Bear with me as I'm no expert and I need to explain what happened.
I have an op6 running Android 9.0.2 rooted with magisk only. Tried all the tricks, installed magisk voenabler, did the numeric codes to condition the phone (*#800# and *#*#4636#*#*) but never got volte to work with att in us. Last week going on a cruise I was having issues with my phone not opening the login page for the ship's wifi (this is another bug on Android 9 because before update I didn't have this issue) so I decided to install the magisk Google dns repo to see if it will fix the issue and it did (the login page). And my volte it's working ever since too. It's being half a day since I'm back and I have rebooted the phone and run speed tests and is working fine. Can anybody with att confirm this to know if this could be a fix or a fluke?
Tried the module, unfortunately it disabled the 2nd sim which is my AT&T one
I'll be able to test VoLTE on At&T via red pocket and see if the MVNO has it later in the month, but I can confirm that when I was using the OP6 on verizon VoLTE was fully working. I was also on 9.0.2 PIE and I didn't need to do anything special to get it to work.
My understanding is your account needs to have VOLTE on it, or else it does not work.
https://www.reddit.com/r/oneplus/comments/9khnbj/enable_volte_on_att_with_op6/
https://forum.xda-developers.com/oneplus-6/help/op6-att-volte-hd-calling-t3794878
I've had VoLTE on AT&T enabled since the beginning. It's an option in xXx's ROM and works great.
Just because the rom has options for volte doesn't mean it will work for everyone. You carrier itself needs to support volte as well. And lots of carrier make you pay extra for it.
se7ensde said:
Just because the rom has options for volte doesn't mean it will work for everyone. You carrier itself needs to support volte as well. And lots of carrier make you pay extra for it.
Click to expand...
Click to collapse
Well, this thread is talking about AT&T, which supports it, and I have been using VoLTE and not paying extra for it. So what's your point again?
Superguy said:
Well, this thread is talking about AT&T, which supports it, and I have been using VoLTE and not paying extra for it. So what's your point again?
Click to expand...
Click to collapse
Actually it's about him wondering if it works you should read the op first and like I said just cause it's supported doesn't mean you automatically get it your not paying extra will that's good for you but there are others that do I actually answered his questions with useful information. What exactly are you doing here other than trying to pick arguments with people.
I'm also on att, not sure what you did wrong there, but i used the voenabler module and it works, have you tried switching your sims and see?
Is it contract or prepaid? I heard people say that prepaid sim won't get volte.
Not working
k0rvan said:
Bear with me as I'm no expert and I need to explain what happened.
I have an op6 running Android 9.0.2 rooted with magisk only. Tried all the tricks, installed magisk voenabler, did the numeric codes to condition the phone (*#800# and *#*#4636#*#*) but never got volte to work with att in us. Last week going on a cruise I was having issues with my phone not opening the login page for the ship's wifi (this is another bug on Android 9 because before update I didn't have this issue) so I decided to install the magisk Google dns repo to see if it will fix the issue and it did (the login page). And my volte it's working ever since too. It's being half a day since I'm back and I have rebooted the phone and run speed tests and is working fine. Can anybody with att confirm this to know if this could be a fix or a fluke?
Click to expand...
Click to collapse
Did everything you said, couldn't get it to work with my OnePlus 3T on Nougat OOS or my OnePlus 6T running Pie OOS. Maybe on a Pixel/AOSP ROM? I called ATT and they said something about my IMEI wasn't letting them enable VoLTE...
TylerHarrison21 said:
Did everything you said, couldn't get it to work with my OnePlus 3T on Nougat OOS or my OnePlus 6T running Pie OOS. Maybe on a Pixel/AOSP ROM? I called ATT and they said something about my IMEI wasn't letting them enable VoLTE...
Click to expand...
Click to collapse
Thanks for your input Tyler, in other words we can confirm that it's att issues because the only thing different that I did from you was using my phone during our stop in Puerto Rico (for those who doesn't know PR is considered us soil so we we can use our phones with no extra charge, it's like calling to another state). I thought I would loose it as soon as I would arrive State side but I still have the service. So something got updated in att when I turned on my phone and used the network from PR that enabled it.
k0rvan said:
Thanks for your input Tyler, in other words we can confirm that it's att issues because the only thing different that I did from you was using my phone during our stop in Puerto Rico (for those who doesn't know PR is considered us soil so we we can use our phones with no extra charge, it's like calling to another state). I thought I would loose it as soon as I would arrive State side but I still have the service. So something got updated in att when I turned on my phone and used the network from PR that enabled it.
