been using wireless charging and Bluetooth headphones.
I just got the pixel stand and noticed about 2 days after using that I keep getting a notification that says "Charging Connected Device via USB" even though I'm not using the USB-C port. At first it went away, but now it is staying through reboots and even shows up in safe mode sometimes. So I tried connecting the USB-C cable to the phone to see if it goes away, and I notice the cable doesn't charge the phone. Now if I power down the phone and plug the USB-C cable in one of two things will happen, but it depends on what side of the (reversible) USB-C cable is facing up:
1. The phone will start to charge and continue to charge if I hold down the power button and turn the phone on.
2. The phone will turn one when the cable is connected, but not charge the phone.
I don't think this is a hardware problem because I can use a USB-A to USB-C cable from my computer and it will charge/transfer files no matter what side of the USB-C cable is up. I also don't think this is cable or charger issues because I've used two different USB-C to USB-C cables and chargers (the set that came with the Pixel 3 and the set that came with the Pixel Stand).
I have also tried the USB-C headphones again and those are not really working either. I got them to work once by activating the Google Assistant as I was plugging them in, and they would continue to work after that until I plugged the charging cable back in. I tried the headphones again after the power cable, and they stopped working again. I now notice that the "Charging Connected Device via USB" will show up when I plug the USB-C headphones in one direction and not show up if I flip the USB-C port over.
There are some people with the issue over on Reddit, but no one seems to have a fix. One person said that a factory reset fixed his issue, but I've so many 2-factor authentication apps, that it is a real hassle to do a factory reset.
Well, the overall description of your problem does seem to point at a HW problem, since USB-C cables should be fully reversible on a hardware level.
Looks like it was corrosion.... I took a small brush to the port and cleaned it out. I cleaned it over clean surface and no debris fell out, so it is kind of concerning that corrosion would build up after halving the phone for just under a month.
Related
Hello,
I have a VODAFONE BRANDED, HTC TOUCH PRO phone and it has started playing up suddenly.
It would charge when connected to a pc, car charger using a usb cable or using any mini usb charger. all of a sudden it has stopped charging with any other charger except its own htc wall plug charger.
I have tried a hard reset and still no joy.
the charge via usb is unchecked and it charges when connected to a PC.
However it doesnt charge with the following methods which used to work earlier
1. Motorola charger - mini usb
2. Using a usb cable and a wall output with usb
3. car charger with a usb output.
I have a htc audio out connecter. when i connect the connector, and then charge via usb it works in the car and from the wall.
is it something to do with the pins on the cables and on the device??
I used to get a menu asking the sort of connection that i needed (activesysnc, data etc) when connecting to the car charger earlier, it does not come anymore.
Its frustrating cos i travel a lot and find chrarging with usb cables the most convenint in the car, office or else where.
Could it be damaged pins on the device??
Any ideas/suggestions will be highly appreciated.
Many thanks
Sal
saleemarshad said:
Hello,
I have a VODAFONE BRANDED, HTC TOUCH PRO phone and it has started playing up suddenly.
It would charge when connected to a pc, car charger using a usb cable or using any mini usb charger. all of a sudden it has stopped charging with any other charger except its own htc wall plug charger.
I have tried a hard reset and still no joy.
the charge via usb is unchecked and it charges when connected to a PC.
However it doesnt charge with the following methods which used to work earlier
1. Motorola charger - mini usb
2. Using a usb cable and a wall output with usb
3. car charger with a usb output.
I have a htc audio out connecter. when i connect the connector, and then charge via usb it works in the car and from the wall.
is it something to do with the pins on the cables and on the device??
I used to get a menu asking the sort of connection that i needed (activesysnc, data etc) when connecting to the car charger earlier, it does not come anymore.
Its frustrating cos i travel a lot and find chrarging with usb cables the most convenint in the car, office or else where.
Could it be damaged pins on the device??
Any ideas/suggestions will be highly appreciated.
Many thanks
Sal
Click to expand...
Click to collapse
Its prolly pins because the mini USB is not a perfect fit for the HTC audio jack. I would use your HTC adaptor and run the USB through that.
