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[Q] [Help] Stuck in boot on Google

Alright. This is a 100% stock Nexus S- nothing "development" wise was done to the device, no system tools installed that could cause issues, basically nothing but basic apps loaded on the device.
It just started today. I was working on my bf's Vibrant (another, more successful story) and grabbed my Nexus and hit the power button and it did not turn the screen back on. Holding the power button down did not reboot the device, and none of the buttons would light up or function.
So, I pulled the battery. Now every time I try to boot, it hits the "Google" screen and stays put. I left it alone for 5 minuets hoping it would finish booting and nothing. The soft buttons will light up, and if I touch them they register the touch but it does not help the phone to boot.
I do know that the phone was basically dead right before this happened, and at first I thought it was just dead. However, its been on the charger for at least 30 minuets- which should have given it enough of a charge to boot up, and still nothing.
What could cause this issue?
I did install a couple of new applications today, and I know the market updated a bunch of them but they're all apps that I've had on several phones (minus the two new ones today) and have never had an issue with any of them. The two new ones I downloaded were OS Monitor, and a 2G/3G toggle for hopes of improving some battery life.
But those are the only two things I've done differently. I've only been using the phone for a week but I haven't had any problems at all, before this.
Now- if worst comes to worst I can seem to get into the bootloader, and through that, stock recovery. So I can try to do a factory reset and wipe cache but without a backup I really kinda hope thats a last resort.
Please help, and let me know if you need any more information.
Thank you!

I understand that you're fully stock which I assume means you have a locked bootloader (everything I say from here on out assumes as such)? First, I'm going to also assume that you didn't update to 2.3.3? If not, then follow the steps in this guide to boot into a custom recovery and from there go to backup and restore and do a NANDroid backup. Now go to mounts and storage and mount USB storage (or whatever its called, don't have my phone right here). Plug your phone into your comp and copy over whatever you'd rather not lose from your SDcard (just in case you have to wipe). Now download the 2.3.3 update from here and put it on the root of your SD card. Now go back and flash this. Reboot and see if you're golden. If so, great, if not try a factory reset.
If that doesn't work go through the steps again to boot into a custom recovery, you might have to unlock your bootloader and wipe all your data (again) and restore your backup and try doing a factory reset with that. Don't worry about unlocking the bootloader, it can be relocked with a simple command and it won't wipe anything to relock it.
Here is the command just in case:
Code:
fasboot oem lock

I got all the way to having clockwork recovery booted up on the phone, but nothing would mount. Everything gave me an error, and factory reset froze...
I don't think there is anything I can even do from here, is there?

Stuck at "erasing" when doing a factory reset?

Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?

Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?

Try pushing the system.img using fastboot. Might be best to start over and do a clean install.

Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk

Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse

martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem

I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app

i have the same problem

What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.

lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks

iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.

gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally

Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself

mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.

I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar

Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.

Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.

Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.

Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.

Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.

Help: Nexus 5 Rebooting randomly and going into bootloops

16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.

iamjimmy said:
16 GB black Nexus 5 on ART with stock recovery, stock kernel and rooted using CF's autoroot and bootloader unlocked. The phone was running perfectly for the past 3 months.
Now it has started to randomly reboot all the time and goes into bootloops which take a while to recover from. It seems that the power button is super sensitive. Even touching it mildly brings up the power off option. After reboot the phone went back to Dalvik runtime from ART.
I've been running Dalvik every since. I've uninstalled most apps. But the phone keeps on rebooting again and again just randomly in the middle of tasks. After this the phone goes into a boot loop until it boots successfully. It's almost impossible to use the phone right now, because the reboots just happen more and more frequently.
I've tried wiping the cache, uninstalling apps etc. Nothing has helped.
Any suggestion? Thanks in advance.
Click to expand...
Click to collapse
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.

mrfeuss said:
Sounds to me like a hardware issue-as if the button is partially depressed at all times. You could try popping the back off and blasting around the button with compressed air. Another option would be to RMA.
Click to expand...
Click to collapse
Thanks for the quick response. I don't want to mess around with the hardware of the phone. I think I will go the RMA route.
Do you have any suggestions in terms of the best way to backup the phone? Do you think a factory/data reset of the phone might help before RMAing?

