Cellular Network Drop with Block Sign - Samsung Support refused to accept my Device. - Samsung Galaxy S8+ Questions & Answers

Hello XDA Community,
Please excuse my English i'm not a native speaker.
I bought a Samsung S8+ back in march 2018 and it was working fine till the moment suddenly the signal starting to drop and eventually gives me a block sign, i tried to troubleshoot by the following steps and the result after each one.
1- Restart the device- working for 1 minute and then drop and block in the signal.
2- Rest the network setting- same as the above.
3- Rest all setting- same as the above.
4- Erase the device - same as the above after restore the back up.
5- Erase the device- working for couple of days but as soon i start to install my apps it starts blocking again.
6- Called my carrier ETISALAT - UAE asked them to rest the setting for my sim, they did it but the problem remains..
7- Tried the sim in different device its working fine.
8- Eventually send it to Samsung they format it from their end and worked for a month.
9- The problem came back after 1 month so naturally i sent it immediately to Samsung to see whats wrong but this time i slightly cracked my screed since i drooped it, accordingly they refused to repair unless i pay for new screen and it cost here about 1000 AED so i don't want to do that since the screen is slightly cracked doesn't affect functionality.
So now i have a phone that can do everything a smart phone can do except sending and receiving calls.
can you please support.
Thanks.
Amer

Hi amer I'm not really an expert on network issues but i will advise you to flash the stock firmware and see, if the problem still present then it's a hardware problem.
Sent from my SM-G955F using Tapatalk

spider_man1245 said:
Hello XDA Community,
Please excuse my English i'm not a native speaker.
I bought a Samsung S8+ back in march 2018 and it was working fine till the moment suddenly the signal starting to drop and eventually gives me a block sign, i tried to troubleshoot by the following steps and the result after each one.
1- Restart the device- working for 1 minute and then drop and block in the signal.
2- Rest the network setting- same as the above.
3- Rest all setting- same as the above.
4- Erase the device - same as the above after restore the back up.
5- Erase the device- working for couple of days but as soon i start to install my apps it starts blocking again.
6- Called my carrier ETISALAT - UAE asked them to rest the setting for my sim, they did it but the problem remains..
7- Tried the sim in different device its working fine.
8- Eventually send it to Samsung they format it from their end and worked for a month.
9- The problem came back after 1 month so naturally i sent it immediately to Samsung to see whats wrong but this time i slightly cracked my screed since i drooped it, accordingly they refused to repair unless i pay for new screen and it cost here about 1000 AED so i don't want to do that since the screen is slightly cracked doesn't affect functionality.
So now i have a phone that can do everything a smart phone can do except sending and receiving calls.
can you please support.
Thanks.
Amer
Click to expand...
Click to collapse
What firmware you on ? And where did you purchase the phone from ? As the thread you posted on (Cellular strength and throughput) He fixed his by flashing the correct CSC for his region i.e Canada..
There's an XDA guide for carrier switching, that’s what you need to do. I think you might be on some other region, carrier region I’m saying. That's why your losing connection. Here follow this guide https://forum.xda-developers.com/galaxy-s8/how-to/snap-guide-flashing-standard-fw-carrier-t3625817
See this link aswell--> https://www.xda-developers.com/xda-...csc-selection-tool-for-the-samsung-galaxy-s8/

