Gear S3 Sensors not working after recent update - Samsung Gear S3

Sensors like wrist wake up, heart rate monitoring etc are not working after the latest update.
I also did multiple watch reset, factory reset, cleared both gear app & plugins data.
However, my friend's watch is working even after this update, we bought it together. So, it happened to few unlucky ones only.
The only difference between our watch is MCU version (checked using test mode, sensor hub, *#0*#):
My MCU version is BR010 (Status: Fail) where as his MCU version is BR0118032200 (Status: Pass).
I think this is the probable cause, may be my update was not applied well or fully since we have exact same watch brought from same place at same time.
Hope next update will fix it.
Tizen version: 3.0.0.2
Software version: R760XXU2CRG3
Model: SM-R760

I have this problem not... seen yet...
At the moment I am on FT30 Combination Firmware:
Code:
CQL1
Attached is Screenshot...
No idea if output depend on Firmware Version...
Later I will compare with FTMA BQC2... Combination Firmware.
I can only offer for tests... CRC3 Firmware from SM-R760... Tizen 3:
https://www.file-upload.net/download-13169587/R760XXU2CRC3_sideloadWork.7z.html
Maybe somebody can test if downgrade fix this problem...
netOdin + Instructions + Videos is here:
https://forum.xda-developers.com/showpost.php?p=73503787&postcount=150
For Flashing Firmware...
Best Regards

Could you please guide me through downgrading process, I can take risk.
Where can I get files for R760XXU2CRG3 ?
Let me know.

R760XXU2CRG3 is only on paid sites for money...
Try CRC3...
Link I allready posted 2 times...
Or older CQL1:
https://forum.xda-developers.com/gear-s3/development/rom-samsung-gear-s3-sm-r760-t3755374
"Guide" is here:
https://forum.xda-developers.com/showpost.php?p=73503787&postcount=150
Best Regards

@5ajish
Any kind of progress?
You tried to dowgrade?
https://us.community.samsung.com/t5.../board-id/wearabletech/thread-id/24567/page/3
Here someone wrote about poweroff for looooooooooong time:
https://us.community.samsung.com/t5/Wearable-Tech/Gear-S3-frontier-sensors-don-t-work/td-p/315405
Other idea is to check if maybe as Standalone Watch...
https://www.youtube.com/watch?v=2bVpAItyzWE
Idea is to iliminate Phone/Gear Software crap Bugs...
To check if Gear alone can do Sensor Reset to Factory default...
Best Regards

Thanks @adfree
One of my friend suggested to wait for next update and as per the site you gave above, samsung larry is also saying to wait till next update.
So, I have not done any downgrade yet, if nothing works I will probably do it soon in future and let you know.
Thanks for your kind help.

Thanks @adfree
One of my friend suggested to wait for next update and as per the site you gave above, samsung larry is also saying to wait till next update.
So, I have not done any downgrade yet, if nothing works I will probably do it soon in future and let you know.
Thanks for your kind help.

adfree said:
I have this problem not... seen yet...
At the moment I am on FT30 Combination Firmware:
Code:
CQL1
Attached is Screenshot...
No idea if output depend on Firmware Version...
Later I will compare with FTMA BQC2... Combination Firmware.
I can only offer for tests... CRC3 Firmware from SM-R760... Tizen 3:
https://www.file-upload.net/download-13169587/R760XXU2CRC3_sideloadWork.7z.html
Maybe somebody can test if downgrade fix this problem...
netOdin + Instructions + Videos is here:
https://forum.xda-developers.com/showpost.php?p=73503787&postcount=150
For Flashing Firmware...
Best Regards
Click to expand...
Click to collapse
I have the exact same model, R760 with Tizen 3.0.0.2 I also lost Heart Rate monitor, wake-up gesture, etc.
I followed what you said and I successfully downgraded to the ROM file that you provided. I know that it worked because I was prompted on the phone to do the update to the latest version (which caused the problem). However, I still have not regained the functionality and SensorHub in Test Mode still says FAIL.

