Database Info

Help regarding SWTOR authenticator.

I tried backing up the swtor authenticator via titanium backup before flashing upgrade for rom..
After upgrade and restore of this app it seems the app crashes inside, deleting data is a no go, need this app restored to its fullest..
Any way it might be the secured partition for critical apps like this to be restored?
If so, how would i restore an older backup of that partition to a newer version.
I might add that im running virtuous 1.3.0 and want to upgrade to the 1.4.0.
Any help would be greatly appreciated.
Sent from my HTC Sensation using xda premium

Out of interest, why not just redownload/install the app after you have upgraded?

sromer said:
Out of interest, why not just redownload/install the app after you have upgraded?
Click to expand...
Click to collapse
Thanks for replying!
Well the thing is that the application is bound to my account on swtor.com and the data stored is neccesary for the application to authenticate correctly, as it contains randomly generated login codes for my account.
Reinstalling the application means i have to bind it to the account once again, and thats not possible if you already have, now the tricky part, if you want to deattach an authenticator you need to contact their customer support (EA), and that can take up to 7 days to get any kind of help.
Now i want to take the easy way of just backing up everything neccesary for the application so that i may upgrade roms without being afraid of loosing the account access..

I don't think you will have any choice but to call EA and get them some help, I have tried this with the Google and Blizzard 2 factor auth apps and I have had to redo it every time, normally though you have special codes you can use in cases like this, google will also send you a text as an alternate way of authenticating.

The same problem here... got new phone and can't use mobile security key on the new one :/

su27 said:
The same problem here... got new phone and can't use mobile security key on the new one :/
Click to expand...
Click to collapse
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again

Psychoticus said:
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Click to expand...
Click to collapse
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.

dsp4774 said:
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
Click to expand...
Click to collapse
Interestingly enough the same company mad both blizzards and swtors security apps. Personally I wish I knew what I am looking for but I have been unable to find any additional file that will make it work.
Some other things to note is I saved the Serial number and Auth. Code that bioware gave me and after I learned that titanium backup would not work I pulled out my galaxy tab 10.1 and installed the app and reused the info to no avail.
Any help with this would be much appreciated! Thanks!

I read multiple threads at swtor.com and at the moment the only possibility is removing the sercurity key via the phone-customer-support.
So, no news on this front.

Does someone have news regarding this problem? Do we still have to call customer support?

voodoo13 said:
Does someone have news regarding this problem? Do we still have to call customer support?
Click to expand...
Click to collapse
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.

gol_n_dal said:
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Click to expand...
Click to collapse
That's the problem, with SWTOR's Security Key you CAN NOT add a new "digitial security key" once you've already had one attached. Their current solution is for you to buy a physical key, once they remove the digital one.

Yesterday i switch to another ROM, and when i reinstall SWTOR Security Key, it asked me for a serial number and activation code. I tried to restore app with Titanium Backup and other similar apps with no luck. Then i opened a ticket to swtor support team, and they respond me that i need to call customer support. After a 12 min conversation, and asking at 2 security questions they remove security key from my account.
After that, in my account i still have the option to attach a security key again. But i will attach it only when they will add a option to remove that security key from account manager.

gol_n_dal said:
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
Click to expand...
Click to collapse
If you flash roms often you should invest in mauth in the market its like 3$ I think but it lets you back up you wow auth. online and restore it to any android device. also I think you can backup the blizzard one with titanium back up and it will still work.

Delance; on swtor forum said:
before u upgrade, run the Restore feature in the app, you'll get a serial number and a restore code.
Write that down.
Then, when u get the new phone, you can use the restore feature again, enter in the serial # and restore code, and it will work for your account again.
Click to expand...
Click to collapse
solved by this great guy
discussion on SWTOR forum

Viridis Draco said:
solved by this great guy
Click to expand...
Click to collapse
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks

kns said:
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
Click to expand...
Click to collapse
after activate it i have the same "issue", i'm investigating

Viridis Draco said:
solved by this great guy
discussion on SWTOR forum
Click to expand...
Click to collapse
There is no solution at that link. Read to the end--there is simply no "restore" feature associated with this app, and the current and only way to handle a ROM switch is to call Customer Support and have them remove it from the account...every single time. If there is something to back up, it's probably an encrypted file that cannot simply be restored, especially if the thing truly is secure. That's the whole point of an authenticator--security.

