[ATT] My phone is still on the April Security Update - Samsung Galaxy S8+ Questions & Answers

I have tried multiple times checking for updates over the past 2 weeks and my phone won't update. Is there a way to manually update? Like through my PC or something?

I would check to see if you have any disabled apps. I have done it numerous times, and have to re-enable them for updates to take.

ATT Phone + Updates
In my own experience, ATT usually takes a while until they release an update. I used to have a Note5 (locked to ATT) and it took FOREVER to get Android Nougat. When I finally got the update, Google announced that they were starting to develop Android Oxygen . I heard that the Samsung representatives @ Best Buy can help with installing updates manually but I cannot confirm this as I have never done it myself. If you want, you can call Best Buy to confirm if they can do this.
Hope this helps!

Are you on AT&T network? or are you using other provider?
You can only get OTA update through AT&T DM server.
Side loading AT&T update can reset your data.
specter491 said:
I have tried multiple times checking for updates over the past 2 weeks and my phone won't update. Is there a way to manually update? Like through my PC or something?
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TheUprising said:
In my own experience, ATT usually takes a while until they release an update. I used to have a Note5 (locked to ATT) and it took FOREVER to get Android Nougat. When I finally got the update, Google announced that they were starting to develop Android Oxygen . I heard that the Samsung representatives @ Best Buy can help with installing updates manually but I cannot confirm this as I have never done it myself. If you want, you can call Best Buy to confirm if they can do this.
Hope this helps!
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The thing is ATT has released 1 or 2 updates already and I never got them

power_book said:
Are you on AT&T network? or are you using other provider?
You can only get OTA update through AT&T DM server.
Side loading AT&T update can reset your data.
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Click to collapse
Yes on ATT network with a ATT phone

specter491 said:
Yes on ATT network with a ATT phone
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I would backup and factory reset your phone. If you're savvy on flashing rom, you can directly update with odin or using SD card method.
if that doesn't work. I'd goto the Samsung experience center inside Bestbuy store.
or you can visit AT&T corporate store for help.

Yes we can help with updates at Best Buy. We use smart tool to update the phone. Just make sure you backup your device. Att is always the worst when it comes to update time and updates working correctly.
I work at Samsung and have to deal with att updates all the damn time.

You can install BK and force stop the Software Updater process that runs in the background. Then reboot and try updating again. That worked for me.
Sent from my SM-G955U using Tapatalk

https://forum.xda-developers.com/att-galaxy-s8+/how-to/adb-updates-g955u-att-t3606211

usually I would factory reset after backup

Check Update. For me i have update yesterday.
Orange phone .

Related

Getting new S6, confused if root/ROMable?

