Bottom lens not focusing - OnePlus 6 Questions & Answers

I got my OP6 and installed whatsapp and I am now trying to activate web whatsapp which requires you to scan a QR code on a web page on your computer.. However the camera is not focusing and therefore recognising the QR code. If I try to take a picture in a whatsapp chat it shows a very clear picture.
I've added a screenshot of what this looks like. I tried pressing the screen, double tapping, rebooting etc. I use a custom ROM, Havoc.
By moving fingers over the two lenses I've figured out that whatsapp is using bottom of the two lenses present lens for finding QR code.
Is this a hardware problem? Or is there something else going on? Can I test this somehow? I am not sure how I can just test this one lens alone.
Thanks in advance for any help!
EDIT: I did read up on all the camera problem threads but it seems my problem is just with the lower lens hence this thread.

I just checked with a supermarket app that allows you to scan their items and here the scan camera focused quickly and perfectly.

roel1976 said:
I got my OP6 and installed whatsapp and I am now trying to activate web whatsapp which requires you to scan a QR code on a web page on your computer.. However the camera is not focusing and therefore recognising the QR code. If I try to take a picture in a whatsapp chat it shows a very clear picture.
I've added a screenshot of what this looks like. I tried pressing the screen, double tapping, rebooting etc. I use a custom ROM, Havoc.
By moving fingers over the two lenses I've figured out that whatsapp is using bottom of the two lenses present lens for finding QR code.
Is this a hardware problem? Or is there something else going on? Can I test this somehow? I am not sure how I can just test this one lens alone.
Thanks in advance for any help!
EDIT: I did read up on all the camera problem threads but it seems my problem is just with the lower lens hence this thread.
Click to expand...
Click to collapse
The lower lense isn't for capturing images.

mikex8593 said:
The lower lense isn't for capturing images.
Click to expand...
Click to collapse
But if whatsapp forced the use of this lens on OP6 more people would have seen this issue? Can you try it perhaps. No need to scan, just activate the camera: open Whatsapp > three dots at top right > WhatsApp Web.
Thanks!

roel1976 said:
But if whatsapp forced the use of this lens on OP6 more people would have seen this issue? Can you try it perhaps. No need to scan, just activate the camera: open Whatsapp > three dots at top right > WhatsApp Web.
Thanks!
Click to expand...
Click to collapse
I don't use that app.

Whatsupp?

Have u tried cleaning the lens?

I had the same issue but it was when installed omni rom.. i have played with it a bit flashed back oos, and it working properly.

I have same problem, but i use custom rom, liquid_remix.
Has anyone got the solution?

mikex8593 said:
The lower lense isn't for capturing images.
Click to expand...
Click to collapse
yes it is, open the camera and place your finger on the lower lense and you will see that no image can be captured. Upper lense is depth sensor also a camera with autofocus.
if you want to test the cameras dial *#*#1597#*#* and you can change wich of both cameras you want to use to take pics. (at least in oxygenOS, i dont know about other roms). to discard a hardware malfunction, propper way to test this is to install stock OOS, then dial that number and check if both cameras focus (point at a distant object and see if it is focused, then place your hand close to the camera and see if it can focus on it) and check if OIS work (activate the camera and move the phone and look at the camera if it moves with the phone or if it stabilizes correctly)

Related

Is burst mode broken?

