Samsung S6 stuck in boot loop. Cannot flash rom due to cable port being damaged. - Galaxy S6 Q&A, Help & Troubleshooting

Hi All,
Would very much appreciate some help.
My phone is stuck in a reboot loop, after having frozen last night randomly (no changes were made to the phone). I have tried force restarting and wiping the cache partition via Android system recovery, as advised, although it got stuck at ‘formatting /cache’ for hours overnight. Other notable copy displayed on this screen was: ‘No support single sku supported api 3 dm-verity error’, although it gave no other details of the error.
I can try 'wipe data/factory reset', although would prefer to try other means first. Would it help to show you the recovery logs?
Also note that I'm unable to flash custom stock rom as the cable port in the phone is damaged (due to prior water damage a year ago), and I’ve been using a charging pad since.
What are my options here? I assume my data is beyond recovery, but would like to be convinced otherwise!
Many thanks in advance.
Ed

"Cable port in the phone is damaged (due to prior water damage a year ago)"
Hi , when you say "cable port" you mean charging port , and it has corrosion on pins so ?
If is that , I suggest you to clean charging port with 100% alkohol , needle for clothing and cosmetic Ear Picks Tipped, old toothbrush (clean!)...
Be be carefully to don't push so hard 5 pins from micro usb port ...
Picture from pins to clean ( yellow )
https://i1.wp.com/lemmymorgan.com/w...your-micro-USB-cable.jpg?resize=768,310&ssl=1
Before that make sure your device is completely OFF first !!!
Good Luck

Hi Teddy,
Thanks for the reply and help. Yes, I meant the charging port. Cleaning it may be an option, although I'd only attempt this if flash custom stock rom is the only way forward, as I'm quite happy using the induction charging pad for now.
I've given a wipe cache partition another go but it just gets stuck at Formatting /cache, for hours. If I share the recovery log, would this help ascertain the problem?
Any other help is appreciated!

If you need to backup your data you can try to flash just twrp recovery and to backup on your PC .
Example:
https://www.youtube.com/watch?v=clBVD6QOpRQ
But you must to clean your charging port or replace new one , who knows , maybe charging port cause that problem with bootloop ...
So you have two options:
1. Trying to fix pin connection with cleaning ....
2. Replace new charging port dock (buy exactly for your model !)
example :
https://www.ebay.com/itm/USB-Chargi...=item28071f2651:g:hcUAAOSwIFtaHSWG:rk:12:pf:0
Another option is not avaible .....

First thing first looks like some one tried to trick you.The cache partition is one of the partitions to be loaded while booting and one of the apps had some thing looped or malicious that causes the phone to recheck it again and again and again...I've made myself this kinda mess every 2nd day or so.The best way is to change the recovery to custom by flashing it and booting into it.The Android stock recovery checks signatures verify **** due to which it's just use less.You need to get the charging pin replaced though I would recommend you to replace the whole board due to...You know repairing a thing is always bad.After which flash TWRP and format dalvik.Remember the recovery verifies things before deleting so if something is broken it won't delete it but verify it again and again.
Sent from my Pixel 3 XL using Tapatalk

