Getting error with subtitle file - MX Player

Hello All,
I am facing a strange issue with subtitle file.
While watching movies, i download online subtitle from MxPlayer itself "opensubtitle.org", once file has been downloaded it give me error "Cannot read this file.Please make sure that the file is a valid subtitle file" but after this when i rename the subtitle file, issue gets resolved and same subtitle file starts working.
Anyone has solution for this ??

jayesh0099 said:
Hello All,
I am facing a strange issue with subtitle file.
While watching movies, i download online subtitle from MxPlayer itself "opensubtitle.org", once file has been downloaded it give me error "Cannot read this file.Please make sure that the file is a valid subtitle file" but after this when i rename the subtitle file, issue gets resolved and same subtitle file starts working.
Anyone has solution for this ??
Click to expand...
Click to collapse
We regret the inconveniences caused to you. Can you please collect a bug report from MX Player help menu immediately after the issue and share with us here? It will help us to assist you better.

MXPlayer said:
We regret the inconveniences caused to you. Can you please collect a bug report from MX Player help menu immediately after the issue and share with us here? It will help us to assist you better.
Click to expand...
Click to collapse
sure, will do that.

Related

[Q] MX Not Detecting Files

HI!
I usually download all my torrents on mobile including my TV shows.Recently,I downloaded arrested development season 1,mkv file and was watching it using mx Pla:yer prowhen all of a sudden my mx player stopped detecting those videos.So now I have to use my file explorer then navigate to downloads and then finally select a file and click it.This ****'s irritating ,so could you guys give me your advice,since you people know more?
@rashadthegre check
Settings > List > Folders
And see if your download folder is in the list of folders to be searched by MX.
rashadthegre said:
HI!
I usually download all my torrents on mobile including my TV shows.Recently,I downloaded arrested development season 1,mkv file and was watching it using mx Pla:yer prowhen all of a sudden my mx player stopped detecting those videos.So now I have to use my file explorer then navigate to downloads and then finally select a file and click it.This ****'s irritating ,so could you guys give me your advice,since you people know more?
Click to expand...
Click to collapse
Hi,
MX Player can detect most files with default setting.
But there are still some devices not detecting all files unless adding folders manually.
It would be help for improving default setting if you send system log after refreshing video list.
Please make sure that log should be gather immediately after refreshing video list because it will be erased periodically.
Thanks
bleu8888 said:
Hi,
MX Player can detect most files with default setting.
But there are still some devices not detecting all files unless adding folders manually.
It would be help for improving default setting if you send system log after refreshing video list.
Please make sure that log should be gather immediately after refreshing video list because it will be erased periodically.
Thanks
Click to expand...
Click to collapse
I am having the same issue. I have added the folders that my videos are in, on mutiple levels, adding every folder from the desired video folder up to root and still it has none of my desired videos and I must resort to using VLC. Here is my bug report, maybe I could get some help?
Om Nomz said:
I am having the same issue. I have added the folders that my videos are in, on mutiple levels, adding every folder from the desired video folder up to root and still it has none of my desired videos and I must resort to using VLC. Here is my bug report, maybe I could get some help?
Click to expand...
Click to collapse
Some of your video folders contains a file named ".nomedia". It actually represents that there is no media content inside the folder. So, if you keep any videos inside that directory or any subdirectory, it will be ignored.
For example your download folder in internal memory & media folder on external memory has ".nomedia" files. That's why it's not getting listed.
Either you have to delete those files or alternatively you can force MX Player to scan the directories even if ".nomedia" file found (Goto Settings >> List & Disable "Recognise .nomedia". Then, Refresh the video list.
Sent from my SM-G900H
That fixed it! Now i kinda feel stupid but im able to use my favorite video player again. Thank you! And I love you kind stranger lol.
please include vdat format in mx player because it is very new format
Please include vdat format in mx player
​
rashadthegre said:
HI!
I usually download all my torrents on mobile including my TV shows.Recently,I downloaded arrested development season 1,mkv file and was watching it using mx Pla:yer prowhen all of a sudden my mx player stopped detecting those videos.So now I have to use my file explorer then navigate to downloads and then finally select a file and click it.This ****'s irritating ,so could you guys give me your advice,since you people know more?
Click to expand...
Click to collapse
neelT said:
Please include vdat format in mx player
Click to expand...
Click to collapse
.vdat looks like just alias of .mp4
Anyway it will be added on next version for convenient use.