I just ran into this issue. I'm about to have to call Customer Support to remove it. I'm replying to say that after this B.S. I'm going to get the physical key. I was being cheap, but I preferred the physical key for WoW anyway, due to not having to find my phone, hope it wasn't dead, and deal with the constant crashes on the SWTOR android app. So basically, unlink the key, then buy a physical one if you want a security key still.

Removed!
In this link, if you already log-in, you can remove all security keys:
https://account.swtor.com/user/security-key

Android Rom and Banking Fraud?

Hello to all,
first of all forgive me if i am in the wrong forum. Second I am not an authority with ROMs and developing. I can flash a new ROM and follow guidance easily but that's it. Up to that.
I will tell you my scary experience with a specific rom which i installed a couple of days ago on my S3. First off all this post is not suppose to be rude to anyone or anything. I am telling you my story and I would appreciate your input as you are the experts.
3 days ago I installed the MIUI (http://miuiandroid.com/community) ROM on my S3.
As soon as I turned the phone on to run it for the first time I went to the typical set ups but then I noticed something.
On he top right corner of the status bar the a green phone icon appeared meaning that the phone was automatically set on "Call-diverting" .I dint pay any attention for about 30 mins as I was setting up the phone.
When I decided to see what the icon does to my sock and horror I realised that my phone was pre setted to call diverting automatically to a specific mobile number in the UK.
I quickly disabled the call diverting and dint think anything more. All of that happened around 12:30 in the afternoon (pay real attention to the times here).
about 10 minutes later I was at the office. around 2 hours after that I got a text message from my Bank to call them about a suspicious money transfer.
I called the bank and the told me that a few minutes earlier someone attempted to transfer 2000 pounds from my account. Of course my on-line banking was frozen and I was lucky not to loose the money.
Now, during these two hours my phone never rang just the text message from my bank. The bank security employee told me that it looked suspicious to them because whoever was trying to transfer the money asked for the 4 digit number via the automated bank security system to be diverted to another mobile number. The bank advised me to call my mobile carrier as I did.
The mobile carrier , when i talked to him, confirmed that someone called them and accessed my account by giving them all the right info, and requested that every time my phone was out of coverage all calls to be directed to another mobile!
have you guess what was the other mobile?? It was exactly the same mobile number as the pre-set on the ROM which I had installed 3 hours earlier!
And my bank confirmed that the same mobile was used in order to get the 4 digit pin.
I was shocked to say the least!!
When after a few minutes I managed to talk to my girlfriend , she told me that she was calling me earlier for about an hour. These phone calls never made it to my phone. As the phone was pre-setted to call diverting it was ringing to the diverted phone and not mine.
It is obvious that as I do mobile on-line banking and I access my accounts from my mobile (as many do), somehow they managed to get all the information about me and I am suspecting dodgy applications on my phone. I hope I am wrong but this experience has really shocked me.
I love android phones I love what you developers do but I am after you opinion in this one.
I am not here to offend any developers but to have a genuine answer and a sensible discussion about this issue. I am not a kid I am professional and this experience has really made me think twice about smart phones.