...update to the latest version (which caused the problem)...
Click to expand...
Click to collapse
Can you please tell me your latest Version?
Because at the moment we have 3... depend on CSC/Sales Code...
CRG4
CRG5
CRH1
Click to expand...
Click to collapse
Other ideas...
A
Check as Standalone after Reset...
NOT connect to Phone
I mean this:
https://www.youtube.com/watch?v=JmgmUW1lyyo
B
Try Combination Firmware... is Standalone WITHOUT Phone...
Maybe "self healing"...
Only ideas...
Best Regards

Model: SM-R760
Tizen: 3.0.0.2
Software Version: R760XXU2CRH1
MCU Firm Version: BR010
MCU Name: BCM4774IUB2G
Thanks for trying to help.

MCU Name: BCM4774IUB2G
Click to expand...
Click to collapse
Interesting, looks like my Value on Screenshot/Picture:
https://forum.xda-developers.com/showpost.php?p=77326216&postcount=2
MCU Firm Version: BR010
Click to expand...
Click to collapse
Hmmmm...
I have longer Value... BR011blablabla...
But your Value looks like here:
My MCU version is BR010 (Status: Fail) where as his MCU version is BR0118032200 (Status: Pass).
Click to expand...
Click to collapse
Hmmmmmmmmm...
I have never updated to newer Version as CRE3...
not CRG3 nor CRG4 nor CRG5 nor CRH1...
Maybe if more userS can post Values... then maybe we can find if accidently something goes wrong...
Or special Hardware mismatch...
Best Regards

Well I did use the ROM that you uploaded. Would that have changed the MCU?

So the ROM when it is downgraded is R760XXU2CRC3. When Gear app updates the firmware it goes to R760XXU2CRH1.
I'm in the USA.

Code:
R760XXU2CRH[B]2[/B]/R760OXA2CRH[B]2[/B]
Is online in Vietnam...
No idea about Changelog...
Best Regards

https://us.community.samsung.com/t5/Wearable-Tech/Galaxy-Watch-Gyro-Stops-Working/td-p/384038
:good:
Also many other Bugs I saw on Gear S2 and S3 and Fit and...
Amazing Evolution...
Best Regards

adfree said:
https://us.community.samsung.com/t5/Wearable-Tech/Galaxy-Watch-Gyro-Stops-Working/td-p/384038
:good:
Also many other Bugs I saw on Gear S2 and S3 and Fit and...
Amazing Evolution...
Best Regards
Click to expand...
Click to collapse
That's crazy. Brand new watch already defective
Of course the Samsung moderators are of no help.
Thanks.

adfree said:
I have this problem not... seen yet...
At the moment I am on FT30 Combination Firmware:
Code:
CQL1
Attached is Screenshot...
No idea if output depend on Firmware Version...
Later I will compare with FTMA BQC2... Combination Firmware.
I can only offer for tests... CRC3 Firmware from SM-R760... Tizen 3:
https://www.file-upload.net/download-13169587/R760XXU2CRC3_sideloadWork.7z.html
Maybe somebody can test if downgrade fix this problem...
netOdin + Instructions + Videos is here:
https://forum.xda-developers.com/showpost.php?p=73503787&postcount=150
For Flashing Firmware...
Best Regards
Click to expand...
Click to collapse
I have tried downgrading the firmware yet no luck on sensor hubs.

Had the same issue, sent back for repair......Am told that the sensor is broken and they have to change the whole motherboard and also replaced new battery as I did also mention my battery draining fast.
But now I'm stucked on firmware 2.3.2.3 which was installed by the technician, it always show that I'm on 'latest software'.

Got the same problem here
MCU Firm Version: BR010
Bin Firm Version: BR0118032200
MCU Name: BCM4774IUB2G
Quick question though, is it because the MCU Firm Version & Bin Firm Version not same. I think I saw the attached pic above, both got the same version...

nikasraf85 said:
Got the same problem here
MCU Firm Version: BR010
Bin Firm Version: BR0118032200
MCU Name: BCM4774IUB2G
Quick question though, is it because the MCU Firm Version & Bin Firm Version not same. I think I saw the attached pic above, both got the same version...
Click to expand...
Click to collapse
Same here.
I sent mine to repair center and been told the motherboard needed to replace.
Since my s3 is out of warranty the cost is not worth repairing.(around 110USD)
Hope this is a software issue.