external subtiles not working on mx player pro version

I'm using mx player pro version.once my phone got hanged,so I undergo factory reset, from there on whenever I load external .srt subtitle file it is showing unfortunately mx player has stopped working.Other videos are playing smoothly,files with embeded subtitles are also working smoothly.
Please give a solution for this.
aravind564 said:
I'm using mx player pro version.once my phone got hanged,so I undergo factory reset, from there on whenever I load external .srt subtitle file it is showing unfortunately mx player has stopped working.Other videos are playing smoothly,files with embeded subtitles are also working smoothly.
Please give a solution for this.
Click to expand...
Click to collapse
Kindly collect the logs immediately after the crash & upload here.
For more info read here
http://forum.xda-developers.com/showthread.php?t=2843144
Sent from my SM-G900H using Tapatalk
external subtitles not working
Thank you sir for your fast reply.I performed all the things as you said,since the collected bug report is .zip file how can i send it you?I didn't see any insert option in reply box page?
aravind564 said:
Thank you sir for your fast reply.I performed all the things as you said,since the collected bug report is .zip file how can i send it you?I didn't see any insert option in reply box page?
Click to expand...
Click to collapse
There is an option to attach files. If you still has issues, kindly upload some where else like dropbox or drive & share the link
Sent from my SM-G900H using Tapatalk

[Fixed] Audio track and deletion bug

1.The audio track automatically changes.if i had choose Hindi it changes to English.This happens many times after i pause the video lock the screen and unlock.If I exit the player and again start the player then also it changes.
2.After deleting the file then also it shows in mxplayer.I exit the player and start the mxplayer then the the files is not shown
This has started happening after mxplayer updated to 1.9.0
dhruvdave said:
1.The audio track automatically changes.if i had choose Hindi it changes to English.This happens many times after i pause the video lock the screen and unlock.If I exit the player and again start the player then also it changes.
2.After deleting the file then also it shows in mxplayer.I exit the player and start the mxplayer then the the files is not shown
This has started happening after mxplayer updated to 1.9.0
Click to expand...
Click to collapse
it will better if you can provide bug reports for each issue.
If possible kindly provide a sample file or link to the file.
Thirumalai.K said:
it will better if you can provide bug reports for each issue.
If possible kindly provide a sample file or link to the file.
Click to expand...
Click to collapse
It is happening with all dual audio files.Will post bug report if it happens again.
For file deletion issue the file is get deleted but is showing till we exit mx player
Thirumalai.K said:
it will better if you can provide bug reports for each issue.
If possible kindly provide a sample file or link to the file.
Click to expand...
Click to collapse
Posting bug report.I played the file in hindi and paused the video lock the screen and unlock the screen audio changed to english
dhruvdave said:
Posting bug report.I played the file in hindi and paused the video lock the screen and unlock the screen audio changed to english
Click to expand...
Click to collapse
I couldn't reproduce the issue in my devices.
Our QA team is trying hard to reproduce it in other test devices.
Can you check whether it happens with 1.8.20 or not?
Thirumalai.K said:
I couldn't reproduce the issue in my devices.
Our QA team is trying hard to reproduce it in other test devices.
Can you check whether it happens with 1.8.20 or not?
Click to expand...
Click to collapse
I already tested with mx player 1.8.21 it is working perfectly
dhruvdave said:
I already tested with mx player 1.8.21 it is working perfectly
Click to expand...
Click to collapse
it will be fixed on 1.9.1.
Thirumalai.K said:
it will be fixed on 1.9.1.
Click to expand...
Click to collapse
Thanks