So... I'm about to get a new S6 for Verizon. There's pretty limited info in this thread, but a lot of it seems like a new S6(as of 10/01/2015) isn't rootable/ROMable because of the most recent OTA that I would assume would be on a phone bought now. Is that correct? If not can someone point me to threads that show how to root and get a custom recovery on?
Thanks,
Craig
Correct. You will not be able to root the new s6 unfortunately. You can likely buy one on swappa that hasn't been updated and is running fireflash or whatever.
Sent from my SM-G925V using XDA Free mobile app
.....unless you get lucky and get a phone with OC3 or OE2. Verizon just sent me a replacement S6 (was having major BT issues) and I got lucky enough to get one on OC3. S6 + OE2 + root + greenify = me happy :laugh:
Software out-of-the-box
csh8428 said:
So... I'm about to get a new S6 for Verizon. There's pretty limited info in this thread, but a lot of it seems like a new S6(as of 10/01/2015) isn't rootable/ROMable because of the most recent OTA that I would assume would be on a phone bought now. Is that correct? If not can someone point me to threads that show how to root and get a custom recovery on?
Thanks,
Craig
Click to expand...
Click to collapse
Were you able to get a new S6 from Verizon with either OC3 or OE2, if so which one? I am interested in getting it too, but it's a no go if root is not possible.
NSRacer said:
.....unless you get lucky and get a phone with OC3 or OE2. Verizon just sent me a replacement S6 (was having major BT issues) and I got lucky enough to get one on OC3. S6 + OE2 + root + greenify = me happy :laugh:
Click to expand...
Click to collapse
I'm worried that if I get a new S6 from verizon it will auto-update to 5.1.1 OG5 during the initial setup wizard/process. Can you explain how you stopped yours from updating to OE2 and OG5? Thanks in advance
The device won't auto-update itself without consent from the user. My replacement came with OC3, so I pulled down OE2 (from the web) and pushed that to the phone using ODIN. Once that was done, I applied root which prevents the phone from receiving OTA updates.
NSRacer said:
The device won't auto-update itself without consent from the user. My replacement came with OC3, so I pulled down OE2 (from the web) and pushed that to the phone using ODIN. Once that was done, I applied root which prevents the phone from receiving OTA updates.
Click to expand...
Click to collapse
Thanks for the info! I went in to a verizon the other day and their answers were all over the place; it's amazing how they know so little about the devices they spend all day selling, servicing. They tried to tell me that a mandatory update came out Friday "for all verizon android phones" and the play store wouldn't work if it wasn't updated to it (though they told me also that the user has no choice to reject updates - lol)
NSRacer said:
The device won't auto-update itself without consent from the user. My replacement came with OC3, so I pulled down OE2 (from the web) and pushed that to the phone using ODIN. Once that was done, I applied root which prevents the phone from receiving OTA updates.
Click to expand...
Click to collapse
I got my s6 from someone on swappa and for some reason, once I first booted and was doing initial setup, the phone automatically rebooted into update mode. As soon as it was back up and running, the build version was too new to root and the bootloader version had been updated too. I don't know why it did this for me, I was really tempted to hard reboot while it was in update mode to prevent it because I really wanted to root, but I was even more worried about bricking the phone. I figure maybe the guy who sold it to me had already downloaded the update but did not run it, and after doing a factory reset maybe the phone was somehow set to auto-execute the update...

Updates on Verizon Pixel Alt Carrier?

Purchased my Pixel from local Verizon store outright cause they were sold out everywhere. I am currently using it on Cricket but have not received the 7.1.1 update. I'm wondering if I will need to insert Verizon sim card or side load every update or if Wi-Fi/Cricket will be sufficient for latest updates. My bootloader is unlocked but I am not rooted or have TWRP installed. Anybody in similar ssituations or have answers?
AndroiderM said:
Purchased my Pixel from local Verizon store outright cause they were sold out everywhere. I am currently using it on Cricket but have not received the 7.1.1 update. I'm wondering if I will need to insert Verizon sim card or side load every update or if Wi-Fi/Cricket will be sufficient for latest updates. My bootloader is unlocked but I am not rooted or have TWRP installed. Anybody in similar ssituations or have answers?
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Click to collapse
That is a really good question that I have not really found the answer to yet. I posted it on G+ but never really got a definitive yes or no. I have a VP with a Google Fi sim in. I didn't get the update either and just sideloaded it night before last. If you're unlocked you will have no issues sideloading or even flashing a full image for that matter. Just don't relock it.. like ever. All I can do is sideload an OTA at this point being bl locked on 7.1.1. By my choosing, btw. Here is the G+ community you might want to join.
https://plus.google.com/u/0/communities/101424233094080678997
bobby janow said:
That is a really good question that I have not really found the answer to yet. I posted it on G+ but never really got a definitive yes or no. I have a VP with a Google Fi sim in. I didn't get the update either and just sideloaded it night before last. If you're unlocked you will have no issues sideloading or even flashing a full image for that matter. Just don't relock it.. like ever. All I can do is sideload an OTA at this point being bl locked on 7.1.1. By my choosing, btw. Here is the G+ community you might want to join.
https://plus.google.com/u/0/communities/101424233094080678997
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Click to collapse
I was forced to pay for a month of Verizon prepaid to purchase the phone from them so I slapped my Verizon sim that still has service back in the phone. Still no update, tried with Wi-Fi on and off. I'm wondering if the update has been pushed out to everyone yet. I did get the November update when I first got the phone so who knows
I'm sure you will get the update at some point during the staged rollout. It will take a few weeks to roll out to everyone. If you can't wait install it manually.
Solved
rpjwalter said:
I'm sure you will get the update at some point during the staged rollout. It will take a few weeks to roll out to everyone. If you can't wait install it manually.
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Just got the update with my Cricket sim in.
AndroiderM said:
Just got the update with my Cricket sim in.
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Cool!
I have the Google store version but running on Verizon and still have 7.1 so don't fret