Related

N 8000 ICS mobile network turning off automatically when screen off

Hi there. I just bought an N8000 and whenever I turn off screen the mobile network turns off and shows a circle with a slash in the middle. The device is on ICS 4.0.4. Whenever the screen is turned off no incoming calls can be received. Its product code is GT-N8000ZWAAFR. I have done 5 or 6 factory resets but the result is the same. Also, no incoming calls can be received when screen is off. If I am in the middle of a call and the screen shuts off, the line gets disconnected. I have also tested with two other SIM cards from different providers (all of whom have great reception in my area) but the same result.
I have checked the device update on my note 10.1 but still no updates either from OTA or Kies. I have scoured the internet and xda forums for similar problems to no avail. I checked out samir_a's guide to reinstall to a different region stock rom (I'm thinking Germany) but I'm confused whether I'll be able to receive OTA updates (some posts say I won't) as it will no longer match my region code, and I don't plan on manually flashing ever again.
Please please please help.
same problem
kreml0n said:
Hi there. I just bought an N8000 and whenever I turn off screen the mobile network turns off and shows a circle with a slash in the middle. The device is on ICS 4.0.4. Whenever the screen is turned off no incoming calls can be received. Its product code is GT-N8000ZWAAFR. I have done 5 or 6 factory resets but the result is the same. Also, no incoming calls can be received when screen is off. If I am in the middle of a call and the screen shuts off, the line gets disconnected. I have also tested with two other SIM cards from different providers (all of whom have great reception in my area) but the same result.
I have checked the device update on my note 10.1 but still no updates either from OTA or Kies. I have scoured the internet and xda forums for similar problems to no avail. I checked out samir_a's guide to reinstall to a different region stock rom (I'm thinking Germany) but I'm confused whether I'll be able to receive OTA updates (some posts say I won't) as it will no longer match my region code, and I don't plan on manually flashing ever again.
Please please please help.
Click to expand...
Click to collapse
same problem , when I downgrade from 4.1.2 to 4.0.4 the only solution that i have found is to update to jelly bean it will resolve this problem
hossam sokkary said:
same problem , when I downgrade from 4.1.2 to 4.0.4 the only solution that i have found is to update to jelly bean it will resolve this problem
Click to expand...
Click to collapse
Thanks for the reply.
Well I had warranty so didn't want to mess with it further. I took it back to the store and they gave me a new one. They however found the problem to be quite weird.
Also the previous one had a AFR CSC code, which I checked on sammobile to be still stuck on ICS 4.0.4 .. The replacement I got also had ICS 4.0.4 on it with CSC code COA (which is Romania ). I checked OTA after getting home but showed no updates (I selected Romania as my country when it asked for my location). On connecting it to Kies it found an update. I let it finish it's job and voila JB 4.1.2. \
I couldn't be happier.:laugh:

[Q] OnePlusOne - Numerous Issues?!