Related

O3D randomly Shuts Down

Once - Twice per day
I tried everything, new battery, new simcard, a lot of roms (GB and froyo)
Problem does'nt exist when phone connected to charger/usb
any solution ?
Wipe cache and wipe dalvik cache !!!
andriu123 said:
Once - Twice per day
I tried everything, new battery, new simcard, a lot of roms (GB and froyo)
Problem does'nt exist until charging
any solution ?
Click to expand...
Click to collapse
You say your problem arises when you plug it in for charging all i can think of is maybe the usb connection port is faulty.. Because when i make roms i always plug and unplug the phone from my pc and when i am using Ubuntu my pc shuts off when i connect it.. Or if i am on windows it gives me blue screen of death.. And the fault is the LG usb bus driver i don't know that could be it but mines happen because i get excited and plug it in to fast lol..
Meemo23 said:
You say your problem arises when you plug it in for charging all i can think of is maybe the usb connection port is faulty.. Because when i make roms i always plug and unplug the phone from my pc and when i am using Ubuntu my pc shuts off when i connect it.. Or if i am on windows it gives me blue screen of death.. And the fault is the LG usb bus driver i don't know that could be it but mines happen because i get excited and plug it in to fast lol..
Click to expand...
Click to collapse
sorry for my english
I mean problem doesn't exist when phone is connected to chsrger/pc
and I wiped everything and still shuts down
I had that problem before after upgrading a custom firmware. Do a full backup of all application using Titanium Backup. Then delete all files in internal SD ".asecure" folder, do wipe cache, wipe dalvik cache, wipe batery stats, full wipe/factory reset.
Then fresh install firmware through CWM. The restore application and some important data only from Titanium Backup. Don't ever restore all system data. Just important stuff such as contact, sms, mms, calendar etc.
cyclonmaster said:
I had that problem before after upgrading a custom firmware. Do a full backup of all application using Titanium Backup. Then delete all files in internal SD ".asecure" folder, do wipe cache, wipe dalvik cache, wipe batery stats, full wipe/factory reset.
Then fresh install firmware through CWM. The restore application and some important data only from Titanium Backup. Don't ever restore all system data. Just important stuff such as contact, sms, mms, calendar etc.
Click to expand...
Click to collapse
done, waiting for poweroff
andriu123 said:
Once - Twice per day
I tried everything, new battery, new simcard, a lot of roms (GB and froyo)
Problem does'nt exist when phone connected to charger/usb
any solution ?
Click to expand...
Click to collapse
i have EXACTLY the same problem since i bought my phone, i'm close to finding the reason why this problem occurs (since i've sent my phone to lg twice, and twice they said they can't find anything wrong with the phone and return it to me exactly as it was, i'm trying to identify the problem before sending it again...maybe then they'll fix it...i'm not even gonna comment on lg service :| ). have you tried turning on your phone without simcard & memorycard inserted? does it still shutdown by itself?
EDIT: i don't think any amount of cleaning and reflashing will solve your problem...i've tried that a bunch of times before sending it to service and never had success...
ptmaniac said:
i have EXACTLY the same problem since i bought my phone, i'm close to finding the reason why this problem occurs (since i've sent my phone to lg twice, and twice they said they can't find anything wrong with the phone and return it to me exactly as it was, i'm trying to identify the problem before sending it again...maybe then they'll fix it...i'm not even gonna comment on lg service :| ). have you tried turning on your phone without simcard & memorycard inserted? does it still shutdown by itself?
EDIT: i don't think any amount of cleaning and reflashing will solve your problem...i've tried that a bunch of times before sending it to service and never had success...
Click to expand...
Click to collapse
I have that problem since my o3d returned from lg service after replacing mainboard (hw bricked) with v21a. I tried today without SDcard and after 4 hours guess.... yes power off :/
now I trying to do exactly like Cyclonmaster wrote, we'll see helps or not......
if not..... looking for GS2
without sim and memory card mine went 24h without shutting down.i think it never lasted this long before...i had already tired another sim & memory card before and it still shuted down so i know it's not my sim or my sd, i think it's either the phone sim reader or sd reader. currently testing sim on and no sd, 6h without shutdown so far...
ptmaniac said:
without sim and memory card mine went 24h without shutting down.i think it never lasted this long before...i had already tired another sim & memory card before and it still shuted down so i know it's not my sim or my sd, i think it's either the phone sim reader or sd reader. currently testing sim on and no sd, 6h without shutdown so far...
Click to expand...
Click to collapse
I've tested without sdcard, and after few hours phone shuts down
Replaced simcard too, and doesn't helped
maybe this is superuser problem
ps. lates solution failed, after ten hours phone down
new simcard and no memorycard shutdown after 16h... i don't think it's super user related, as my phone had the problem since i got it (very very stupid me not sending it back right away) and had the problem before i touched anything in the software. and i'm currently using official v21a not rooted or messed with in any way and i still got the shutdowns...i still think it's something to do with the memorycard / reader since with no memorycard inserted the shutdowns are way less frequent...
i'll continue to make a few tests before i send the phone to service the third time.
if lg can't fix it the third time i'll probably find legal help...
bingo
Ihthink I found solution
Yesterday I was replaced simcard to other (other operator) and phone works without shutdowns
My solution is:
flash kdz without simcard and sdcard
how long have you been without shutdowns? which rom did you flash with kdz flasher? i had already flashed back to stock with kdz but i didn't remove the sim and sd while flashing and shutdowns still happened after. how did you flash exactly? thanks
ptmaniac said:
how long have you been without shutdowns? which rom did you flash with kdz flasher? i had already flashed back to stock with kdz but i didn't remove the sim and sd while flashing and shutdowns still happened after. how did you flash exactly? thanks
Click to expand...
Click to collapse
1. backup internal sd to pc
2. remove external sd, insert to card reader or something, backup, format (full, not quick)
3. remove sim
4. boot, erase internal SD
5. reboot to CWM, wipe cache, data, battery stats, dalvik
5. boot, enable USB debugging
6. connect to pc via USB
7. flash KDZ (21D)
8. in case no USB connection poweroff don't close flash utility, disconnect USB, poweroff o3d, remove battery, connect USB and then pwron+vol up, after 5 seconds click restart in kdz flash tool
9. wait few minutes
10. when flashing ends close program, disconnect usb put in battery and do pwron+vol down (to enter to LG recovery)
11. wipe anything (data, NV recovery)
12. reboot
13. still without sim and ext sd
14. turn on usb debugging
15. root (megatron)
16. insert simcard
17. boot, config googe account and market
18. install rom manager from market
19. install cwm from rom manager
20. reboot to CWM
21. wipe anything
22. in CWM connect USB and mount usb storage
23. copy new rom (RushDroid 3.6)
24. umount usb storage
25. install copied rom
26. wipe anything
27. reboot
28. set up phone
29. poweroff, insert praviously formatted extsd
30. poweron and enjoy
ps. rushdroid is overclocked by default, yout o3d may be unstable (reboots too)
in that case set in setcpu cpu speed to 800 MHZ (I know, is underclock, but very very fast)
by the way, since last flashing i Have one poweroff, now uptime is almost 30 hrs
tkx for the step by step guide, i'll try it tomorrow and test for a while then post feedback
well, flashing without simcard or sdcard won't fix the problem, after ~20 hours my o3d power off :/
today he go to service warranity
same here, doesn't matter what i do always got shutdowns...not so frequent as before but still very annoying. i hope you have more luck with lg service than i did...i already sent them the phone two times and the only thing they did was "software update and factory reset", which obviously didn't solve anything... :|
yeah
I found the solution, My O3D was in service warranity two times, first he back with new software (no repair) and problem still exist
second visit in service replaced mainboard, and now everything is OK
ps. word KEY for people from service warranity:
03D randomly power off's but when he is connected to AC charger, then everything is fine
since i installed the v21e rom i haven't been having shutdowns, but reboots instead lol... only once a day or less, and at least i hear it rebooting.
i think my problem is the same you had and probably only fixable by motherboard replacement... i'll send it to support some more times when i have the patience. lg support really sucks and they have lost me as a customer because of that.