New maintenance release : Dec 2016 security patch

Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Just got mine
You are not tricking it into checking with Google...The update comes from Moto servers. However the sim can cause the imei controlled rollout to not work correctly on some handsets thus removing the sim allows the phone to get back.in line so to speak.
nothing in eu yet
iks8 said:
nothing in eu yet
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As far we know so far, this is for the XT1575 only... just the December 2016 security update to 6.0, very minor update. Started rolling our about a week ago... a big push seemed to happen on the 14th and 15th with many users receiving it those days.
autosurgeon said:
You are not tricking it into checking with Google...The update comes from Moto servers. However the sim can cause the imei controlled rollout to not work correctly on some handsets thus removing the sim allows the phone to get back.in line so to speak.
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Edited/fixed
it has been rolled out worldwide... its been like (3weeks ) since i updated it...
Got mine yesterday
Is there any way to update without wifi? I have unlimited data through Cricket Wireless but the system will only let me do it over wifi.
Firefishe said:
Is there any way to update without wifi? I have unlimited data through Cricket Wireless but the system will only let me do it over wifi.
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No, WiFi is required to get a Moto OTA.
Who the hell cares? This should have been the 7.x update! Too little too late Lenovo.
strafer69 said:
Who the hell cares? This should have been the 7.x update! Too little too late Lenovo.
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Click to collapse
Exactly! There's absolutely no excuse why the Pure hasn't been updated to Nougat especially since the phone uses a damn near vanilla Android! HTC 10 & LG G5 had theirs for over 2 months now & some Samsung S7/S7E has been getting theirs over the past few weeks. My wife regrets buying this phone now over the Nexus 6P last year & now can't wait to dump this phone for the upcoming Galaxy S8+.
Sent from my SM-G935P using Tapatalk
We should all agree that Pure program by GG is a fail. GG initiated it with HTC, Moto... with Pure Edition and commit that they would be upgraded just after Nexus lines
You guys are missing the point.
Nougat 7.1 came out in December. In order to have a smooth update to 7.1, you need the pre requisites which is the security update
piscesjoey said:
Exactly! There's absolutely no excuse why the Pure hasn't been updated to Nougat especially since the phone uses a damn near vanilla Android! HTC 10 & LG G5 had theirs for over 2 months now & some Samsung S7/S7E has been getting theirs over the past few weeks. My wife regrets buying this phone now over the Nexus 6P last year & now can't wait to dump this phone for the upcoming Galaxy S8+.
Click to expand...
Click to collapse
I understand your sentiment regarding the near vanilla, and I'm surprised Google didn't commit Lenovo to keeping the pure/style updated. Lenovo has given over to "standard business practices", which unfortunately means that the manufactures focus on updating their newest flagships first (Moto Z line, G5, GS7, HTC 10). This is nothing new and has been this way for a while. Once again, the rule applies: if you want the latest and greatest Android updates upon release buy a Google phone (Pixel). Aside from that I expect very little. If I want the latest and greatest, I turn to XDA and other sources for custom ROMs (which is nothing new for me).
_litz said:
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Click to expand...
Click to collapse
thanks for this, it was driving me crazy that I kept getting promoted to do this, but the update doesn't work with twrp and/or unlocked bootloader. How did you extract the update to sideload it?
---------- Post added at 11:56 PM ---------- Previous post was at 11:56 PM ----------
_litz said:
Should be popping up on your device (you might have to pull the SIM to trick your handset into seeing the update).
If you want to sideload : https://dl.dropboxusercontent.com/u/22067374/Blur_Version.24.221.8.clark_retus.retus.en.US.zip
Click to expand...
Click to collapse
thanks for this, it was driving me crazy that I kept getting prompted to do this, but the update doesn't work with twrp and/or unlocked bootloader. How did you extract the update to sideload it?
It'll be another 2-3 months to even get 7.0 and than no more updates. That's why **** motorola/lenovo nobody buy the G6 or G6 plus so they finally go out of business!
Sent from my XT1575 using XDA-Developers Legacy app
you don't extract it to sideload it ... you need to make sure you have original partitions (this will NOT apply to a modified system or boot), and then restore the factory recovery. Factory recovery has a sideload from ADB option.
If you have modified enough, you may have to backtrack to the last full system image (may 2016, I think it was), then do the sept update, followed by the dec update.
Those are available in other threads on XDA.
Guys there is any chance of volte update because jio expanding their services to next one year
Can it is possible that after nought update it is possible
_litz said:
you don't extract it to sideload it ... you need to make sure you have original partitions (this will NOT apply to a modified system or boot), and then restore the factory recovery. Factory recovery has a sideload from ADB option.
If you have modified enough, you may have to backtrack to the last full system image (may 2016, I think it was), then do the sept update, followed by the dec update.
Those are available in other threads on XDA.
Click to expand...
Click to collapse
why is it so difficult to apply a few security patches. at this point i'll wait for nougut. I've been eyeing a few of the nougut roms, but I see comments about stability and features not working.
do we need to relock the bootloader too? or just no root, stock partitions, and stock recovery?