nice.! install only trusted ROMs with a lot of feed back
Sent from my GT-I9100 using Tapatalk 2

jowett69 said:
nice.! install only trusted ROMs with a lot of feed back
Click to expand...
Click to collapse
the miui-rom made by miuiandroid.com is a "trusted rom with a lot of feedback" and has a long history and a community with over 50.000 members.
mtdgr said:
I am suspecting dodgy applications on my phone.
Click to expand...
Click to collapse
i think you're right, it wasn't the rom but some malware-/spyware-app.
assuming your phone was rooted, it would be easy for an app to do all kind of bad stuff once it got root-privileges, eg hiding on your sdcard and spying your data and after that establishing the call-divert to catch the 4digit-pin and the rest would be history.
only thing you could do is think what questionable apps with root privileges you installed in the last days before this happened, try to get a copy of it and have a closer look on it, maybe installing it without a simcard inserted or with a simcard without charge on it, to see what happens...
a big piece of luck would be some kind of log from about 1230h to see what established the call-divert, but if i would do such app i would ensure to delete all logs with traces afterwards, but who knows?
though, all of that are just the ideas that came to my mind as i read your post...
good luck for the investigation, would be interesting to know if you could get any information about what happened, so keep us updated, ok?
greetz,
sUsH

It would be difficult for me to know which custom ROM is safe and which one is not! I am not an expert you see. And the same goes with apps. I don't think anyone can state with certainty that any are safe.
It is just shocking to know how easy it is for your details to "escape" !
I will keep you informed about how this goes.
jowett69 If you can tell me how to get that log you are talking about, that would be great.
In the meantime can anyone advise on a descent mobile data protection application? something which will prevent any sensitive data from leaking from my phone? Payware or freeware I don't mind.

some ideas
mtdgr said:
It would be difficult for me to know which custom ROM is safe and which one is not! I am not an expert you see. And the same goes with apps. I don't think anyone can state with certainty that any are safe.
It is just shocking to know how easy it is for your details to "escape" !
I will keep you informed about how this goes.
jowett69 If you can tell me how to get that log you are talking about, that would be great.
In the meantime can anyone advise on a descent mobile data protection application? something which will prevent any sensitive data from leaking from my phone? Payware or freeware I don't mind.
Click to expand...
Click to collapse
A start might be to check the Superuser app and click on Log and see what apps received su permissions.
Also, from a cmd prompt you can enumerate all the running processes by running:
Code:
adb shell "busybox ps -A > /mnt/sdcard/process.log"
adb pull /mnt/sdcard/process.log
View process.log for anything suspicious, or post it up and I'll have a look.
fluxist

fluxist said:
A start might be to check the Superuser app and click on Log and see what apps received su permissions.
Also, from a cmd prompt you can enumerate all the running processes by running:
Code:
adb shell "busybox ps -A > /mnt/sdcard/process.log"
adb pull /mnt/sdcard/process.log
View process.log for anything suspicious, or post it up and I'll have a look.
fluxist
Click to expand...
Click to collapse
I don't think I could do that my friend. As soon as I suspected that something with that ROM was wrong I performed a full wipe and installed omega 9.1 rom.
My question is this. By performing a full wipe should really erase any malware from the previous installation right? Can anyone advise on a descent antivirus/firewall application which will help me (and others like me) monitor and "block" unusual application behavior?

oh and one more question for my information...sensitive personal data can only be leaked when the device is rooted ? if it is not rooted am I safe?

mtdgr said:
I don't think I could do that my friend. As soon as I suspected that something with that ROM was wrong I performed a full wipe and installed omega 9.1 rom.
My question is this. By performing a full wipe should really erase any malware from the previous installation right? Can anyone advise on a descent antivirus/firewall application which will help me (and others like me) monitor and "block" unusual application behavior?
Click to expand...
Click to collapse
did you wipe your internal and external sdcards too? how did you wipe? cause it depends where the malware was hiding, if it is erased now or not.
a simple, yet powerful firewall is droidwall. you can find it in the market. put it in whitelist-mode and allow only the stuff you know. but droidwall controlls "only" internet-connections (wifi and 3g or such). for full controll over every permission of every app and connection of your phone you sohuld use pdroid, but i don't know if that's really necessary, though i understand your fear. but if someone really wants to harm you and has some knowledge, there are always ways, i think...
mtdgr said:
oh and one more question for my information...sensitive personal data can only be leaked when the device is rooted ? if it is not rooted am I safe?
Click to expand...
Click to collapse
not really, think of those apps you can use to root your device. think a bit further and one could make an app that roots your device and afterwards does the stuff it wants. but seriously, though it is possible, who would do that to you? that's what you should think about...
greetz,
sUsH
ps: cause you did a wipe, there's no possibilty of going through some logs, sry. (though this too depends on the way you wiped and what exactly you wiped...)