Click to expand...
Click to collapse
I have since upgraded to the 6T and am having the same issue
Related
Does anyone who has this phone, use it on AT&T?
If so, does the VoLTE work? Meaning, when you make a call, does it do HD Calling? When on the call, does your cellular drop from LTE to HSPA?
I had to return my OP5T because it didn't support VoLTE, HD Calling, Wifi Calling, etc... Tried different SIM cards and IEMI's and nothing worked.
I mean, the phone worked, I could make calls and stuff, but it was like stepping back to 2012 where you couldn't do Voice and Data at the same time. The call quality was standard instead of high quality, and you couldn't keep your LTE signal while on a call, so if you were tethering at the time, it was like being on dial up.
Has this been addressed with the OP6, or is this still a limitation?
I have an Essential that I did not purchase through ATT, got it from Amazon Prime on sale for $399, and it supports VoLTE and HD Calling perfectly.
SquireSCA said:
Does anyone who has this phone, use it on AT&T?
If so, does the VoLTE work? Meaning, when you make a call, does it do HD Calling? When on the call, does your cellular drop from LTE to HSPA?
I had to return my OP5T because it didn't support VoLTE, HD Calling, Wifi Calling, etc... Tried different SIM cards and IEMI's and nothing worked.
I mean, the phone worked, I could make calls and stuff, but it was like stepping back to 2012 where you couldn't do Voice and Data at the same time. The call quality was standard instead of high quality, and you couldn't keep your LTE signal while on a call, so if you were tethering at the time, it was like being on dial up.
Has this been addressed with the OP6, or is this still a limitation?
I have an Essential that I did not purchase through ATT, got it from Amazon Prime on sale for $399, and it supports VoLTE and HD Calling perfectly.
Click to expand...
Click to collapse
I'm on AT&T and I'm getting my phone tomorrow, I will let you know.
ccic2491 said:
I'm on AT&T and I'm getting my phone tomorrow, I will let you know.
Click to expand...
Click to collapse
That would be awesome. With the 5T, I assumed that because the SIM card came right out of a phone that was provisioned for those things that it would just work, but it didn't. I tried calling customer service and had them try an IMEI from another phone that I owned, my backup phone that I know those services worked with, and it was no good.
Really hoping that the OP6 works with AT&T. Those two missing features are kinda important. If I can't tether my laptop from time to time and use it for work while on the phone... I can just do one or the other... be on the phone, or tether. then its a deal killer for me, which sucks because the OP phones really are amazing...
Oh well, maybe there is a PH-2 soon and that will give me some of the new specs and tech and still do all the things it needs to..
Def keep me posted. If the OP6 works for you I am ordering one the second I get confirmation. haha
SquireSCA said:
That would be awesome. With the 5T, I assumed that because the SIM card came right out of a phone that was provisioned for those things that it would just work, but it didn't. I tried calling customer service and had them try an IMEI from another phone that I owned, my backup phone that I know those services worked with, and it was no good.
Really hoping that the OP6 works with AT&T. Those two missing features are kinda important. If I can't tether my laptop from time to time and use it for work while on the phone... I can just do one or the other... be on the phone, or tether. then its a deal killer for me, which sucks because the OP phones really are amazing...
Oh well, maybe there is a PH-2 soon and that will give me some of the new specs and tech and still do all the things it needs to..
Def keep me posted. If the OP6 works for you I am ordering one the second I get confirmation. haha
Click to expand...
Click to collapse
I'll be honest with you, I'm not very optimistic. I have an unlocked S8 currently and I can't get VoLTE or HD calling. I also have an unlocked Moto X Pure and that has the same problem. I think it's AT&T that requires you have one of their phones to get those services. I'm hoping I'm wrong but my phone is due in tomorrow, I'll let you know.
To use VOLTE with ATT you normally have to be on their rom as VOLTE.
To experience HD Voice, both calling parties must:
Be within an AT&T HD Voice coverage area.
Both caller and receiver need to use an AT&T HD Voice-capable smartphone.
Have AT&T wireless service provisioned for AT&T HD Voice.
Insert the AT&T HD Voice SIM card that came with your device.
https://www.att.com/esupport/article.html#!/wireless/KM1046244
ccic2491 said:
I'll be honest with you, I'm not very optimistic. I have an unlocked S8 currently and I can't get VoLTE or HD calling. I also have an unlocked Moto X Pure and that has the same problem. I think it's AT&T that requires you have one of their phones to get those services. I'm hoping I'm wrong but my phone is due in tomorrow, I'll let you know.