Related

Gear S3 - Demo Mode disable

Hello there her,
once short Informations about my Person. I´m from Germany and i´m 31 years old. I work at my self in my own Shop for Network-Providers in Germany. I sell Phone´s, Tablets and Notebooks, also contracts and things for mobile Phones
I got an Gear S3 that i have enable the Demo-Mode, but i dont can disable this again
Just i must complete flash or can it be disable over the menu?
Thanks for fast answer
Is simple follow the procedure here:
http://retailsamsung.com/download.php?id=1070
Hallo there,
i´ve an other question. Can it be able, that an Gear S3 Frontier there is in SOftware the Retail-Mode from Samsung, it is not possible to connect with bluetooth to an Samsung Device? I´ve try to connect after deaktivated the retail-mode to Galaxy S6, but the Gear Manager don´t connect to the Gear S3.
I hope anyone can help me again.
You need to reset the Watch over to start the pairing process...
Ok ive try youre option, but it is Not posible. I cant sync my Contacts, messages oder anything. Gear was found from the Manager but sync is Not posible.
I try to softreset my Phone, why over Bluetooth Connection, my Phone makes also from time to time trouble with my Car. Its possible that the Phone had Problem with Bluetooth :-/
But is it also, as Option for me, possible to flash the gear like an Smartphone. For example with odin or other. That the Gear get an new Free Firmware?
Thanks alot
Yes is possible to flash, use this post for references, and make sure you select the correct model:
https://forum.xda-developers.com/gear-s3/development
sajuja said:
Hello there her,
once short Informations about my Person. I´m from Germany and i´m 31 years old. I work at my self in my own Shop for Network-Providers in Germany. I sell Phone´s, Tablets and Notebooks, also contracts and things for mobile Phones
I got an Gear S3 that i have enable the Demo-Mode, but i dont can disable this again
Just i must complete flash or can it be disable over the menu?
Thanks for fast answer
Click to expand...
Click to collapse
I have done it. Just flash it with a generic firmware.
Follow this guide here
Hi I hope it's ok to post and ask if there is a generic firmware for the classic version. I followed your link but it says it's for the frontier version. Curious. I've read through the internet but all I've found is the combination firmware and an old version. I do have a second classic that works perfectly and was wondering if I would be able to extract the firmware and install it on the one that has this demo mode. (Husband and I wanted one each but the store (Fry's) had one new and one floor demo left and we bought them both) I went back to get it fixed but they said their tech guy no longer worked there and to come back at another time. It was super cheap and don't want to return it. Any advice or guidance would be much appreciated. Thank you.
SM-R770 you could try BQC5 from here:
https://forum.xda-developers.com/gear-s3/how-to/rom-samsung-gear-s3-classic-sm-r770-t3646789
OWN RISK!
Please check before in Download Mode... if you see:
SM-R770
or
SM-R770X or something different like SM-R770...
Thanx.
Best Regards
Oh wow! That's awesome! But I do have the one with an X at the end. Will this not work for mine then? Thank you for all your help.
Success! R770X changed to R770 with BQC5 firmware!
I can confirm that BQC5 firmware works on my R770X! I now have a fully functioning Gear S3 Classic and it now states R770 with no X at the end. After all the files loaded on NetOdin the watch restarted with French being the only language. Luckily I do Read\Hear\Write it so I went through the process of connecting the gear through the Gear Manager on my S7 Edge and it connected perfectly and then it changed the language to English!
