I have an AT&T Galaxy S8 plus. I'm on -2BRB1 baseband and the last security update I had was February. My phone just stopped receiving updates. Tech support tried pushing the updates to me but my phone always says I'm up to date. I've wiped the cache but that didn't help. It's not unlocked. Any ideas? At this point I'm not sure if a hard reset would fix the issue. My second galaxy S8 on my line is the same way which leads me to believe it may be an issue with AT&T and my line but tech support says nothing is wrong with the line.
Bump.
Im having the same issue except im on baseband -1AQGL 7.0 from August 1, 2017.
lajuane said:
I have an AT&T Galaxy S8 plus. I'm on -2BRB1 baseband and the last security update I had was February. My phone just stopped receiving updates. Tech support tried pushing the updates to me but my phone always says I'm up to date. I've wiped the cache but that didn't help. It's not unlocked. Any ideas? At this point I'm not sure if a hard reset would fix the issue. My second galaxy S8 on my line is the same way which leads me to believe it may be an issue with AT&T and my line but tech support says nothing is wrong with the line.
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Just go to sammobil and download the latest update for your phone and flash in odin one you are on the latest build you should receive updates after that.
Related
I have tried multiple times checking for updates over the past 2 weeks and my phone won't update. Is there a way to manually update? Like through my PC or something?
I would check to see if you have any disabled apps. I have done it numerous times, and have to re-enable them for updates to take.
ATT Phone + Updates
In my own experience, ATT usually takes a while until they release an update. I used to have a Note5 (locked to ATT) and it took FOREVER to get Android Nougat. When I finally got the update, Google announced that they were starting to develop Android Oxygen . I heard that the Samsung representatives @ Best Buy can help with installing updates manually but I cannot confirm this as I have never done it myself. If you want, you can call Best Buy to confirm if they can do this.
Hope this helps!
Are you on AT&T network? or are you using other provider?
You can only get OTA update through AT&T DM server.
Side loading AT&T update can reset your data.
specter491 said:
I have tried multiple times checking for updates over the past 2 weeks and my phone won't update. Is there a way to manually update? Like through my PC or something?
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TheUprising said:
In my own experience, ATT usually takes a while until they release an update. I used to have a Note5 (locked to ATT) and it took FOREVER to get Android Nougat. When I finally got the update, Google announced that they were starting to develop Android Oxygen . I heard that the Samsung representatives @ Best Buy can help with installing updates manually but I cannot confirm this as I have never done it myself. If you want, you can call Best Buy to confirm if they can do this.
Hope this helps!
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The thing is ATT has released 1 or 2 updates already and I never got them
power_book said:
Are you on AT&T network? or are you using other provider?
You can only get OTA update through AT&T DM server.
Side loading AT&T update can reset your data.
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Yes on ATT network with a ATT phone
specter491 said:
Yes on ATT network with a ATT phone
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I would backup and factory reset your phone. If you're savvy on flashing rom, you can directly update with odin or using SD card method.
if that doesn't work. I'd goto the Samsung experience center inside Bestbuy store.
or you can visit AT&T corporate store for help.
Yes we can help with updates at Best Buy. We use smart tool to update the phone. Just make sure you backup your device. Att is always the worst when it comes to update time and updates working correctly.
I work at Samsung and have to deal with att updates all the damn time.
You can install BK and force stop the Software Updater process that runs in the background. Then reboot and try updating again. That worked for me.
Sent from my SM-G955U using Tapatalk
https://forum.xda-developers.com/att-galaxy-s8+/how-to/adb-updates-g955u-att-t3606211
usually I would factory reset after backup
Check Update. For me i have update yesterday.
Orange phone .
Hello, my s8+ says i am on the latest software but i know for sure there is a newer software. I alao tryed with SmartSwitch but i get the same message.
I am on build G955FXXU1AQDG, is there any way to force OTA update ?
I got the new update couple of day ago. My build # G995U1UEU2AQK2
My security patch is april and there r at least 3 updates for my build but my phone still says im on the latest.
