Hi, I've had my 1+ for about a month now running on stock (but rooted). Today my phone has been showing the "Unfortunately, the process com.android.phone has stopped" dialog. I click ok and the signal is lost. Few seconds later signal reappears but then dialog pops up again. It only started this morning. I haven't changed anything or flashed any fw or basebands.
It's a bit of concern. I've got a phone interview this afternoon and I really don't want the phone to cut out during it!!!
Does anyone know of how this happens and what mighht be done to resolve the problem. I'd rather not have to do a reset.
Many thanks.
Update: I seem to have resolved the issue by flushing the cache and data + force closing all phone/txt/contact apps. I also flashed a different modem for good measure. So far (over an hour now) I've not had the message come back. I suspect there was some conflict somewhere with the afore mentioned apps.
I have this issue after 1 week with the phone.
Same problem as yours, I only rooted the phone still running Stock 11S.
This problem happens this morning out of no where.
Been foreclosing all these apps and clear cache/data and hopefully it'll fix it...
OnePlus One - unfortunately the process com.android.phone has stopped
HI,
I have recently bought oneplus one and just couple of hours back I have upgraded to latest updates. After upgrading I am getting "unfortunately the process com.android.phone has stopped" and not allowing me to touch the home screen. Can you guys plz help me out to resolve this?
THanks
Ganesh
virgopunk said:
Hi, I've had my 1+ for about a month now running on stock (but rooted). Today my phone has been showing the "Unfortunately, the process com.android.phone has stopped" dialog. I click ok and the signal is lost. Few seconds later signal reappears but then dialog pops up again. It only started this morning. I haven't changed anything or flashed any fw or basebands.
It's a bit of concern. I've got a phone interview this afternoon and I really don't want the phone to cut out during it!!!
Does anyone know of how this happens and what mighht be done to resolve the problem. I'd rather not have to do a reset.
Many thanks.
Update: I seem to have resolved the issue by flushing the cache and data + force closing all phone/txt/contact apps. I also flashed a different modem for good measure. So far (over an hour now) I've not had the message come back. I suspect there was some conflict somewhere with the afore mentioned apps.
Click to expand...
Click to collapse
Related
Hey everyone,
I bought this phone yesterday on o2 (XDA Serra). I like the phone and have quickly got used to it.
There is just one problem that is bugging me however. If I have the keyboard shut and I am running an application and then I decide to open the keyboard an error report with device.exe is generated.
I can simply click away the error and continue as normal, but this is quite an annoying bug. Does anyone know of any fix to this or anything I can try that may help?
I haven't gone through the process of setting up all my phone yet, so resetting isn't a problem.
Thanks in advance,
Andy
I too am having this problem. It just suddenly started to happen today. The soft keyboard is unusable and the bottom half is cut off. Anyone know how to fix this?
Well mine has stopped doing it now. It would appear it fixed itself.
I am having the same problems on my 3 week old Serra all the time. Every time I start typing I get the error report caused by device.exe 2 or 3 times in a row, then it is fine for a while.
Anyone have any ideas on fixing this?
Thanks
Ignorance is bliss ....
Hi,
i've had similar problems with my O2 Serra when i first got it ... It got that annoying that i turned off the error reporting as the keyboard still works after that error is given ... or at least that was the case on my Serra ... i got allsorts of errors when i first got the phone but found that everything still works fine even after the error came up ...
Not really a fix i know but it stops the errors displaying on screen ... ;-)
So here is what I'm dealing with. A couple of weeks ago apps on my phone kept crashing. I was seeing a constant "Google Play Services has stopped" message and I was completely unable to use my phone. I ended up saying screw it and I did a factory reset.
The problem was still happening after a reset so I figured I should do a full wipe (Dalvik, cache, system, data) and reinstall the ROM (Cyan 11). Unfortunately that still didn't fix the problem.
Since then I've tried everything. I've ran "Fix Permissions" which seemed to work for about a day and then it started again. Sometimes rebooting the phone fixes the issue for a day but it always comes back. It's not always Google Play Services. It seems to be any random app on my phone that starts to constantly crash. Sometimes this happens from the phone's home screen, other times when I go into the app (gmail seems to be a problem more often than not). The phone was also just randomly rebooting, sometimes a few times a day and sometimes when trying to update apps I'll get various errors (package not signed, error 960, etc).
I finally decided that Cyanogenmod might be the problem. I've replaced my recovery (was CWM) but now I have TWRP. I downloaded Paranoid's latest ROM for the S3, did a factory reset, wiped Dalvik, system, data and cache. I also told TWRP to fix the file system in hopes that it would help and then I told it to Fix Permission.
Once I installed the ROM and the Google Apps, phone boots, I sign in....apps start crashing. I'm so lost. I don't know what else to do. Why would a phone that is freshly wiped have problems with apps crashing. This was happen with both Cyanogenmod and Paranoid. I'm running the same version/download of Cyanogen on my gf's S3 and it's been fine. The phone has been rooted since I got it almost 2 years ago and running Cyanogen this whole time. I only switched to Paranoid in hopes it would fix this problem.
