Google Drive Question - General Questions and Answers

I have the Google Drive app on several devices. It is very important to me. Last year it got shut down by Google for containing " contaminated" files which were just Excel files containing hyperlinks. Although the hyperlinks were perfectly safe my drive was frozen for some length of time then I had to remove the offending files for it to work again. I deleted them and eventually Drive got back to normal but it was a huge pita.
I have an old windows tablet which has the drive all on it containing those files. It hasn't been turned on in years so it isn't a problem. I would like to use it this weekend but I'm afraid it will update and put those files back to online Google drive from Google drive folder in tablet as soon as I turn it on. This will freeze my drive and I go through the huge hastle again.
When I shut off the old tablet it definitely contained those Google forbidden Excel files in the Google drive folder. If I turn it on will drive update to current status without those files or will it put them right back when folder updates to cloud freezing me out again? What is the easiest way to ensure that doesn't happen?

recDNA said:
I have the Google Drive app on several devices. It is very important to me. Last year it got shut down by Google for containing " contaminated" files which were just Excel files containing hyperlinks. Although the hyperlinks were perfectly safe my drive was frozen for some length of time then I had to remove the offending files for it to work again. I deleted them and eventually Drive got back to normal but it was a huge pita.
I have an old windows tablet which has the drive all on it containing those files. It hasn't been turned on in years so it isn't a problem. I would like to use it this weekend but I'm afraid it will update and put those files back to online Google drive from Google drive folder in tablet as soon as I turn it on. This will freeze my drive and I go through the huge hastle again.
When I shut off the old tablet it definitely contained those Google forbidden Excel files in the Google drive folder. If I turn it on will drive update to current status without those files or will it put them right back when folder updates to cloud freezing me out again? What is the easiest way to ensure that doesn't happen?
Click to expand...
Click to collapse
Boot to recovery and factory reset the device.
Or
Turn the device on in a place where there is no network to connect to, it won't update/upload/backup anything without a network connection. Use that time to turn off/disconnect all network settings/connections, then delete or uninstall whatever you need to get rid of, then reboot the device.
Sent from my LGL84VL using Tapatalk

Related

Office isn't opening any files...

I had to RMA my previous phone, so after I got my new phone I set it up. My old phone worked just fine, just the headphone jack didn't work.
However, my new phone cannot open any office files. If I go to the office app, it doesn't load any notebooks...it just says it is finding notebooks but nothing happens. It does load word and excel files though...however, I can't open up those files when I click on them. The phone downloads the file, but nothing happens afterwards. Blank screen.
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Listerine said:
I had to RMA my previous phone, so after I got my new phone I set it up. My old phone worked just fine, just the headphone jack didn't work.
However, my new phone cannot open any office files. If I go to the office app, it doesn't load any notebooks...it just says it is finding notebooks but nothing happens. It does load word and excel files though...however, I can't open up those files when I click on them. The phone downloads the file, but nothing happens afterwards. Blank screen.
Now, if I perform a soft reset and use SkyDrive, I can navigate and open up my files from there. However, if I try to open up a file using office first, fail, and then try to open up the file with SkyDrive then it will then fail.
I have tried resetting office multiple times, and renamed personal (web) , and even moved that file to another location. Still the same problem. Weirdly enough, even if I rename or move personal (web), the office app does not recreate the notebook.
Short version: Office refuses to load files and sync properly on new phone even with soft resets of phone and office.
Click to expand...
Click to collapse
You just need to reset Office in Configuration->Applications->Office->Reset. I had to restart the phone before it did let me to reset Office.
After that it was just simply a matter of synchronize the files.

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