I have a phone that has an apparent issue, I'm very unsure if it's battery related or some other hardware.
About a month back, I had the issue where my rear camera went black and white, attempting to force it to color auto-switched it to the front. I bought a new camera for it, which solved my initial issue. A week after; my display would immediately get severe lag then autodim to it's lowest brightness, locking the phone and unlocking it temporarily fixes the issue for about another minute before it does it again. If I attempt to reboot the phone when this happens it doesn't turn back on and won't charge.
I have read many users having their phone locked in EDF mode that have the exact same issues aside from the screen autodimming like it does. I can resolve this by disconnecting and reconnecting the battery. It has only happened twice, once the week after replacing the camera, and randomly it has happened again tonight. The battery upon reboot shows the same % of charge as it did when I attempted reboot.
My question; is this a dud battery, or is there a possible issue with other hardware in the phone? It has worked flawlessly for about 8 months prior to me replacing the camera without an issue. The phone is rooted, with TWRP installed, and has the latest official firmware update available -this has been on the same firmware for a few months prior to there being any issues as well.
I think the battery is poorly made,I've seen some cheap Chinese iPhone batteries mess with the touch and having random reboots,try getting another battery
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For some reason my phone just started having an issue where once it is turned off, even with battery charge remaining, it will not turn back on until i pull the battery and put it back in.
I figured it may have something to do with the custom ROM so I tried loading the backup of my stock ROM and the problem still persists.
Is anyone else having this issue?
I also have this problem...started the thread here http://forum.xda-developers.com/showthread.php?t=1154433
There are other few people who have stated the same with them too.
I went to the service center yesterday and they told me its the faulty battery and new battery is on its way... BUT they are blatantly lying..because before using the stock battery i had used TWO chichitec and then also the same problem occurred...so i went back to the stock battery thinking maybe these extended batteries are fake...however after 15 days the same thing happened with stock.
I am using stock ROM with S-off...no hanky panky stuff to let them say that i violated anything.
I think its a hardware issue which they are refusing to accept at present. Maybe when the new battery faults then they would check the same.
Sometimes it is very frustrating and embarrassing also.
Thanks for the reply. I knew I couldn't be the only one with this issue. Luckily I turn my phone off once every couple weeks so it really isn't a huge deal to me. But between this and the touch screen acting up I'm really starting to miss my rock solid MT4G.
Just an update. After switching to the Senseless Extreme rom my phone seems to have fixed itself.
Have you tried flashing back to stock and seeing if the issue is resolved still? Maybe it was a corruption issue.
Although if you like Senseless then just stick with that.
I am on stock but still facing this problem...I doubt this is related to software somehow...Otherwise on pressing the power button the phone would have restarted... I sincerely believe this to be a hardware glitch because the power completely shuts down and the current stops flowing from the battery to the hardware.. For me it happens sometimes in 20 days and sometimes (very recently) happened on two consecutive days.
I have also ordered another SIM (of same carrier) just to rule out that possibility also that my SIM card is old (have been using it for 7 years now)
Hm, keep me posted on what you find out. Mine seems to be just fine for now. But I'll see if the problem returns in a few days.
And, Termic - I am loving the senseless rom. I forgot how much I love pure Gingerbread. I'll be sticking with this one for sure.
diosys said:
I am on stock but still facing this problem...I doubt this is related to software somehow...Otherwise on pressing the power button the phone would have restarted... I sincerely believe this to be a hardware glitch because the power completely shuts down and the current stops flowing from the battery to the hardware.. For me it happens sometimes in 20 days and sometimes (very recently) happened on two consecutive days.
I have also ordered another SIM (of same carrier) just to rule out that possibility also that my SIM card is old (have been using it for 7 years now)
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You are right, it is a hardware problem, I solved it by buying another battery. Everything is perfect now.
P.S. get a higher mAh battery, I got Anker and I'm very happy with
Buddy have tried Chichitec batteries and then also had the same problem...AND not one but TWO Chichtec batteries... both same result...
