Certain apps on Pixel 3 not connecting to internet on home WiFi - General Questions and Answers

I think I have this narrowed down to some sort of issue with my home internet or ISP but I'm just not sure.
In short, there are certain apps (Netflix, Amazon Shopping, Amazon Music, to name a few) that won't access the internet when connected to my home wifi.
So far I've:
- Removed and re-added the wireless network.
- Reset network settings
- Factory reset the phone
- Restarted my modem/router and AP's
- Checked to make sure that IPV6 wasn't enabled on my router because that seemed to fix some other Android P related wifi issues.
- Since I use AP's for wireless, not my ISP's router, I turn wifi on directly at the router and connected the phone to it but still had the same issues.
- Shockingly (not) the ISP (Frontier) isn't any help and I don't have another choice.
The main things that make me think it's network or ISP related is 1) when I'm on public wifi or wifi at work, everything operates normally and 2) if while connected to my home wifi I enable my Private Internet Access VPN the apps I mentioned work normally.
I don't have a clue how to further troubleshoot the issue. So if anyone has suggestions, I'd appreciate it.

Related

No internet via wifi?

Hi guys,
I've recently become the proud owner of a vodafone touch pro. However when connecting to wifi, opera etc will not find any webpages. Now i know my wifi is working and the phone connects fine and picks up the DHCP ip address.
What could I be doing wrong? I've noticed data connections is disabled but I believe this is just for GPRS etc? Either way how can I confirm my wifi connection is being used?
Many thanks
EDIT - NM it was because it was not set to work
Hi Scribe,
I had the same problem as yours. No solution so far. Had no problem with GPRS.
I have mine working good on either wifi or GPRS.
Probably it's wifi problem? Have you tried on another wifi connection?
what was not set to work?
I have the same issue, connects to wifi but no internet. laptop connects and browses fine, but touch pro (and also diamond) don't
Make sure when you set your wifi connection up you say that it is used to connect to work not the internet, also make sure your adapter settings say this.
The problem is that the phone will always default to GPRS/3G for the internet but if it senses a local work network it will use that first.
Stupid I know!
I have the same prob, I changed some settings and it works. Try change Authentication to Shared instead of WAP-PSK, Data Encryption to WEP instead of TKIP. After you have internet connection, you can change to previous wifi settings with same network key.
Mine has gone again! I swear it's because 'Connects to the internet' wont save in the proxy settings - nope not that and still wont work, I've also tried by disabling all security

Wifi proxy suddenly works on Android

Okay folks got a bit of a strage development that I could use some help with.
As we all know, Android does not currently support Wifi proxy servers, at least it has no way to access the settings. I live on campus and the wifi is piped through a proxy server to the internet and I found the lack of wireless to be quite annoying (especially the hole it was burning in my pocket!)
Anyway, I had bought a wireless router to have internet all around my apartment. The network is hidden and my HTC Desire wasn't connecting to it. I eventually found out that this was because the network was braodcasting in mixed b/g/n mode. I changed it to b/g only and the phone connected.
I hadn't really expected it to connect to the internet because there was still no proxy set up but to my surprise it did! I checked my data counters and only the Wifi one was going up. The network my router is connected to uses the same proxy as the campus wireless so there is definately a proxy.
An even stranger development is the fact that since then, when I connect directly to the campus wireless network (not to my router) the internet still works. I keep checking the data counters and its not using up any 3G data. I checked my IP address online and it corresponds to the campus IP address. I also switched off the wifi and checked again and the IP changed to my cell provider.
I haven't tried connecting to a different wireless network since then and I didn't change any settings. I'm using an unrooted HTC Desire with stock ROMs. I had downloaded WifiAce but I since removed that and the proxy still works.
So what I'm wondering is, can anybody confirm this or give any thoughts on how this is working? Does anyone also know if the data counters available on the market acurately track data usage or do they simply assume that if the wifi is connected that the phone is downloading via wireless and not cell.
If anyone has any thoughts on this or could go out of their way to try and confirm it I'd be grateful.
(update) I found that it doesn't work on one of the networks, the oldest one on campus. Not sure why this is yet
You are correct. I found out this a long time ago. It also happens with some wireless MAC Laptops. You have to define the broadcasting channel.
Stupid Question, I'm Sure...
Omnichron said:
You are correct. I found out this a long time ago. It also happens with some wireless MAC Laptops. You have to define the broadcasting channel.
Click to expand...
Click to collapse
I wonder if you could explain what "defining the broadcasting channel" means...in case I occasion similar difficulties joining a public wifi network?
It's a dumb question, I'm sure...but I've never actually owned a router.
Between my dearly-departed, slightly hacked XV6800, followed by Tetherberry on my 9530...Wireless Tether on my CM7 Droid (only in a pinch) and the Clear Wireless dongle on my laptop (shared via Connectify), I think I'm missing several years of typical AP experience.

