Database Info

Calls made when on LTE keep getting dropped

About 3 out of 5 times when I make a call when I am originally on LTE the phone call drops. I am on AT&T and when I make a call it switches from LTE to H+ then all of a sudden it just completely drops signal and thus the call and about 3 seconds later regains signal. Does anyone know what may be causing this issue or has had this issue? I am on 4.4.4 Stock with Root.

Well dropping calls isn't normal, but dropping from LTE to H+ is. VoLTE isn't really a thing yet. Calls don't work over LTE, so when you make a call it automatically drops to H+. That's normal behavior.
Did this just start happening out of the blue? Or always done that? Make sure you have the correct APN settings. If so try calling your provider and see if there's anything they can do for you.

RoyJ said:
Well dropping calls isn't normal, but dropping from LTE to H+ is. VoLTE isn't really a thing yet. Calls don't work over LTE, so when you make a call it automatically drops to H+. That's normal behavior.
Did this just start happening out of the blue? Or always done that? Make sure you have the correct APN settings. If so try calling your provider and see if there's anything they can do for you.
Click to expand...
Click to collapse
Sorry forget to mention I knew that was normal for the drop to H+, but yes the signal drop is not. Well it started out of the blue. IS there a thread on here with what should be the correct APN settings? Also my old nexus 5 started to do this before I returned it under warranty for refurbished, then I had a moto G lte for a month worked fine, got a refurbished (due to warranty) and started again.

Here is a graph of my network coverage to show that the signal just drops.
Sent from my Nexus 7 using XDA Free mobile app

same problem
jgr208 said:
About 3 out of 5 times when I make a call when I am originally on LTE the phone call drops. I am on AT&T and when I make a call it switches from LTE to H+ then all of a sudden it just completely drops signal and thus the call and about 3 seconds later regains signal. Does anyone know what may be causing this issue or has had this issue? I am on 4.4.4 Stock with Root.
Click to expand...
Click to collapse
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.

The APN only handles packet data and not voice so that shouldn't be the issue.
I would try setting your phone to 3G only for a while and see if the drops still occur when you are on 3G prior to the call.

Syndrome666 said:
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
Click to expand...
Click to collapse
Yea it wasn't an exact count but like 3 out of 5 says, enough that is annoys me. Tried all those as well and like I said I have a moto g lte that the sim worked in so it isn't the sim. This is my refurb unit, but the other one I have since November started to do the same thing in August as well on 4.4.4 never had an issue before that. Where did you find that if you don't mind me asking? I am comfy enough to mess with that stuff, so i'll give it a shot.

raptir said:
The APN only handles packet data and not voice so that shouldn't be the issue.
I would try setting your phone to 3G only for a while and see if the drops still occur when you are on 3G prior to the call.
Click to expand...
Click to collapse
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.

cell radio fix
jgr208 said:
Yea it wasn't an exact count but like 3 out of 5 says, enough that is annoys me. Tried all those as well and like I said I have a moto g lte that the sim worked in so it isn't the sim. This is my refurb unit, but the other one I have since November started to do the same thing in August as well on 4.4.4 never had an issue before that. Where did you find that if you don't mind me asking? I am comfy enough to mess with that stuff, so i'll give it a shot.
Click to expand...
Click to collapse
I found it here (just take away the spaces after .com and after 02/): ianmarmour.com /2014/02/02/ google-nexus-5-fixing-modemcellular-issues-on-34g-networks
It's an older post from February, but seems to have the best details and fixes. If you simply search nexus 5 cellular radio issues or nexus 5 4.4.4 call drops, you should find a lot of these recalls from lots of N5 users. I'm tempted to try it, but don't really feel like sorting all my files in case i brick my device. I'm also not sure if ota update will work if i tinker with cell radios. Otherwise that's the page containing all the details you'd need including links and step by step guides. And hey if it works for you, let me know, maybe I'll try it out if it goes well for you.