Hi everyone,
I recently bought the phone from T-Dimension and it's having some issues and I was wondering if anyone could help me out or if they've run into something similar. The issue is I can't seem to send/receive any calls and I can't send/receive any texts. The bizarre thing is it works for the first 45 seconds when I reboot but then locks me out straight after that. The phone is issued from Hong Kong and had Color OS on it but I flashed CyanogenMod onto it, here's some more information.
- The phone is connected to Amaysim, which runs of the Optus network I believe, so it's connected onto the mobile network just fine.
- The Micro-SIM card I'm using is brand new, it's put in correctly into the slot, meaning upside down facing towards the bottom of the phone, so that's fine.
- I've tested the SIM with other phones and it works perfectly fine.
- When it locks me after 45 seconds, it fluctuates from saying, "Call Not Sent" to just it being stuck on the dialling screen.
- After being locked out, I can't receive any calls either, I've tried calling the phone but nothing shows up.
- After being locked out, I can't receive any messages either, when I try to send a message it just stays stuck in sending, and if I restart the phone, it just says the text failed.
- I've contacted Amaysim Help Desk, and they say my problems lie with the phone being locked, and I'll have to contact the manufacturer to sort it out.
- I've also contacted my supplier, who seems to have trouble finding out the issue.
- APN settings are set correctly with my mobile carrier.
- Already done a factory reset, didn't fix the issue.
- Put the preferred network type to 3G under Mobile Network settings.
- I flashed CyanogenMod 11S using this tutorial from youtube, /watch?v=QDKOEtN9pbo and downloaded the cm-11.0-XNPH22R-bacon-signed.zip file.
Please can anyone help me with issue, sorry for long wall of text, I really want this phone to work!
Cheers,
You probably should flash another modem & then try.Here
http://forum.xda-developers.com/showthread.php?t=2824139
Sent from my One using XDA Premium 4 mobile app
LukaZilla said:
Hi everyone,
I recently bought the phone from T-Dimension and it's having some issues and I was wondering if anyone could help me out or if they've run into something similar. The issue is I can't seem to send/receive any calls and I can't send/receive any texts. The bizarre thing is it works for the first 45 seconds when I reboot but then locks me out straight after that. The phone is issued from Hong Kong and had Color OS on it but I flashed CyanogenMod onto it, here's some more information.
- The phone is connected to Amaysim, which runs of the Optus network I believe, so it's connected onto the mobile network just fine.
- The Micro-SIM card I'm using is brand new, it's put in correctly into the slot, meaning upside down facing towards the bottom of the phone, so that's fine.
- I've tested the SIM with other phones and it works perfectly fine.
- When it locks me after 45 seconds, it fluctuates from saying, "Call Not Sent" to just it being stuck on the dialling screen.
- After being locked out, I can't receive any calls either, I've tried calling the phone but nothing shows up.
- After being locked out, I can't receive any messages either, when I try to send a message it just stays stuck in sending, and if I restart the phone, it just says the text failed.
- I've contacted Amaysim Help Desk, and they say my problems lie with the phone being locked, and I'll have to contact the manufacturer to sort it out.
- I've also contacted my supplier, who seems to have trouble finding out the issue.
- APN settings are set correctly with my mobile carrier.
- Already done a factory reset, didn't fix the issue.
- Put the preferred network type to 3G under Mobile Network settings.
- I flashed CyanogenMod 11S using this tutorial from youtube, /watch?v=QDKOEtN9pbo and downloaded the cm-11.0-XNPH22R-bacon-signed.zip file.