Hi everyone,
I'm facing an issue with burst shooting.
When I burst-shoot photos in mid to low light conditions using the HTC stock camera app, I can see that most of the photos (except the first 3-5 photos) are filled with colorful noise all over them...
I'm using an EMEA HTC U11 128GB model with 1.27.401.5 software and camera app v9.20.9740975.
Am I the only one that facing this issue?
Please refer to the attachments to see the problem yourself.
Left image is the third burst-shot and looks OK.
Right image is the fifth burst-shot and looks very grainy (all the burst shots from the 5th and on look like that)
There is nothing wrong with it. Burst mode does not have the noise reduction algorithms which are available in hdr auto mode. Therefore these shots are perfectly normal in bad light conditions. Mine does the same.
phylosoph said:
There is nothing wrong with it. Burst mode does not have the noise reduction algorithms which are available in hdr auto mode. Therefore these shots are perfectly normal in bad light conditions. Mine does the same.
Click to expand...
Click to collapse
When I capture burst shots on the ported google camera app, all photos are looking just fine without all that densed noise so I think you are wrong. You can try it yourself.
Something is very wrong with this feature on stock camera app on my side, I'm sure that it doesn't need to look like that at all.
I see a clear difference between the 3 to 5 first shots and all the rest, it's like they were taken by a different sensor!
I thought you were asking if your phone has a problem or not, so I answered according to what I understood.
It's how the stock camera app is. It needs some updates to fix these issues, there is nothing we can do about it except waiting.
I do believe that google camera is superior to stock app with good settings in almost every condition therefore I use google camera.
phylosoph said:
I thought you were asking if your phone has a problem or not, so I answered according to what I understood.
It's how the stock camera app is. It needs some updates to fix these issues, there is nothing we can do about it except waiting.
I do believe that google camera is superior to stock app with good settings in almost every condition therefore I use google camera.
Click to expand...
Click to collapse
Thanks for the clarification.
Meanwhile I will continue to use burst captures only on Google Camera app.
Hope that HTC knows about this issue and trying to fix this as we speak. :fingers-crossed:

Snapchat - Push screen down notification + other camera queries

Recently got the Mi Mix 3 and having some quality of life issues with the camera.
Firstly it doesnt seem to play well with Snapchat, in that if Snapchat is set to currently use the front camera the notification "Push the screen down to open camera" does not go away, so even if I am just chatting or something, that is there. Any ideas how to remove it?
I am also wanting to leave the slider gestures on so that when I slide the phone down it will open the front camera in the camera app. However again this does not play ball with snapchat or whats app, it will automatically open the camera app even if another app is trying to take a photo.
Any ideas how to fix either issues?
For me the notification goes away after a few seconds if I don't touch the phone
I keep the camera orientation on the back camera for those kind of apps. Then it won't bother me until I need to use it. But if you want to keep it on the front ig it's something we just have to deal with. At least it goes away though.
I also have my slider settings to open the camera and it works fine when I have other camera apps open. Just need to make sure you've turned to front camera in app before you slide.
pbangelly said:
I keep the camera orientation on the back camera for those kind of apps. Then it won't bother me until I need to use it. But if you want to keep it on the front ig it's something we just have to deal with. At least it goes away though.
I also have my slider settings to open the camera and it works fine when I have other camera apps open. Just need to make sure you've turned to front camera in app before you slide.
Click to expand...
Click to collapse
Yeah I have got used to it. Do you have your slider options set to "Take a selfie"? When I do that even if Whatsapp is on front camera and slide down, it opens the camera app itself.
Fenwick17 said:
Recently got the Mi Mix 3 and having some quality of life issues with the camera.
Firstly it doesnt seem to play well with Snapchat, in that if Snapchat is set to currently use the front camera the notification "Push the screen down to open camera" does not go away, so even if I am just chatting or something, that is there. Any ideas how to remove it?
I am also wanting to leave the slider gestures on so that when I slide the phone down it will open the front camera in the camera app. However again this does not play ball with snapchat or whats app, it will automatically open the camera app even if another app is trying to take a photo.
Any ideas how to fix either issues?
Click to expand...
Click to collapse
Is there actually a method (with root or flashing ofcourse) to get rid of it altogether?
Fenwick17 said:
Yeah I have got used to it. Do you have your slider options set to "Take a selfie"? When I do that even if Whatsapp is on front camera and slide down, it opens the camera app itself.
Click to expand...
Click to collapse
Yeah they're on 'Take a selfie ". And I just checked that out on my Whatsapp and it opens the camera within the app. I don't know why your device seems to be doing that.