I did a full wipe to install the new rom...wipe cache data ...devlink and one more but cant remember it
Sent from my GT-I9300 using xda app-developers app

mtdgr said:
I did a full wipe to install the new rom...wipe cache data ...devlink and one more but cant remember it
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
sry, then your try to get rid of the problem also got rid of possible evidence. just try to forget it and be more careful in future with suspicious apps from questionable sources and similar.
greetz,
sUsH

Which option do I choose?

Just started Titanium Backup and recieved this notice.
Basically the notice says My device's ANdroid ID has changed. My options are to keep the new ID, ask me later, restore the previous ID
My first thought is to restore the previous ID, but I'm looking for confirmation before I do that.
Thanks!

djteague said:
Just started Titanium Backup and recieved this notice.
Basically the notice says My device's ANdroid ID has changed. My options are to keep the new ID, ask me later, restore the previous ID
My first thought is to restore the previous ID, but I'm looking for confirmation before I do that.
Thanks!
Click to expand...
Click to collapse
I always restored my ID because things like the Kindle App and Audible look for the same Id or they create a new registered item...

Thanks much Santinelli!
I surived my first soft brick last week and am trying real hard to avoid doing THAT again.
I appreciate the guidance!
-Don

djteague said:
Thanks much Santinelli!
I surived my first soft brick last week and am trying real hard to avoid doing THAT again.
I appreciate the guidance!
-Don
Click to expand...
Click to collapse
No problem, I would change rom's almost daily on my Nexus, so not having to reload my kindle stuff all time was good. And Audible only allowed me to change devices a couple of times before it would no longer let me register unless I called. Pain in the butt.

Bills in google now

Do I need to do something special to get this feature working? I still don't see the option for it in google now and I'm very curious to see it in action. Figured I would have it by now.

k0smo86 said:
Do I need to do something special to get this feature working? I still don't see the option for it in google now and I'm very curious to see it in action. Figured I would have it by now.
Click to expand...
Click to collapse
i think you'll need email scanning turned on for this to work, also the biller's email would have to have amount owed & date..
i know for other things, like flights, calender meetings, google now has been, eerily, useful;
i remember booking a flight, & getting a comfirmation email months in advance, & didn't want to invest 10mins to grep my emails for it, that following weekend, google now did it for me! flight, time, & gate number..
i don't know about bills though, lol, like sprint, they'll do BETTER than google now, they'll keep in the know by the moment.. BUT adding google now to it??? aaah -
google now: "your sprint bill is now due, in the amount of-
me: look DAMMIT i know ALREADY, from the emails!

Where's the email scanning option?

k0smo86 said:
Where's the email scanning option?
Click to expand...
Click to collapse
I think it's automatic, I don't think it's an actual option. What he meant was that the email should have all of the information about your bill. Like if your email just says "your bill is available on X website" it won't work. Google Now uses information within your emails.

Well maybe it just hasn't rolled out for me yet...

k0smo86 said:
Where's the email scanning option?
Click to expand...
Click to collapse
ok, i didn't know, had ot go upstairs to get my phone to look thru it:
i went to google now, by swiping right, then scrolling to the bottom, then clicking the dots to the right for *settings*
& went to *phone search*
but only saw this -
~attachment 1~
no email!
THEN, from *phone search* to *accounts & privacy*..
......
scratch EVERYTHING i just typed.. lol
if you have google now activiated, it has your gmial account, now provided, you have your bills sent TO gmail, i gues it' a matter of google now automating the process, from what i gather here -
https://gigaom.com/2014/05/16/google-now-will-remind-you-to-pay-your-bills/
(i received an update for google now just two days, & saw nothing different)
my google search is at version 3.4.16.1149292arm
i think gmail's not listed, for it has that info, & greps that by default ALREADY, you have to log in to a google account TO activate google now..