Please can anyone help me with issue, sorry for long wall of text, I really want this phone to work!
Cheers,
Click to expand...
Click to collapse
Hey there fellow Aussie. See link provided by other member, it should fix you up.
Transmitted via Bacon
That modem actually proved to be worse for me.. Before I didnt have stable 3G connection.. that modem made my 4G connection worse too. The best, and most stable modem I have found thus far is in the latest nightlies. It is still very very very weak when it comes to 3G connectivity but its better than everything else I have tried. And believe me, I have tried pretty much every rom there is on this forum including XNPH22R, XNPH25R, MahdiRom, CyanHacker, and All the nightlys.
The only one I havent tried is Color OS because I am afraid it will lock my bootloader again.

Pop up "managed roaming" on the screen every 15 seconds

Hello everyone,
Let me submit here a problem that rots me life:I have a Xiaomi Mi4i and despite the updated 5.9.16, I have a problem with pop-up that appears every 30 seconds indicating the "Managed Roaming (Sub1) ....
sorry I'm not allowed to post a screenshot on this forum but you can see it folowing this link ( by replacing dashes by what is missing): h--p://w-w.hostingpics.net/viewer.php?id=168394Screenshot20150920200955.png
It is a message that tells you that your network operator you manually select from one of two sim cards is not captured and invites you to choose another manually or set to automatic mode.I'm forced to choose between cancel or ok to make disappear this message that highlights on the screen and causing interference on my running applications. Since I am in the border area, and that according to the side where I am of the border, there is always one of the two SIM cards no longer picks up the signal. I can not afford to let the sim cards in the automatic mode because roaming is too expensive and it's also the reason that made me choose this dual sim. Suddenly, the pop-up turns on the screen every 15 sercondes and it rots me, every time I pick up the phone I need to click cancel and it turns round. It annoys me so much that if I do not find a solution I'll have to buy another phone ... It's so stupid but I have no solution, I had the same problem with a MI2 2 years ago and I had to put it in a drawer ... I thought that since that time, problem had been resolved. But I can not be the one to meet this concern all the same! I tried everything without success.
I specify that I tried all possible versions miui and the problem is the same.
I think it is imperative that developers delete this message pop-up screen and simply leave the choice to seek a network from the notifications bar !!! I have a bottle thrown into the sea via the application "BUG" pending .. If someone has another solution waiting for the grace of an update includes a fix, I'd be eternally grateful to him ...
Please, can someone help me? I do not know what to do, this problem makes my phone unusable!
Yep, happens to me too. There are some weird bugs in MIUI.
mandarin91 said:
Yep, happens to me too. There are some weird bugs in MIUI.
Click to expand...
Click to collapse
Yes what a pity, I should have stayed on a standard model because Miui is for those who love having problems ....
This fuuccccck pop up....lost signal and then pop up simultaneous...how to delete forever this pop up
It's 2018 and the problem still here, but there's good news. I know it's an old thread, but this provides a possible solution. On Android 8, on the Available Networks screen, you can tap Choose Automatically and the problem stops, even if you are unable to connect to a network. Might also work for other android versions.
I have xiaomi a1 and still same problem.
If I put on automatic, phone will change to roaming network and I dont want that!
Im still on stock rom. If I take some custom rom will I have same problem.
Anybody know?????

