Honor India is providing bootloader unlock code from their authorized service centers.
But they need the following documents to verify you are the original owner of the device.
Invoice with IMEI number mentioned on it and Photo Id Proof.
https://imgur.com/k2wQlH0
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https://twitter.com/HiHonorIndia/status/1065480261461295104
https://twitter.com/HiHonorIndia/status/1065480377479897088
Can anyone confirm actually receiving a code from them in this way?
I guess it should work. Huawei is aware of the community backlash. And it turned out to be bigger than their expectations. So let's hope they allow bootloader unlocking again. I will maybe confirm if it's in Pakistan. But as my device is already unlocked so, dunno. Guess I will pay them a visit. Would be cool tho.
This is their answer after i chatted with they from HiCare India
WFree said:
This is their answer after i chatted with they from HiCare India
Click to expand...
Click to collapse
Share them tweet and ask again, so that we can get clarification.
miststudent2011 said:
Share them tweet and ask again, so that we can get clarification.
Click to expand...
Click to collapse
I don't have Twitter to share with them, but if someone want is free to do.
WFree said:
I don't have Twitter to share with them, but if someone want is free to do.
Click to expand...
Click to collapse
I mean share the attached Tweet links or screenshot through HiCare app with them.
anyone willing to contact a service center or the assistance in europe or any other place that india?
Any news for Europe?
MishaalRahman said:
Can anyone confirm actually receiving a code from them in this way?
Click to expand...
Click to collapse
Can you get the unlock code for me?
---------- Post added at 05:36 PM ---------- Previous post was at 05:33 PM ----------
MishaalRahman said:
Can anyone confirm actually receiving a code from them in this way?
Click to expand...
Click to collapse
Hello, customer service, because the work needs to install ROOT permission software, need BL unlock code to get ROOT permissions. The information about mobile phone is submitted by mail, and the unlocking code is obtained. Thank
I contacted Honor India Support via email and they requested me to visit their Service Center. They provided me with a Bootloader key request consent letter as well (in case the names on the invoice and photo id don't match).
kldpdas said:
I contacted Honor India Support via email and they requested me to visit their Service Center. They provided me with a Bootloader key request consent letter as well (in case the names on the invoice and photo id don't match).
Click to expand...
Click to collapse
Can you update us regarding this after reaching service center ?
miststudent2011 said:
Can you update us regarding this after reaching service center ?
Click to expand...
Click to collapse
Sure, I am visiting them tomorrow. I am also going to take a printout of the email along with other documents. Let's see what the guys at the service center have to say.
Interesting Visit to the Service Centre.
I just visited my local Honor service centre and had a long chat with them. They said there is no option available with them to provide bootloader unlock code and they have no idea why Honor India guys say bootloader unlock can be done via service centre.
However, talking directly to the technician resulted in learning that they do have an option to FRP unlock via the Huawei software they have. The procedure is same as the way we used to request codes. They will send the IMEI and S/n to Huawei and they will send the FRP unlock code back. The factory wipe is done via Fastboot mode. For this procedure, You will have to leave the phone with them and pay Rs 400. I think the Huawei software they use will lock it back after the process.
Since this is done via their software, they WONT provide you with the code for you to use via fastboot oem unlock. That's the issue.
So to summarise, you can Factory Reset a phone via service centre with the code from Huawei which in theory can also be used to unlock the bootloader. It's unauthorised - so you are not gonna get the code.
FRP and Consent letter - makes sense.
Chances are there is actually a bootloader unlock program that can be done via service centres like Honor India says. I think not all service centres have the tools - maybe some communication issues. Call your local service centre and ask, and update here.
mahfoozceecy said:
I just visited my local Honor service centre and had a long chat with them. They said there is no option available with them to provide bootloader unlock code and they have no idea why Honor India guys say bootloader unlock can be done via service centre.
However, talking directly to the technician resulted in learning that they do have an option to FRP unlock via the Huawei software they have. The procedure is same as the way we used to request codes. They will send the IMEI and S/n to Huawei and they will send the FRP unlock code back. The factory wipe is done via Fastboot mode. For this procedure, You will have to leave the phone with them and pay Rs 400. I think the Huawei software they use will lock it back after the process.
Since this is done via their software, they WONT provide you with the code for you to use via fastboot oem unlock. That's the issue.
So to summarise, you can Factory Reset a phone via service centre with the code from Huawei which in theory can also be used to unlock the bootloader. It's unauthorised - so you are not gonna get the code.
FRP and Consent letter - makes sense.
Chances are there is actually a bootloader unlock program that can be done via service centres like Honor India says. I think not all service centres have the tools - maybe some communication issues. Call your local service centre and ask, and update here.
Click to expand...
Click to collapse
Which location did you visit I mean city ?
miststudent2011 said:
Which location did you visit I mean city ?
Click to expand...
Click to collapse
Calicut, Kerala.
mahfoozceecy said:
I just visited my local Honor service centre and had a long chat with them. They said there is no option available with them to provide bootloader unlock code and they have no idea why Honor India guys say bootloader unlock can be done via service centre.