k0smo86 said:
Well maybe it just hasn't rolled out for me yet...
Click to expand...
Click to collapse
& for myself i don't see this *for everything else* option in google now -
http://lifehacker.com/google-now-starts-reminding-you-to-pay-bills-based-on-y-1577677663/all
i'd love that, for the parking hunting aspect in itself!
---------- Post added at 03:47 PM ---------- Previous post was at 03:44 PM ----------
PsychDrummer said:
I think it's automatic, I don't think it's an actual option. What he meant was that the email should have all of the information about your bill. Like if your email just says "your bill is available on X website" it won't work. Google Now uses information within your emails.
Click to expand...
Click to collapse
spot on..

[APP] [BETA] Phone Usage Monitor

Hello,
I want present my new app. that is in beta stage but fully functional: Phone usage monitor.
With this app you will be able to know when and how much you use your device and the apps that you have in it.
Please, report issues, if any, and suggest more events to monitorize.
Thanks
Play Store Description
Are you obsessed with your phone?
Up to what point?
Do you want to be aware of which apps are the most used?
Do you want to know what WiFi networks you connect to and at what time?
When are your applications updated?
Do you want to know if your phone suffers a expontaneous reboot or when you turn on or off the screen?
You need this app and you know it!
Play store link
https://play.google.com/store/apps/details?id=com.ryosoftware.phoneusagemonitor

Looking good! An option to exclude certain apps like Nova Launcher would be nice.

WDawn said:
Looking good! An option to exclude certain apps like Nova Launcher would be nice.
Click to expand...
Click to collapse
Thanks for the suggestion. Great idea!

It would also be nice to be able to monitor a remote phone (opening up the app to for parental monitoring for example).
This could be achieved by either allowing to :
- send a daily report by mail
- having a client app with data synced whenever a connection is avaialable
- sending data to a central server
...

anyway to export the data as .csv ?

Hello, thanks for app!
Any chance to remove "full network access" from permissions in future ?

Heya! Congrats on making the portal. Good stuff you got there.
Here's some suggestions for the intro texts:
Part 1 - Current
"Do you want to know how do you use your smartphone?
You have installed this app, so the answer will surely be affirmative.
With this app you can know with what apps you lose your time; time which you could lose living your real life..."
Part 1 - Suggested
"Would you like to know how you use your smartphone?
Well, as you've already installed this app, that'll be an affirmative!
By gathering statistics about your apps with Phone Usage Monitor, you'll know where your precious time is creeping off to. Time you might want to spend on living your real life..."
Part 1 - Motivation
The second "do" doesn't really have a function in the first sentence and I made it a bit softer to make a more friendly first impression. I mentioned the app's name to remind the user what's going to help them (branding, be proud of your creation). I stayed true to your intention, the reference to 'real life', but made that a bit softer as well by using "might" and not mentioning a negative word like "lose". We're all winners here!
Part 2 - Current
"To let us know this information we will run a service in the background to monitor the use you make of your smartphone.
Quiet!, it will not consume more than a little bit of the precious battery of your mobile..."
Part 2 - Suggested
"You're probably wondering how much battery this app will consume. Don't worry, just a tiny bit.
Think about the time you will save after gaining all this usage intel. You won't even need as much battery anymore."
Part 2 - Motivation
Shouting "Quiet!" doesn't come across very friendly. There's also never a comma after an exclamation mark. I wrote the text to match the battery icon better. I'm also pushing the major goal of the app forward.
Part 3 - Current
"We will give you more information if you let us see how do you use the apps in your device..."
Part 3 - Suggested
"Sorry to bother you but I will need some usage access in order to provide you with all these awesome statistics. Is that okay with you?"
Part 3 - Motivation
"let us see" gives the impression multiple people or a company will be watching along, which totally isn't the case. I wrote it a bit more personal, fun and friendly.
Part 4 - Current
"Do not worry!
The data we collect is NOT sent anywhere."
Part 4 - Suggested
"Do not worry!
The data I collect is NOT sent anywhere."
Part 4 - Motivation
As in part 3, It's better to speak from a first person point of view, "I" instead of "we". It's just the app and the user, "you and me", which is a more comforting thought.
Instead of "START APP" I'd use something more vivid like "Lets go!" or "Show me some numbers!" or "Start saving time!"
The UDPA looks good, people are used to not reading these disclaimers and accepting them anyway. It's also a nice reminder that even if there is a "we", it's literally stating no personal data will be collected on any server. Kudos! :highfive:
I personally don't like the last paragraph but ah well, one has to make a living, right?
Looking forward to those stats...