jgr208 said:
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
Click to expand...
Click to collapse
Exactly, i know that's totally possible, but i wouldn't want a smartphone that has no lte and/or hspa+ service at this point in time. This seems to happen wherever lte isn't as strong or available but hspa+ is. I think the modem responsible for switching between lte and hspa+ causes calls to drop. I took note of it a couple hours ago when i attempted to make a few phone calls resulting in instant call drops. Seems to do it while switching from lte to hspa+ network. I just wish Google would stop burying their heads from the outside world like an ostrich, and get in top of this. I mean this is their flagship device until N6 goes on sale. They should seriously fix this issue or at least stop denying that they've never heard of any complaints with their N4 and N5 customers. I love this device, but a simple fix like this not being addressed by Google is not very professional, especially because it's primary function is to call people. I'm really tempted to flash those radios, but really want to see if Google addresses this issue with an official ota lollipop update.

Syndrome666 said:
Mine doesn't seem to have any particular count pattern, it happens very randomly, usually when attempting to call someone and once they pickup on their end, my phone would hang up. This happens maybe 40-50%of the time, can't estimate a guess, but i can say that it happens enough to piss me off. I've checked my AT&T APN, which matches to what the carrier has it set, i even went and got my SIM replaced, rebooted in safe mode, gps works, so it's not a third party app causing this. Last resort is factory reset, although I'm almost positive that won't do anything. I'm currently also running android 4.4.4 stock aosp on a 32Gb N5. Device was purchased new in early may 2014, and came with android 4.4.2 preinstalled. The random call drops issue started in early October, a few months well into 4.4.4 update. All I've found online is that i it has something to do with a missing cellular radio, but to be honest, i don't want to mess with those as that may cause further problems. Called Google, and they act like they're clueless about this issue, all they can offer is a replacement, which is nice, but to be honest, it's probably going to happen again even with the new device. My coworker has the same issue with his 16gb N5 black model. If anyone with this device trying out android 5.0 lollipop preview can chime in on if this problem still persists, would be very awesome. I'm going to wait and see when the official android 5.0 comes out, if that fixes the dropped calls problem, then N5 can be used, if not then I'm getting it replaced and reselling it, may go with the moto x+1. So either a good portion of nexus 5 devices are factory defects or this really is a cellular radio problem. Really hope that lollipop will fix this issue.
Click to expand...
Click to collapse
Factor resetting it won't help, I've tried it already.

jgr208 said:
Already did and it doesn't but is an annoyance then since part of the price of the Nexus 5 is to have LTE and I am not getting the full product then which is not ideal.
Click to expand...
Click to collapse
part of the price? no. you dont see any phone more expensive because it can handle lte. your issue is with your network, and its signals around you. as we all know that the lte available can not handle voice calls. your isdue involvez lte handing off to H or 3G. thats where your network comes in.

simms22 said:
part of the price? no. you dont see any phone more expensive because it can handle lte. your issue is with your network, and its signals around you. as we all know that the lte available can not handle voice calls. your isdue involvez lte handing off to H or 3G. thats where your network comes in.
Click to expand...
Click to collapse
Then why does my moto g work fine in the same locations? And LTE isn't more expensive on a phone? Please explain then how a LTE phone is more expensive then the 3g variant. Go compare the moto g to moto g LTE. Defeats your argument.
Sent from my Nexus 7 using XDA Free mobile app

jgr208 said:
Then why does my moto g work fine in the same locations? And LTE isn't more expensive on a phone? Please explain then how a LTE phone is more expensive then the 3g variant. Go compare the moto g to moto g LTE. Defeats your argument.
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
lol, ok. the moto g variants are an exception to the majority. their already cheap price point being the reason.
those are two different devices, with differing hardware. its possible that moto can catch the signal from a little further away than the n5 can. the n5 was made less expensive because they used less expensive hardware in places. a shorter antenna being one of those places.
---------- Post added at 09:48 PM ---------- Previous post was at 09:44 PM ----------
anyways, if you bought it from google, you can request an exchange.