However, talking directly to the technician resulted in learning that they do have an option to FRP unlock via the Huawei software they have. The procedure is same as the way we used to request codes. They will send the IMEI and S/n to Huawei and they will send the FRP unlock code back. The factory wipe is done via Fastboot mode. For this procedure, You will have to leave the phone with them and pay Rs 400. I think the Huawei software they use will lock it back after the process.
Since this is done via their software, they WONT provide you with the code for you to use via fastboot oem unlock. That's the issue.
So to summarise, you can Factory Reset a phone via service centre with the code from Huawei which in theory can also be used to unlock the bootloader. It's unauthorised - so you are not gonna get the code.
FRP and Consent letter - makes sense.
Chances are there is actually a bootloader unlock program that can be done via service centres like Honor India says. I think not all service centres have the tools - maybe some communication issues. Call your local service centre and ask, and update here.
Click to expand...
Click to collapse
Just came out of the service centre. They kept my device for around one hour. I assumed they would be unlocking the bootloader themselves and return the device. But when I asked they informed me they were waiting for the unlock key from some other Huawei center(I guess from China). So I took my device and told them to email me the key once they receive it. Now fingers crossed, I am waiting for their email.
And they kept the documents I carried with me. BTW they were convinced to provide the unlock key only when I showed them the printout of the email I received. I suggest if anyone wants to visit them, email them first and take a copy of their reply when visiting them.
kldpdas said:
Just came out of the service centre. They kept my device for around one hour. I assumed they would be unlocking the bootloader themselves and return the device. But when I asked they informed me they were waiting for the unlock key from some other Huawei center(I guess from China). So I took my device and told them to email me the key once they receive it. Now fingers crossed, I am waiting for their email.
And they kept the documents I carried with me. BTW they were convinced to provide the unlock key only when I showed them the printout of the email I received. I suggest if anyone wants to visit them, email them first and take a copy of their reply when visiting them.
Click to expand...
Click to collapse
Which city service center did you try ?
miststudent2011 said:
Which city service center did you try ?
Click to expand...
Click to collapse
Visited service centre in Guwahati. Still haven't received any email from them. Tried calling them, replied they haven't received it yet. Told me to wait till tomorrow.
Received the email with the Unlock Code just now.
Related
Hi. I plan on getting the Xperia Z3 phone. One thing that will stop me from getting it is if it does not support Group MMS (group/threaded messaging). This means if you send a message to multiple people, it's more of a group chat, rather than individual messages to each device. And if someone responds, it stays within the thread. I have this currently on my HTC One. It works with iPhones and other Android devices.
Can anyone confirm if the Z3 has this capability?
Thanks
nuggstein said:
Hi. I plan on getting the Xperia Z3 phone. One thing that will stop me from getting it is if it does not support Group MMS (group/threaded messaging). This means if you send a message to multiple people, it's more of a group chat, rather than individual messages to each device. And if someone responds, it stays within the thread. I have this currently on my HTC One. It works with iPhones and other Android devices.
Can anyone confirm if the Z3 has this capability?
Thanks
Click to expand...
Click to collapse
I don't know if the default messaging app does (it probably does) but if not just download an alternative. I use Textra on my Nexus 5 and that does it.
Please post questions in the Q&A section
Thread moved
3Shirts said:
I don't know if the default messaging app does (it probably does) but if not just download an alternative. I use Textra on my Nexus 5 and that does it.
Click to expand...
Click to collapse
I read the Z2 does not have the capability of group messaging. My Galaxy S II wasn't able to do it, but my HTC One is. Another thing is that I have T-Mobile, which has WiFi calling. My HTC One is capable of sending group messages (MMS) and SMS over WiFi Calling, and I'm really hoping the Z3 does the same. It's really make a or break for me.
Using third party apps for sending MMS or SMS over WiFi calling does not work! They all fail to have that capability.
nuggstein said:
Hi. I plan on getting the Xperia Z3 phone. One thing that will stop me from getting it is if it does not support Group MMS (group/threaded messaging). This means if you send a message to multiple people, it's more of a group chat, rather than individual messages to each device. And if someone responds, it stays within the thread. I have this currently on my HTC One. It works with iPhones and other Android devices.
Can anyone confirm if the Z3 has this capability?
Thanks
Click to expand...
Click to collapse
Yes, the Z3 / Z3c does support group MMS send/receive. To start a group MMS, create a new conversation, select 'add subject' from the menu, and type a least one character -- this make the conversation a group MMS. If you don't specify a subject then the message is sent as a standard SMS to multiple recipients.
cschmitt said:
Yes, the Z3 / Z3c does support group MMS send/receive. To start a group MMS, create a new conversation, select 'add subject' from the menu, and type a least one character -- this make the conversation a group MMS. If you don't specify a subject then the message is sent as a standard SMS to multiple recipients.
Click to expand...
Click to collapse
Awesome!!!!!!!
Can that include a space as a character? What if someone else initiates the group chat? Well I suppose the subject will be auto-added anyways?
This is great news. Can't wait for this phone to be released.
cschmitt said:
Yes, the Z3 / Z3c does support group MMS send/receive. To start a group MMS, create a new conversation, select 'add subject' from the menu, and type a least one character -- this make the conversation a group MMS. If you don't specify a subject then the message is sent as a standard SMS to multiple recipients.
Click to expand...