Something might be blocking a less than 1000mah income charge..
On low battery (as in dead-battery) you definately need a wall-plug charger. Under normal conditions the USB car charger or laptop would be fine.
Since you hinted the use of the audio jack I most likely is a bad connection on the USB pins. Did you take a look at them using a magnifying glass?
saleemarshad said:
Hello,
I have a VODAFONE BRANDED, HTC TOUCH PRO phone and it has started playing up suddenly.
It would charge when connected to a pc, car charger using a usb cable or using any mini usb charger. all of a sudden it has stopped charging with any other charger except its own htc wall plug charger.
I have tried a hard reset and still no joy.
the charge via usb is unchecked and it charges when connected to a PC.
However it doesnt charge with the following methods which used to work earlier
1. Motorola charger - mini usb
2. Using a usb cable and a wall output with usb
3. car charger with a usb output.
I have a htc audio out connecter. when i connect the connector, and then charge via usb it works in the car and from the wall.
is it something to do with the pins on the cables and on the device??
I used to get a menu asking the sort of connection that i needed (activesysnc, data etc) when connecting to the car charger earlier, it does not come anymore.
Its frustrating cos i travel a lot and find chrarging with usb cables the most convenint in the car, office or else where.
Could it be damaged pins on the device??
Any ideas/suggestions will be highly appreciated.
Many thanks
Sal
Click to expand...
Click to collapse
Ur problem solved? I am facing kind of similar problem... Now my Touch HD can only charge using USB cable through computer.. it will not charge using any other external AC adapter.. very strange huh?
100 % fix
I managed to solder the black negative wire to the usb housing of a male usb mini and now it charges without any problem. The housing is used as a substitute for pin 5 that is negative because it has a metal shield as standard.
to make it easier for some noobs, just get a usb female to a usb mini cable and cut it off and solder the negtive black wire to the shield cable around all the wires. AS standard all usb cable have this shield metal that conects to the usb housing.
This is a FIX if you have managed to break the pin5 when inserting the stylus in the usb rather than the RESET button.
I had a weird charging issue with my AT&T Fuze as well...
The phone would charge fine (wall or PC USB) until I got some kind of notification on the phone (missed call, e-mail, etc). Then it would stop charging. Often when it was on the charger and on, the battery would run down until the phone shut off. Then it would start charging again. I would put my phone on the charger at night (and on) only to come down in the morning to find my phone turned off and charging because the battery had run down!
Shortly after this started happening I also started to get "storage memory low" messages. Coincidentally, since I freed up a bit of the storage memory (cleared IE and Opera history) I have not had the charging problem...
mini-usb problems with charging
This is the 2nd Fuze that has problems with the mini-usb connection and charging.
Slight forward pressure is needed to get a good connection. This happens with two different cables, two different car chargers, and three different HTC usb adapter dongles.
My phone is usually plugged into my computer or my car charger, unless I'm carrying it. I keep the screen lit when on external power as I use it extensively as a PDA. It's real obvious when I lose the power connection, as the screen blanks shortly thereafter.
Do i need to send my fuze back? since I havent read a solution. I dont think its software but i turned on charging through usb and now its the only way to charge. No chargers work? Grrrr. Batterys and chargers are good. This happened to my last fuze.
not to be a prick or anytihng, but have you checked the battery settings, there is a checkbox so it doesnt charge when plugged in - i've knocked this on a few times myself
the OP already noted that that option was not checked. Please read a little before that.
My car charger sometimes need me to move the wires around abit before it starts charging. It seems to be more like a pin issue.
Mini USB Charging Problems
I had the same problem.
I just solve it by using other mini usb cable.
Now it charges.
HTC Touch Pro Charging via USB Problem Solved
I can't believe it was that easy! You are correct; There is a check-box that will disable charging via USB if the unit is powered on. "Systems/Battery" I have been putting up with this for months, but never took the time to try and solve it. Sheesh!