Hard Brick

Good day.
I got a Nexus 5 D820 from my mom who dropped it in the river about a year ago at which time the phone was dead. It had indication of power but would not turn on. It was in a drawer powered off until yesterday.
I was able to power the phone on although it would not boot. The Google logo appeared and the android loading animation, but it would always reboot or freeze at different points. From the bootloader the phone seemed stable and I never had an issue pushing/flashing files. At this point I flashed a few different recovery images for the device, but only Philz would work, while TWRP and CWM would only freeze or bootloop.
From Philz I was able to flash a few different ROMS including the latest official one from google and also a few custom roms with/out gapps. None of these would boot and had the same freeze/bootloop at the google logo or android animation with no consistency.
I figured at this point possibly the sdcard had become corrupted/damaged by the water since I was able to flash pretty much anything I wanted. This is where things went downhill.
I followed a guide to use the partition editor from within an ADB shell. The guide assumed I was formatting an external SD card and suggested deleting all partitions. I did make a backup of the configuration of the partitions just in case but followed the instructions and removed everything. I was concerned what would happen once I rebooted the device at this point so I looked around a bit and it was suggested that flashing a google factory image would recreate the missing partitions so I didn't have to do it manually, so I rebooted thinking I could just flash the google package from the bootloader. This was the last time the phone ever showed any indication of working.
Now I have no indication of even power, no LED's, no bootloader.
Please let me know what you think... Thanks.
Before deleting the partitions, did you perform a full factory wipe before or after flashing different ROMs?
Does the phone appear as a device in Windows Device Manager when connected via USB?
If you deleted all of the partitions you deleted the bootloader partition.