Click to collapse
So I got the phone, I add a subject, but all responses come back as single SMS! Help!?!?! I have 13 days before I can return this phone. Everyone gets it as a group, but I get SMS's back. And on top of it all, I have to add a subject every time i want to send a response.
This sucks! And T-mobile wants a $50 restocking fee!
nuggstein said:
So I got the phone, I add a subject, but all responses come back as single SMS! Help!?!?! I have 13 days before I can return this phone. Everyone gets it as a group, but I get SMS's back. And on top of it all, I have to add a subject every time i want to send a response.
This sucks! And T-mobile wants a $50 restocking fee!
Click to expand...
Click to collapse
You can't just use hangouts/facebook messenger/any number of alternatives which are free and better in every way? You're not paying loads for your MMS's I take it?
cschmitt said:
Yes, the Z3 / Z3c does support group MMS send/receive. To start a group MMS, create a new conversation, select 'add subject' from the menu, and type a least one character -- this make the conversation a group MMS. If you don't specify a subject then the message is sent as a standard SMS to multiple recipients.
Click to expand...
Click to collapse
poldie said:
You can't just use hangouts/facebook messenger/any number of alternatives which are free and better in every way? You're not paying loads for your MMS's I take it?
Click to expand...
Click to collapse
No, my friends want to use their stock messaging on their iPhones. This worked perfectly fine on my HTC One.
Stock messaging app.
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gregbradley said:
Stock messaging app.
Click to expand...
Click to collapse
Well it looks like that's a non-Tmobile phone. i don't have that feature!!!!!!!!!!!!! wtf
nuggstein said:
Well it looks like that's a non-Tmobile phone. i don't have that feature!!!!!!!!!!!!! wtf
Click to expand...
Click to collapse
It may be in the Vendor Overlays.
Let me see if I can get it without root....
I am downloading a FTF now, I will see if I can grab it from there. the issue will be if you can push it to your system without root....
gregbradley said:
It may be in the Vendor Overlays.
Let me see if I can get it without root....
I am downloading a FTF now, I will see if I can grab it from there. the issue will be if you can push it to your system without root....
Click to expand...
Click to collapse
Okay, I am not entirely sure what you are referring to, but thanks
I am nervous about rooting my phone, especially since I might return it.
nuggstein said:
Okay, I am not entirely sure what you are referring to, but thanks
I am nervous about rooting my phone, especially since I might return it.
Click to expand...
Click to collapse
Well, not sure you can root on AT&T, I bet your bootloader is well and truly locked and there is no locked bootloader root yet.
But once (If) there is it is no problem to root as you just flash a stock FTF to revert back to factory settings. Root in itself does not void warranty.
You could always flash the FTF for my phone as well (Vodafone UK) you will get Vodafone bloatware and may lose some AT&T specific stuff but then you will have to weigh up what you want more.
gregbradley said:
It may be in the Vendor Overlays.
Let me see if I can get it without root....
I am downloading a FTF now, I will see if I can grab it from there. the issue will be if you can push it to your system without root....
Click to expand...
Click to collapse
gregbradley said:
Well, not sure you can root on AT&T, I bet your bootloader is well and truly locked and there is no locked bootloader root yet.
But once (If) there is it is no problem to root as you just flash a stock FTF to revert back to factory settings. Root in itself does not void warranty.
You could always flash the FTF for my phone as well (Vodafone UK) you will get Vodafone bloatware and may lose some AT&T specific stuff but then you will have to way what you want more.
Click to expand...
Click to collapse
I use T-Mobile, and use WiFi calling which allows texts/MMS through wifi. I don't think this will work.
I can unlock my bootloader, but it will void the warranty and i won't be able to return my phone
nuggstein said:
I use T-Mobile, and use WiFi calling which allows texts/MMS through wifi. I don't think this will work.
I can unlock my bootloader, but it will void the warranty and i won't be able to return my phone
Click to expand...
Click to collapse
But if you can do that then you can root and add this feature and you will not return the phone....
From what I gather you only want to return it because you cannot do this....
gregbradley said:
But if you can do that then you can root and add this feature and you will not return the phone....
From what I gather you only want to return it because you cannot do this....
Click to expand...
Click to collapse
I am not sure exactly what I am adding...
gregbradley said:
But if you can do that then you can root and add this feature and you will not return the phone....
From what I gather you only want to return it because you cannot do this....
Click to expand...
Click to collapse
Can you message me on gchat? it's my username on here @ gmail.com
I have it on t-mobile and don't have an issue. I also had a Z2 and didn't have an issue. I use hangouts though, but I don't see why that would matter. Only thing I can tell you is that if you have wi-fi calling on and it's active, you will not be able to do MMS properly.
hanano17 said:
I have it on t-mobile and don't have an issue. I also had a Z2 and didn't have an issue. I use hangouts though, but I don't see why that would matter. Only thing I can tell you is that if you have wi-fi calling on and it's active, you will not be able to do MMS properly.
Click to expand...
Click to collapse
can you message me on gchat/hangouts please. it's my username @ gmail.com
my sony xperia z5 e6653 google account bypass help me
it's simple.
login with your google acc previously used.
if you didn't, you stole the phone or bought stolen one? only chance is previous owner unlockes it for you....