Timmmmaaahh said:
Heya! Congrats on making the portal. Good stuff you got there.
Here's some suggestions for the intro texts:
.
Click to expand...
Click to collapse
Thanks, thanks, thanks!
I have updated the app with your suggestions.
English isn't my matter language
MaXX99 said:
It would also be nice to be able to monitor a remote phone (opening up the app to for parental monitoring for example).
This could be achieved by either allowing to :
- send a daily report by mail
- having a client app with data synced whenever a connection is avaialable
- sending data to a central server
...
Click to expand...
Click to collapse
I need to think on it.
I would not like it to be used without consent to spy on anyone :/
legendnexus said:
anyway to export the data as .csv ?
Click to expand...
Click to collapse
Sounds pretty good.
I have added to the ToDo
panfiluta said:
Hello, thanks for app!
Any chance to remove "full network access" from permissions in future ?
Click to expand...
Click to collapse
Sorry, but Internet permission is needed to display Ads.
I understand that you do not believe in my word when I say that I am not sending data anywhere, but I need to access the Internet to load the Ads

Please add export data functionality! Csv format for example. Great app otherwise, thanks!

Crashing
Hi,. Unfortunately the app crashes every time I open it on my OnePlus 6 that runs Android 9. The first time run screens work fine and permissions are assigned ok but then I can't open the app. I have tried clearing the storage/cache and that hasn't helped. Any ideas what to try next please?

Hi
Assuming you're rooted, please, post a logcat or send by email.
Thanks
Peteba said:
Hi,. Unfortunately the app crashes every time I open it on my OnePlus 6 that runs Android 9. The first time run screens work fine and permissions are assigned ok but then I can't open the app. I have tried clearing the storage/cache and that hasn't helped. Any ideas what to try next please?
Click to expand...
Click to collapse

bartito said:
Hi
Assuming you're rooted, please, post a logcat or send by email.
Thanks
Click to expand...
Click to collapse
Sorry no not rooted..

Peteba said:
Sorry no not rooted..
Click to expand...
Click to collapse
OK, I will try it by my self

Hello
I've tried but no luck reproducing the issue.
If possible, enter app settings then enable debug mode then reproduce the issue then sent the log file.
If not possible, please, contact by email or PM to receive a debug version of the app to track the issue.
Thanks in advance
Peteba said:
Sorry no not rooted..
Click to expand...
Click to collapse

Peteba said:
Hi,. Unfortunately the app crashes every time I open it on my OnePlus 6 that runs Android 9. The first time run screens work fine and permissions are assigned ok but then I can't open the app. I have tried clearing the storage/cache and that hasn't helped. Any ideas what to try next please?
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I have the same Problem on my OnePlus 6 (A6003) running Android 9 (OxygenOS: 9.0.4)

max_m42 said:
I have the same Problem on my OnePlus 6 (A6003) running Android 9 (OxygenOS: 9.0.4)
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I have answered your PM

hi, in my view for PRO version i would like to keep data live for 365days and to export them in csv in order to analize with spreadsheet or other stuff.
thanks