I wouldn't try any hardware mod, etc as the issue is with the software. This kind of thing happens to me also, regardless of where I am or what network I'm on (tested this with a friends AT&T sim also). In the settings menu my signal strength just says "0" (kid you not ZERO) and sticks there until I manually set the phone to 3g when I go to a place with weak LTE (like a basement).
DISCLAIMER: I am only assuming this as I don't know that much about this topic, but I think stock 4.4.4 doesn't understand that LTE can still be received at worse than -115dbm and causes this fault. It doesn't matter which radio you flash (using the newest dev preview radio on 4.4.4 still has this issue, but on 5.0 it works flawlessly), what network you are on, where you are with strong LTE coverage... If you go to the wrong LTE dead spot you have this issue. It's as if the radio is saying "I'm still good on LTE" and the phone says "-115dbm isn't good we need to switch" and the radio says "I'm still connected to LTE though" and the conflict causes the signal to go to 0. I don't think it's got anything to do with the handoff from LTE to 3G either (but it might, as I said I'm no expert). -115dbm seems to be the doom number for me on LTE with 4.4.4.
Try flashing the new dev preview if you want LTE. No network = 0 bug. Hell I can even get LTE in my basement (at worse than -115dbm, of course). I had to flash back to 4.4.4 though, too many games/apps not updated yet.
Long story short, this is fixed in Lollipop. Less than two weeks...

simms22 said:
lol, ok. the moto g variants are an exception to the majority. their already cheap price point being the reason.
those are two different devices, with differing hardware. its possible that moto can catch the signal from a little further away than the n5 can. the n5 was made less expensive because they used less expensive hardware in places. a shorter antenna being one of those places.
---------- Post added at 09:48 PM ---------- Previous post was at 09:44 PM ----------
anyways, if you bought it from google, you can request an exchange.
Click to expand...
Click to collapse
It worked until august so your argument is void.
Sent from my Nexus 7 using XDA Free mobile app

anactoraaron said:
I wouldn't try any hardware mod, etc as the issue is with the software. This kind of thing happens to me also, regardless of where I am or what network I'm on (tested this with a friends AT&T sim also). In the settings menu my signal strength just says "0" (kid you not ZERO) and sticks there until I manually set the phone to 3g when I go to a place with weak LTE (like a basement).
DISCLAIMER: I am only assuming this as I don't know that much about this topic, but I think stock 4.4.4 doesn't understand that LTE can still be received at worse than -115dbm and causes this fault. It doesn't matter which radio you flash (using the newest dev preview radio on 4.4.4 still has this issue, but on 5.0 it works flawlessly), what network you are on, where you are with strong LTE coverage... If you go to the wrong LTE dead spot you have this issue. It's as if the radio is saying "I'm still good on LTE" and the phone says "-115dbm isn't good we need to switch" and the radio says "I'm still connected to LTE though" and the conflict causes the signal to go to 0. I don't think it's got anything to do with the handoff from LTE to 3G either (but it might, as I said I'm no expert). -115dbm seems to be the doom number for me on LTE with 4.4.4.
Try flashing the new dev preview if you want LTE. No network = 0 bug. Hell I can even get LTE in my basement (at worse than -115dbm, of course). I had to flash back to 4.4.4 though, too many games/apps not updated yet.
Long story short, this is fixed in Lollipop. Less than two weeks...
Click to expand...
Click to collapse
Def wasn't gonna try hardware and only software and great to hear! Did you try out lollipop yet?
Sent from my Nexus 7 using XDA Free mobile app

jgr208 said:
It worked until august so your argument is void.
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
if it worked until august, then it supports my point of probably being an issue with your network, and not the phone itself.

simms22 said:
if it worked until august, then it supports my point of probably being an issue with your network, and not the phone itself.
Click to expand...
Click to collapse
But then why does my moto g work? Why is the issue also all the way from Philadelphia to new jersey to new York. That supports software if you ask me. Also it working it lollipop supports software. Also if it was network I think we would hear more about this issue from other phones as well
Sent from my Nexus 7 using XDA Free mobile app

jgr208 said:
But then why does my moto g work? Why is the issue also all the way from Philadelphia to new jersey to new York. That supports software if you ask me. Also it working it lollipop supports software. Also if it was network I think we would hear more about this issue from other phones as well
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
well, try the lollipop preview, it was working for the other guy, see if itll work for you. if it does, great.