Or maybe use pc companion and repair your phone?
you cannot repair if you don't know google acc., then it would not make any sense even to invent this...
you can't even reflash with tft
i am try flashing but same porblam google account
They phone is not for you? You don't have the account?
account not remember bro
bro google account bypass help me
Try here https://youtu.be/hhwE9aHLprQ
gm007 said:
Try here https://youtu.be/hhwE9aHLprQ
Click to expand...
Click to collapse
this try not work
No more idea.
just return stolen phone dude...
not accusing you, don't get me wrong...but forgot google acc? recover it...
Could be stolen but maybe not.
I usually setup all my family's phones, many accounts that i can't remember 1 of them and if someone did a factory reset he will be with the same problem as this guy here.
but your family has accounts or not? so you can then ask for password and unlock it...
if you setup a phone with some fake email, then well it's just stupid...why even get so expensive phone if you don't have email?
lonely2k5 said:
but your family has accounts or not? so you can then ask for password and unlock it...
if you setup a phone with some fake email, then well it's just stupid...why even get so expensive phone if you don't have email?
Click to expand...
Click to collapse
Ur trying to be clever but how can i ask for password if i am the one that created the account.
People forget that's fact.
ali_0092 said:
bro google account bypass help me
Click to expand...
Click to collapse
Well, if you forgot your google account details then you need to try the options for resetting your password. Google provides like 4 different ways to confirm your identity and reset your password, if the account is truly yours you should be able to recover it without a problem.
The feature exists to stop thieves from unlocking stolen phones so there is no way to bypass it(and it's absolutely fantastic that it works that way).
There are several ways to bypass this "barrier". It has something to do with reflashing and so on.
But I will not tell you how, and you know why.
alphatact1cs said:
There are several ways to bypass this "barrier". It has something to do with reflashing and so on.
But I will not tell you how, and you know why.
Click to expand...
Click to collapse
No its not. On older device's reflashing might be possible but Z5 has bootloader level security - it is not possible.
as i've written in Z4 tablet thread, an authorized Sony service center can unlock it with enough proof that the device is yours.
for this type of unlock everything is logged in Sony's system.
so if the device is yours take it with the relevant proof in Sony server center. so simple
langeveld024 said:
No its not. On older device's reflashing might be possible but Z5 has bootloader level security - it is not possible.
Click to expand...
Click to collapse
Oh okey. I know it was possible on older devices.
Hi all,
I have bought Moto G3 XT1540 on AMAZON a couple of months ago
User (my nephew) forgot his pattern on the phone. Then he decided to wipe the phone thinking it was going to solve the issue. Unfortunately it is asking for Google account verification. Again, he does not know it.
I tried to flash the phone following steps on: http://forum.xda-developers.com/showthread.php?t=2542219
Everything is OK, but we need to check "OEM Unlock" on Android developer settings, which of course i cannot do since i cannot access the phone.
Is there any way to hard-code this or do something?
Regards,
First reset the password of the Google account. You can do this from any webbrowser. Google offers several ways to reset a password. E.g. via mail, SMS...
Not being able to revocer your own Google Account is pretty much impossible unless you deliberately setup the account in a way that in cannot be recovered. ?
Then you have to wait for 72 hours. After that the Moto G3 will accept the new password of the Google account.
Thanks for your prompt reply.
It is not working :s
u42671 said:
First reset the password of the Google account. You can do this from any webbrowser. Google offers several ways to reset a password. E.g. via mail, SMS...
Not being able to revocer your own Google Account is pretty much impossible unless you deliberately setup the account in a way that in cannot be recovered.
Then you have to wait for 72 hours. After that the Moto G3 will accept the new password of the Google account.
Click to expand...
Click to collapse
I think there should be any kind of option.
I will try to contact Motorola's support.
marian999 said:
Thanks for your prompt reply.
It is not working :s
Click to expand...
Click to collapse
Did you wait the 72 hours as per @u42671 instructions? You replied 3 hours after his post...
Thanks for tour reply.
Was the first thing I attempted to do, 1 week ago when the issue started.
I cannot perform the reset, this kid does not even remember which gmail account he used!
FROM Motorola:
*******************
Good Morning!
This is Esther from Motorola E-mail Support.
Thank you very much for the information provided.
My best advice will be to do a factory reset again Answer Title: Reset my device
Answer Link: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/105537
Unfortunately there will be no way to access to the device if you dont have the Gmail, password that you first used to set up this device. You need to have that information unfortunately we don't have that information and our only advice is a factory reset.
Your Reference Number is: 160221-007988
Please do not hesitate in contact us back if you need further help.
Phone number: 1-800-734-5870
Hours of Operation: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST.
Kind regards,
Esther G.
Motorola Tech Support
*******************
acejavelin said:
Did you wait the 72 hours as per @u42671 instructions? You replied 3 hours after his post...
Click to expand...
Click to collapse
marian999 said:
Thanks for tour reply.
Was the first thing I attempted to do, 1 week ago when the issue started.
I cannot perform the reset, this kid does not even remember which gmail account he used!
FROM Motorola:
*******************
Good Morning!
This is Esther from Motorola E-mail Support.
Thank you very much for the information provided.
My best advice will be to do a factory reset again Answer Title: Reset my device
Answer Link: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/105537
Unfortunately there will be no way to access to the device if you dont have the Gmail, password that you first used to set up this device. You need to have that information unfortunately we don't have that information and our only advice is a factory reset.