Upon my web search I noticed that the stores where using S7 Edge's to install the Retail Mode app on the watches so I figured that they were retail watches and that meant it was installing\changing the firmware with an X at the end only to differentiate and grab the correct OTA updates. It made sense because when I temporarily disabled Retail Mode within the app itself all the antennas worked (Bluetooth, Wi-Fi, Location and NFC) so I knew I had a chance that a stock firmware might work.
I hope this helps out anyone else in my situation. I followed the post with the BQC5 and used those files to accomplish this.
Thank you adfree for all your great help. And also xedamen for your tutorial post. Without both your help & guidance I would have stared at a very expensive watch show me the wrong time.
adfree said:
SM-R770 you could try BQC5 from here:
https://forum.xda-developers.com/gear-s3/how-to/rom-samsung-gear-s3-classic-sm-r770-t3646789
OWN RISK!
Please check before in Download Mode... if you see:
SM-R770
or
SM-R770X or something different like SM-R770...
Thanx.
Best Regards
Click to expand...
Click to collapse
Do you have the firmware for SM-R760X (that is what is displayed in download mode)?
Do you have the firmware for SM-R760X (that is what is displayed in download mode)?
Click to expand...
Click to collapse
Yes, I have older Version for SM-R760X AND SM-R770X...
Code:
R770[B][COLOR="Red"]X[/COLOR][/B]XXU1APJD
R770XOXA1APJD
R760[B][COLOR="Red"]X[/COLOR][/B]XXU1APJE
R760XOXA1APJE
Write me PM...
I will upload... as I need few Infos...from such Live Demo Unit...
I mean feedback...
Latest Version seems:
Code:
R760[COLOR="Red"][B]X[/B][/COLOR]XXU2AQC2
Best Regards
Hello, please help me, gear s3 r760xxxu1apl3. How to disable demo?
If somebody have Live Demo Unit:
Code:
SM-R760X
or
SM-R770X
Please contact me via PM.
Thanx in advance.
Best Regards
You have hacked to remove root mode in samsung watch 2018?
LDU s3 gear classic
I Pm'd you. I have the dreaded LDU....
adfree said:
If somebody have Live Demo Unit:
Code:
SM-R760X
or
SM-R770X
Please contact me via PM.
Thanx in advance.
Best Regards
Click to expand...
Click to collapse
---------- Post added at 04:23 AM ---------- Previous post was at 04:17 AM ----------
So I have just went through all of these steps and others I have found on various threads....
Back story**I just bought a used Gear S3 classic...and in live demo mode
I pressed power/home button to the reboot screen......I tap 3 times....I go down to download wireless option.... I tap the power button again to change Modes.. Watch goes into AP mode....I pull up my laptops wireless internet options, I see the Watch on the list, I connect.
...The watch now shows me the IP address and MAC address. Then "Refused connection (111)"
I turned off my windows firewall....I manually closed the other anti virus software I have. I opened task manager to ensure no other software was running.
I am plugged in (ethernet) to the hotel internet i am staying in for a few days on my trip...could this be the problem? Any other ideas?
---------- Post added at 04:27 AM ---------- Previous post was at 04:23 AM ----------
adfree said:
SM-R770 you could try BQC5 from here:
https://forum.xda-developers.com/gear-s3/how-to/rom-samsung-gear-s3-classic-sm-r770-t3646789
OWN RISK!
Please check before in Download Mode... if you see:
SM-R770
or
SM-R770X or something different like SM-R770...
Thanx.
Best Regards
Click to expand...
Click to collapse
Hello
This worked for me https://forum.xda-developers.com/sma...-r770-t3646789
even though it says r770 and my watch is r760
Thank you for the info bro