Does anyone have any ideas on something I should try? Right now my phone is a pain to use, I'm constantly clearing crash pop ups and then just today it suddenly lost my google account and all my data was gone. No contacts, gmail empty, etc.
Silly but serious question, is play services installed? I've seen several people try to install Google Apps without play services installed and it will give this error without it being installed. I can't produce a screen shot for you as I'm not on a locked bootloader
From my CM11 S3
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
rckymtnrfc said:
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
Click to expand...
Click to collapse
Alright, I've seen this issue on several different posts. Just a suggestion, it's worth a try at this point.
Try removing play services from the system file, make a backup first. Reboot and then reinstall the backup you made, it should push it back into data/app
From my CM11 S3
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
rckymtnrfc said:
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
Click to expand...
Click to collapse
By chance did you get a moment to try this?
From my CM11 S3
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
rckymtnrfc said:
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
Click to expand...
Click to collapse
As long as it works that's all that matters. That is odd that all of the sudden it started just working fine
From my CM11 S3
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
rckymtnrfc said:
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
Click to expand...
Click to collapse
I know that feeling, I've soft bricked mine more than once. Thankfully I just recently ditched VZW so I'm not locked down to there phones anymore. I kept my S3 and took it with me
From my CM11 S3
I'm usually able to bodge my way through this sort of thing, but am at a loss here.
Just downloaded and flashed the latest nightly build for my Moto G 4G (Peregrine) direct from the inbuilt updater.
When it boots up i repeatedly get com.android.phone has stopped and it appears that it has no sim installed.
Have tried wiping everything and reinstalling but doesn't seem to have made much difference.
I'm an intermediate n00b - that is, I don't REALLY know what I'm doing but can usually bodge my way along blindly following forum posts to root/unlock/flash roms etc, but am at a loss this time. Can anyone please help?
OK I seem to have been able to bodge myself back to working phone more or less.
Installed Twrp 2.8.7 and CM13.0 20151204
Everything SEEMs to be ok now except that t keeps popping up a message saying my network (3UK ) is unavailable
This MAY be a problem with the network, but seems a bit of a coincidence seeing as I've been buggering about with the phone
Any known issues with network connectivity in CM13
EDIT: Still somehow managed to receive an SMS message when it said network unavaialbe
Try removing /data/data/com.android.providers.telephony/databases/telephony.db when com.android.phone keeps crashing!
Phone seems to be working now. Though not sure what i did to fix it
Now I can't install apps from Google play. Get the error "Chrome Browser - Google" can'r be downloaded. Try again and if the problem continues, get help troubleshooting
error code RPC:S-7:AEC-7 JZLQ-5JDI-W4ZW6
Edit: Also can't open the clock (eg to set an alarm) tap on the widget and it just says unfortunately clock has stopped
Hi, i hope to be posting in the correct section since this is my first thread here.
i recently bought a Z3 Dual and everything was fine, i updated firmware to Marshmallow and did factory reset (just to be sure that everything was ok after update), so i started installing various apps i had on other phones (Avast, Truecaller, Dropbox, CCleaner, Clean master, Games and other stuff, i'll post the entire app list if needed) and the phone started randomly crash with on-screen message "System UI unfortunately stopped" giving me only "ok" button, with the message continuously popping out, so i can't pass lockscreen and i'm forced to shutdown phone or reset via power button.
As the phone is on again everything is fine, but after some time it crashes again.
I tried to do a "Manual Debug" and find which app needed to be uninstalled so i tried one by one but without any luck (i've successfully get the device running without problem for 2 days but unfortunately i have not understood which app was causing the crash)
i did a Logcat but since i can't read it (i only found "BEGINNING OF CRASH" with Notepad++) i don't know what else to do, I thank you in advance for your willingness to help me with this (probably the stupidest) problem
HTML:
https://pastebin.com/MWknKjnM
it happened again, here's another logcat, exactly at 02-19 16:05:27.079
HTML:
https://pastebin.com/StBycp9H
just resolved... last poweramp (beta) update caused the issue.
a rollback to stable release solved the problem
Hi all, any of you experiencing random freezes and reboots on your one plus 6 8gb? I have tried hard reset and reflash of oxygen is rom via local update but it's still the same. It doesn't happen while opening specific apps. It's just happens randomly while using the phone. I have also tried reinstalling all the apps and it's the same. I am on oxygen os 5.1.11.
Advice appreciated. Thanks!
Seems to be plaguing several people, it happens to me and other users on XDA if you look around. I need the phone for work had have no spare, otherwise I would send it back for a replacement, if that even fixes it...
I had that too before sending back mine, I went back on 5.1.9 and the freezing stopped.
Try that, if you haven't already.
https://forum.xda-developers.com/showpost.php?p=77408753&postcount=22
i have the same problem
is there any fix?