Click to expand...
Click to collapse
Makes sense but I have hd calling and VoLTE with my Essential which is not an att phone.
I'm gonna say it won't work on ATT, the only bring your own device that works with it on ATT is iPhones, but VoLTE and VoWiFi work on T-Mobile with the OP6
Chris123NT said:
I'm gonna say it won't work on ATT, the only bring your own device that works with it on ATT is iPhones, but VoLTE and VoWiFi work on T-Mobile with the OP6
Click to expand...
Click to collapse
With Android 8.1, the Pixel 2 joined a short list of non-ATT-branded phones that work with ATT's VoLTE. I caved and bought the Note 8 in November coming from the Nexus 6P. Only for this to happen. I've been trying to see if the VoLTE is a software improvement in 8.1 or if this is strictly limited to the Pixel. I've not seen anything definitive yet.
https://www.androidcentral.com/pixel-2s-used-att-gain-hd-voice-oreo-81-update
SquireSCA said:
Makes sense but I have hd calling and VoLTE with my Essential which is not an att phone.
Click to expand...
Click to collapse
Well, I had my Moto X Pure on Verizon and it had VoLTE but when I switched to AT&T that option disappeared. I called them and asked them why that was and after 7 different people from 7 different countries, I was finally told it has to be AT&T phone. I'm sure there is some work around somewhere but we'll have to figure that out. I kind of remember something in the MXP forums about a work around, I'll see if I can find it this weekend.
I got my OP6. Out of the box Volte does not work. I rooted with Magisk and with a Volte enabler module I have HD voice/Volte working.
The module also adds settings for wifi calling, but that needs more than build prop edits to work.
apascual89 said:
I got my OP6. Out of the box Volte does not work. I rooted with Magisk and with a Volte enabler I have HD voice/Volte working.
The module also adds settings for wifi calling, but that needs more than build prop edits to work.
Click to expand...
Click to collapse
So a couple questions...
1) It says HD Calling, but more importantly, when you make a call, your cellular service stays on LTE, and doesn't drop to 3G or HSPA+?
2) How hard was it to root? Have not rooted in years, haven't felt the need, but maybe now that will change.
3) If you root, does that impact your ability to take OTA's and other OnePlus updates? I assume you rooted the stock ROM?
SquireSCA said:
So a couple questions...
1) It says HD Calling, but more importantly, when you make a call, your cellular service stays on LTE, and doesn't drop to 3G or HSPA+?
2) How hard was it to root? Have not rooted in years, haven't felt the need, but maybe now that will change.
3) If you root, does that impact your ability to take OTA's and other OnePlus updates? I assume you rooted the stock ROM?
Click to expand...
Click to collapse
1.It stays on LTE while on calls
2. I followed the steps listed in this thread and all good. https://forum.xda-developers.com/oneplus-6/how-to/oneplus-6-magisk-root-oos-5-1-5-t3794440
3. If you're rooted it will detect it and automatically download althea full update instead of an incremental update. Oneplus is very root friendly
apascual89 said:
1.It stays on LTE while on calls
2. I followed the steps listed in this thread and all good. https://forum.xda-developers.com/oneplus-6/how-to/oneplus-6-magisk-root-oos-5-1-5-t3794440
3. If you're rooted it will detect it and automatically download althea full update instead of an incremental update. Oneplus is very root friendly
Click to expand...
Click to collapse
Ah, so you just have to re-root each time? And you need root to enable VoLTE? It can't be done without root, at the diagnostic level, where you type in the code to the dialer to get into the hidden settings like some other phones do?
SquireSCA said:
Ah, so you just have to re-root each time? And you need root to enable VoLTE? It can't be done without root, at the diagnostic level, where you type in the code to the dialer to get into the hidden settings like some other phones do?
Click to expand...
Click to collapse
I tried the Dialer codes, but it wouldn't stick. There might be a way without root, I really didn't spend too much time trying it.
apascual89 said:
I tried the Dialer codes, but it wouldn't stick. There might be a way without root, I really didn't spend too much time trying it.
Click to expand...
Click to collapse
But easy to root, and root is required to run the VoLTE app? And that app is pretty simple?
Haven't done this stuff in a couple years, I am rusty. haha
SquireSCA said:
But easy to root, and root is required to run the VoLTE app? And that app is pretty simple?