[Fixed] VobSub (.idx/.sub) subtitles not showing

Version 1.9.6 does not support playback of subtitles vobsub (sub/idx) like previous versions of the program
ayman_ahmed said:
Version 1.9.6 does not support playback of subtitles vobsub (sub/idx) like previous versions of the program
Click to expand...
Click to collapse
Can you collect the bug report immediately after reproducing the issue and share here?
If you are not sure about how to collect a bug report, Kindly read https://forum.xda-developers.com/app...t-bug-t2843144
1.9.16 mx playerSub.idx subtitles do not support plug-ins
:困惑:Previous support, now why not work?
wcylfj said:
:困惑:Previous support, now why not work?
Click to expand...
Click to collapse
Sorry for the inconvenience. We are aware of the issue & working on it.
We will try to fix the issue as soon as possible.
Thank you.
[BUG] VobSub (.idx/.sub) subtitles not showing
Running MX Player 1.9.17 with ARMv7 NEON custom codec 1.9.8 on my device, and the issue is that external .idx/.subs are not displayed, with either HW, HW+ or SW decoders. The subtiles file are loaded, as the subtitle selector icon is visible, but are not rendered. Bug report file is attached.
@ayman_ahmed @wcylfj @ksio89
We have fixed this issue on 1.9.18.2. Currently, it's rolled out to the public beta testers. You can check it out if you are interested.
I have 19.9.9 & can confirm .idx is working on my Sony Xperia Z (LineageOS 14.1.2) & Samsung Galaxy 3(4.4.4)
tnx
idx and sub not working again on 1.9.24
Hy guys,
sorry to bring this up again but the bug is present again, ive got this movie with idx and sub files on the same folder with the exact same name of the movie file, the subtitle is available on the subtitles menu, i can activate it but it doesnt show up on the movie..
are you aware of this?
thanks
tomalamix said:
Hy guys,
sorry to bring this up again but the bug is present again, ive got this movie with idx and sub files on the same folder with the exact same name of the movie file, the subtitle is available on the subtitles menu, i can activate it but it doesnt show up on the movie..
are you aware of this?
thanks
Click to expand...
Click to collapse
We couldn't reproduce it. Can you share the subtitles with us? It will help us to investigate further.
Thirumalai.K said:
We couldn't reproduce it. Can you share the subtitles with us? It will help us to investigate further.
Click to expand...
Click to collapse
Hy, thanks for your reply.
I've upload both files, IDX and SUB:
**tps://expirebox.com/download/828ddade4939b25c9c3bcfbab30a07f4.html
Thanks!
tomalamix said:
Hy, thanks for your reply.
I've upload both files, IDX and SUB:
**tps://expirebox.com/download/828ddade4939b25c9c3bcfbab30a07f4.html
Thanks!
Click to expand...
Click to collapse
Fixed!!
Im sorry to mislead you but the solution was real simple, ive restarted the system and now the subtitles show as intended.
A real noob error..sorry and thanks for the prompt reply!
Best regards

can't open .sup file

I found out in the changelog, mx player started supporting .sup file, so I just tried to open it with a streaming video, but it says "can't read this file. Please make sure that the file is a valid format."
In the log file, it says "subtitle too large". seems the sup file size is problem? it's 11.3MB.
want to attach the log file, but can't find any button or something for attachment. I feel really stupid
nzhd said:
I found out in the changelog, mx player started supporting .sup file, so I just tried to open it with a streaming video, but it says "can't read this file. Please make sure that the file is a valid format."
In the log file, it says "subtitle too large". seems the sup file size is problem? it's 11.3MB.
want to attach the log file, but can't find any button or something for attachment. I feel really stupid
Click to expand...
Click to collapse
There might be a "Manage Attachment" button on the bottom. If you can't find, kindly upload it anywhere else (like dropbox, gdrive) & share the link here.
Thirumalai.K said:
There might be a "Manage Attachment" button on the bottom. If you can't find, kindly upload it anywhere else (like dropbox, gdrive) & share the link here.
Click to expand...
Click to collapse
can't find it..
here's the link.
nzhd said:
can't find it..
here's the link.
Click to expand...
Click to collapse
Hi,
The issue doesn't seem to be on MX Player. The current subtitle file size is limited to 20MB. It should absolutely work fine in your case.
Based on the logs, As directory listing is not enabled on the server, MX has tried to get the subtitles by replacing the video extension in the URL with popular subtitle extension (in your case Trust.S01E07.HDTV.x264-RBB.sub or Trust.S01E07.HDTV.x264-RBB.srt, etc). But, the server has always returned with the 376MB file (i.e video) which is too large for the subtitle. That's why it was not used. Just try to manually load the subtitle, it will work.
Thirumalai.K said:
Hi,
The issue doesn't seem to be on MX Player. The current subtitle file size is limited to 20MB. It should absolutely work fine in your case.
Based on the logs, As directory listing is not enabled on the server, MX has tried to get the subtitles by replacing the video extension in the URL with popular subtitle extension (in your case Trust.S01E07.HDTV.x264-RBB.sub or Trust.S01E07.HDTV.x264-RBB.srt, etc). But, the server has always returned with the 376MB file (i.e video) which is too large for the subtitle. That's why it was not used. Just try to manually load the subtitle, it will work.
Click to expand...
Click to collapse
Thanks for the reply.
However that was the result I got when I loaded the .sup file manually. The video is a network stream and the .sup file is saved in my phone and I opened it by "subtitles - open" under the 3dot menu.
nzhd said:
Thanks for the reply.
However that was the result I got when I loaded the .sup file manually. The video is a network stream and the .sup file is saved in my phone and I opened it by "subtitles - open" under the 3dot menu.
Click to expand...
Click to collapse
can you share the subtitle with us?
Thirumalai.K said:
can you share the subtitle with us?
Click to expand...
Click to collapse
sent in in a private message. please check it out.

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