Your Reference Number is: 160221-007988
Please do not hesitate in contact us back if you need further help.
Phone number: 1-800-734-5870
Hours of Operation: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST.
Kind regards,
Esther G.
Motorola Tech Support
*******************
Click to expand...
Click to collapse
If you are the registered owner (ie. have a receipt w/matching IMEI or serial number, or purchased direct from Moto under your Moto account), you should be able to send it in to Motorola to have it "repaired".
Thanks for your reply. I guess we will have to do that.
I thought I could just fix it at home.
Regards!
acejavelin said:
If you are the registered owner (ie. have a receipt w/matching IMEI or serial number, or purchased direct from Moto under your Moto account), you should be able to send it in to Motorola to have it "repaired".
Click to expand...
Click to collapse
marian999 said:
Thanks for your reply. I guess we will have to do that.
I thought I could just fix it at home.
Regards!
Click to expand...
Click to collapse
Security and protection methods are far better than they used to be in Android, the intent is to keep the phone's data secure or prevent it from using your service or removing any gain (ie. sell it) from someone else, they are near impossible to circumvent in recent Android versions. To my knowledge no user here knows how, or are will share it if they do know, that is why I say "near impossible", the method is intended to be as close to foolproof as possible.
The only option that could possibly be available to try is to reflash the factory firmware from scratch via fastboot, but you must have the matching or newer factory image. There are potential risks, but it is the only other option. I know the Marshmallow 1GB images are available, and the lollipop 1GB&2GB images, but there is no Marshmallow 2GB image for the XT1540 at this time.
Also, I don't know if that will work or not, but it is the only other option in your power... note there is a potential risk of bricking the device if done incorrectly or the wrong fimware image is used, but it may be your only choice for self-repair at this point.
Your Google account, especially when tied to devices, is probably more valuable than the device itself and should be treated that way. I hope the "kid" at learns a lesson here.
Hello, I've made a big blunder. I was able to create a vivo account with a virtual Chinese phone number. Unfortunately, I was not able to create a password and I cannot access the phone number anymore. So, my phone is stuck on "my" Vivo account. Is there a solution to remove this account ?
I know it's possible to do it when it's a Google account....
Edit 07.13 : Just to inform you that I found a way to fully reset the phone. If someone is interested, just contact me, I'd be glad to help.
I will tell you what happened to me, and I'm afraid it will not please you. Certainly not help you. At least it will tell you where you are and what is your only option left. Creating an account by adding a (Chinese) tel number, sends a verification code to that number. With the verification number you can confirm the account/password that you created, and starting that moment it is your account, and the one you need to confirm from time to time (by inserting the password) to change specific settings in your phone. It happened my phone also asked me for the password while installing some apps. Not on a really regular base, but simple and straightforward. So I got my new NEX, and I discovered very quickly like everyone else that it needed a VIVO account to set things up as needed. Based on reviews, I contacted the shop in China where I ordered my NEX, and confronted them with this vivo account fact. They said they were aware of the need of a VIVO account, but this only needed a Chinese tel number for people living in China. I was confident. So when my NEX arrived, it was an unpleasant surprise to find out it needed indeed a Chinese tel number to create a VIVO account. When I contacted the seller, I was hoping they would show me the way to register an account without living in China, like they had answered me before. They admitted they had been wrong about that Chinese number, so they offered me to use their tel number for registering my VIVO account. I was a little upset by the fact I had been mislead by my seller, so I didn't immediately grab their offer for creating an account based on their number. In the meantime, I had read about the public account spread by the VIVO support team, and based on this I registered the account on my NEX. After a few days, I began to feel uncomfortable about this 'public' account, as I really wanted my phone to be mine, without any restrictions whatsoever, as we are told to 'not try to change the account information and don't save any personal information in this account'. It's my phone after all! So I started thinking: if my seller allows me to use her phone number, then i shall have my own account and I will be able to use my phone however I like. So I contacted my seller again, and created a VIVO account with their tel number. That was easy: register a new account, and wait for PM from my seller to get the verification code. Peace of cake. I had my own account. Well... Not really. Was this a good way to do this? Is this safe? After all, it is not MY tel number, but from some 'anonymous' seller in a shop in China... I started to doubt. I thought, no worries, I can always go back to the public account when needed. And how do we change account? Looks so easy, I tried to do it, just in case. For changing the VIVO account, you need to log out from your actual account. And to log out from your account, you need the... password. When I introduced the password, I got the 'incorrect password' message. Several attempts later, I was thrown out of the 'next try' options, and asked if I wanted to retrieve my password. Hell no! My password not being accepted any more proved that it had been a bad idea to trust this 'anonymous' Chinese tel number to base my account upon. So I decided to throw everything of my phone again, hard reset, start from scratch, and resign myself by accepting the public account registration with its restrictions. To my surprise, my NEX didn't allow me to do that: after starting up from scratch, it showed the message: 'this phone is locked, and registered to this <Chinese tel number> account, please insert the password... I was stuck! When contacting VIVO support, explaining the situation, they said they couldn't help me, as it was not their account, and I had to contact the account number owner. Well, thank you for the support. Ok, I suppose this is a security matter, and they have their rules. Meaning I really needed to contact my seller again to retrieve my password, by requesting a verification code to be send to them. I had no choice, so I did it. I waited for a reply. And waited... No reply. No reply for a day... I slightly started to panic. Jeezz... are these people really that bad? Did they change the account password on purpose? Are they going to ask for a ransom to unlock the account? Ransomware? Will I have to buy a new device? (It will sure be a NEX again, despite the account troubles - which are my own fault - it is a wonderful device, that I discovered in the mean time)... I was really desperate. Untill the next day my seller simply messaged me that I could do a new verification code request to retrieve the password. So I did, and a few minutes later I got the code, retrieved my password, removed the account, and registered the public account. After that... enlightenment! Setting up a new phone is one of those things I love so much. It took me a few hours to get everything installed and set up so it felt again like 'my' phone, and I haven't stopped to get amazed about its performances and possibilities since that day.