Haven't done this stuff in a couple years, I am rusty. haha
Click to expand...
Click to collapse
Yeah easy. The thread I linked has the steps. Basically need an unlocked bootloader and working Fastboot setup. I would recommend reading that thread, or you can wait until twrp is released and that would be a little more straightforward process. Plus you would be able to make a backup in case anything goes wrong.
Either way feel free to reach out if you have issues
Sorry but if volte works with a people module why wouldn't it work straight out of the box?
Its like enabling something the phone is capable of?
The module is just a build.prop tweak...
apascual89 said:
I tried the Dialer codes, but it wouldn't stick. There might be a way without root, I really didn't spend too much time trying it.
Click to expand...
Click to collapse
Which dial codes have you tried?
Were you able to enabled it temporarily with those codes (say until the phone reboots)?
apascual89 said:
I got my OP6. Out of the box Volte does not work. I rooted with Magisk and with a Volte enabler module I have HD voice/Volte working.
The module also adds settings for wifi calling, but that needs more than build prop edits to work.
Click to expand...
Click to collapse
Which module did you use?
I am so torn... OP6with 6gb and 128gb will set me back almost $600... for $719 I can get a Galaxy s9 and Best Buy is throwing in a 128gb microsd card and Samsung wireless charger. Plus it will support VoLTE Out of the box and has a much better camera...
I can't seem to find the wifi calling feature in my settings, has anyone had any luck with this yet? I activated my Verizon variant yesterday on Verizon, according to the tech helping me with activation it should work on the phone and showed enabled on the account after activation but I cannot find the setting for VoLTE or WIFI calling.
Unfortunately, I don't think it's going to work. You should check the older U11 forums to see if anyone was able to get those features working on Verizon. I've chatted with HTC, and they flat out told me those features would not work on AT&T no matter what. Some carriers just don't allow every feature to be available on unlocked phones.
holz75 said:
Unfortunately, I don't think it's going to work. You should check the older U11 forums to see if anyone was able to get those features working on Verizon. I've chatted with HTC, and they flat out told me those features would not work on AT&T no matter what. Some carriers just don't allow every feature to be available on unlocked phones.
Click to expand...
Click to collapse
Im on T-Mobile so I know not a direct comparison, but I couldn't find my VOLTE or WIFI calling features right away. They are under settings / call / very bottom. To holz75's point, it may not be workable with Verizon.
evilevn said:
I can't seem to find the wifi calling feature in my settings, has anyone had any luck with this yet? I activated my Verizon variant yesterday on Verizon, according to the tech helping me with activation it should work on the phone and showed enabled on the account after activation but I cannot find the setting for VoLTE or WIFI calling.
Click to expand...
Click to collapse
hi mate I been able to make wifi and volte working on my htc u12+ maybe this help you
check my thread https://forum.xda-developers.com/u12-plus/how-to/wi-fi-calling-volte-t3867267
So having recently upgraded from an unlocked T-Mobile device running on ATT, I was expecting that I would have better connectivity since the T-Mobile device I had didn't have support for a lot of bands. However I haven't had data work at all since setting up this phone.
Full disclosure, I'm on blackwireless. But it's an ATT mvno so I should still get their network.
But I'm getting zilch.
Talk and text are just fine, just no data.
I'm also not fully used to the interface on this phone cause my old one had actual "bars" in the icon and would also say LTE or 4g. Maybe both, is it sad that I've already forgotten just three days into owning a op7?
Firstly, anyone else an blackwireless, or ATT having issues with data?
Haven't yet called blackwireless because their support is 100% outsourced.
Had same with T-Mobile, it wanted me to sign in...and that page said this plan has no internet. So I called support, they ran a diagnosis but before it could finish ! Near the lte disappeared and it worked
RobbieRobski said:
So having recently upgraded from an unlocked T-Mobile device running on ATT, I was expecting that I would have better connectivity since the T-Mobile device I had didn't have support for a lot of bands. However I haven't had data work at all since setting up this phone.
Full disclosure, I'm on blackwireless. But it's an ATT mvno so I should still get their network.
But I'm getting zilch.
Talk and text are just fine, just no data.
I'm also not fully used to the interface on this phone cause my old one had actual "bars" in the icon and would also say LTE or 4g. Maybe both, is it sad that I've already forgotten just three days into owning a op7?
Firstly, anyone else an blackwireless, or ATT having issues with data?
Haven't yet called blackwireless because their support is 100% outsourced.