zoom x13 Oneplus 7 Pro

hi the community i discovered something on the oneplus 7 pro there is actually a hidden zoom x13 i explain how to have it
so it's very simple, you go first on the application "phone" and you typed the code *#*#1597#*#* you will be in test mode of photo sensors then press 3x on the front camera then you turn on the x3 telephoto lens but, as you will see, the photo application will be in 1x format; just zoom in 10x and you'll have gained a 3x zoom : https://www.youtube.com/watch?v=nBgiz-VGa7c
sorry if my english is bad i use google translation i hope you understand my post
Nice find
Interesting! Cheers
This doesn't seem to make sense to me.
When I open the camera app by itself, I can always select the 10x zoom.
And actually, now that I'm testing this, my bottom lens doesn't seem to be used at all, even for 3x zoom.
For example, if I launch the Camera app, press the "single tree" icon (3x zoom), and put my finger over the bottom lens, I can still see everything just fine, because it seems to be using the middle lens. Why would this be?
I'm on Unlocked 9.5.6.
Ruggerxpunk said:
This doesn't seem to make sense to me.
When I open the camera app by itself, I can always select the 10x zoom.
And actually, now that I'm testing this, my bottom lens doesn't seem to be used at all, even for 3x zoom.
For example, if I launch the Camera app, press the "single tree" icon (3x zoom), and put my finger over the bottom lens, I can still see everything just fine, because it seems to be using the middle lens. Why would this be?
I'm on Unlocked 9.5.6.
Click to expand...
Click to collapse
Maybe it's the image stabilisation?
How is the quality compared to 3x?
It's strange because the Reno released a phone with 10x zoom, what if they were planning on releasing it here
Ruggerxpunk said:
This doesn't seem to make sense to me.
When I open the camera app by itself, I can always select the 10x zoom.
And actually, now that I'm testing this, my bottom lens doesn't seem to be used at all, even for 3x zoom.
For example, if I launch the Camera app, press the "single tree" icon (3x zoom), and put my finger over the bottom lens, I can still see everything just fine, because it seems to be using the middle lens. Why would this be?
I'm on Unlocked 9.5.6.
Click to expand...
Click to collapse
if I understand correctly, the telephoto lens does not come on when you zoom in?
if this is the case you must be on the lens: back (double) (0) you have to press the front camera button 3 times to reach the rear lens (telephoto) (2) if you are in the mode available by the code
Ruggerxpunk said:
This doesn't seem to make sense to me.
When I open the camera app by itself, I can always select the 10x zoom.
And actually, now that I'm testing this, my bottom lens doesn't seem to be used at all, even for 3x zoom.
For example, if I launch the Camera app, press the "single tree" icon (3x zoom), and put my finger over the bottom lens, I can still see everything just fine, because it seems to be using the middle lens. Why would this be?
I'm on Unlocked 9.5.6.
Click to expand...
Click to collapse
for me when i switch to 3x zoom with my finger on the telephoto its fully covered.
also 9.5.6. not unlocked.
The telephoto lens is used when you tap the single tree icon, BUT:
- it switches to the main lens, when the telephoto lens is covered by something
- it also switches to the main lens, if it's too dark
- and it switches to the main lens, when you are too near to an object (you can't use it as an macro lens because of that)
rob rich said:
The telephoto lens is used when you tap the single tree icon, BUT:
- it switches to the main lens, when the telephoto lens is covered by something
- it also switches to the main lens, if it's too dark
- and it switches to the main lens, when you are too near to an object (you can't use it as an macro lens because of that)
Click to expand...
Click to collapse
Thanks for the clarification. You can see the clear difference - and therefore that the lense is used - if you do the switch and then either move up your finger from the bottom or from the top over the lense
rob rich said:
The telephoto lens is used when you tap the single tree icon, BUT:
- it switches to the main lens, when the telephoto lens is covered by something
- it also switches to the main lens, if it's too dark
- and it switches to the main lens, when you are too near to an object (you can't use it as an macro lens because of that)
Click to expand...
Click to collapse
Thanks, I can confirm that it was switching when I covered the lens, and also WITHOUT covering the lens but it was in a very dimly lit room, so that explains it!
All this being said, you can still just tap the tree, then tap the 3x and zoom all the way to 10x without having to input the dialer code.
This code doesn't work for me
this code not working ?
The code works Fine. On OnePlus 7 Pro Oos 9.5.11 and it does what the op writes.
Works. Interesting
That would be 30x zoom not 13x.
Mindy07du44 said:
hi the community i discovered something on the oneplus 7 pro there is actually a hidden zoom x13 i explain how to have it
so it's very simple, you go first on the application "phone" and you typed the code *#*#1597#*#* you will be in test mode of photo sensors then press 3x on the front camera then you turn on the x3 telephoto lens but, as you will see, the photo application will be in 1x format; just zoom in 10x and you'll have gained a 3x zoom : https://www.youtube.com/watch?v=nBgiz-VGa7c
sorry if my english is bad i use google translation i hope you understand my post
Click to expand...
Click to collapse
Already know that you can mod stock cam config to go all the way to 80x.
superac11 said:
Already know that you can mod stock cam config to go all the way to 80x.
Click to expand...
Click to collapse
How?
spr33 said:
How?
Click to expand...
Click to collapse
Read the OP
https://forum.xda-developers.com/oneplus-7-pro/themes/magisk-enable-20x-zoom-macro-mode-t4024567
spr33 said:
*Deleted*
Click to expand...
Click to collapse
????
https://forum.xda-developers.com/showpost.php?p=82008409&postcount=36
Mindy07du44 said:
hi the community i discovered something on the oneplus 7 pro there is actually a hidden zoom x13 i explain how to have it
so it's very simple, you go first on the application "phone" and you typed the code *#*#1597#*#* you will be in test mode of photo sensors then press 3x on the front camera then you turn on the x3 telephoto lens but, as you will see, the photo application will be in 1x format; just zoom in 10x and you'll have gained a 3x zoom :
sorry if my english is bad i use google translation i hope you understand my post
Click to expand...
Click to collapse
And now for OOS 11 also even till 100x haha. but obviously it would be uncleared picture.
Check my thread > https://forum.xda-developers.com/t/magisk-60x-zoom-on-oos-11-and-macro-already-enabled.4259139/