Brand new ATT S8+ "up to date" with March security update

During the black Friday offer for $400 on a trade in, I purchased a new ATT S8+ from Samsung.
The phone currently has the March security update, which is very old at this point. Software update claims that my phone is up to date. ATT has been no help. Restarting, deleting the cache partition, and even doing a factory reset have had no effect. The next step they offered was to wait 24 hours to see if them pushing the update to the phone works and then to put through a warranty claim.
I suspect the problem may be with ATT, as the S7 edge I upgraded from is stuck with the April security update. If this is the case, returning the phone for a new one will have no effect. Using the SIM that came with the phone rather than the one from the old phone wouldn't fix this, would it?
Is there some way to do the updates myself?
Go to a nearby best buy, they usually have a Samsung guy there that should be able to help you update your phone, or you could side load it, search these forms, many people should be able to guide you
Thanks, ended up using odin to install the current version. Now to see whether I get the next update properly when it comes out, or have to install that manually too.
Where did you find the odin files for the lastest update?
Nitro1max1 said:
Where did you find the odin files for the lastest update?
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They everywhere over internet, just search for U2BQK5 for Samsung galaxy S8+. Firmware from any provider is exactly the same. Just flash 4 files in Odin with your provider sim card in. Best source is updato.com or sammobile.com
On Edge of Galaxy

Official Pie Update for SM-N950U?

Can someone send me the official link for the official stable Pie update? Cuz my phone which is Unlocked AT&T Note 8 has a problem updating.
When I go into settings>>software update>> it always says "Current software is up to date". Same thing happens when I use Samsung Smart Switch on Windows it says the same thing.
I would try to flash the .zip file on the stock recovery.
I would provide the other details below if you need cuz I'm unsure what update file should I use. Thanks!!
There are threads available to help you with that, just need to do a little bit of searching.
kangi26 said:
There are threads available to help you with that, just need to do a little bit of searching.
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Affirmative!
When the August security update comes out for the U.S., will my Cricketwireless SIM allow me to get the AT&T update? Or, do I have to put an AT&T SIM in the phone. Could I just take the SIM out & connect to wifi instead?
Thanks.

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