Click to expand...
Click to collapse
Have you looked at your APN settings?
Sometimes it just doesn't select anything or it's empty!
You're right. That was the exact problem. I ended up calling the support line and it was a much better experience than I remember. And there were several apn to choose from. I just had to choose a different one according to their documentation.
Global version works just great with AT&T, no need to get tmo phone that just makes it more of a pain int the ass to go through the unlock process
Bradl79 said:
Global version works just great with AT&T, no need to get tmo phone that just makes it more of a pain int the ass to go through the unlock process
Click to expand...
Click to collapse
I know. What I meant was my old phone was T-Mobile. My op7 I bought direct from OnePlus.com
So I bought a OP7P recently, as my 6T died from a bad fall. It shows GM1925, as it was a Sprint carrier phone and concerted to T-Mobile. However, I have some issues with not being able to turn off wifi calling and getting messages (could be a google issue). Looking at the firmware, it shows 10.0.5.GM25CC, or tmobile firmware.
Is it possible to unlock and make this a fully stock phone as if from OP direct? I believe that would be international, but dont want to say the wrong thing here. It's been a while since I've rooted or messed with bootloader's and such.
As long as it works on US Tmobile I'd be good to go. Thanks for any help!
GiSS88 said:
So I bought a OP7P recently, as my 6T died from a bad fall. It shows GM1925, as it was a Sprint carrier phone and concerted to T-Mobile. However, I have some issues with not being able to turn off wifi calling and getting messages (could be a google issue). Looking at the firmware, it shows 10.0.5.GM25CC, or tmobile firmware.
Is it possible to unlock and make this a fully stock phone as if from OP direct? I believe that would be international, but dont want to say the wrong thing here. It's been a while since I've rooted or messed with bootloader's and such.
As long as it works on US Tmobile I'd be good to go. Thanks for any help!
Click to expand...
Click to collapse
Sprint MSMDownloadTool (UnBrick)
After lots of fighting with OnePlus about this, I finally managed to get my hands on the MSMDownloadTool and drivers for the Sprint variant of the OnePlus 7 Pro 5G. USE THIS AT YOUR OWN RISK! To be honest, I was EXTREMELY tired while writing...
forum.xda-developers.com
Back to sprint
pit2s said:
Sprint MSMDownloadTool (UnBrick)
After lots of fighting with OnePlus about this, I finally managed to get my hands on the MSMDownloadTool and drivers for the Sprint variant of the OnePlus 7 Pro 5G. USE THIS AT YOUR OWN RISK! To be honest, I was EXTREMELY tired while writing...
forum.xda-developers.com
Back to sprint
Click to expand...
Click to collapse
Back to Sprint, then to international? Still not clear on what I'm looking at there.
Bump for any ongoing help. Still having issues with MMS when on WiFi and "unable to establish data connection" on WiFi as well (not always, which is the strange part). I also can't adjust my APN or turn on/off Vowifi/LTE.
If you're using either Straight Talk, or Tracfone with their Verizon SIM, I would avoid the Unlocked Pixel 7 & 7 Pro for right now. I'm not sure if it's the phones themselves, or an issue with the carrier, or a combination of both, but it seems they're not compatible. I got my 7 Pro on Wednesday and tried using my ST Verizon SIM and it wouldn't work. I'm coming from a Oneplus 9 Pro and the SIM works just fine.
I say it could be an issue with either the phone, or with ST/TF because when I contacted Google Support to initiate an exchange, the only phone they would let me order with my RMA was the Google Fi version. I contacted support again about not being able to order the Unlocked version. I sent them a screenshot of my order email and a picture of the phones box with the SKU, all of which pointed to the phone being the Unlocked version. They agreed and I'm now waiting for them to resolve the issue of me not being able to buy the Unlocked version through my RMA request. So maybe there could be an issue on Googles end with the Unlocked version of the pixel 7/7 Pro.
I also say it could be an issue with ST/TF, becasue Verizon has recently bought Tracfone and all of their subsidiaries, Straight Talk being one of them. Because of this, I'm not sure if they've basically merged the services to the point where you would need the Verizon version of the phone in order for it to work. This is just speculation on my part though. I did contact Straight Talk support first, where they checked my IMEI/ICCID numbers, which matched what they were seeing on their end. They also ran me through the usual troubleshooting list, with nothing fixing the issue.