Meaning, in the end, that you should be aware that whatever (Chinese) tel number you use to register your VIVO account, you always should be sure that the owner of this number is a real person, that you trust, and that you always can rely on should account troubles occur.I presume my seller didn't have any bad intentions when letting me use their number, but having no experience with this VIVO account they also allowed other people to use it for registering their account, without mentioning 'not try to change the account information', and someone did...
That's why I want to excuse myself toward any Chinese shop about reflecting here any doubt about their honesty. On the contrary, we live in another part of the world, in another time zone, and we sometimes forget shops in China have holidays too. In the end, they were very helpful, not really expert on the new NEX device (who is?) and they stay in my contacts/friends group. The shop is named HongKong Telling Communication Store
China (Guangdong) (Pp) (link: https://www.aliexpress.com/store/gr...765.html?spm=2114.12010608.0.0.31151860rkjiWg). They are friendly, they are simply good people and correct. I forgot to tell you they added some presents with my phone: screen protectors, a silicon case, and 'Lord of the rings' gadget which I don't really know what it is used for.
Thanks for reading.
Guy1731 said:
I will tell you what happened to me, and I'm afraid it will not please you. Certainly not help you. At least it will tell you where you are and what is your only option left. Creating an account by adding a (Chinese) tel number, sends a verification code to that number. With the verification number you can confirm the account/password that you created, and starting that moment it is your account, and the one you need to confirm from time to time (by inserting the password) to change specific settings in your phone. It happened my phone also asked me for the password while installing some apps. Not on a really regular base, but simple and straightforward. So I got my new NEX, and I discovered very quickly like everyone else that it needed a VIVO account to set things up as needed. Based on reviews, I contacted the shop in China where I ordered my NEX, and confronted them with this vivo account fact. They said they were aware of the need of a VIVO account, but this only needed a Chinese tel number for people living in China. I was confident. So when my NEX arrived, it was an unpleasant surprise to find out it needed indeed a Chinese tel number to create a VIVO account. When I contacted the seller, I was hoping they would show me the way to register an account without living in China, like they had answered me before. They admitted they had been wrong about that Chinese number, so they offered me to use their tel number for registering my VIVO account. I was a little upset by the fact I had been mislead by my seller, so I didn't immediately grab their offer for creating an account based on their number. In the meantime, I had read about the public account spread by the VIVO support team, and based on this I registered the account on my NEX. After a few days, I began to feel uncomfortable about this 'public' account, as I really wanted my phone to be mine, without any restrictions whatsoever, as we are told to 'not try to change the account information and don't save any personal information in this account'. It's my phone after all! So I started thinking: if my seller allows me to use her phone number, then i shall have my own account and I will be able to use my phone however I like. So I contacted my seller again, and created a VIVO account with their tel number. That was easy: register a new account, and wait for PM from my seller to get the verification code. Peace of cake. I had my own account. Well... Not really. Was this a good way to do this? Is this safe? After all, it is not MY tel number, but from some 'anonymous' seller in a shop in China... I started to doubt. I thought, no worries, I can always go back to the public account when needed. And how do we change account? Looks so easy, I tried to do it, just in case. For changing the VIVO account, you need to log out from your actual account. And to log out from your account, you need the... password. When I introduced the password, I got the 'incorrect password' message. Several attempts later, I was thrown out of the 'next try' options, and asked if I wanted to retrieve my password. Hell no! My password not being accepted any more proved that it had been a bad idea to trust this 'anonymous' Chinese tel number to base my account upon. So I decided to throw everything of my phone again, hard reset, start from scratch, and resign myself by accepting the public account registration with its restrictions. To my surprise, my NEX didn't allow me to do that: after starting up from scratch, it showed the message: 'this phone is locked, and registered to this <Chinese tel number> account, please insert the password... I was stuck! When contacting VIVO support, explaining the situation, they said they couldn't help me, as it was not their account, and I had to contact the account number owner. Well, thank you for the support. Ok, I suppose this is a security matter, and they have their rules. Meaning I really needed to contact my seller again to retrieve my password, by requesting a verification code to be send to them. I had no choice, so I did it. I waited for a reply. And waited... No reply. No reply for a day... I slightly started to panic. Jeezz... are these people really that bad? Did they change the account password on purpose? Are they going to ask for a ransom to unlock the account? Ransomware? Will I have to buy a new device? (It will sure be a NEX again, despite the account troubles - which are my own fault - it is a wonderful device, that I discovered in the mean time)... I was really desperate. Untill the next day my seller simply messaged me that I could do a new verification code request to retrieve the password. So I did, and a few minutes later I got the code, retrieved my password, removed the account, and registered the public account. After that... enlightenment! Setting up a new phone is one of those things I love so much. It took me a few hours to get everything installed and set up so it felt again like 'my' phone, and I haven't stopped to get amazed about its performances and possibilities since that day.