Gear S3 Update Fail

Hi, I just bought the Gear S3 recent and I get this screen when I try to update the firmware from my OnePlus 3.
Here's some detail:
Model number: SM-R760
And yes, the gear manager app is up-to-date.
I'm trying to get from version R760XXU1APK6 to the latest version.
Is this the same device?
https://forum.xda-developers.com/showpost.php?p=72491462&postcount=16
Does it mean you solved the problem with Odin?
Best Regards
adfree said:
Is this the same device?
https://forum.xda-developers.com/showpost.php?p=72491462&postcount=16
Does it mean you solved the problem with Odin?
Best Regards
Click to expand...
Click to collapse
Haha, sorry for the confusion. I brought the watch with Odin problem to Samsung and they gave me a new one and it experienced the update problem which was, since then, fixed by itself. So, no problem now really..

Rom[r760xxu2bqh1][2.3.2.4][for gear s3 r760][ap][bl][csc]

GEAR S3 R760XXU2BQH1 STOCK ROM_OXA_MULTI CSC
STEPS THROUGH NETODIN:-
1.Download netOdin through google or previous xda posts,
2.now,download all three types of files from download section.
3.goto gear s3 press and hold on menu button till it shows rebooting.
4.at that same time press 3 times on menu button.then it will show options.
5.goto download(wireless).and hold the menu button.
6.change the wireless connection to ap through double tap on menu button.
7.open netOdin and put all three files.
8.goto your pc wifi section connect with R760.
9.then it will appear on netodin as connected and start.
10.note that gear charge should be more than 50%.
**i am not responsible for any brick but i have successfully flashed it.**
DOWNLOAD SECTION:-
AP LINK- https://drive.google.com/file/d/0B5Cu0annFY1bczFDdG5taVBRWnM/view?usp=drivesdk
BL LINK- https://drive.google.com/file/d/0B5Cu0annFY1bSmRmU1V4NXd2UFU/view?usp=drivesdk
CSC LINK- https://drive.google.com/file/d/0B5Cu0annFY1bajVUOXg5WVRSMmM/view?usp=drivesdk
CONTRIBUTIONS BY:-
SPECIAL THANKS TO ALL TELEGRAM MEMBERS OF INDIAN NOTE8,S8/S8+ GROUP
thanks to all sponsers
@watsinaname
@msri3here
@Quick Silver
@cool_sid007
I HOPE SO MANY OF THEM ARE WAITING FOR THIS FIRMWARE.ITS TIME TO ENJOY NOW
if u like my work.please motivate by pressing thanks button and through PayPal u can donate me for more paid programs, https://www.paypal.me/aslamparvej
Samsung Pay TPK differ...
Code:
com.samsung.samsung-pay-app.tpk
Few files are different... compared with BQC5 Firmware.
Only as info.
Best Regards
adfree said:
Samsung Pay TPK differ...
Code:
com.samsung.samsung-pay-app.tpk
Few files are different... compared with BQC5 Firmware.
Only as info.
Best Regards
Click to expand...
Click to collapse
yeah mate.
I flashed it too. I'm configuring it
Do you know the changes?
Edit:
All working fine. Still no Samsung pay for me in Spain
we are still waiting tizen 3
i have gear s3 classic.
@r4yv3n
Spain looks supported on Samsung site
https://forum.xda-developers.com/showpost.php?p=74419875&postcount=14
Check maybe Instructions or infos in your country:
http://www.samsung.com/es/samsung-pay/
If Spay work on your Mobile... then in THEORY it is possible to enable it also on Gear...
Australia offers nice Video:
https://www.youtube.com/embed/7PUh897OoC8
Best Regards
2.3.2.4 is the official update we r getting for s3 ?
2.3.2.4 is the official update we r getting for s3 ?
Click to expand...
Click to collapse
Samsung are funny ... depend on your Sales Code/CSC...
BQH1 is latest for:
Code:
Korea KOO
China CHC
USA XAR
.
.
.
Other countries... like:
Code:
Germany DBT
India INU
.
.
.
Still on BQC5...
Ask Samsung why they thi S h tttttttttttt.
Best Regards
Returned back to 2.3.2.3 using factory firmware, and now is updating to Tizen 3.0 (with 2.3.2.4 no update available)
r4yv3n said:
Returned back to 2.3.2.3 using factory firmware, and now is updating to Tizen 3.0 (with 2.3.2.4 no update available)
Click to expand...
Click to collapse
Enjoy buddy.will update tizen 3.0.0.1 firmware in future.
I was under the 2.3.2.4 version. I am to go under the 2.3.2.3 version and the miracle the update 3.0.0.1 came fast in case for information
pioupiou69600 said:
I was under the 2.3.2.4 version. I am to go under the 2.3.2.3 version and the miracle the update 3.0.0.1 came fast in case for information
Click to expand...
Click to collapse
enjoy tizen 3.0.0.1 mate.its such an awasome Upgrade from samsung.
aslam4580 said:
enjoy tizen 3.0.0.1 mate.its such an awasome Upgrade from samsung.
Click to expand...
Click to collapse
Do you know what happend to the dismiss notifications? On previous firmware when i got notification i could swipe up to dismiss it. Now i have to scroll to the bottom and press the dismiss button.
RAM GUY23 said:
Do you know what happend to the dismiss notifications? On previous firmware when i got notification i could swipe up to dismiss it. Now i have to scroll to the bottom and press the dismiss button.
Click to expand...
Click to collapse
Yeah..i have faced the same issue.i hope samsung will bring that fix with next security patch update for gear.
aslam4580 said:
Yeah..i have faced the same issue.i hope samsung will bring that fix with next security patch update for gear.
Click to expand...
Click to collapse
2 guys on different thread do not have this issue. Must be some kind setting we are not having enabled or disabled then. Very annoying. I am using iphone also but i know it worked 2 days ago fine.
I dont understand the point of this? Isnt this just stock..:?
Motawa88 said:
I dont understand the point of this? Isnt this just stock..:?
Click to expand...
Click to collapse
Its stock firmware only.dont worry mate.that problems mentioned above is came with tizen 3.0.0.1 update.
Hi, what's is the benefit of multi CSC? Can we choose the country or it will be automatically based on your location?
aslam4580 said:
enjoy tizen 3.0.0.1 mate.its such an awasome Upgrade from samsung.
Click to expand...
Click to collapse
Not quite...it would appear. Lots of complaints about battery drain and "...battery charge cool down..." bug around this forum...
Moe5508 said:
Not quite...it would appear. Lots of complaints about battery drain and "...battery charge cool down..." bug around this forum...
Click to expand...
Click to collapse
Yeah.battery bugs are there..will planning for optimize that hope sammy will do some thing.