Here's a link to a couple threads with people having the same issue. The first one is one I posted the other day:
https://reddit.com/r/GooglePixel/comments/y2erhe/is_anyone_else_using_a_straight_talk_verizon_sim/
https://reddit.com/r/StraightTalk/comments/y3cq9s/upgrading_to_pixel_7_byop/
If anyone is actually using a Straight Talk/Tracfone Verizon SIM in their P7/P7 Pro, please, leave a comment and let me know how you got it to work..
wellkevi01 said:
If you're using either Straight Talk, or Tracfone with their Verizon SIM, I would avoid the Unlocked Pixel 7 & 7 Pro for right now. I'm not sure if it's the phones themselves, or an issue with the carrier, or a combination of both, but it seems they're not compatible. I got my 7 Pro on Wednesday and tried using my ST Verizon SIM and it wouldn't work. I'm coming from a Oneplus 9 Pro and the SIM works just fine.
I say it could be an issue with either the phone, or with ST/TF because when I contacted Google Support to initiate an exchange, the only phone they would let me order with my RMA was the Google Fi version. I contacted support again about not being able to order the Unlocked version. I sent them a screenshot of my order email and a picture of the phones box with the SKU, all of which pointed to the phone being the Unlocked version. They agreed and I'm now waiting for them to resolve the issue of me not being able to buy the Unlocked version through my RMA request. So maybe there could be an issue on Googles end with the Unlocked version of the pixel 7/7 Pro.
I also say it could be an issue with ST/TF, becasue Verizon has recently bought Tracfone and all of their subsidiaries, Straight Talk being one of them. Because of this, I'm not sure if they've basically merged the services to the point where you would need the Verizon version of the phone in order for it to work. This is just speculation on my part though. I did contact Straight Talk support first, where they checked my IMEI/ICCID numbers, which matched what they were seeing on their end. They also ran me through the usual troubleshooting list, with nothing fixing the issue.
Here's a link to a couple threads with people having the same issue. The first one is one I posted the other day:
https://reddit.com/r/GooglePixel/comments/y2erhe/is_anyone_else_using_a_straight_talk_verizon_sim/
https://reddit.com/r/StraightTalk/comments/y3cq9s/upgrading_to_pixel_7_byop/
If anyone is actually using a Straight Talk/Tracfone Verizon SIM in their P7/P7 Pro, please, leave a comment and let me know how you got it to work..
Click to expand...
Click to collapse
I am having the same issue with the phone reading the SIM Data just fine but will not connect to any cell towers, I did a bunch of research and there are several people with this same issue and some report doing a software update on the phone resolved their problem. I have not been as lucky as these people as I still have the issue with my phone.
As for the "Verizon" version of the phone there is no such thing for the P7P as the unlocked version and verizon version are the same model number for the phone which includes the 5G mmWave.
The update takes over an hour so be prepared for that
Anubis366 said:
I am having the same issue with the phone reading the SIM Data just fine but will not connect to any cell towers, I did a bunch of research and there are several people with this same issue and some report doing a software update on the phone resolved their problem. I have not been as lucky as these people as I still have the issue with my phone.
As for the "Verizon" version of the phone there is no such thing for the P7P as the unlocked version and verizon version are the same model number for the phone which includes the 5G mmWave.
The update takes over an hour so be prepared for that
Click to expand...
Click to collapse
Oh yea, I already tried the update(didn't fix the issue) the other day, and yes, it took over an hour to install.
There are lots of compatibility issues. I tried signing up for eSIM on a bunch of MVNOs and prepaid plans last night and to my amazement the only one that worked was AT&T Prepaid -- and it's not supposed to work with Pixels on the activation portal.
wellkevi01 said:
If you're using either Straight Talk, or Tracfone with their Verizon SIM, I would avoid the Unlocked Pixel 7 & 7 Pro for right now. I'm not sure if it's the phones themselves, or an issue with the carrier, or a combination of both, but it seems they're not compatible. I got my 7 Pro on Wednesday and tried using my ST Verizon SIM and it wouldn't work. I'm coming from a Oneplus 9 Pro and the SIM works just fine.
I say it could be an issue with either the phone, or with ST/TF because when I contacted Google Support to initiate an exchange, the only phone they would let me order with my RMA was the Google Fi version. I contacted support again about not being able to order the Unlocked version. I sent them a screenshot of my order email and a picture of the phones box with the SKU, all of which pointed to the phone being the Unlocked version. They agreed and I'm now waiting for them to resolve the issue of me not being able to buy the Unlocked version through my RMA request. So maybe there could be an issue on Googles end with the Unlocked version of the pixel 7/7 Pro.