A handful of problems after performing a factory reset

Hi.
I installed some dodgy app which required root access to operate (but it didn't even though I allowed it in SuperSu) and this is where my problems started.
First of all, I noticed each and every app I tried to run would immediately crash. That included system apps, such as the Settings app. At that stage I was left with only the launcher working and attempts to uninstall apps would also cause a crash. Even the shutdown menu was broken and the phone hung up so I was forced to reboot it by holding the power button for 10 seconds.
After that, the phone would no longer be able to boot, it was stuck in a boot loop, but recovery still worked (TWRP for that matter) so firstly I wiped the cache partitions (including dalvik cache) but that didn't help, as the phone still wouldn't boot. In this case there was only one thing left for me to try and that was the factory reset capability of TWRP which claimed to not even touch internal storage so I was fine with that and did the wipe.
Thankfully, the phone booted afterwards and it welcomed me with the first startup guide (the language selection dialog was really buggy but that's Huawei's fault) and the phone was seemingly ok, except that the whole internal storage had been wiped out but not only that - the external microsd card was empty as well! Could you believe that? I couldn't. TWRP promised not to touch internal storage and the external memory card wasn't even mentioned but why would it wipe it anyway?
That's for the story behind it, now for the actual problems I'm facing right now:
The stock remote app is gone
The boot animation has changed to a different one (now it's a silver "android" logo instead of the "honor" logo)
Battery usage stats are not available (see: http://i.cubeupload.com/BXCknW.png)
Sound quality from the built-in speaker seems noticeably worse
Hereby, I'm asking you guys to help me out with all of this.
The "remote app missing" problem could be solved by someone sharing their apk file with me, that's probably the simplest one to fix.
As for the boot animation, I have no clue as I don't even know what files are responsible for that.
The same for the battery stats problem, I'm already through a couple of full-charge-to-discharge cycles as well as wiping the cache partition, but the problem remains.
The sound quality probably has to do with the DTS sound enhancer. The config file for that is either "/cust/unicom/cn/xml/dolby_config.xml" or "/cust/unicomelectric/cn/xml/dolby_config.xml" and I'm asking you to upload these files somewhere so I can compare them with mine to see if anything is different.
The device I'm using is the H60-L02 variant running the B532 ROM.
Does the 3 buttons method erase internal storage as well? I've already set up quite some apps and having to do it again wouldn't be the most pleasant surprise. But at least in this case I could make some backups and whatnot...
Also, would it work if I flashed B535 straight away or does the 3 buttons method expect the same version which is already installed, in this case B532?
pudup said:
It will wipe internal storage. You can flash any *full* ROM as long as you're not moving up or down from kitkat-lolipop/marshmallow.
Click to expand...
Click to collapse
Okay, so I decided I'd do the whole thing today. I downloaded the full B535 ROM on my PC, backed up all the stuff I care about from the phone to the PC as well, and also I downloaded the MultiTool.
Though the MultiTool thread says this in bold red:
VirusPlus said:
EMUI 3.1 WARNING! Update over rooted or system modded in EMUI 3.1 gives a BRICK.
You have to restore system and REMOVE root before every update in EMUI 3.1 for now.
Click to expand...
Click to collapse
So I also fired up Titanium Backup in order to defrost all the frozen apps, which went fine, and then I wanted to unroot the phone but I've been unable to do so so far.
To unroot, I launch the SuperSU app, navigate to the "Settings" tab and select "Full unroot". The problem being, it just gets stuck on the screen saying "Uninstalling, please wait...". I don't know how long it usually takes to complete, so far I've waited for maybe 10 minutes and nothing seems to change. Should I care about that? Is that warning about updating rooted/modified EMUI 3.1 resulting in a brick still true?
Can I skip this step and just flash the stock recovery followed by the 3 buttons method?
EDIT:
After some trial and error with the multi tool and different recoveries, I was able to finally unroot. Next, I flashed the stock recovery for B532 and attempted to do the 3 buttons method, but it would say "Install failed. The update package does not exist" (could be because I'm doing the update from a USB flash drive as I don't have an micro sd card big enough to fit the package). So I rebooted the phone into system and used the Updater to perfrom a local update where it would let me pick the USB drive. It completed without errors and then rebooted into some kind of updater (black background and some bluish emui colors) where it also took some time to finish thankfully successfully. I can right now see the phone booting and for what it's worth, the boot animation is once again the good old "honor" logo and not that ugly silvery "android" one
And now it's "Optimizing system...". I really hope it finsishes successfully as it's already a bit late here and I wouldn't like the phone to be unusable tomorrow :laugh:
36% ready...
46% it's kind of fun to watch this, and now 49%
I'd like to thank @pudup once more for helping out, I'm not really that much into flashing recoveries, roms and all that myself. Without your help I would probably be too scared to try doing something on my own :crying:
86%, 89%, 95% and 100%. Aww, what a relief Good old stock lock screen and wallpaper.