Meaning, in the end, that you should be aware that whatever (Chinese) tel number you use to register your VIVO account, you always should be sure that the owner of this number is a real person, that you trust, and that you always can rely on should account troubles occur.I presume my seller didn't have any bad intentions when letting me use their number, but having no experience with this VIVO account they also allowed other people to use it for registering their account, without mentioning 'not try to change the account information', and someone did...
That's why I want to excuse myself toward any Chinese shop about reflecting here any doubt about their honesty. On the contrary, we live in another part of the world, in another time zone, and we sometimes forget shops in China have holidays too. In the end, they were very helpful, not really expert on the new NEX device (who is?) and they stay in my contacts/friends group. The shop is named HongKong Telling Communication Store
China (Guangdong) (Pp) (link: https://www.aliexpress.com/store/gr...765.html?spm=2114.12010608.0.0.31151860rkjiWg). They are friendly, they are simply good people and correct. I forgot to tell you they added some presents with my phone: screen protectors, a silicon case, and 'Lord of the rings' gadget which I don't really know what it is used for.
Thanks for reading.
Click to expand...
Click to collapse
Thanks for sharing your experience, still it won't help me a lot, because my problem is that I used a virtual phone number to create my account, and this number is no longer active. I would never have considered creating an account, but this was the only way to change the launcher for good. This was my first Vivo phone and probably the last one.
Have you tried a factory reset?
I hope that the futur global rom will permit us to create an "international" Vivo account.
if anyone reading this message created a Vivo account using a virtual phone number ending with 61508, please contact me in private. Thanks
evenshop said:
Thanks for sharing your experience, still it won't help me a lot, because my problem is that I used a virtual phone number to create my account, and this number is no longer active. I would never have considered creating an account, but this was the only way to change the launcher for good. This was my first Vivo phone and probably the last one.
Click to expand...
Click to collapse
My message was that you should get in touch with the shop where you bought your NEX, and acquire an agreement for returning your phone and have it Factory reset by VIVO. I'm afraid that's the only solution.
Yes, actually I'm the shop , but I will return it to my supplier. If only the rom.bin was available, I could flash it myself...
Hello, I was able to obtain the Update file : https://mega.nz/#!5I4hxaQD!FBdmF9C8q8AWfOmb0qlFvIrvP2BI1JgXNBHdpyABjlE
Can anyone help me so that I can flash it with SP Flash Tool ? Thus I may be able to fully reflash my device and get rid of this Vivo Account...
evenshop said:
Hello, I was able to obtain the Update file : https://mega.nz/#!IBoSBCKK!jxb8Bsfm1z_nFm2GjA8dSrnGQXDarpCTLtE_oybIQSA
Can anyone help me so that I can flash it with SP Flash Tool ? Thus I may be able to fully reflash my device and get rid of this Vivo Account...
Click to expand...
Click to collapse
From what I've read,this SP Flash Tool may not be compatible with the VIVO NEX:
The flash tool is intended for use with phones equipped with Media-Tek processors,the VIVO NEX has a Qualcomm SnapDragon 845 processor.
If it may help some people here is a link to the full update : https://mega.nz/#!5I4hxaQD!FBdmF9C8q8AWfOmb0qlFvIrvP2BI1JgXNBHdpyABjlE
As for me, I'm fed up with Vivo. It's unacceptable to force poeple to have an account just to use an alternative launcher.
evenshop said:
If it may help some people here is a link to the full update : https://mega.nz/#!5I4hxaQD!FBdmF9C8q8AWfOmb0qlFvIrvP2BI1JgXNBHdpyABjlE
As for me, I'm fed up with Vivo. It's unacceptable to force poeple to have an account just to use an alternative launcher.
Click to expand...
Click to collapse
Nobody force you to buy a chinese phone that is not sell natif with google play store.
t7gc7 said:
Nobody force you to buy a chinese phone that is not sell natif with google play store.
Click to expand...
Click to collapse
This is not the problem. Google Play Store can be installed very easily (just download it from VivoStore....) What doesn't please me, is that you have to have a Vivo account just to use another launcher. That's my opinion and of course, you can think differently.
In other country if you want Nova you need Gapps and a Google account ... In China, they need a ViVo account for Vapps. Wait for a global version if you dont want this kind of problem.
evenshop said:
If it may help some people here is a link to the full update : https://mega.nz/#!5I4hxaQD!FBdmF9C8q8AWfOmb0qlFvIrvP2BI1JgXNBHdpyABjlE
As for me, I'm fed up with Vivo. It's unacceptable to force poeple to have an account just to use an alternative launcher.
Click to expand...
Click to collapse
I bet by holding down power, volume down, and volume up you can boot into fastboot. Then go to recovery. You get a menu with a bunch of Chinese options. I bet one of them would be update from phone storage. Probably something you can try...
