Hi all, any of you experiencing random freezes and reboots on your one plus 6 8gb? I have tried hard reset and reflash of oxygen is rom via local update but it's still the same. It doesn't happen while opening specific apps. It's just happens randomly while using the phone. I have also tried reinstalling all the apps and it's the same. I am on oxygen os 5.1.11.
Advice appreciated. Thanks!
Seems to be plaguing several people, it happens to me and other users on XDA if you look around. I need the phone for work had have no spare, otherwise I would send it back for a replacement, if that even fixes it...
I had that too before sending back mine, I went back on 5.1.9 and the freezing stopped.
Try that, if you haven't already.
https://forum.xda-developers.com/showpost.php?p=77408753&postcount=22
i have the same problem
is there any fix?
Related
Basically what the title says. I own a snapdragon P905 version and I'm experiencing sleep of death on the device. It was rooted before but then the problem started ocurring and I did a factory reset but that didn't fix the problem.
Any ideas would be apreciated.
SOLUTION
It seems that reflashing a stock firmware form SAMMOBILE solved the problem for me. At least no problems ocurred since I reflashed it. Cheers, I hope it helps someone else too.
EDIT: Nop, that didn't solve it, the SOD was back after an hour or so... back to the drawing board...
What changed in that hour? Perhaps an application that was recently updated by it's developer is causing issues?
muzzy996 said:
What changed in that hour? Perhaps an application that was recently updated by it's developer is causing issues?
Click to expand...
Click to collapse
No, BUT, it seems i made a mistake by not wiping the device because, after I used ODIN to flash the alternative firmware my data wasn't deleted and I didn't have to setup the device or my apps.
Note that I have only the bare essentials installed on the tablet (Dolphin browser, facebook, battlefield battlelog, battlefield commander, BS player, splashtop 2, and hancom office - not the viewer).
I've read on some other devices the wifi module causes the SOD, I'll try disabling the wifi first. If that doesn't work I'll try installing TWRP and wiping cache/dalvik to see if that brings me anywhere. If not, I'll start picking off my apps one by one.
I didn't have enough time to do any of the things I said I'd do in the last post BUT, the Sleep Of Death was gone for 3 days untill I installed facebook and dolphin browser yesterday. Now it's back again!? I uninstalled both apps but the SOD is still here. No clue on how it went away on its own, and why it won't go away again...
I'm still looking for some fresh ideas.
EDIT: It seems that factory reset does the job, and I can install my basic apps and it works fine for a day... BUT if I leave it over night I can't turn the screen on in the morning, and the SOD is back every time after that.
EDIT 2: It was the broken micro sd card I frogot I put into the tablet...
Same here. Didn't happen at first. Now when screen goes off, I have to reboot. I am certain I will track this down.... But it's currently frustrating
Sent from my SM-P900 using Tapatalk
@canezila - Perhaps a corrupted SD card as noted in cavkic's last update?
I don't believe it is this. As best that I know, it's working well.
Sent from my SM-P900 using Tapatalk
Hi, I've had my 1+ for about a month now running on stock (but rooted). Today my phone has been showing the "Unfortunately, the process com.android.phone has stopped" dialog. I click ok and the signal is lost. Few seconds later signal reappears but then dialog pops up again. It only started this morning. I haven't changed anything or flashed any fw or basebands.
It's a bit of concern. I've got a phone interview this afternoon and I really don't want the phone to cut out during it!!!
Does anyone know of how this happens and what mighht be done to resolve the problem. I'd rather not have to do a reset.
Many thanks.
Update: I seem to have resolved the issue by flushing the cache and data + force closing all phone/txt/contact apps. I also flashed a different modem for good measure. So far (over an hour now) I've not had the message come back. I suspect there was some conflict somewhere with the afore mentioned apps.
I have this issue after 1 week with the phone.
Same problem as yours, I only rooted the phone still running Stock 11S.
This problem happens this morning out of no where.
Been foreclosing all these apps and clear cache/data and hopefully it'll fix it...
OnePlus One - unfortunately the process com.android.phone has stopped
HI,
I have recently bought oneplus one and just couple of hours back I have upgraded to latest updates. After upgrading I am getting "unfortunately the process com.android.phone has stopped" and not allowing me to touch the home screen. Can you guys plz help me out to resolve this?
THanks
Ganesh
virgopunk said:
Hi, I've had my 1+ for about a month now running on stock (but rooted). Today my phone has been showing the "Unfortunately, the process com.android.phone has stopped" dialog. I click ok and the signal is lost. Few seconds later signal reappears but then dialog pops up again. It only started this morning. I haven't changed anything or flashed any fw or basebands.
It's a bit of concern. I've got a phone interview this afternoon and I really don't want the phone to cut out during it!!!
Does anyone know of how this happens and what mighht be done to resolve the problem. I'd rather not have to do a reset.
Many thanks.
Update: I seem to have resolved the issue by flushing the cache and data + force closing all phone/txt/contact apps. I also flashed a different modem for good measure. So far (over an hour now) I've not had the message come back. I suspect there was some conflict somewhere with the afore mentioned apps.