Was at about 30% battery and the screen froze as in it wouldn't take any touch events. The backlight would react as if the screen wasn't touched. It seems like the touch events just were not registering but the phone worked in the background. Kernel issue maybe? I have been using faux.
Something similar ....
I had a similar experience on the 15th .... took my N5 off the Qi charger and the screen froze when i tried to unlock it.
I hit the power button and was able to unlock and get a few touches in before it froze again.
I was finally able (after much screen off/on cycles) to get down to the developer options and turn on show touches & show cpu usage.
... background processes looked fairly normal when the screen was frozen(touches showed as frozen) ...
I was rooted, stock rom except for xda user Jishnu Sur's N5 camera mod and running a couple tried & true root apps(Stickmount & QuickBoot). Thought some software issue might be jamming up the digitizer i/o causing it to freeze.
Reverted entirely to stock (the Team Win recovery was also experiencing screen freeze - buttons worked fine) including removing TRWP and re-locking the boot loader!!
The screen freezing problem persists ... my conclusion is that it's a hardware issue. :crying:
It's possible you are seeing the same thing, but I haven't seen anything in the forums to indicate it's a widespread problem.
Returning it for a replacement phone ... :fingers-crossed:
Hi,
same problem here from France.
I already returned a Nexus 5, after multiple freeze I tried to format data partition via bootloader, (no rooted phone, following google instructions for stock reset) then the phone crash wile formatting, it never wake up gain.
When I get a new one from google after one or two week same problem appears, and it's append more and more often, since monday my phone crash one time more every night, and all the day today.
A this time I'm still trying to load it sine I came back from work seven hour ago, battery still at 49%.
I think it's and hardware issue too.
I'm very disappointed about Google and I'll never by anymore LG products.
Thanks for reading.
biggiephat said:
Was at about 30% battery and the screen froze as in it wouldn't take any touch events. The backlight would react as if the screen wasn't touched. It seems like the touch events just were not registering but the phone worked in the background. Kernel issue maybe? I have been using faux.
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Freezes tend to happen on custom kernels specially if you under-volt it too much. have you done that?
Screen Freeze
canaillou2k5 said:
Hi,
same problem here from France.
I already returned a Nexus 5, after multiple freeze I tried to format data partition via bootloader, (no rooted phone, following google instructions for stock reset) then the phone crash wile formatting, it never wake up gain.
When I get a new one from google after one or two week same problem appears, and it's append more and more often, since monday my phone crash one time more every night, and all the day today.
A this time I'm still trying to load it sine I came back from work seven hour ago, battery still at 49%.
I think it's and hardware issue too.
I'm very disappointed about Google and I'll never by anymore LG products.
Thanks for reading.
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Click to collapse
Last week I had the same problem with my new NEXUS 5. IT’S TOTALLY A HARDWARE ISSUE.
LG products are however not so bad in the JAPAN market but still we are expecting a lot from LG technology.
LG services suck.
I am facing the same problem with my Nexus 5. Unrooted, bought 7 months back from India itself, was working fine till around two weeks back,when the lags, screen freeze, blacking out n all appeared. Got it repaired twice at the LG centre. They changed the front display touchpad as well as the charging connector strip. The problem still persists.
I'm having several issues with my AT&T LG G3 (stock ROM) and I'm not sure if they're related or what the next steps should be for troubleshooting. Here's the timeline of issues:
Over the last couple of months my LG G3 and the battery has been getting really hot to the point the phone is unbearable in my pocket. I usually restart it and the temperature goes down (until it eventually goes back up hours later under normal usage). (NOTE: I got a notification only once during this time saying charging is disabled due to high phone temperature)
Suddenly today bluetooth and wifi won't turn on and they both give an error saying "connection not allowed" (cellular and gps works fine). I restart the phone, problem exists. Disabled battery saver mode/feature, problem exists. Booted into safe mode, problem exists.