Homtom HT10 firmware HOMTOM-HT10-Android6.0-V01-20170226

Homtom HT10
a new official firmware has been released:
HOMTOM-HT10-Android6.0-V01-20170226.zip
http://www.homtom.cc/
https://drive.google.com/file/d/0By2t6rTTiNQNcEJ1QkpKQnhzck0/view?usp=sharing
no change log unfortunately
could you please report if those major bugs listed bellow are finally fixed?
is it rootable? if yes, how?
- no OTA update
- losing user language preference (simcard default language is used instead)
- losing connectivity (cannot make/receive calls)
- iris / pattern unlock crash/reboot
- random reboot
- screen calibration issue (not responding sometimes and it cannot be fixed with calibration apps from Google store)
- blurry pictures (slow focus and shutter speed)
- bad audio quality (over saturated)
- clean of malwares and chinese apps
Hardware features that were announced but never won't be available (fake advertising / SCAM):
- 5Ghz Wi-Fi compatibily
- NFC
- OTG
*** UPDATE ***
Ok folks... I removed the simcard and also the battery few seconds and flashed latest firmware with sp_flash_tool (firmware mode not download mode) and lost everything (all apps / data) but there is a good news... smartphone doesn't lose language preference anymore!
unfortunately smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !)
(I thought it was solved too because it has worked almost half a day but actually i've still got this issue!)
so HomTom HT10 is still a useless 'smart' brick...
And HomTom is doing the same than UMI: banning from their Facebook page users reporting bugs or false avertising (OTG/NFC/Wi-Fi 5Ghz/full bands support/...).
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Tradexer said:
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Click to expand...
Click to collapse
Mine is the same it's just their typo error. When extracted it's 20170225
Anyway there is a new official firmware... Anyone tried it already?
@ homtom.cc
HOMTOM-HT10-Android6.0-V01-20170510.zip
I'm looking for an English (or global) custom ROM for this device running Android 6.x or 7.x
MoKee, GizROM, LineageOS 13/14/15. Any ROM 100% working.
I bought one of these a while back and using it on the T-Mobile network for over 8 months. I also have not had any trouble that you stated above such as loosing connectivity or the iris scan crashing. I do agree that it would be nice if you could turn off the iris scan noise though. Love this phone and glad I took a chance when ordering it.
I may have found this thread a little late, but here I am. I have the Homtom HT10 running the firmware Android-6.0-V01-20161202 and I was able to root the device using Kingo Root. It's been a while, but I think there were some additional steps to go through before this root worked. My question is if anyone here has had success in rooting one of the newer firmwares, since I'm not sure if this root would survive the firmware update and I wouldn't want to lose root access.
Also, does anyone know how to replace the Kingo Superuser app with Chainfire's version?
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
leo_hacker82 said:
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
Click to expand...
Click to collapse
I've flashed HOMTOM-HT10-Android6.0-V01-20170622 and so far all works pretty good (it keeps the language)...
Only audio EQ quality is poor (distorsion) and volume / quality issue in phone calls.
Not sure yet if OS is able to switch properly from a deficient 4G network to 3G/2G (because i'm currently using forced 3G mode in settings) but it seems to work better than previously.
flashing the Rom
Hi guys. I'm having trouble loading the latest firmware thru sp flash tool.
I'm running Windows 10 and I've installed the extra drivers.
Would love some help.
Thanks
Did you have to push any button combinations to get SPflashtool to start?
chevycowboyusa said:
Did you have to push any button combinations to get SPflashtool to start?
Click to expand...
Click to collapse
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
leo_hacker82 said:
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
Click to expand...
Click to collapse
I used a different version of flash tool and it started when I put the battery in. There's so many versions of flash tool I guess. But I got it working.
Thanks for the response!
Chevy
My HT10 (got it a month ago) GPS not working
Hi guys
My HT10 GPS in to working. The phone is new, I just got it, and it literally only has viber and Here maps on.
The GPS tested today, not working.
Under a sky with no clouds in the middle of a field with no obstructing buildings and no signal whatsoever.
custom build version: alps-mp-m0.mp9-v1.33_aeon6797.6c.m_p11
Hello
I am french and I live in Ireland.
I have same problem with my Homtom HT10. My smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !). I indicated the problem to Homtom who asked me to update Firmware but it did not improve the problem. Homtom suggests me sending back the smartphone for repair but postal charges are very expensive for China.
No solution... I have to restart my Homtom all days if I want to send a SMS or make a phone call.
Perhaps a problem with the SIM Card ?
I got mine since 4 months ago.
Probably the worst android I ever got.
It is fast ok and charge is really quick but its always losing connection. Its more like a photo camera and mp3 than phone.
The other stupid thing is that can connect Wifi 5Ghz and the 2.4 is really slow.
I have already stock firmarware 20170622
Serious Homtom ??
Hi
My question to Homtom :
When Androïd 7.0 Nougat is going to arrive for my Homtom HT10 ?
Homtom's answer :
Dear customer,
Hello.
Unfortunately, we don't have any available news about update to Android 7.0 on HT10 at present. Please note that the original Android platform could not be upgraded in normal situation.
Best regards!
Email: [email protected]
It's not a joke... An incompetent technical department