OnePlus One giffgaff/O2 POOR RECEPTION/ NO SERVICE

Hi,
I have recently purchased a used OnePlus One 16GB Unlocked phone from CEX, and it looks and performs great. However, upon trying my SIM it shows No Service/emergency calls only.
Ironically enough emergency calls arent possible either. I'm with giffgaff, (O2's network) and it would not make/receive calls where I live (West-London). Tried a Lebara sim too, same results.
IMEI number is fine, checked with CheckMend. Faffed about with APN settings, manually connecting to the network, but while I'm home it could hardly find O2's network and even then it shows no service. (usually finds EE and Vodafone but I haven't got those sims.)
Took it to work today and it seems to be working "fine" at work. What I mean by "fine" is that I can make/receive calls, watch HD youtube videos no problem, but download speed from various websites and from the play store would be about 20kb/s and connection would drop every now and then. Switching between 3G and 4G makes no difference whatsoever. Also tried the *#*#4636 options but if I switch preferred modes it doesn't save, it defaults to whatever it wants to upon reboot.
It improves outside of work and it's pretty usable, but it drops just before I get home. This area does have bad O2 coverage but with my old Samsung Galaxy S2 and sh*tty Sony Xperia E1 I always get a decent signal even at home.
So originally when I thought it had a dead antenna, I thought I would return and get a replacement, but upon googling around I found that OnePlus is at war with O2s network on some devices, so I might have the same issue. Flashing isn't really an option as I've never done it and even though I'm within 30 days I don't think I should brick it.
At this point if I get a replacement I might have the same issue, if I change networks I might have the same issue. I have a hard time convincing anyone at work to lend me their sims for a day.
Any advice would be appreciated. :fingers-crossed:
OS: Cyanogen 13.1.2. ZNH2KAS3P0-bacon
Elderberry 5

neverhangover said:
Hi,
I have recently purchased a used OnePlus One 16GB Unlocked phone from CEX, and it looks and performs great. However, upon trying my SIM it shows No Service/emergency calls only.
Ironically enough emergency calls arent possible either. I'm with giffgaff, (O2's network) and it would not make/receive calls where I live (West-London). Tried a Lebara sim too, same results.
IMEI number is fine, checked with CheckMend. Faffed about with APN settings, manually connecting to the network, but while I'm home it could hardly find O2's network and even then it shows no service. (usually finds EE and Vodafone but I haven't got those sims.)
Took it to work today and it seems to be working "fine" at work. What I mean by "fine" is that I can make/receive calls, watch HD youtube videos no problem, but download speed from various websites and from the play store would be about 20kb/s and connection would drop every now and then. Switching between 3G and 4G makes no difference whatsoever. Also tried the *#*#4636 options but if I switch preferred modes it doesn't save, it defaults to whatever it wants to upon reboot.
It improves outside of work and it's pretty usable, but it drops just before I get home. This area does have bad O2 coverage but with my old Samsung Galaxy S2 and sh*tty Sony Xperia E1 I always get a decent signal even at home.
So originally when I thought it had a dead antenna, I thought I would return and get a replacement, but upon googling around I found that OnePlus is at war with O2s network on some devices, so I might have the same issue. Flashing isn't really an option as I've never done it and even though I'm within 30 days I don't think I should brick it.
At this point if I get a replacement I might have the same issue, if I change networks I might have the same issue. I have a hard time convincing anyone at work to lend me their sims for a day.
Any advice would be appreciated. :fingers-crossed:
OS: Cyanogen 13.1.2. ZNH2KAS3P0-bacon
Elderberry 5
Click to expand...
Click to collapse
Could be band issue,but as you say it works on work(outside home) then for sure the sim is compatible with OPO bands.
This issue can be fixed by changing firmware of the device.
I know it would be seem hard at first but it's worth the work.Flashing firmware can greatly increase your signal strength and likely to cop out any issues with data and calls.
But first you need to flash Custom Recovery Twrp and before that you need to unlock the bootloader of your device.
To start with,
https://forum.xda-developers.com/showthread.php?t=2788632
You don't need to do the root section,just the bootloader unlocking then flashing Twrp.Its easy.
https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-lollipop-t3300907
Here's a firmware compilation thread just try them and use the one which suits your carrier the best.
Good luck

Not able to make/receive calls when connected to LTE - UK EE network.

