Hi all,
Prior to today, my wife's Pixel 2 had been working fine using cellular data and MMS on an AT&T MVNO - Airvoice Wireless. This morning I Installed the November security update. This afternoon, cellular data was not working. Found out that the Airvoice Wireless APN was missing from the phone's set up. Tried entering it several times but each time when I pressed 'Save' there was no AV APN. Tried again entering a few settings at a time. All was good until I changed the second to last APN setting, ' MVNO type', from the default entry of 'GID', to 'None'. As soon as I changed the entry to 'None' and saved the APN, the AV Wireless APN disappeared. I reentered the APN settings yet again and left MVNO type set to GID. Data works, but MMS does not.
I know that when I initially set up the phone, MVNO type was set to 'None' per the recommended AV settings. Its set to None on my Nexus 5X and everything works. Something has changed, and I am assuming that the latest security update is the cause.
I've Googled MVNO type but haven't really found an explanation for the MVNO type settings options. In addition, when any of the available options other than None is selected; SPN, IMSI, or GID, another field, 'MVNO value' becomes active. It has a 4 digit hex number and I have no idea what it needs to be set too.
Next steps will be to call AV customer support and/or Google support. (Really hoping I don't have to do a factory reset)
I want to see if anyone else has experienced this issue or has any recommendations.
Thanks in advance for the assistance.
Frank
Same problem here. I use Consumer Cellular that uses ATT towers and APN was gone
Called Google and they admitted to the problem. Tried to get me to reset it or send me a another phone.
I just went to Consumer Cellular web site and found the APN and created a new one
Running ok now
BTW the way I left MVNO type as GID and appears to be ok ...My 5x APN is fine
Related
I am using a Samsung Focus S, version 7.10.7720.68 and whenever I am on cellular I cannot download apps, look up achievements on the xbox app, or use the search at all. When I am on WiFi, it works fine. Here's the catch; I am using it with a Str8 Tlk SIM card. I can browse the web fine, just not use apps that use the live services.
All the proxies for att.mvno resolve to:
Code:
Name: rds-proxy.mycingular.net
Address: 66.209.11.33
Aliases: proxy.mvno.tracfone.com
So I've tried just using the IP address, plus other MVNO proxies that I've located, but it doesn't matter since they all resolve to the same place.
I've reset the phone, I've removed the phone from my live account and I got it to work for 1 app, then it stopped working immediately after downloading it. I've tried a samsung focus and had the same results.
I don't know to look up the error logs to see what the problem is. I'm wondering if it's blocked in DNS somewhere on AT&T's side since it works fine on WiFi.
Any ideas where I should continue?
Not sure if you are still having this issue, but I just ran into a similar thing but with net10 on my Focus. I sent an email over the net10 support and they had to fix some data provisioning on their end. Once they fixed it, all live services worked.
One thing to note though - under the APN settings, I just put att.mvno for the name and left the proxy address and port blank. If I put in the proxy url/port, I couldnt get live services working. So try the the apn setting first, reboot your phone and see if it works. If it doesnt, you might need to send an email to Straight Talk to see if there is something wrong with the data settings for the sim.
I have a 5.5 on EE in the uk which connects fine. My wife however, has the 4.7 version and is with talkmobile in the uk. Everything (calls, texts etc.) works correctly except Mobile Internet - if I turn Wifi off I can't use the internet. Mobile data is switched on. I spent an hour with "support" on the talkmobile website chat, resetting APN, entering a new APN with the following settings:-
Name - Talkmobile
APN - talkmobile.co.uk
APN type - internet+mms
...but that didn't work
I also tried with the following settings from geeksquad website but they didn't work either.
Name - Talkmobile
APN - talkmobile.co.uk
MMSC - http://mms.talkmobile.co.uk/servlets/mms
MMS Proxy - 212.183.137.12
MMS Port - 8799
APN type - If given a choice, select internet+mms, if the keyboard appears enter *
Grateful for any ideas.
I had sim issues with Tpo network in UK they use ee network and as APN default can't be edited no idea why its hard to add APN every time tried didn't show if i reset defaults and select cancel rather than ee or life mobile I could then add a new APN but still not able to edit default APN I find that bit odd ,
Sent from my 6045Y using Tapatalk
We gave up on talkmobile, whatever settings we tried with tm support we couldn't get it to work. Switched to Virgin and everything good now.
Does anyone else have this issue?
I didn't have this issue until I did a factory reset yesterday. I have checked my data settings for my phone and the default messaging app and I do not see a setting that would be affecting me. MMS messages download immediately if I am on only a mobile network.
Checking different websites online led me to checking the APN settings for the T-Mobile network. I checked them against the settings that are provided on the T-Mobile website and I see that mine do not match completely. Mine differs from their site in 3 places:
I am missing the MMS Protocol field,
APN type is set to default,mms,supl
and my APN protocol is set to IPv6 instead of IPv4/IPv6
I'm a new user so it won't let me link to the support page but it is below:
HTML:
https://support.t-mobile.com/docs/DOC-30273
I tried manually creating an APN to match their website but I still cannot find the MMS Protocol field. Also, it switches back to the original APN whenever I check back.
I'm not sure if anyone else has had this issue but I think my next step is to call their customer service and see if they can reset something on their end.
