I just recently got an iPhone 8+ ( )after being an Android owner for years and initially had no problems with it and my watch. After the IOS 12 update, my phone was having a problem with the battery draining, so I did a complete wipe and reset of it last night. The watch worked fine on 12 before the reset. This morning I tried to install an app and a few watch faces and the Samsung app will not let me. When I hit "install", I get a message on the app saying to "check gear". On the watch, it is asking to connect to a wifi network. I have it set to auto, which is how it has always been. I tried setting it to on all the time, and verified it was connected, but I get the same message when trying to install apps. I tried removing and reinstalling the app, but that made no difference. I really do not want to reset the watch due to the fact that there is no apparent way to backup my watch faces, and I have about 20 of them!
Has anybody else ran into a problem like this?
Never mind! I figured it out. Was just a dumb error om my part!!
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Ok, I have had the Sony SmartWatch 2 for about 6 months now and it has worked great for me until I got a new phone. I upgraded from a Samsung Galaxy S4 to a Galaxy S5. When I did this, I wiped the watch completely and reinstalled all the apps to the phone in which the apps pushed a new firmware to the phone, this was to allow for the 3 watch faces. Once I did that, the watch/phone connection works great, untill...I disconnect the bluetooth connection between the phone/watch for an extended period of time. I am not sure how long extended is but from the time I get home at night until I get ready to go to work the next morning is what I have been doing lately. Once I get up and get ready, I turn bluetooth back on and the phone will not connect to the watch and the Sony SmartConnect app starts to crash. The only way to get this to work again is to wipe the watch and reconnect all over again.
I went through yesterday and uninstalled all the apps, including the SmartConnect and the Smatwatch2 app needed to connect the watch, re-paired the two together and it worked until this morning when it failed again.
Any ideas? I really don't want to have to scrap the watch for something newer.
Thanks.
I went from S3 to S5. I notice that sometimes the watch is unable to reconnect to the phone until I restart Bluetooth on the phone. Also, I am using the previous watch firmware (hacked version allowing overdraw of watch widgets). Maybe you could try this version and see if that works?
Where can I download the firmware you are talking about? I have tried to restart bluetooth on the phone and that doesn't help. Seems like whatever has happened, the fact that Sony SmartConnect is crashing is causing the majority of the problem. Once that crashes, I can't get anything to work.
The most easy is to clear cache on the 2 android app -> SmartConnect and Smartwatch2.
After unpair and clear device on phone, on watch setup reinit watch. All this at one time.
Ok, cleared the cache on both the SmartWatch SW and the Sony SmartConnect apps then I unpaired the watch from the phone. I was able to repair it and get it to connect. I had to re setup my watch faces and my background but it looks like everything else is working.
Now, the big question is later today when I disconnect the watch from the phone and then come back a few hours later to reconnect it, will it reconnect or will it fail and if it fails, I can't see clearing the cache every time as the final solution to fix this.
Any ideas to consider if it fails again?
Thanks.
Use only one watchface perso with widget and 2 other as original in first time.
I noticied that have much problem with my SW2 when I load a lot of personalized face. All face fill the SW2 memory and there are some issue with memory. Before my SW2 rebooted often. Now I try to see with simple face and no more problem since this.
Hi
Since I've woken up I've had trouble logging into the store. It keeps asking me for a password and sometimes says it's wrong, even though it's been reset. If I enter the 'watch faces' menu in the Gear app on my phone, it hangs forever, installing watch faces also fails, they install forever. I have deleted the app, soft reset the watch and reinstalled, still the same problem.
Is anyone else having this today? I've had no issues before with any of this. I'm wondering if it's something at their end. I'm on a standard non-rooted moto x, nothing has been changed since yesterday.
I'm also having problems connecting to the Gear App Store from Gear Manager on my Galaxy S4. It gives me an error that there is "No network connection". Funny, all my other apps get on the network just fine. I have a strong signal on a very fast WiFi network. I guess the "network connection" that is broken is at their server(s).