Network provider is EE UK.
Sorry for the long post​
I’ve had the 1+ since 2014 now, I am rooted and have used various Android 7 and 8 (recently) roms on the device until recently (probably 7 months ago) my 1+ started playing up. I would not get any signal whilst at work; although the building I work is generally poor with mobile signal however I use to get just enough signals to receive a call.
About 7+ months ago this started fading and I would get 0 bars, at first I thought it’s a modem issue so I tried all the different modems and made notes on which one was the best but in the end none of them helped with the situation. I then did what most people do and googled the issue and found that there are lots of other people with similar issue with the oneplus one not working on LTE, many suggested to make sure I visit the engineering menu *#*#4636*#*# and change the connection to LTE/GSM Auto (PRL), however this was already set and yet it was not making any difference. The main issue was not being able to make or receive calls when the device is connected to LTE.
On the odd occasion I was able to make/receive all on LTE when leaving the building but it would be not stable, at times I would get a call but people could not hear me, then sometime I would dial out and the screen would be stuck at “dialing” and nothing would happen. Then I would try few times and it may work or not work at all. So I switched to GSM only (via the secret menu) and the phone would work perfectly, no issues calling out at my work desk or outside and getting all calls without any issues. The issue with this was that on a reboot the settings would go back to LTE/GSM so it was a constant change. On top not being able to use 4G Data speeds was making life harder.
Even when selecting 3G in network settings the phone would not switch to 3G only. I also tried different network provides like 3 UK, Vodafone but still the same issue.
I’ve now come to a conclusion that this is something software related (perhaps?) as the device is failing to switch to 3G when making/receiving calls. When I check the secret menu I see that DATA and VOICE connection is LTE. Now I know this device does not support VoLTE so I thought it would always first aim to connect to 3G signal?? NO?
As a result i’ve moved to Pixel 2 device because I tried everything from different roms to modems, going back to kitkat, CM12.1 and 13 as well as Oxygen OS but was still getting the same problem.
I’ve also come across posts (on google) that people with different oneplus device are suffering from this so not sure if something has been switched on/off on my phone when flashing different roms to have caused this issue or is this a hardware problem?
I’ve spent numerous hours trying different things suggested by many on google but haven’t got anywhere. I have given up trying to get to the bottom of this.
If anyone is out there who have had this issue and have found a solution please let me know, I still very much like the oneplus but with this issue it’s hard to use the device.
Thank you for reading…..

v1ks said:
Network provider is EE UK.
Sorry for the long post​
I’ve had the 1+ since 2014 now, I am rooted and have used various Android 7 and 8 (recently) roms on the device until recently (probably 7 months ago) my 1+ started playing up. I would not get any signal whilst at work; although the building I work is generally poor with mobile signal however I use to get just enough signals to receive a call.
About 7+ months ago this started fading and I would get 0 bars, at first I thought it’s a modem issue so I tried all the different modems and made notes on which one was the best but in the end none of them helped with the situation. I then did what most people do and googled the issue and found that there are lots of other people with similar issue with the oneplus one not working on LTE, many suggested to make sure I visit the engineering menu *#*#4636*#*# and change the connection to LTE/GSM Auto (PRL), however this was already set and yet it was not making any difference. The main issue was not being able to make or receive calls when the device is connected to LTE.
On the odd occasion I was able to make/receive all on LTE when leaving the building but it would be not stable, at times I would get a call but people could not hear me, then sometime I would dial out and the screen would be stuck at “dialing” and nothing would happen. Then I would try few times and it may work or not work at all. So I switched to GSM only (via the secret menu) and the phone would work perfectly, no issues calling out at my work desk or outside and getting all calls without any issues. The issue with this was that on a reboot the settings would go back to LTE/GSM so it was a constant change. On top not being able to use 4G Data speeds was making life harder.
Even when selecting 3G in network settings the phone would not switch to 3G only. I also tried different network provides like 3 UK, Vodafone but still the same issue.
I’ve now come to a conclusion that this is something software related (perhaps?) as the device is failing to switch to 3G when making/receiving calls. When I check the secret menu I see that DATA and VOICE connection is LTE. Now I know this device does not support VoLTE so I thought it would always first aim to connect to 3G signal?? NO?
As a result i’ve moved to Pixel 2 device because I tried everything from different roms to modems, going back to kitkat, CM12.1 and 13 as well as Oxygen OS but was still getting the same problem.
I’ve also come across posts (on google) that people with different oneplus device are suffering from this so not sure if something has been switched on/off on my phone when flashing different roms to have caused this issue or is this a hardware problem?
I’ve spent numerous hours trying different things suggested by many on google but haven’t got anywhere. I have given up trying to get to the bottom of this.
If anyone is out there who have had this issue and have found a solution please let me know, I still very much like the oneplus but with this issue it’s hard to use the device.
Thank you for reading…..
Click to expand...
Click to collapse
I can relate to you. have similar issue and also tried most of the things you have done. don't know what to do. if you have found something, then reply.