'Optimising App' Bootloop

Hiya,
Very frustrated noob here. I have an unrooted/locked-bootloader 2nd Gen Moto G and a few weeks ago I tried to turn it on after charging it overnight and after the usual loading screen it went straight to a message saying "Optimising App 1 of 152", and after going through all the 152 apps it just restarts immediately without reaching the normal PIN input screen, and starts the "Optimising" all over again and repeats this until it runs out of battery and dies. I have tried waiting for it to die, charging a little and then entering recovery mode, where I tried wiping the cache partition which made no difference. I don't mind about getting the phone up and running again as I'm getting a new one, but is there some way of getting my files off it? There are some music recordings I made that I stupidly didn't backup that I'd really really like back. For example, is it possible to reinstall the latest OTA from an SD card without losing all the data on the phone that might kick it out of whatever it's looping? Any help at all much appreciated, cheers
1. If you want to take backup of ur data then Flash TWRP Recovery And Reboot to recovery and then connect your phone to pc and tada ur done.
2. u can flash another Roms Which can solve ur booting problem too.

Galaxy S7 weird black screen

Hello,
Last week my phone froze while I was using it.
And now it refused to start.
I tried the reset method (volume down + power) but nothing.
When I am charging it, there is no red light, and the screen doesn't come on.
Strangely, today I tried again to charge it, and this time, I got the charging battery logo on the screen and the charging red light.
I was able to start it again, but it froze on the home page, and now it's dead again.
I think after one week, the phone finally run out of battery, and was maybe able to reset itself.
Here come the question: I don't care about the phone, but I care about some photos that are trapped in it.
Do you think next time there is a way to access the data without booting it up?
Should I try something with the recovery mode?
Best regards,
Hello !
Some more info :
I bought an iOpener from ifixit and open the phone to disconnect the battery connector.
Now the phone is live again (red light when charging, green battery logo), but I am pretty sure if I boot it it will freeze again .
What do you suggest ?
I had several ideas, but I am not really sure :
- I wanted to install TWRP and backup the phone, but the phone is encrypted by the samsung default system, so I don't think it's possible ? Can you confirm ?
- Can I install TWRP and reinstall a ROM without losing all my data ?
Thanks a lot !
Best regards!
Tiduster said:
Hello !
Some more info :
I bought an iOpener from ifixit and open the phone to disconnect the battery connector.
Now the phone is live again (red light when charging, green battery logo), but I am pretty sure if I boot it it will freeze again .
What do you suggest ?
I had several ideas, but I am not really sure :
- I wanted to install TWRP and backup the phone, but the phone is encrypted by the samsung default system, so I don't think it's possible ? Can you confirm ?
- Can I install TWRP and reinstall a ROM without losing all my data ?
Thanks a lot !
Best regards!
Click to expand...
Click to collapse
No. Any attempt to install TWRP or any other ROM will result in further problems and data loss.
If it is a hardware problem then your only hope is to boot the phone in its current state or safe mode to retrieve your data.
If its a software problem you can try Smart Switch to recover your data, but unfortunately all solutions require the phone to boot.

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