I also say it could be an issue with ST/TF, becasue Verizon has recently bought Tracfone and all of their subsidiaries, Straight Talk being one of them. Because of this, I'm not sure if they've basically merged the services to the point where you would need the Verizon version of the phone in order for it to work. This is just speculation on my part though. I did contact Straight Talk support first, where they checked my IMEI/ICCID numbers, which matched what they were seeing on their end. They also ran me through the usual troubleshooting list, with nothing fixing the issue.
Here's a link to a couple threads with people having the same issue. The first one is one I posted the other day:
https://reddit.com/r/GooglePixel/comments/y2erhe/is_anyone_else_using_a_straight_talk_verizon_sim/
https://reddit.com/r/StraightTalk/comments/y3cq9s/upgrading_to_pixel_7_byop/
If anyone is actually using a Straight Talk/Tracfone Verizon SIM in their P7/P7 Pro, please, leave a comment and let me know how you got it to work..
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Pixel 7 with the Straight Talk Verizon SIM here. Works fine on my Pixel 6.
I also tried the latest Pixel 7 software update, and it did not resolve the issue.
For what it's worth, I just contacted Google support. The representative told me they did not have any reports of this issue yet. I directed them to this post as well as another under the GooglePixel subreddit and one under the StraightTalk subreddit. I submitted all of my information to them and sent screenshots of the SIM not connecting. They are escalating the issue.
jidoohanbaiki said:
Pixel 7 with the Straight Talk Verizon SIM here. Works fine on my Pixel 6.
I also tried the latest Pixel 7 software update, and it did not resolve the issue.
For what it's worth, I just contacted Google support. The representative told me they did not have any reports of this issue yet. I directed them to this post as well as another under the GooglePixel subreddit and one under the StraightTalk subreddit. I submitted all of my information to them and sent screenshots of the SIM not connecting. They are escalating the issue.
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Just took my phone back to Best Buy. They had some more in stock so I tried another one straight out of the box without doing the update and that one is not reading my SIM and connecting to the towers either..
Google Fi sim has issues for me. Flashed latest Oct factory and BL unlock and root. Let sit overnight and installed sim. Looks like at moment of sim registration to cellular enabling it causes a reboot. Tried a few times and sometimes airplane mode would be on, and no sim (blank) or times just bootloop cycling. Removing sim, bootloop cycling stopped. Then airplane mode, but wifi can be on. So reflash latest again, no root. Same thing happening.
Support still clueless and escalation has begun.
Sim back in my 6a and all is fine.
I do know some data is pushed into system upon a Fi sim insertion been that way since my pixel 3. My local coverage is us cellular which requires a locked BL, but fortunately on Fi it works without a locked BL.
So thought to add, likely we need a immediate G side update...
https://www.reddit.com/r/TotalWireless/comments/xzfacx/pixel_7_pro/
https://www.reddit.com/r/TotalWireless/comments/y405wm/pixel_7_pro_issues/
Same issues with Total by Verizon (Total Wireless, another former tracfone) on my Pixel 7 as well as many others. Multiple sims and another carrier sim verified working in my phone.
Cross-posting this from reddit-
Brief update for everyone in the thread or lurking- Talked to Google support just now.
The tech I spoke explained that this is now a known widespread issue that has been escalated and is "top priority" (his words) for the engineers.
He documented my IMEI and added it to the ongoing ticket. I should be getting a follow-up email sometime in the future when a workaround is found.
I'd recommend calling to do the same ASAP to make sure that they are aware how widespread the issue is.
kkjb said:
Google Fi sim has issues for me. Flashed latest Oct factory and BL unlock and root. Let sit overnight and installed sim. Looks like at moment of sim registration to cellular enabling it causes a reboot. Tried a few times and sometimes airplane mode would be on, and no sim (blank) or times just bootloop cycling. Removing sim, bootloop cycling stopped. Then airplane mode, but wifi can be on. So reflash latest again, no root. Same thing happening.
Support still clueless and escalation has begun.
Sim back in my 6a and all is fine.
I do know some data is pushed into system upon a Fi sim insertion been that way since my pixel 3. My local coverage is us cellular which requires a locked BL, but fortunately on Fi it works without a locked BL.
So thought to add, likely we need a immediate G side update...
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I am using it on Fi coming from my Pixel 4 XL. Instead of moving the sim card from my old phone I decided to use eSIM with this one and leave the card in the old one and it's working perfectly.