I think I have the same issue here in Italy too.
I tried all modems in the list and downgraded to kitkat but with no luck.

same issue reproduced on lineage os 16.0 India /Airtel
nik012003 said:
I think I have the same issue here in Italy too.
I tried all modems in the list and downgraded to kitkat but with no luck.
Click to expand...
Click to collapse
No calls incoming/outgoing over LTE network lineage os 16.0, when changed to 2G network calls works just fine
while LTE no issues with Data connectivity .
any luck for anyone.
Thanks

I don't have the phone anymore (in fact, the same issue made me get a new phone), but maybe try updating the modem?

Yall have these Verizon OnePlus 8 issues?

Is anyone else getting freezing using chrome browser? If so what browser do you recommend? I've tried Firefox to and Opera for some reason this phone hates. I don't get why this phone is so slow. Mine takes a minute to process anything. Really hope they fix these software hickups. I guess FR but that would be a big job. The battery consumption seems to be the only best feature on this phone.

Yes, seems like it's a OnePlus problem. No one has a solution that I've seen yet.
I just minimize Chrome and reopen it and it works again.

BeardKing said:
Yes, seems like it's a OnePlus problem. No one has a solution that I've seen yet.
I just minimize Chrome and reopen it and it works again.
Click to expand...
Click to collapse
It's not just on this phone. I just came from the Essential phone and Chrome's been doing that for months. It's Chrome, not the phone. I don't think the built in webview is playing nice with the os. Maybe try Chrome beta?
Question: are you using a custom DNS or VPN?

garywojdan81 said:
It's not just on this phone. I just came from the Essential phone and Chrome's been doing that for months. It's Chrome, not the phone. I don't think the built in webview is playing nice with the os. Maybe try Chrome beta?
Question: are you using a custom DNS or VPN?
Click to expand...
Click to collapse
It's also happening to me, I don't use any VPNs nor DNS. I think this is a OnePlus Problem, maybe they'll address it in the next update. Let's report this problem guys
Edit : I'm not on a Verizon version, mine is IN2010

Funny thing is whenever chrome freezes, going to the home screen and returning back to the app fixes the issue ??*

Raiz said:
It's also happening to me, I don't use any VPNs nor DNS. I think this is a OnePlus Problem, maybe they'll address it in the next update. Let's report this problem guys
Edit : I'm not on a Verizon version, mine is IN2010
Click to expand...
Click to collapse
It's not OnePlus, it's Chrome. Acts the same way on the Essential PH-1. Try Safari or Microsoft Edge browser, or any one that uses Android web view.
---------- Post added at 12:43 PM ---------- Previous post was at 12:43 PM ----------
alanjolly123 said:
Funny thing is whenever chrome freezes, going to the home screen and returning back to the app fixes the issue ??*
Click to expand...
Click to collapse
Same here

Any fix?
Sent from my IN2015 using Tapatalk

TeamHackura said:
Any fix?
Sent from my IN2015 using Tapatalk
Click to expand...
Click to collapse
The fix is to install another web browser, then go to apps in the settings and inactivate Chrome. Haven't had single hickup since I did this.

gerhard_wa said:
The fix is to install another web browser, then go to apps in the settings and inactivate Chrome. Haven't had single hickup since I did this.
Click to expand...
Click to collapse
Nice. Glad I came across this noticed it instantly when I first got this phone back in April course I couldn't find anything about it then. And oddly it seems like it is way worse and 90htz. Was about to return too vzw. Honestly was thinking it may be a device issue Till I read posts Any suggestions? Gonna try brave