Wifi stops working after being left for a while (still connected)

Having an issue with the Tab 2 where you go to pick it up and start browsing after it has been sitting around a while (not sure if the time matters, but it seems like after sitting for most of the day) and the wifi is still connected, but nothing works than needs data. It acts like it would if you had not internet connection. Toggling the wifi off and on will fix the issue and notificaitons and emails start pouring in.
Anyone else have this problem? I found a similar issue on the 7.7 forums but nobody reported a solution and I am not even sure if it would have worked on the Tab 2 anyways. I am thinking about making a script that toggles the wifi automatically if it detects it can't connect to the internet. But that is a little ridiculous needing to do that. It shouldn't be losing connection in the first place.
Hi Pirate
it's a bit depending on the ROM you have installed - but since Android 4 you have a quite reliable setting. The default behavior of Android devices is to deactivate the wifi connection when it goes to sleep.
Some ROMs don't recognize the disconnection and the switch/button still shows "Wifi on" although disconnected.
First step: go to settings / wifi settings, hit the menu button (top right three dots) and check the advanced settings.
Somewhat like "Keep WLAN active in standby" - set this to always.
That should solve it already under android 4.x
If this doesn't help, look into Play Store - search for "wifi keep alive". But for the SGT 2 you shouldn't need it
Greetz - Chris
It was already set to "Always" so I don't think that will help. I will look at that app to see what it does.
Sent from my Nexus 7 using Tapatalk HD
wifi turns off when not in use to save battery. I think it might be a default even if you have it set to always on.
guncrasher said:
wifi turns off when not in use to save battery. I think it might be a default even if you have it set to always on.
Click to expand...
Click to collapse
The problem is that it never comes back on. Well it shows the wifi icon and the signal and everything but it just doesn't have any data connection. Any apps that use data act like wifi is off. The only way to get it to start working again is to toggle wifi or reboot. I also forgot to mention it is the stock ROM, only rooted. It got the OTA a few days ago too and it has happened since then.
You're not alone
Skurvy_Pirate said:
Having an issue with the Tab 2 where you go to pick it up and start browsing after it has been sitting around a while (not sure if the time matters, but it seems like after sitting for most of the day) and the wifi is still connected, but nothing works than needs data. It acts like it would if you had not internet connection. Toggling the wifi off and on will fix the issue and notificaitons and emails start pouring in.
Anyone else have this problem? I found a similar issue on the 7.7 forums but nobody reported a solution and I am not even sure if it would have worked on the Tab 2 anyways. I am thinking about making a script that toggles the wifi automatically if it detects it can't connect to the internet. But that is a little ridiculous needing to do that. It shouldn't be losing connection in the first place.
Click to expand...
Click to collapse
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
I know this isn't super helpful but I had the same bug you describe on the previous version of carbon. When I updated to the latest it seems to have stopped.
Sent from my GT-p5113 using xda premium
I had similar issue with my aTab Phone 4 and TP-Link TL-WR941ND (OpenWRT)
After disabling WMM capability in the router the problem disappeared!
Change router lease time to "2weeks"
Sent from my GT-I8190N using XDA Premium 4 mobile app
Same issue.
karankahlon said:
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
Click to expand...
Click to collapse
Same issue. also using connectify and also tried all things you have described. If you find any solution please let me know.
I had the same problem on my Huawei Honor. You need to set static IP in wifi settings (when connecting to AP, press "show advanced settings").
Mine settings were:
IP adress: 192.168.1.75 (make sure other devices are not connected with this IP)
Gateway: 192.168.1.254 (it could be different. Use the same as you're using to connect to your router)
Network prefix length: 24
DNS 1: 8.8.8.8
DNS 2: 4.4.4.4
No option for static IP in connectify
jopsinas said:
I had the same problem on my Huawei Honor. You need to set static IP in wifi settings (when connecting to AP, press "show advanced settings").
Mine settings were:
IP adress: 192.168.1.75 (make sure other devices are not connected with this IP)
Gateway: 192.168.1.254 (it could be different. Use the same as you're using to connect to your router)
Network prefix length: 24
DNS 1: 8.8.8.8
DNS 2: 4.4.4.4
Click to expand...
Click to collapse
There is no option in connectify for static IP and in USB wifi dongle also there is no option to set static IP.
Help!
---
---
Same issue
karankahlon said:
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
Click to expand...
Click to collapse
1. I have had the exact same issue for (atleast) the past 2 years. Have survived by repeatedly turning wifi on and off.
2. I too use connectify. This issue doesnt seem to happen on every wifi connection (just like your case). Even more specifically, it seems to happen ONLY when I connect my phone to the hotspot created via my laptop (connectify).
3. Even when the internet is actually working, some apps do not seem to recognise that(take some time to realize it is working), while others are able to connect instantly. Specifially, whatsapp is unable to send/receive messages for about 1-2 mins, after which I receive a whole bunch of messages at once.
This does not seem to be an issue due to connectify as well. I have tried creating a hotspot from my laptop without using connectify as well, but unfortunately, nothing changed. Further, this does not happen when my phone connects to a hotspot created via connectify by some other pc. The wifi and internet work perfectly fine when connected to a hotspot created via my friends computer.
Further, this problem happens only when a mobile connects to the hotspot. Doesn't occur when another laptop/PC connects (not sure about tablets).
I have looked into every nook and cranny on the internet, explored every forum for any working solution, but have been unsuccessful. In fact, this is the first place where I saw the exact same problem as mine, and was wondering if you have found any solution to it .
karankahlon said:
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
Click to expand...
Click to collapse
I'm having the exact same prob on my ZTE Grand x V 970
It started when i had kitkat and i couldnt even "fix it" restarting the wifi, i had to reset the phone in order to have my wifi work for like 2-5 mins and then stops recieving data, tried to reconnect and stays on turning on wifi.. Now i changed to the stock Rom and the problem is still there but at least now i can "fix it" restarting the wifi connection until certain point.
Issue sharing internet with Connectify from PC
Go to:
Control Panel\Network and Internet\Network and Sharing Center
On the left column, click on CHANGE ADAPTER SETTINGS.
You should be in: Control Panel\Network and Internet\Network Connections by now.
Then click on: Microsoft Virtual Miniport Adapter and click on Properties, then click on the 'Configure' button in the 'Networking' tab. From this window, go to the 'Power Management' tab and uncheck 'Allow the computer to turn off this device to save power'.
This works for me. Try this out
If this doesn't work further, you can try out mHotspot for the same purpose.
I've had the same issue, with the wifi saying it's connected even though it isn't.
This thread is 4 years old and this issue still hasn't been fixed. What a shame.
Same issue here on OnePlus 3 even after factory reset.
I have this same problem after the security patch Mid March to Jan 1, 2019. The WIFI doesn't show in the top status bar, but toggling wifi off/on fixes it till the next overnight. I did make one change to my wireless about that same time and that was moving the min connect speed from 6Mbps to 12Mbps to help with bandwidth issues being cause by devices using low speeds and having several SSID broadcast. My S7 and Tab A both work fine - so I think it was something in the security patch.