Click to expand...
Click to collapse
So here is what I'm dealing with. A couple of weeks ago apps on my phone kept crashing. I was seeing a constant "Google Play Services has stopped" message and I was completely unable to use my phone. I ended up saying screw it and I did a factory reset.
The problem was still happening after a reset so I figured I should do a full wipe (Dalvik, cache, system, data) and reinstall the ROM (Cyan 11). Unfortunately that still didn't fix the problem.
Since then I've tried everything. I've ran "Fix Permissions" which seemed to work for about a day and then it started again. Sometimes rebooting the phone fixes the issue for a day but it always comes back. It's not always Google Play Services. It seems to be any random app on my phone that starts to constantly crash. Sometimes this happens from the phone's home screen, other times when I go into the app (gmail seems to be a problem more often than not). The phone was also just randomly rebooting, sometimes a few times a day and sometimes when trying to update apps I'll get various errors (package not signed, error 960, etc).
I finally decided that Cyanogenmod might be the problem. I've replaced my recovery (was CWM) but now I have TWRP. I downloaded Paranoid's latest ROM for the S3, did a factory reset, wiped Dalvik, system, data and cache. I also told TWRP to fix the file system in hopes that it would help and then I told it to Fix Permission.
Once I installed the ROM and the Google Apps, phone boots, I sign in....apps start crashing. I'm so lost. I don't know what else to do. Why would a phone that is freshly wiped have problems with apps crashing. This was happen with both Cyanogenmod and Paranoid. I'm running the same version/download of Cyanogen on my gf's S3 and it's been fine. The phone has been rooted since I got it almost 2 years ago and running Cyanogen this whole time. I only switched to Paranoid in hopes it would fix this problem.
Does anyone have any ideas on something I should try? Right now my phone is a pain to use, I'm constantly clearing crash pop ups and then just today it suddenly lost my google account and all my data was gone. No contacts, gmail empty, etc.
Silly but serious question, is play services installed? I've seen several people try to install Google Apps without play services installed and it will give this error without it being installed. I can't produce a screen shot for you as I'm not on a locked bootloader
From my CM11 S3
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
rckymtnrfc said:
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
Click to expand...
Click to collapse
Alright, I've seen this issue on several different posts. Just a suggestion, it's worth a try at this point.
Try removing play services from the system file, make a backup first. Reboot and then reinstall the backup you made, it should push it back into data/app
From my CM11 S3
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
rckymtnrfc said:
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
Click to expand...
Click to collapse
By chance did you get a moment to try this?
From my CM11 S3
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
rckymtnrfc said:
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
Click to expand...
Click to collapse
As long as it works that's all that matters. That is odd that all of the sudden it started just working fine
From my CM11 S3
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
rckymtnrfc said:
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
Click to expand...
Click to collapse
I know that feeling, I've soft bricked mine more than once. Thankfully I just recently ditched VZW so I'm not locked down to there phones anymore. I kept my S3 and took it with me
From my CM11 S3
I'm using stock Android 5.0.1 on my G3 on AT&T (D850).
Recently my phone has been really buggy. I was randomly using the web browser and then my phone started freezing up, and then wouldn't load up apps. It restarted itself and when it did half my contacts had no names.
No browser was working so I factory reset the phone but then my problems continued:
-all web browsers will still randomly crash when browsing
- apps will get a "Unfortunately, X has stopped" error. Most common is Google Play Services (which I've uninstalled updates and cache several times) but other apps like Messaging or even Settings can fail
- some apps just won't open over time. They'll work fine but then force close, and then any subsequent attempt to open it will force close it immediately
I still have a month on my warranty but would rather not send my phone in. Do you think that rooting my phone and installing a new ROM would fix these issues? If so which rooting method would you suggest and any suggestions on ROMs would be appreciated
dragonx254 said:
I'm using stock Android 5.0.1 on my G3 on AT&T (D850).
Recently my phone has been really buggy. I was randomly using the web browser and then my phone started freezing up, and then wouldn't load up apps. It restarted itself and when it did half my contacts had no names.
No browser was working so I factory reset the phone but then my problems continued:
-all web browsers will still randomly crash when browsing
- apps will get a "Unfortunately, X has stopped" error. Most common is Google Play Services (which I've uninstalled updates and cache several times) but other apps like Messaging or even Settings can fail
- some apps just won't open over time. They'll work fine but then force close, and then any subsequent attempt to open it will force close it immediately
I still have a month on my warranty but would rather not send my phone in. Do you think that rooting my phone and installing a new ROM would fix these issues? If so which rooting method would you suggest and any suggestions on ROMs would be appreciated
Click to expand...
Click to collapse
Did you perform a factory reset? Try that first.
Sent from my iPhone using Tapatalk
I did two factory resets. Nothing changed
If you are on 21r, I think it is something with the update. My phone went crazy the first go even after factory reset. I reverted back to KK, installed all updates again, and haven't had much issue. Occasionally, something glitches but not a show stopper. I'm thinking the update to patch stagefright is buggy.
Sent from my LG-D850 using Tapatalk
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
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