Not really sure where to ask this question but Verizon OnePlus 8 UW. No root or anything outta the norm. Constantly having intermittent data loss, intermittent hotspot loss, calls and texts as well I'm sure since they pushed an update couple weeks back. Message I get from there network troubleshooter says( Your phone can't auto switch too a faster network if it's available. Your better off too use Cdma/Lte or global mode for better signal strength). Far as I know Cdma had been reserved for EMT/Fire etc. Problem seems too arise only when the silly 5g icon comes up. So thinking when it tries too switch too 5g its having that intermittent loss going back to global mode an getting hung up somehow as a simple restart fixes it temporarily. If I was rooted I believe a prl or apn change would fix it maybe. So tired of dealing with Verizon techs, Any help it fix would be great

SPEED_RACER_5.0 said:
Not really sure where to ask this question but Verizon OnePlus 8 UW. No root or anything outta the norm. Constantly having intermittent data loss, intermittent hotspot loss, calls and texts as well I'm sure since they pushed an update couple weeks back. Message I get from there network troubleshooter says( Your phone can't auto switch too a faster network if it's available. Your better off too use Cdma/Lte or global mode for better signal strength). Far as I know Cdma had been reserved for EMT/Fire etc. Problem seems too arise only when the silly 5g icon comes up. So thinking when it tries too switch too 5g its having that intermittent loss going back to global mode an getting hung up somehow as a simple restart fixes it temporarily. If I was rooted I believe a prl or apn change would fix it maybe. So tired of dealing with Verizon techs, Any help it fix would be great
Click to expand...
Click to collapse
Got this same issue

garywojdan81 said:
Got this same issue
Click to expand...
Click to collapse
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around

I've had Verizon family plan for 20 years now. So I have to deal with it. I remember buying old Galaxy s3 and moding the hell out of it. But I'm older and don't have time like I did when I was younger so I'm stuck. The problems on my OP8 5G UW just accelerated. I'm pretty sure it's software related. Last system update was a "network improvements" haha- yeah right! Since after I've been in hours and hours in Verizon chats, calls, I've spoke to OnePlus techs, I've done replacements, sim swaps, clean resets. Nothing is working to resolve my 1mbps download speed network is slow as hell, 17 Meg's 20 min. Tomorrow I'm talking Verizon tech to get my 4th replacement turned in and hopefully get a Galaxy S10 FE. I always wanted ONEPLUS but not this way. I'm done

SPEED_RACER_5.0 said:
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
Click to expand...
Click to collapse
I'm in Frederic Michigan, near Grayling. Rural area, but Verizon is king up here. And, with a low population density, I've had really great service for years. Up until recently. Wife has a Galaxy Note 9 and doesn't have half the issues.

So update. I wasn't allowed to move on to another phone with old big red. I exhausted my replacements with Verizon my only option now is to pay this off and move on. I did get some slight improvements turning the automatic to manual in Network Mode. It seems like I don't have the constant 5g/4g fight. As for original topic, I use the Samsung browser and I don't have any hanging or freezing.

Yea I'm kinda and the same boat got a phone didn't work good paid it off early got the OnePlus and now this I did switch to manual too and it helped a little bit. But not a lot we can do I definitely won't be buying any more Vzw phones. I can't even maintain consistent hotspot for over 30 40 minutes ever since past update. I have the 5G icon now that's not really 5G speed at all. I've gotten true 5G on this phone a couple times and it's amazingly fast. The 5G icon fades an drops too 4g when it does it kicks me off discos hotspot an network sometimes. I just don't have the will to deal with tier 3 tech anymore lol. I had prepaid for seven years with Verizon and it worked flawless many different phones over the years soon as I got postpaid went to hell

SPEED_RACER_5.0 said:
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
Click to expand...
Click to collapse
I'm in New Orleans and delt with all Network connection problems too. I'm on my 3 rd replacement and spent hours, days, and weeks ping-ponging through Verizon finest bull**** techs, Verizon sent me to OnePlus tech where the tech there referred me CDMA LESS and after a long work about found out that I was already on CDMA LESS. The only thing that helped other than bazilion factory resets and it's not the solution by any means is turn the automatic best Network set it to manual Verizon 4g. You still get the stupid 5g emblem but I've noticed an improvement as in connectivity. Not stable, I get interference and dropped calls all the time. Also i read something on how Verizon used cheaper antennas for their fake 5g push. Also could this be a conflict with Oxygen? I'm reading a lot of similar Network issues after updates.