SMS not sent in Poco X3 (karna) (Indian version)

Heyy Guys,
I'm creating this post after facing terrible issues and embarrassing situations because I can't send sms from my Poco X3. It's a new phone and barely a month old, and I've tried uninstalling updates for career services app, Google messages app rebooting the phone and what not!! Still rarely on some lucky day I can send sms and rest of the time I can't..!! It's really frustrating when you need to do online payment and need to send a verification text..!
Thankfully @Dandito from XDA forum replied to a thread for another poco phone and he said that
"The problem is existing only when the VOLTE service is enabled. Try to move on 3G only or just stop Volte under 4G and it will be ok. Unfortunately Xiaomi are using some specific technology for volte sms sending and the your network provider does not support it. The phone is trying to send SMS through SS7 instead of SIP protocol when VoLTE is enabled. I'm trying to find a hidden menu where I can eventually switch or choose a protocol but without success."
This fix worked for me miraculously therefore kudos to him for finding this..!! Respect+++++++ for this guy!!!
Now if anyone can find a fix for using volte and sending sms at the same time then please please do reply to this thread!! I'm trying my best to find a solution but your help would be great too!!
I did some tests and I have new findings..! Please hear me out!
I can't send sms from my sim in poco x3 when volte is on!!! And when it's off then also rarely it works... sometimes I can't receive any otp on this phone!!
Do note that this idea 4g sim works perfectly and can send and receive sms in my realme 1 with volte on !
Now other sim cards work perfectly in my poco x3!! I tried everyones sim in my house and it worked fine..!!
Now if I complain to idea people then they'll say that it works well on another phone so please complain to phone company..!
And if I go to poco then they'll say that change your simcard as other sim works fine!!!
I'm genuinely tired and frustrated and I get heavy embarrassed while making online payments and imp work stuff!! Sending and receiving SMS is fundamental and necessary and this is barely a month old device!!!
Guys any suggestions would be heavily appreciated
I use Volte on both my SIMS and send SMS normally. Jio and Vi (Vodafone Idea).
Alrich said:
I use Volte on both my SIMS and send SMS normally. Jio and Vi (Vodafone Idea).
Click to expand...
Click to collapse
Lucky man..!! But wait! Which rom do you have?
krutangdesai said:
Lucky man..!! But wait! Which rom do you have?
Click to expand...
Click to collapse
Regular stock ROM that came with my phone.
MIUI 12.0.8. Are you sure this is an actual problem that exists or something wrong particularly with your device. I haven't heard of anyone having this problem of being unable to send SMS while on VoLTE. I have multiple devices and multiple providers and they work fine on all of them too.
I did some tests and I have new findings..!! Please hear me out!
I can't send sms from my sim in poco x3 when volte is on!!! And when it's off then also rarely it works... sometimes I can't receive any otp on this phone!!
Do note that this idea 4g sim works perfectly and can send and receive sms in my realme 1 with volte on !
Now other sim cards work perfectly in my poco x3!! I tried everyones sim in my house and it worked fine..!!
Now if I complain to idea people then they'll say that it works well on another phone so please complain to phone company..!
And if I go to poco then they'll say that change your simcard as other sim works fine!!!
I'm genuinely tired and frustrated and I get heavy embarrassed while making online payments and imp work stuff!! Sending and receiving SMS is fundamental and necessary and this is barely a month old device!!!
Guys any suggestions would be heavily appreciated
Well since your steps of troubleshooting have failed to reach a singular conclusion, I have a feeling that something got messed up during original pairing of your phone and that particular SIM card.
One test says your phone is fine because other SIMS do their job just fine.
Other test says your SIM is fine because if you put it in another phone and they do their job fine.
Which leads me to one conclusion. There is some kind of pairing glitch with that particular SIM and your phone.
I have only a few suggestions. And you might want to do them ANYWAY.
1: Go to Idea (now Vi) showroom, ask for a replacement SIM. You don't need to explain to them why you need it. Just say it doesn't work or it's scratched. Don't tell them about it working on other phones etc. New SIM costs around 30 - 100 depending if they follow official process or want money in their pockets. Activates within 4 hours with the same plan but OTP will not work for 24 hours.
2: In the meanwhile or if you can't get a replacement SIM use Isopropyl alcohol and clean the current SIM you have.
3: Factory reset your phone WITHOUT your SIM inside and set it up fully without the SIM. (Make sure you remove your Google Account before the Factory Reset.)
4: Last if all else fails. Take your phone to Mi Service Center and make up some stupid reason and ask them to flash your phone. Tell them you have already Factory Reset (3 times 4 times etc) and that it didn't work. By default they automatically will jump to Flashing it, no questions asked.
They will also flash a version of MIUI around 1 or 2 versions behind current version.
All the best and please update after trying these steps.
Alrich said:
Well since your steps of troubleshooting have failed to reach a singular conclusion, I have a feeling that something got messed up during original pairing of your phone and that particular SIM card.
One test says your phone is fine because other SIMS do their job just fine.