I'm having trouble too. The gear app seems to work fine until I try to download a watch face or other app. Then I just get a message that day no response, times out. Haven't been able to download from the gear store for 3 days now. I'm on pure nexus....
I have an other issue: totally blank and empty Gear Apps Store. Everything else works fine for me (notifications, S health, settings in Gear app).
I installed Samsung Gear, Gear plugin, Samsung Accessories Service, S Health from Play Market without any problems.
http://forum.xda-developers.com/gear-s2/help/blank-empty-samsung-gear-app-store-t3275190
Hi All,
I am using an iphone, recently I bought a s2 classic gear from my friend. Currently I see the all notifications with the phone does not matter. However, when I visit Galaxy Apps, I find it very difficult to install applications or watch faces, which always stops at Installing....0% . I want to ask is there a way to fix this error or have many people encounter this situation when using on the ios operating system?
I wonder if samsung will still be developing ios apps because i see the Gear S app has no new updates.
I am using the Samsung Gear S2 Classic 3G SM-R735T.
Thank you so much
Anybody help me this problem ?
I had this problem too. I turned off the watch and waited on my iPhone 7 Plus for the installations to fail, then turned off my phone and booted both back up. It eventually worked after doing that a few times. If that doesn't do anything, you can always try factory resetting the watch.
DarkWolffe said:
I had this problem too. I turned off the watch and waited on my iPhone 7 Plus for the installations to fail, then turned off my phone and booted both back up. It eventually worked after doing that a few times. If that doesn't do anything, you can always try factory resetting the watch.
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Thanks for your replying. Temporary, I don't want to factory resetting, because I have to download again watchfaces, download apps.. Currently, I download watchfaces via my gear s2 or install via GWD, I feel satisfied with this solution . Hope that Samsung will update for their app on App Store and upgrade gear os :laugh:
GM all. I had been having trouble with my GW4 LTE (non-classic) not recognizing my home WiFi password, when it had been for many months. I have a Note 20 5G and I'm on the Android 12 Beta. So I wrote to the Beta community and he said to delete the Gear Wear an on the watch, reinstall from the Play Store, and I mistook it for saying to remove it on the phone. Now, when I try to reconnect with the GW4, it says it will delete everything and pair as a new phone/watch. The auto backup unfortunately DID NOT save ANY backups. I have a ton of watch faces that I bought (I know I should be able tor reinstall from Play Store), some watch faces that I created (I may be able to get back), but other data that I know will be lost.
Anybody know of a way to re-connect but preserve the data. There are ways to do it with Wear OS 2, but NOT Wear OS 3. My Tizen watches were not affected and I was able to save all my Samsung Health data to my GW3. Any help, thoughts, would be greatly appreciated.
hello, yes that would be good. i reinstalled wear plugin and wear app due to latest bug on plugin app now cant connect same phone to watch. it stuck at 80-90% during setup. Dont wanna reset the watch before getting my data. No solution?
I finally gave up and reset the watch and paired it again. All is well now. This time did an immediate backup after I tweaked everything I wanted. I will try to now remember to back up at least once a week. Happy Holidays everyone!
It all has to do with the "Galaxy Watch4 Plugin". If you're having any issues syncing between phone and watch. If you end up having to reinstall it then you'll have to reset your watch too. Make sure you backup!
This watch used to be paired to my Pixel 6 Pro, no problem from day one. Yesterday I fully charged the watch and then noticed that it wasn't paired. I went into the Health app, Devices, and it was not showing so I tried to Add. "No devices found". So after rebooting both the phone and the watch without any luck, shutting down Bluetooth and re-enabling I finally did a factory reset on the watch, cleared the cache and data in the Health app and uninstalled it. Then I scanned the watch after picking my language with the phone as if it were a brand new watch and setting it up for the first time. No love. It will NOT pair! "No device found".
Please help. As we know the watch is pretty worthless without being paired to a phone and the Health app.
I returned the watch to the seller and will get a full refund.