I'd factory reset just as a precaution as your phone probably has some personal info on it

keepermike said:
I'd factory reset just as a precaution as your phone probably has some personal info on it
Click to expand...
Click to collapse
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.

iamjimmy said:
Yes. I will definitely factory reset before RMA.
Any idea on the best way to backup the phone content? Should I flash all system files for factory reset or just use the phone's menu?
Thanks.
Click to expand...
Click to collapse
Upload photos, music and videos to drive, dropbox or to your computer with usb. Then depending if you're rooted or not helium or titanium backup for app data. Me personally I'd just flash all files cause it doesn't take long to do so. Good luck and hopefully your new Nexus gives you better luck

Galaxy sm-j700h stuck in safe mode

Wokeup this morning and decided to restart my phone as i usually do every morning, but after the restart the phone has remained in safe mode since then. I have tried restarting the phone several times to no avail.
I believe phone has been rooted about 2 years ago or so. I dunno what kind of recovery im running also.
I am still running 5.1.1
J700HXXU1AOG6 (baseband version)
LMY48B.J700HXXU1AOI3 (build number)
Please any help to resolve this would be greatly appreciated
NOTE:
Im a noob, so please try to be clear as possible.
THANKS
UPDATE
Just realized the volume down button is not working(clicks but doesnt lower the volume). So im guessing this is what makes it enter safe mode all the time

What recovery are you using?

souvikghosh915 said:
What recovery are you using?
Click to expand...
Click to collapse
Well im not too sure, but when i was factory resetting the phone some blue/dark screen showed with TEAM WIN underneath it

Ekwere said:
Well im not too sure, but when i was factory resetting the phone some blue/dark screen showed with TEAM WIN underneath it
Click to expand...
Click to collapse
You have backups ?
What kind of ROM are you using ?
Anyways best is gonna be download any rom and wipe system, data, cache, dalvik...then flash it.
If you don't have backup and you're on stock then just download the firmware from Sammobile and then flash it via Odin, remember don't factory reset, else your all data will be wiped out.
Then start your phone, take a backup of the things you'll need and then reset and flash it again.
And if you're on a custom ROM and you don't have backups then flash the ROM on your recovery again without wiping anything. Restart your device then, you'll see your datas intact, then take a backup but most likely you'll see a lot of force stops of several apps while in this process. Then complete by flashing it again after wiping data system cache dalvik.

souvikghosh915 said:
You have backups ?
What kind of ROM are you using ?
Anyways best is gonna be download any rom and wipe system, data, cache, dalvik...then flash it.
If you don't have backup and you're on stock then just download the firmware from Sammobile and then flash it via Odin, remember don't factory reset, else your all data will be wiped out.
Then start your phone, take a backup of the things you'll need and then reset and flash it again.
And if you're on a custom ROM and you don't have backups then flash the ROM on your recovery again without wiping anything. Restart your device then, you'll see your datas intact, then take a backup but most likely you'll see a lot of force stops of several apps while in this process. Then complete by flashing it again after wiping data system cache dalvik.
Click to expand...
Click to collapse
No, i dont have any backups(most things were saved on SD card)
I believe its stock rom. The only thing i remember doing is rooting the phone long time ago when i got it.
I just realized that the volume down button is not functioning(clicks in but doesnt lower the volume) and i believe this is where the issue is as the volume down activates the safe mode feature
Im still gonna flash the phone none the less cos im still on older android and i hope it works

That volume down button is broken, stuck ON. Get it fixed.
Sent from my SM-J700M using Tapatalk

Thanks a lot to everyone who tried to help.
Will be taking the phone for repairs by Monday and will drop a feedback on how that goes

Fixed the volume down button and the phone is back to normal now.
Time to close this thread and go search on how to root the 6.0.1
Thanks guys

Cheers!
Sent from my SM-J700M using Tapatalk

Update 11.1.1.1 installed successfully on OP 6T but is stuck in loading

Hello,
Anyone else having problems after this update? I did it now and my phone does not start anymore. Or at least it hangs in the loading screen with the red and 2 white dots.
I shut it down with power and vol + twice but with no effect. It does not react on the power cable being inserted. When it's powered off and I insert the cable it starts to the loading screen, currently showing 14 %.
How to solve this?
Thank you!

I can boot into recovery or fastboot. Not sure how helpful that is though.

try to format data if you're able to go to recovery. as long you have recovery and fastboot intact, it's basically not ****ed up yet

dewa5227 said:
try to format data if you're able to go to recovery. as long you have recovery and fastboot intact, it's basically not ****ed up yet
Click to expand...
Click to collapse
But how can I save my data? I mean when I'm in recovery I have to enter the password before, so the data gets decrypted. But with USB attached I can only see 5 files on my desktop computer.
I emptied the battery and loaded it fully, then restarted. After a long time it say "This device has entered an unstable state. Please try rebooting your device using the exit button below..." and so on.
I hope a data recovery company isn't the only solution.
Also, is there no way to repair it? Like running the update again or something?

Why is there no „apply update from adb“ option in the recovery menu of OnePlus? Apparently I could have used that to backup all my data from the phone.
I tried wiping the cache partition without success so far.

So did Android squeeze security so much that not even the owner can save his data in this status now anymore? A bit sad when they themself break the phone with an update then.
What about these recovery services that also recover data from harddrives? Do they break the phone when they do their thing?