Other test says your SIM is fine because if you put it in another phone and they do their job fine.
Which leads me to one conclusion. There is some kind of pairing glitch with that particular SIM and your phone.
I have only a few suggestions. And you might want to do them ANYWAY.
1: Go to Idea (now Vi) showroom, ask for a replacement SIM. You don't need to explain to them why you need it. Just say it doesn't work or it's scratched. Don't tell them about it working on other phones etc. New SIM costs around 30 - 100 depending if they follow official process or want money in their pockets. Activates within 4 hours with the same plan but OTP will not work for 24 hours.
2: In the meanwhile or if you can't get a replacement SIM use Isopropyl alcohol and clean the current SIM you have.
3: Factory reset your phone WITHOUT your SIM inside and set it up fully without the SIM. (Make sure you remove your Google Account before the Factory Reset.)
4: Last if all else fails. Take your phone to Mi Service Center and make up some stupid reason and ask them to flash your phone. Tell them you have already Factory Reset (3 times 4 times etc) and that it didn't work. By default they automatically will jump to Flashing it, no questions asked.
They will also flash a version of MIUI around 1 or 2 versions behind current version.
All the best and please update after trying these steps.
Click to expand...
Click to collapse
Dayyyyuuummmm...!! I'll definitely try that Man...!! Thanks a lot for those suggestions...!! Will surely update here in detail once the issue is resolved..!
For reference, I faced a similar issue with my Idea SIM after I got it replaced once. I could NOT absolutely make any calls on 3G.
Everyone's SIM in my phone the calls worked fine, my SIM in others phones ALSO worked fine for making calls on 3G. But there was something particularly wrong with this CURRENT SIM and my PHONE together.
I got a new SIM for 30/-
It got activated within 20 minutes.
Everything works fine now.
(No needed to Factory Reset)
It's some pairing miscommunication that occurs at the time of activation and that error somehow stays with the card and phone combined. I'm not an expert on this so I could be wrong.
Technology is weird.
Alrich said:
For reference, I faced a similar issue with my Idea SIM after I got it replaced once. I could NOT absolutely make any calls on 3G.
Everyone's SIM in my phone the calls worked fine, my SIM in others phones ALSO worked fine for making calls on 3G. But there was something particularly wrong with this CURRENT SIM and my PHONE together.
I got a new SIM for 30/-
It got activated within 20 minutes.
Everything works fine now.
(No needed to Factory Reset)
It's some pairing miscommunication that occurs at the time of activation and that error somehow stays with the card and phone combined. I'm not an expert on this so I could be wrong.
Technology is weird.
Click to expand...
Click to collapse
Also one wierd little detail I'd like to share..! As we have Google apps in dialer and messages....and this is for messages app in particular..! Whenever I receivet these flash message or pop-ups of remaining balance or recharge expiry days left after every phone call or sms..... then in my current sim card it comes as a full page banner anything that's currently running will be interrupted unless I cancel that persistent flash message and then continue my work...like full opaque page no transparent or translucent or anything!! And if I put other sim cards then it'll literally show up in the bottom without any interruption!! Just a small place at the bottom of screen...!!! Such wierd stuff happens man! I still can't figure out the reason for that!! Both sim of same company and same recharge plans...still they have completely different behaviour and quality.... technology is genuinely wierd
krutangdesai said:
Also one wierd little detail I'd like to share..! As we have Google apps in dialer and messages....and this is for messages app in particular..! Whenever I receivet these flash message or pop-ups of remaining balance or recharge expiry days left after every phone call or sms..... then in my current sim card it comes as a full page banner anything that's currently running will be interrupted unless I cancel that persistent flash message and then continue my work...like full opaque page no transparent or translucent or anything!! And if I put other sim cards then it'll literally show up in the bottom without any interruption!! Just a small place at the bottom of screen...!!! Such wierd stuff happens man! I still can't figure out the reason for that!! Both sim of same company and same recharge plans...still they have completely different behaviour and quality.... technology is genuinely wierd
Click to expand...
Click to collapse
Same issue with my new Vi SIM. (Didn't happen when it was iDea SIM on the same phone). I have tried every possible thing to block this behavior including contacting my service provider to let them know I don't need the messages cause I'm on Unlimited pack.
This is more to do an issue with the way Vi sends those messages as a priority/emergency and not as a regular USSD message.
Alrich said:
Well since your steps of troubleshooting have failed to reach a singular conclusion, I have a feeling that something got messed up during original pairing of your phone and that particular SIM card.
One test says your phone is fine because other SIMS do their job just fine.
Other test says your SIM is fine because if you put it in another phone and they do their job fine.
Which leads me to one conclusion. There is some kind of pairing glitch with that particular SIM and your phone.
I have only a few suggestions. And you might want to do them ANYWAY.