Okay so my usb port has been a bit annoying the past week - where i had to vigorously wiggle the cable to get it to charge or to sync (and even when it did decide to connect to the computer, it would chop out eventually)
But now it's no longer charging or being recognized by my comp
It's strange because the headphone adapter was working fine, and so was the usb host, but it just wont charge anymore - I effectively now have a dead TG01
Currently, i'll get the orange light, telling me it's charging, but when i try to power on, nothing happens...
So i'm thinking a new USB port which is where I need some help: I'm not sure on what part to get
But maybe This is the one? Comparing the images with the ones found on the net of the TG01 (Yep - I still haven't got mine open yet)
But yeah, just a heads up on whether you think it would work would be epic, or whether you think i should just try a different battery/charger/throw it away (Although i'm almost certain it's the port, as it was working intermitently before - it's now gone altogether)
are u using only usb to charging or an wall charger?
djtonka said:
are u using only usb to charging or an wall charger?
Click to expand...
Click to collapse
Wall charger, but i tried USB, and still no luck
It just wont charge at all, regardless of the orange light when plugged in now that it's off (though i wouldn't get it when the phone did still have charge left and was therefore still switched on...)
BUMP: Any ideas you clever people? Just some guidance would be nice...
I'm still without my beloved TG01, I'm having to use a **** old Samsung G600
I do have some problems of my own with my USB cable. I believe the problems are due to the cable, though. The wall charger works fine. The USB cable that I use, has to stay somehow "forced"... imagine having the cell laying face up on a desk. The USB cable gets out and is forced by a small pen that stays right near the cellphone, to have a 30% slope upwards, so pushing a bit the cable onto the upper part of the USB port. I do know that you are telling us a different issue, however, maybe this way you could check whether it's just a broken connection and not a completely dead port.
No, this sounds like the exact issue i had...
It was like this with the Charger and USB - where i had to force it to be recognised or charged, and it would still cut out after a while - and wiggling it or knocking it wouldn't actually affect it, it would be of it's own accordance...
But it was strange because the headphone adapter worked fine...
Nothing happens at all now though
Are you try: Settings- Connections- USB to PC- unmark Enable advanced network functionality
I can't turn the phone on because it wont charge, so it's not that
Battery may be defective. Try with any 5V charger, connect directly to battery pin in 10 min
Hi
It vaguely remembers me of something I read on the forum about different micro usb (explaining my different cables do not connect just the same, some easy, some bit forced); I think there also was a drawing. (but I don't have time to search for the exact thread; it was not the "solving usb port mistery one))
Maybe your earphone adaptator don't have exactly the same as your charger? And if it is not battery trouble, find a charger with the "very right" micro usb plug?
Thank you both so much for your response:
I understand why you say it could be the battery problem with the charger - but it doesn't explain the intermittent connection with my computer when using the USB cable. Which is convincing myslef more and more that it's a port problem
One solution for now would be to buy one of these cheap external battery chargers from eBay, but it would mean i still wouldn't be able to use sync using the USB cable and i'm a bit conscious on whether the charger is safe and wont fry my battery
Which is why i'm leaning towards having a stab at reparing it myself
It'd solve the issue directly and it'd be a safer and more secure solution too... (the external charger would have to be ordered in from Hong Kong eBay)
I'm having what seem to be exactly the same problems. I have used 2 x usb based chargers on it - and neither work (whereas they had been working for the past 6 months). Got a mains charger last week - was working for a while - but as of right now, no longer works.
I'm not sure what else to do. I will try later to use the other adapter I have for connection to usb keyboard. The strange thing is - this will probably work but charging won't!
So....is it the micro usb port that's broken? (strange if it is but still works for data)
OR
could it be the battery?
So, I'm traveling (for a long period of time) with my TF. One day, it stopped charging.
I took apart the power brick and put it back together, I even tried to freeze it (on advice from some older "not charging" threads), nothing helps.
When I connect the TF to my laptop via USB - it recognizes the TF. When I connect my iPod to the power brick (with its own cable obviously) - it charges just fine. So what broke?!
I hate this, the local stores here don't sell the power brick separately and I don't even know if that's the source of the problem.