Excellent news ....for some.
I have many many devices on at any one moment and using the SIM vs eSIM allows me to keep the other non-phone devices on. Yes I could disable eSIM and still leave on. Unfortunately since I also reboot, flash different modules, roms, and in general leave only one as the sim activated device... Honestly if this is now a new thing, disclosure would be nice. No other pixel I've owned requires eSIM only. I will have to rethink my G. Fi future. Fortunately I'm now free of Fi device payments for purchase.
Edit update-- Seems on a Google Fi SIM that was used on my pixels 3, 4a, 4a5g, 6, 6a (2) working just fine...was the problem with 7 pro.
No good answer from Fi CS but they said to use a never used Fi sim. Which I had on hand.
Normal first SIM start and log in, works fine on 7 pro. Removed and now back on my 6a and working correctly. I guess... something is provisioned on carrier/sim/ install?
My answer is likely only helpful for Fi user base.
Total by Verizon (formerly total wireless). Having same issue. Pixel 7 won't connect to network, I've worked with their tech support for the past 18 hours with no luck. At this point I've reverted back to using my old phone and if this doesn't get resolved in the next week or so, I will be returning my pixel 7 as it's no use to me in its current form.
Semi-interesting thing.
I found an old straight talk AT&T SIM so I tried to activate that.
The Straight talk site accepted the SIM card number, but my IMEI was rejected. Either they are flat out saying it is incompatible now or ST has temporarily stopped Pixel 7 devices from attempting to activate until it's fixed. At least they seem to be aware?
Here's the message-
Our system shows that your phone will not work with Straight Talk’s service. Do you have another handset you would like to try? Or you can always check out our phone store to see what's available for purchase.
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Go to prepaidcompare.net and find a new MVNO. All the TracFone brands have gone to hell since Verizon took them over.
I know some will not care to hear this, but it's probably worth posting (for the sake of those readers who might be wondering) that prepaid Verizon is indeed working without issue.
This isn't a vote or an ad for VZW.
I usually go with whatever is least expensive that meets my needs (Red Pocket, Straight Talk, Mint, Google Fi, Visible have all gotten my business at some point) but VZW is the only carrier with decent coverage at my current workplace.
I'm in the same boat of needing Verizon. I plan to check out US Mobile. Good pricing and esim capable (working with P7P, not with P7 right now) alont with a 10 day trial.
reaper000 said:
I know some will not care to hear this, but it's probably worth posting (for the sake of those readers who might be wondering) that prepaid Verizon is indeed working without issue.
This isn't a vote or an ad for VZW.
I usually go with whatever is least expensive that meets my needs (Red Pocket, Straight Talk, Mint, Google Fi, Visible have all gotten my business at some point) but VZW is the only carrier with decent coverage at my current workplace.
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Are you locked or unlocked? Would be nice to know, unlockable device is my requirements. Having another good signal provider for my home would be nice, currently Verizon is one.
I couldn't in the past get Verizon because of the locked part...
reaper000 said:
I know some will not care to hear this, but it's probably worth posting (for the sake of those readers who might be wondering) that prepaid Verizon is indeed working without issue.
This isn't a vote or an ad for VZW.
I usually go with whatever is least expensive that meets my needs (Red Pocket, Straight Talk, Mint, Google Fi, Visible have all gotten my business at some point) but VZW is the only carrier with decent coverage at my current workplace.
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FWIW, US Mobile Warp 5G SIM uses Verizon (and even gets the same priority Verizon postpaid customers get if you use a 5G device unlike Verizon prepaid which is deprioritized to last network priority) and I was even able to activate my eSIM on their service with no problem.
Unfortunately, Verizon sucks here, so the trial is going to go to waste, but I tried a bunch of MVNO and carrier prepaid options and only AT&T Prepaid and US Mobile worked.
kkjb said:
Are you locked or unlocked? Would be nice to know, unlockable device is my requirements. Having another good signal provider for my home would be nice, currently Verizon is one.
I couldn't in the past get Verizon because of the locked part...
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The Pixel 7 Pro supports all of Verizon's bands including mmWave no matter if you get it locked from them or unlocked elsewhere. Verizon added the Pixel 7 Pro to their database from day one because of that mmWave support.
I might have used the wrong word, I meant can the bootloader be unlocked and multiple devices. My problem with Verizon was imei dependent. Could not use a Verizon sim on multiple devices.