1: Go to Idea (now Vi) showroom, ask for a replacement SIM. You don't need to explain to them why you need it. Just say it doesn't work or it's scratched. Don't tell them about it working on other phones etc. New SIM costs around 30 - 100 depending if they follow official process or want money in their pockets. Activates within 4 hours with the same plan but OTP will not work for 24 hours.
2: In the meanwhile or if you can't get a replacement SIM use Isopropyl alcohol and clean the current SIM you have.
3: Factory reset your phone WITHOUT your SIM inside and set it up fully without the SIM. (Make sure you remove your Google Account before the Factory Reset.)
4: Last if all else fails. Take your phone to Mi Service Center and make up some stupid reason and ask them to flash your phone. Tell them you have already Factory Reset (3 times 4 times etc) and that it didn't work. By default they automatically will jump to Flashing it, no questions asked.
They will also flash a version of MIUI around 1 or 2 versions behind current version.
All the best and please update after trying these steps.
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Click to collapse
Heyy Man! I got a sim replacement from vi yesterday..I had an idea sim and now it's vi.... and 24 hours later sms services are available so today I tested everything and everything works perfectly fine! I can send sms even when volte is on.... and regarding that annoying full page balance remaining pop up...I just switched my default sms app to signal coz truecaller has already so much of our info and signal seems to respect privacy and also because why not and it's damn awesome you get those alerts in the notification shade now.. which is where they should be... and I hope to not face this issue ever again... Thanks a lot for all the help brother!! Cheers for life
krutangdesai said:
Heyy Man! I got a sim replacement from vi yesterday..I had an idea sim and now it's vi.... and 24 hours later sms services are available so today I tested everything and everything works perfectly fine! I can send sms even when volte is on.... and regarding that annoying full page balance remaining pop up...I just switched my default sms app to signal coz truecaller has already so much of our info and signal seems to respect privacy and also because why not and it's damn awesome you get those alerts in the notification shade now.. which is where they should be... and I hope to not face this issue ever again... Thanks a lot for all the help brother!! Cheers for life
Click to expand...
Click to collapse
I'm glad to be of help. I knew the issue was with that particular SIM pairing. Here's some bonus information for you.
Type *199# in VI
Then send 2
Then send 2
Then send 4
This will stop the Data Notification.
If I have genuinely helped you please give all the comments I've made that helped you a THUMBS UP.
That would really be appreciated on XDA
krutangdesai said:
Heyy Guys,
I'm creating this post after facing terrible issues and embarrassing situations because I can't send sms from my Poco X3. It's a new phone and barely a month old, and I've tried uninstalling updates for career services app, Google messages app rebooting the phone and what not!! Still rarely on some lucky day I can send sms and rest of the time I can't..!! It's really frustrating when you need to do online payment and need to send a verification text..!
Thankfully @Dandito from XDA forum replied to a thread for another poco phone and he said that
"The problem is existing only when the VOLTE service is enabled. Try to move on 3G only or just stop Volte under 4G and it will be ok. Unfortunately Xiaomi are using some specific technology for volte sms sending and the your network provider does not support it. The phone is trying to send SMS through SS7 instead of SIP protocol when VoLTE is enabled. I'm trying to find a hidden menu where I can eventually switch or choose a protocol but without success."
This fix worked for me miraculously therefore kudos to him for finding this..!! Respect+++++++ for this guy!!!
Now if anyone can find a fix for using volte and sending sms at the same time then please please do reply to this thread!! I'm trying my best to find a solution but your help would be great too!!
I did some tests and I have new findings..! Please hear me out!
I can't send sms from my sim in poco x3 when volte is on!!! And when it's off then also rarely it works... sometimes I can't receive any otp on this phone!!
Do note that this idea 4g sim works perfectly and can send and receive sms in my realme 1 with volte on !
Now other sim cards work perfectly in my poco x3!! I tried everyones sim in my house and it worked fine..!!
Now if I complain to idea people then they'll say that it works well on another phone so please complain to phone company..!
And if I go to poco then they'll say that change your simcard as other sim works fine!!!
I'm genuinely tired and frustrated and I get heavy embarrassed while making online payments and imp work stuff!! Sending and receiving SMS is fundamental and necessary and this is barely a month old device!!!
Guys any suggestions would be heavily appreciated
Click to expand...
Click to collapse
To set or change the SMS service center number on your SIM card​
From your Home screen, tap the Application screen icon.
Find and tap Phone.
If the dialpad does not appear, tap the dialpad icon.
Type *#*#4636#*#*.
Tap Phone information.
Scroll down to SMSC.
Tap Refresh to get the current number and the format it uses. If Refresh error or Update error appears, contact your network operator.
Enter the relevant SMSC number in the input field using the correct format with in "", then tap Update. If Update error appears, contact your network operator.

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