Now when toggling the wifi and bluetooth button in settings the phone freezes temporarily, restarts and then freezes at the AT&T logo booting screen. Holding the power button for 10 seconds doesn't restart it/power it off - only pulling the battery out, waiting a couple of minutes and putting it back in does it power up (it does not power back on if I put the battery back in immediately). Then it gets to the LG logo booting screen (sometimes the AT&T logo screen), but restarts itself 2 or 3 times before finally booting into Android.
So, software problem (Android having issues talking to the bluetooth and wifi radio or corrupt system files)? Hardware problem where the excessive heat over the last couple months have caused damage to the bluetooth and/or wifi radio or some other components? Or maybe its the battery is damaged by the heat and now it gives bad voltage, amperage, etc. to the phone?
Any kind of help would be appreciated.
Thanks
sounds like a hardware issue to me. How long have you had the phone? Have you tried connecting your phone to a power outlet and seeing if the issue persists?
rquiett said:
sounds like a hardware issue to me. How long have you had the phone? Have you tried connecting your phone to a power outlet and seeing if the issue persists?
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I just went into the AT&T device support center and they replaced it since it was still under their 1 year warranty. I can say for sure it's a hardware or software issue and not a damaged battery issue as the battery is in the new unit (actually "certified like new") and it's working fine (battery life is much better too). I wish I tried a factory reset to narrow it down further but I felt I was annoying the AT&T techs and just wanted to leave (they did me a favor of giving me a replacement phone on the spot, but I wanted to troubleshoot the old phone further being the persistent nerd that I am, LOL).
So if you have any of these issues, I recommend backing up your phone and factory reset it. If the issues persist then it's likely a hardware issue and needs to be replaced.
Hopefully that helps someone.
What really is the prob...
DiGiTY said:
I just went into the AT&T device support center and they replaced it since it was still under their 1 year warranty. I can say for sure it's a hardware or software issue and not a damaged battery issue as the battery is in the new unit (actually "certified like new") and it's working fine (battery life is much better too). I wish I tried a factory reset to narrow it down further but I felt I was annoying the AT&T techs and just wanted to leave (they did me a favor of giving me a replacement phone on the spot, but I wanted to troubleshoot the old phone further being the persistent nerd that I am, LOL).
So if you have any of these issues, I recommend backing up your phone and factory reset it. If the issues persist then it's likely a hardware issue and needs to be replaced.
Hopefully that helps someone.
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They over clocked the CPU too much to make up for lost speed from all there bloat wear. Solution....only run there apps....or root. I tell ya,,arrg.....Mine was getting so hot it was uuncomfy on my ear. Way to go Driod, google and At&t
I received a supposedly "new" unlocked LG G3 D850 1 week ago. I wanted to ensure it worked before I loaded my stuff so I didn't put a SIM in for the first 5 days. It had a wifi problem in the first 10 minutes, but then wifi worked for several days while the phone just sat there and I checked weather and news occasionally. I needed to test with my SIM before the return period expired and I ran into a small problem there. That got resolved but neither wifi nor bluetooth have worked since then. "Connection Not Allowed". I see it's a VERY common problem for many LG phones. If this is a new phone, how can it be heat damaged already? I think it's defective hardware or a software bug. I haven't even loaded any new apps on the phone - it's completely AT&T stock. I will probably return it and pick a different brand.
Hey, I m facing problem of nexus 5 black screen issue it turns on but nothing shows on display...(display tested works,and flex cable also replaced)
Can anyone help in this??
There is no display in fastboot mode either?
If you are sure the display connecting cables work, sounds like a motherboard problem.
I'm not trying to hijack the thread, but I thought it would be easier to post in here since I seem to be having a similar issue. I can't figure out if it is software-related or hardware-related.