[OOS Camera] 7 Pro uses main camera even for zoom pictures?

I was messing around with the camera when I noticed something weird. When in the official camera app (tested in both implemented version and new 3.8.1), I can tap in the "three trees icon" (panoramic) and covering the top lense I see that's the one the phone is using. Now on to the 1x icon, the phone changes to the mid lense, but when tapping the big tree icon (telephoto), looks like my phone keeps using the same central lense, so the one in the bottom is never triggered.
Has anyone else ever experienced this?
Telephone is only used when there is a lot of light ( i personally tested it a lot). If you want to forcefully use the telephone camera use gcam mod with 'gcam for oos' module to enable auxiliary camera support.
in video mode telephoto is actually never used. that i did notice.
fabricio7p said:
in video mode telephoto is actually never used. that i did notice.
Click to expand...
Click to collapse
Indeed, I think they will allow for it in future updates.
safwankatharudheen said:
Telephone is only used when there is a lot of light ( i personally tested it a lot). If you want to forcefully use the telephone camera use gcam mod with 'gcam for oos' module to enable auxiliary camera support.
Click to expand...
Click to collapse
Maybe that's the reason, after further fiddling I've found there's some kind of jumping between both lenses, it's not just that it doesn't toggle at all. So maybe the light is the reason for that. Thank you for your reply!

Anyway to lock the pop up camera? - Snapchat

When using snapchat the pop up camera plays wack-a-mole while navigating menus and such... (opening and closing constantly)
Does anyone know if it's possible in general to lock the camera with another app or a mod? I don't want to stress the lifespan of the popup camera.
It would also be a super useful security feature as I've found the pop-up camera coming up when on Instagram and not even in the camera...
dude9946 said:
When using snapchat the pop up camera plays wack-a-mole while navigating menus and such... (opening and closing constantly)
Does anyone know if it's possible in general to lock the camera with another app or a mod? I don't want to stress the lifespan of the popup camera.
It would also be a super useful security feature as I've found the pop-up camera coming up when on Instagram and not even in the camera...
Click to expand...
Click to collapse
Go as if your going to take a picture and switch to the rear camera. Once you do this it will always think you're using the rear cam and stop the front camera from popping up when I'm camera mode.
Yes, just default to the rear camera...
canemaxx said:
Go as if your going to take a picture and switch to the rear camera. Once you do this it will always think you're using the rear cam and stop the front camera from popping up when I'm camera mode.
Click to expand...
Click to collapse
Did not know that this was a thing... Amazing thank you!
Exactly... Came here to write that but realised I was exactly 3 months late... lol

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