Right on thanks, Not sure if manual mode actually sticks. Does it just switch back? But yes I too figured it'd help out. When I do let's say Run a diagnostic from Verizon's app one of the first things it says is this phone cannot auto connect to use lte/cdma for better signal. And that's wild it's connected and automatic mode. So it's obvious it's a hardware issue or software issue on their end. If they would allow you to control the phone we could fix it. Just got my first replacement today. Fixing the boot it up soon and see what the deal is software wise etc etc. The connectivity issue were both having is just 1 issue lol. I've got six or eight more easy. Mine seems like it's good data connection wise either with the fake 5g icon or without it. Bars will start fluctuating pretty rapidly (It's searching) I'll lose the 5G icon in turn lose hotspot lose date connection etc. Then it will come back with no 5G icon, connect, Be gr8 for about 10min or I reset prl & net setting. Someone tell me there 5g for most parts like here & there is basically just a glorified 4G LTE. There 5g coverage map clearly says or did there's no 5g here. I believe this to be true as I have connected to real vzw 5g in Tampa an you can tell big time!! This 5g even with there signal booster they sent me is not any if all better than 4g. Could kinda care less about the 5g it's the consistent intermittent network issues. Pls lmk what you find out either by p.m. or what have ya. I'll do the same. I'm gonna try this new vzw root I believe an switch too global or whatever I need too do weather it voids certain things or not lol. Sorry 4 the long read but wanted give ya what I knew. Here's a shot of there diagnostic mess. From vzw. An a shot of real 5g speed test before the updated deal that displays the 5g icon

Question GSM issues, sudden disconnection?

Hey guys,
So I've received my P7P a couple days ago. Ordered in Romania from the official Amazon Store. 5G, VoLTE, and VoWiFi don't work, as you all know.
But the biggest problem I have is that the network just completely disconnects if I leave the phone on the desk for a couple minutes. I have people messaging me and asking why they can't call me. When I look at the phone, there's no GSM signal of any kind. This is in a location where I have full 5G coverage otherwise.
I had to go into airplane mode 2 times before I was able to receive a call. The first time it connected to LTE for a couple seconds and then it completely dropped again.
Not to mention it takes forever to connect again after going in an area with weak signal.
I've updated to the Beta and the issue persists.
Great software, great camera, whatever, all useless when you can't fulfill your main purpose of being A PHONE.
Anyone else with issues like this? This is all I've found: https://piunikaweb.com/2022/10/20/pixel-7-7-pro-no-network-or-no-service-connectivity-issue/

Does the phone have the LTE bands it needs to even work where you live? If not, then I doubt there will be anything you can do but return it and look to another OEM.

jaseman said:
Does the phone have the LTE bands it needs to even work where you live? If not, then I doubt there will be anything you can do but return it and look to another OEM.
Click to expand...
Click to collapse
oh LTE works well. 5G doesn't work.
It just gets disconnected from any kind of cellular network and gets no signal after a while.

Have you taken the day one OTA? That fixed the problem for most of us. I haven't seen any X or ! since the first day. Before that update I was having my connection drop every 10 minutes or so.
If you already have taken this update, you may have a defective model.

Try force stopping Carrier Services and Google Play Services and deleting the storage for both. That help me tremendously with connectivity issues with Pixel 6 Pro.
Might want to try Carrier Services beta as well.
Another thing to check is your APN settings. Make sure they're what your service provider recommends

I immediately updated before unlocking the bootloader and rooting, I don't have network outage or anything. 5G seems to be working as well, at least available in settings, I'm yet to test it in 5G area but where I live, there's no 5G actually so it would not bother me much anyways. I'm so far very happy with it