Google Pixel Keep dropping WIFI and reconnect on both 2.4 and 5g (Solved)

Hey Guys, I post it just want to help someone may have some WIFI problem as what i got. I spent almost a day to figure out how to get my google pixel WIFI back to normal.
First, my home network: I have 1 x CISCO router ( CISCO DSL Modem / router from ISP supplier), WIFI optional disabled; it connects to my ASUS AC-68U which is my main router that assign IP addresses for all the devices.
AC-68U connects to a 24 port DLINK smart switch for all wired devices ; an UBIQUITI AC-PRO AP connect at DLINK switch to extent WIFI coverage.
After I upgrade Ubiquiti AP firmware and the AC-68U firmware, my google pixel start getting WIFI connection issue. It keeps disconnect and reconnect. After done a lot research, I tried factory reset pixel, factory reset AC-68U and Ubiquiti AP, problem still there. Pixel WIFI didn't work with Ubiquiti SSID (both 2.4/5g) and AC-68U SSID; BUT it works with other wireless network, it works at the mall, my work place...
TO FIX IT, you need to login the CISCO router and DISABLE IPV6, and also DISABLE IPV6 on AC-68U too. It looks like google pixel doesn't like IPV6.
I hope it will help someone.

wifi connection problemp - solved

We have set up a WiFi router at our summer house and all devices bar my OnePlus 8 connects without problem to the WiFi. My phone connects to the WiFi but not the internet. Have restarted the phone and removed and added the WiFi connection but no luck. Any idea what's going on?
I had this problem with my oneplus 8, European version, where at times internet connection would drop, but wifi was still connected so the phone was in effect blocked since I use VoWiFi both voice calls and data was blocked.
The problem turned out to be between my router and the oneplus 8. I had to go into the settings of the router and disable a feature called "band steering". This setting will make the two different wifi gateways inside the router, the 2.4 ghz and the 5 ghz appear as one and the same with the same SSID name. This is supposed to simplify setting up devices with wifi but is known to cause problems sometimes.
As soon as I had separated the two and given them different names, I no longer have a problem with internet access dropping from the wifi.
I have no idea where the fault happens, I only know that I have had to disable band steering with another router I had before. I think this feature might be a bit unstable.
No idea what's happened but this morning it just worked.

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