Same for me, my friend got his update when he was literally standing near me. But for me, nothing. Once I got a notification that there is a software update, clicked on it, nothing happened...no updates since than, saying I'm on latest firmware. (Tried Smart Switch too, no update there either)
What is your build ?
During the black Friday offer for $400 on a trade in, I purchased a new ATT S8+ from Samsung.
The phone currently has the March security update, which is very old at this point. Software update claims that my phone is up to date. ATT has been no help. Restarting, deleting the cache partition, and even doing a factory reset have had no effect. The next step they offered was to wait 24 hours to see if them pushing the update to the phone works and then to put through a warranty claim.
I suspect the problem may be with ATT, as the S7 edge I upgraded from is stuck with the April security update. If this is the case, returning the phone for a new one will have no effect. Using the SIM that came with the phone rather than the one from the old phone wouldn't fix this, would it?
Is there some way to do the updates myself?
Go to a nearby best buy, they usually have a Samsung guy there that should be able to help you update your phone, or you could side load it, search these forms, many people should be able to guide you
Thanks, ended up using odin to install the current version. Now to see whether I get the next update properly when it comes out, or have to install that manually too.
Where did you find the odin files for the lastest update?
Nitro1max1 said:
Where did you find the odin files for the lastest update?
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They everywhere over internet, just search for U2BQK5 for Samsung galaxy S8+. Firmware from any provider is exactly the same. Just flash 4 files in Odin with your provider sim card in. Best source is updato.com or sammobile.com
On Edge of Galaxy
Hi.
I have a G955U Galaxy S8+ AT&T Factory Unlocked on Android 7.0
Baseband Version: G955USQU1AQC9
Android Security Patch Level - April 1, 2017
I no longer live in the US, and currently in the Philippines. Phone works great and the signal is too and all, but I cannot get OTA updates. Every time i try to update it says that its up to date.
I have tried different ways to update it that i read online, The latest one that I have tried is following the steps given from this Thread https://forum.xda-developers.com/att-galaxy-s8+/how-to/sprint-released-oreo-s8-s8-flashing-t3915872 but it gave me this output https://prnt.sc/oqjnp6
My phone is not rooted or anything just a normal phone. I am just trying to update it to the latest Android Version 9.0(Pie) , I just made this thread for the reason of maybe someone can help me on updating my phone.
Have you tried the patched odin?
Quickvic30 said:
Have you tried the patched odin?
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Yes, I have I even tried updating through SD card and Smart Switch but none of it works, On Smart Switch it says that my device is up to date :QC9(ATT).
I have an AT&T Galaxy S22 Ultra. For the past several weeks, I have been getting the following message when checking for updates: "software update interrupted, check again in 24 hours".
The message is the same whenever I check again on a following day. There are numerous threads about this on other forumns. AT&T is blaming Samsung and Samsung is blaming AT&T. No one yet has found a fix. Factory resets and clearing cache partition do not solve the problem. Perhaps the June update (which has not yet arrived) may fix it. If anyone in this forum has experienced the same or knows something I might have missed, please advise. WiFi is not the problem. Thanks.
I am experiencing the same, haven't found a fix as of yet. S22 Ultra, AT&T.
I HAVE A BRAND NEW S23 ULTRA WITH ATT.
SAME MESSAGE : " SOFTWARE UPDATE INTRERUPTED" IT HAS BEEN LIKE THAT AFTER THE UPDATE TO UI 5.1. NOTHING I DID MADE IT WORK.
IF ANYONE HAS A FIX PLEASE PLEASE EMAIL ME: [email protected]
THANK YOU
I have the same problem
To all that can't update your phones: Are you willing and open to use ODIN to "dirty flash" your OTA?
For those interested, here's a site I use to download firmware files: samfw.com
I have attached screenshots as a "walkthrough." I hopes this helps.
The issue resolved itself for me today; manually checked for an update and downloaded and installed the June 23 patch, CWE6, with no problem.
slider112 said:
The issue resolved itself for me today; manually checked for an update and downloaded and installed the June 23 patch, CWE6, with no problem.
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I got the same message as well and was worried until the update downloaded. But even after the update it shows the same message for a couple of days. Now it simply says no updates available. Maybe a server connection issue.