I recently updated my Nexus 5 to Lineage OS 14.1 (11/7/17) and my screen began glitching. After an indeterminate length of time, my screen starts bugging out - the touchscreen won't register any touches, pixels get glitched and then it usually goes black. Sometimes the display will reset itself, and other times it will stay just black. Now the odd thing is if I force a reset by holding the power button down, I can get it to reboot and usually it fixes the issue... briefly. I've noticed sometimes however that even the boot animations will glitch out too, but by the time it gets to my home screen it's just fine, again for an indeterminate amount of time
The phone was bought used from Swappa probably almost a year ago now. Worked great up until now, I'm sure it's been dropped before both by me and the previous owner, but the screen itself from the outside doesn't show any signs of damage (No cracks, scratches).
I've since gone back to an early October build of LOS14.1 that wasn't giving me any issues like this, but I'm still getting them. So I'm leaning towards it being a very odd hardware issue or maybe I need to Factory Reset and dirty flashing updates is catching up to me.
I have had this phone for one week and unfortunately have a problem with the small display on the cover. The display intermittently crashes and you are no longer able to see the time, charge status, signal strength, or any notifications without restarting the phone. Interestingly the crash does not affect the display of charging info when it is on the wireless charger. I am working with Samsung to get this resolved and they have assured me that they will replace the phone if necessary. So far they have tried wiping the cache, and having it re-imaged at one of their authorized repair sites with no success. Just wondering if anyone else has seen this issue or have an idea about what could be causing it. BTW...... I really love this phone otherwise.
terrylmorris55123 said:
I have had this phone for one week and unfortunately have a problem with the small display on the cover. The display intermittently crashes and you are no longer able to see the time, charge status, signal strength, or any notifications without restarting the phone. Interestingly the crash does not affect the display of charging info when it is on the wireless charger. I am working with Samsung to get this resolved and they have assured me that they will replace the phone if necessary. So far they have tried wiping the cache, and having it re-imaged at one of their authorized repair sites with no success. Just wondering if anyone else has seen this issue or have an idea about what could be causing it. BTW...... I really love this phone otherwise.
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I have observed the same issue. I've noticed that it recovers eventually but it is annoying as well. I called the premier service but they have not acknowledged it is a software bug yet. They had me factory reset but I am still observing the same.
I can also confirm it is not due to the case they ship with, nor the leather case, or finger grime that may be conflicting with the capacitive sensor. The rest of the phone knows the main screen is closed. My suspicion (speculation) is that it is the software as the cover display is really the only new hardware portion, in regards to most of the components from S10 parts bin, or Fold screen tech which has been pretty mature from a design standpoint.
Love the phone, hope they they can resolve this in an update sooner or later. Please let us know if its common to all.
Thanks.
I have the same issue. Been using the phone for about 12 days and the cover screen goes bonkers. It will appear some time but only clock and battery life, can't use it for notifications nor calls nor selfie camera. Plus open phone to answer is not functioning
This is my second Z-Flip - had the original one on release day and now the 5g version. Yesterday, out of nowhere (for the first time on either phone) the cover screen went blank. It works still (I can change songs and answer calls, for example) but the screen is black. This is 100% a software issue. Called Samsung 'premier' which puts you in the line for normal support, when they pick up they transfer you to premier (makes no sense). They suggest a factory reset. Odd thing is 2 calls today actually showed on the display. No rhyme or reason. I have tried powering down, restart, and safe mode. Very frustrating.
I'm also having this issue, I had a different issue in the past where the phone would not recognise when it was opened or closed and just behaved like a regular smartphone with screen on off. The cover screen also came on at the same time as the main screen so basically the phone thought both were one display.
This time I am getting the issue as above, the screen is black, pressing power does not bring it up (always, sometimes it will randomly show and I can use it, before a factory reset I just did it wouldn't be functional as touch only worked halfway, I could drag it left or right but it would just stay where it was, thinking my finger was still on it.) if I press the power repeatedly sometimes it shows, sometimes it shows offset so only half the display lights up and has moved everything to that side and cropped it. It's completely a software bug, my phone has no scratches or dents and is in great condition. It's a newish model as my original Z Flip got replaced by my network by a 5G model.