Maybe nobody gives a damn, but I am glad to inform you that I was able to fully reset my phone and get rid of the account it was blocked on, without knowing the password of the Vivo account and without being able to receive text message on the phone number linked with the device. If anyone is stuck in the same situation, I'd be glad to help. But I won't tell the process here, because I don't want Vivo to know how to do it (if they ignore it)
evenshop said:
Maybe nobody gives a damn, but I am glad to inform you that I was able to fully reset my phone and get rid of the account it was blocked on, without knowing the password of the Vivo account and without being able to receive text message on the phone number linked with the device. If anyone is stuck in the same situation, I'd be glad to help. But I won't tell the process here, because I don't want Vivo to know how to do it (if they ignore it)
Click to expand...
Click to collapse
same problem here... pm sended!
evenshop said:
Maybe nobody gives a damn, but I am glad to inform you that I was able to fully reset my phone and get rid of the account it was blocked on, without knowing the password of the Vivo account and without being able to receive text message on the phone number linked with the device. If anyone is stuck in the same situation, I'd be glad to help. But I won't tell the process here, because I don't want Vivo to know how to do it (if they ignore it)
Click to expand...
Click to collapse
Of course i want to know how to full reset this phone! Pm send. :good:
No feedback from @evenshop i have sended it back to china, to unlock it on a Vivo support center..
Miyagi said:
No feedback from @evenshop i have sended it back to china, to unlock it on a Vivo support center..
Click to expand...
Click to collapse
Hello, sorry but I'm not connected 24/7. I am going to tell you how to do it. First let's me explain again in what situtation I was in :
I performed a hard reset with the recovery. So I was stuck at startup screen (even not able to access home screen). My phone was linked to a Vivo the password of which I didn't know + had no access to the phone number it was linked with.
How to do it (sorry if I'm not 100% accurate, because I did many things, and I was dead tired).
1) When you are connected to your wifi, go the first screen of the gallery : https://imgur.com/a/ePeIhtT
2) Press on the left button on your phone to access "Jovi"
3) Then you go to "Vivio find my Phone". To to so, follow each of the screen you'll find here (in the right order) :
1) (click on the head)
2) (click on the head again)
3)(click on Vivo, last link at the bottom)
4)(click on Vivo cloud)
5)(click onfind my phone)
6)(click on the link "findphone.vivo.com)
Then you'll be redirected to the Vivo find my phone screen. From there, choose the toogle "erase". It's a brush. You'll probably get an error message.
Then find the restart button "circle with a small bar", at the buttom right corner if I remember well. You'll have to scroll down to find it.
Then your phone will restart and fully reset.
Combination file help
Not sure but I need to frp bypass
I think I can downgrade file as long as it's a sqs5
Bootloader 5
n950usqs5crj3
Any help could be great
Makave71 said:
Combination file help
Not sure but I need to frp bypass
I think I can downgrade file as long as it's a sqs5
Bootloader 5
n950usqs5crj3
Any help could be great
Click to expand...
Click to collapse
Why do you need to bypass the FRP? Just put your email and password in and you'll be fine and won't need to do that.
Well I buy it cheap off someone that couldn't do anything with it because he don't know much so now I'm trying to do this so my wife can use the phone
If you can help with that great
Because I know the obvious way is put in info lol
Makave71 said:
Well I buy it cheap off someone that couldn't do anything with it because he don't know much so now I'm trying to do this so my wife can use the phone
If you can help with that great
Because I know the obvious way is put in info lol
Click to expand...
Click to collapse
Sorry man I can't help you because when someone is trying to bypass the FRP security it's usually because the phone was stolen from someone and I'd rather not give out my combination firmware for that reason.. You can call the carrier that the phone came from and ask them to help you and if it hasn't been reported stolen then they'll get it off.
Discussions about FRP without proof of ownership aren't allowed on XDA.
FRP is there for exactly this reason, its meant to protect stolen phones from being used again illegally.
This is Samsung's instructions on what you can do about FRP:
If you already reset your device, but don't remember your Google username and/or password, the device can't be used. In that case, you can do one of these:
If you know your Google username but can't remember the password, you can reset your password on the device, or at www.google.com. It can take up to 24 hours for a new password to sync with all registered devices. After 24 hours, you can try logging in to your phone with the new password.
If you have multiple Google Accounts, and you can't remember which Google Account you set up on your device, visit https://www.google.com/android/devicemanager.
Log in with your Google username and password and check the list of devices registered to the account. If you don't see the device listed on the account, it means the device is registered to a different account. Use the same process to check for devices linked to your other Google Accounts. When you find the registered account, use it to log in to your device.
If you can't remember any of your Google Account information, you can send your device, along with proof of purchase, to an authorized Samsung Service Center. Samsung has special tools to reset the phone to factory defaults with no protection enabled.
Click to expand...
Click to collapse
Source: https://www.samsung.com/us/support/frp/
Furthermore:
If you've bought a phone that is FRP locked you should take it up with the seller and get them to tell you what the Google sign-in details are, and if they refuse to tell you then make sure you ask where they got the phone from. Do not try to break the lock yourself!
Thread closed.
Camo.
XDA Moderation Team