This sucks
Sounds like the power pin in the TF port has bent/broken or just has some detritus/dirt/foreign matter in it and is stopping it from charging properly. Have a look, but you might need to check the port with lots of light and a magnifying glass, so not easy while you're on the move.
If you are in the US Office Depot sells the charger and USB cable for $30.
strange thing is that sometime my transformer doesn't charge.
i have to reboot and it start to charge again.
Same happened here. Asus tech wanted me to wipe the device. After trying other options to get it to charge, I did but it didn't wipe... Go figure... But it booted up normally and now it has been charging.
Sent from my HTC Sensation 4G using XDA App
Apparently charging has some history of issues on the TF101.
I just had mine act up on me, went around the house trying different wall sockets and checked that it worked fine via USB to PC. Ended up taking a can of dust-off to all the pins, then shoving the plug hard into the TF101 socket. Now it works.
Should have mentioned I have a dock as well, which doesn't charge either (so problem is probably with cable/brick)
I'm trying to get new ones (nowhere to be found here, but I'm trying to get one sent to me). I tried looking for dust/dirt and different wall sockets, no luck.
Weird thing - I left it plugged in to the wall overnight and it grew from 5% to 15%, so looks like some electricity is trickling.
I had the same problem with mine after I had it for 5 weeks, I just RMA'd it and everything is fine.
Im having the same exact problem. I left it charging over night by mistake the night before yesterday. I only let it charge 3 hours the most because I know the Transformers have known issues.
I tried to charge it this morning and nothing. I plug it into my PC. The PC recognized the Transformer but no charging. Turned it on and off, nothing.
Just put the power brick in the freezer, waiting to dry up to see if it works .
Although the tf charger and cable has a usb connector it is not usb compliant. the charger brick looks for a gnd signal on pin 7 of the usb connector ( normally a usb 3.0 data line) to determine it should supply 15V to the positive charge pin vs standard 5V. The slow charge you are seeing is from the 5V supply . check to see if pin7 is seeing the gnd signal. Are you using a usb 2.0 extension cable as it doesn't have have pin 7 conductor. be careful connecting your ipod as it could accidentaly see 15V vs the 5V it is designed for.
I got a OTG cable not too long ago from ebay. Works great until today when it broke, the wire inside disconnected from all the twisting but I managed to fix it.
Upon repairing the cable, I hooked up two extra leads to ground and 5v. So basically I can use the usb device and charge at the same time. But that didn't work. I made sure that there is power for the usb and everything. I discovered when the phone is off it would charge though the otg cable. Doesn't work when it's on. Is there a way around this problem or a different solution to charge and use usb at the same time?
mabe if you use a diode on + wire for current to flow one way
So not that long ago I picked up a Belkin car charger while waiting for my Google model to come in. I actually never got around to using it and just took it out the box today.
The cable I bought was a "Belkin Car Charger 12W USB-A input + 15W USB-C" from Target.
Anyways to the point. Today I figured I could use the usb-a to usb-c for tethering to my desktop. I hooked it up, ran fine for a little while, then my PC crashed (straight off) with no warning. Powered it back up and got the same thing a few times. I went around changing drives, swapping Psu's, and even swapped Mobo + cpu until I found a combination of hardware that should work.
And it did work, until I plugged my Belkin c to a cable back up for tethering. Again, after 6 or 7 minutes, the PC went straight off. At this point I came to the conclusion that something must be shorted inside the cable. SOMEHOW I managed to find the receipt and swap it for a new one, same model. Guess what? SAME PROBLEM. I still didn't believe it was the cable, so I swapped cables and everything was fine, and even asked a friend to test the cable. When the friend tested it with his type c drive, he immediately got a blue screen (iqrl not less or equal) as soon as the drivers loaded.
Tldr; Two Belkin cables had similar problems and are crashing pc's
the product you're referencing doesn't come with a USB-C cable, at least not one that can be used as a data cable
http://www.target.com/p/belkin-car-charger-12w-usb-a-input-15w-usb-c/-/A-52165971