Request for software.

hey , i would be very happy if someone could provide me with the following ROM for the gear s3 frontier SM-R760.
the firmware version is R360XXU1BPK5 / R360OXA1BPK5.
cheers .
R360XXU1BPK5
Click to expand...
Click to collapse
But you know you request SM-R360 Firmware for SM-R760...
Best Regards
software info
I saw in a post where Samsung said it rolled out that version for the SM-R760.
Try to read again... for instance here:
https://www.sammobile.com/2016/11/23/gear-fit-2-now-getting-a-new-firmware-update/
1.
R360XXU1BPK5
You can Google this...
Is SM-R360 also known as Gear Fit 2
2.
This Firmware + news is over 1 year old...
Only as info...
No idea if this helps you...
Best Regards
can someone send me link firmware for my
i cant find sm-r760-b4a5

I want to downgrade the firmware.

1.This model is for domestic use in Korea.
2.tizen version is 3.0.0.1
3.software version is R600XXU1AQK4
4.I want to downgrade to the initial firmware.
5.I wonder if there is file from the initial firmware.
6.If there is an initial firmware file, please link.
7.If you do not have an initial firmware file, How long do I have to wait?
You saw this Thread?
https://forum.xda-developers.com/gear-sport/help/sm-r600-firmware-odin-repair-study-t3688495
Code:
AP_R600XXU1AQI8_usr.tar
BL_R600XXU1AQI8_usr.tar
CSC_OXA_R600OXA1AQI8_usr.tar
Is AQI8 initial enough for you?
Best Regards
adfree said:
You saw this Thread?
https://forum.xda-developers.com/gear-sport/help/sm-r600-firmware-odin-repair-study-t3688495
Code:
AP_R600XXU1AQI8_usr.tar
BL_R600XXU1AQI8_usr.tar
CSC_OXA_R600OXA1AQI8_usr.tar
Is AQI8 initial enough for you?
Best Regards
Click to expand...
Click to collapse
For R600XXU1AQI8 files, is the initial firmware correct?
What is the version?
Is it version 2.0? or 2.3.2.4?
If version 2.0 exists, i'm looking for it.
I am also looking for the last version of the 2.0 version.
SM-R600 aka Gear Sport is Tizen 3 device...
You can only choose between Tizen 3.0.0.0 and Tizen 3.0.0.1...
Best Regards
adfree said:
SM-R600 aka Gear Sport is Tizen 3 device...
You can only choose between Tizen 3.0.0.0 and Tizen 3.0.0.1...
Best Regards
Click to expand...
Click to collapse
oh my god lol
That's too bad.
thx

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