So, let me explain the problem I had as context for my question.
I have a HTC M8 from Verizon that is totally unlocked (bootloader, SIM, etc) and rooted. I am running a recent version of LineageOS
My wife has a Samsung Galaxy S5 from Verizon that is rooted. She is running the latest available stock firmware from Verizon (with some bloat removed).
On the Verizon network with our Verizon SIM cards neither of us could edit APN settings.
We have been off contract for a while and just switched to Total Wireless.
I had 0 issues with my phone as the proper APN for Total Wireless was obviously loaded properly into my phone when I put in their SIM.
My wife OTOH was not able to get any internet access and upon examining her settings I noticed she lacked the newer TRACFONE.VZWENTP APN that my phone had.
I was not however able to edit her APN settings.
From everything I was finding online it seemed that the phone was clearly unlocked since the TW SIM worked to make/receive phone calls. Also it appeared people were stating that the presence of an APN is a function of the SIM and that if the APN wasn't there or I couldn't add it, then the SIM was the problem.
In the end I was able to install build.prop editor and make the following changes:
Code:
ril.sales_code=LOL
ro.csc.sales_code=LOL
This allowed me to add an APN. I copied the settings from my HTC *exactly* (triple checked) and still no Internet.
Finally I chose the option "Reset to default" and it appeared that it deleted the APN I added and added another TRACFONE.VZWENTP that was just slightly different then what I had on my phone (it set the "Bearer" option to 'LTE' instead of 'unspecified'). Everything then worked.
This experience leaves me to believe the following:
1) The ability to edit the APNs is a function of the ROM, not the SIM, since I was able to edit with build.prop and then make the change.
If this is the case however, why would a custom ROM like LineageOS not have this unlocked by default???
2) The APN is actually stored in the SIM card.
This must be the case because when I "Reset to default" there was nowhere that it could have gotten these changed settings from other than the SIM card as it was unable to even reach out to the internet at the time (wifi was off).
This was all just such a hassle and there are hundreds of posts out there about people in similar situation who state they can't access their APN settings.
If my wife's phone wasn't rooted I would not have been able to use build.prop editor to make the APN editable and then I would never have been able to get internet. What could I have done in that situation?
Again - my issue was resolved, but I am trying to understand specifically how these things are controlled and unlocked - especially for someone who doesn't have root access to their phone.
Oh - I just wanted to add that I worked with Total Wireless over chat for close to an hour while I was researching this on my own.
I helped them out from the beginning by telling them that I thought the APN was the issue and the block head kept telling me that I needed to edit my APN settings.
When I continued to tell him they were greyed out and I couldn't do it he just kept repeating as if they have never experienced this before and there *must* be a way for me to edit my APN settings.
I haven't had a build on my HTC or my wife's G5 that I can remember where I have ever been able to edit them manually, so I would expect that grayed out APN settings are pretty standard. Ofc I may have had a total moron over chat (likely), but he seemed to be consulting either their internal KB or another associate - so the fact that it was so difficult for them to figure this out (in fact they never did, I did) and they never would likely have if my phone wasn't rooted is very perplexing to me as to the root problem.
This is one for the search engines since I couldn't find an answer for this out there for this so hopefully this helps someone else.
My MMS messages were suddenly failing to send. I took a look at my logcat and saw that for some reason even though the MMS service was pulling the correct MMSC from the profile, the OkHTTP API was failing to connect to localhost. My only guess is that apparently the MMSC http URL was sending an HTTP redirect to something that my device was resolving to localhost since I could connect to the MMSC with my web browser and ping it successfully by name with a terminal client without it resolving to 127.0.0.1 (localhost). I tried disabling my ad blocker since that's the only thing I could think of that could be causing a DNS resolve to 127.0.0.1, but that wasn't it.
I also knew that my MVNO had updated their MMSC and so I tried adding in a new APN with those settings, with the new MMSC entered both by name and by IP address (note: with OnePlus you always need to specify an MVNO type, in my case GID, for a custom APN to save). From the logcat, I saw that the MMS service was unbelievably still using the grayed out APN profile with the old MMSC, even after a reboot. I verified that my custom APN was in fact selected. I tried deleting the storage from several different phone services, as well as locating and deleting the custom APN file, to no avail.
Finally, I figure out what was going on. OnePlus has an evil APN locking file at:
/system/etc/apns-conf.xml
If an APN name on your SIM matches with an APN name in this file, then you are locked to that APN even if you have defined and selected a custom APN!
So, I made a backup copy of this file first, then I located the grayed out APN profile in this file (search by APN name), deleted it, and rebooted. Looking at the logcat though, I still saw that the phone was not using my custom APN profile!! It turned out that there was a second match for the APN name in this file. I deleted that as well, rebooted, and voila - no more grayed out APN in my APN settings that I'm locked to and can't edit. I verified in logcat that my phone was now using my custom APN profile and now my MMS are working again!
Hope this helps someone else!
Notes:
I'm using the last Oreo/ OxygenOS 5.1.11 for best xPosed support, but I did see on the OP forums that other people were having issues with their MMS and APN grayed out even with Pie on several different OP phones.
Yes, I have an older SIM from my MVNO, but not that old