Every few weeks when I go to pay with my watch I hold the back button entered my pin, and then am greeted with the wonderful message that all of my card info has been deleted. I never had this problem when I had a Note 8 or an LG V30 or an S9 but with my LG G7, I do have this problem. I notice that in the Samsung Gear app, I don't have Samsung Pay in the list but when my card is deleted on my watch and I have to set it up again and it tells me to check my phone, it launches it just fine to add my card but just doesn't show it in the Gear list. I have seen that others have had issues with their cards being randomly deleted and having to be set back up again. It is a good thing I know my bank card number by memory and doesn't take long to set back up but it is a bit annoying. I'm worried US Bank may start to think someone is messing with my card.
Anyone else had any issues with Samsung Pay deleting their cards? This was one of the biggest reasons I got this watch.
Happening every few weeks. I read that hard resetting the watch helps. We should contact Samsung about this, they don't read this forum.
klau1 said:
Happening every few weeks. I read that hard resetting the watch helps. We should contact Samsung about this, they don't read this forum.
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Been there, done that. No luck. I think part of the issue has to do with Samsung Pay not showing in my Gear app like it did with my previous phones. I did download the most recent apk and keep it on my SD card in case I need it, but when my card gets deleted from my watch and it makes me set up Samsung Pay again, it opens fine on my phone just don't know why it doesn't show up in the list.
Another possible reason could be when people do clean up of memory for the watch from the Gear app it could be deleting the cards since Samsung Pay isn't listed in the Gear app. Maybe not but it could be possible.
Its a known bug which samsung knows as well but they hardly do anything to fix it...its more frequent on non samsung phones...only hope is near gear watch launching with a better samsung pay app and we, the gear s3 owners also getting the update...
My Gear app updated today and now Samsung Pay is showing in the list on the Gear app now so maybe that will help. It was showing before on my current phone which is an LG G7 ThinQ but when I had the LG V30, it did show in the list on the Gear app. Perhaps Samsung updated compatibility with more phones even if they already worked with it despite the previously mentioned issue.
My credit cards have been deleted twice since I updated to the latest Gear App a couple days ago so that didn't fix the problem for me at least. I already called their support and they said it is a known issue with non-Samsung phones although I've read on multiple posts that Samsung phones have the same issue. They had me delete the cache on the Gear app, but that didn't help.
Gear S3 Frontier and Pixel 2 XL
Strange its happening now after over a year of perfection just a few weeks before Gear 4 releases
The CRG3 update seems to have fixed the problem at least for the past couple weeks, although my cards got deleted after I upgraded to Android Pie.
I spoke too soon. I received the CRH1 update a few days ago and all my credit cards were deleted once again today. I contacted Samsung Pay support and they acknowledged there is a known issue with Pixel 2 phones, but also blamed it in the Android Pie update. I had to remind him that this issue has been going on months before Pie was released and it's not exclusive to non-Samsung phones. My friend has a Samsung Note 8 and has the same recurring problem. He just asked me to be patient while they work on a fix. At least he didn't try to waste my time re-installing software or doing a factory reset
Related
Hi all,
Around 6 months ago I sold a Samsung Galaxy S3 on eBay. Before I sold the phone I did a factory reset and thought that would be fine.
However, I am getting map notifications from the old phone. From Bangkok Thailand! I have removed the phone from my devices in the Play Store and done everything else I could think of but it is still happening and its very annoying
Obviously the new user probably doesnt realise and they dont have access to paid apps in the store as they dont have my password - basically I find it very irritating and would like to know how to stop it.
Anyone have any ideas?
Thanks in advance
Mark
Hello! I know this is only my second post here, but I've been lurking around since the original Motorola Droid came out. I'm not a newbie by any means lol.
Anyway, onto my problem... First and foremost, I am using a Google Nexus 7 rooted with DarkKat 4.4.4 and a brand new Gear 2 rooted with TizenMod 3.0.
I purchased a Gear 2 with the intention that I could pair it up with any non-Samsung Android device, with the assistance of a number of tutorials (one being backups for one another if the previous didn't work). I've tried every tutorial I could squeeze out of the Internet, but to no avail. I can get the latest version of Samsung Gear to install and run just fine, but no matter what I get stuck into a, "Connecting to Gear...," loop. I also have a Samsung account tied to my Nexus and was able to, at one point, get GALAXY Apps running. Yes, I went into the build.prop file and changed my brand and manufacturer to Samsung and model to GS-I9500 (also tried GS-I9195) and changed the app's permissions respectively. Also, just as an FYI, I am able to successfully pair my Gear 2 with the Samsung Gear app.
I've been diligently working at this, and only this, for 12-15 hours at a time for 4 days straight... I'm at my wits end with this thing. What really irks me is I can't set the date and time (on a friggin watch of all things), but good news is I found out how to at least sideload my custom widgets on it.
Anyone have some insight on this?
Bump.
I've had my watch almost a year, but never purchased a watchface.
I tried to buy one today, and I got this error - "Failed to complete purchase. Your payment has been canceled or the verification has failed."
I tried two different cards and double checked each of them to no avail.
Anyone have a solution? Customer service has been garbage and unhelpful.
Imgur code is - ZHrIg91 since it won't let me paste a damn link
I'm having the same issue with Gear S3. Had my watch a week and trying to do my first app purchase.
I was having the same issue, worked when I was off wifi. Try buying while on mobile data, might work.
I had originally tried it without wifi also with the same results. However, I tried again the other day and for whatever reason it's working fine now with either connection. Odd, but at least it's currently working. From what I'm reading the whole Samsung experience can be quirky as hell. I keep seeing an app update for the Gear S plugin but I keep avoiding the update due to the reviews of the update LOL breaking things so to say.
I havent seen too many threads about the Gear S2s randomly stopping working and not being able to take updates on here, but the forums on Samsungs site is awash with them, so i figured id throw this out there for those who might stumble upon it.
For the last few months my sons Gear S2 hasnt been able to pair with any phone properly. It would initially connect, then say that a firmware updates was required in order to continue using the device and wouldnt let you just continue with the current firmware. I tried pairing it with my U1 S9, my fiancees 100% stock Cricket S9, my old A8, 2 old S5's, S7 and S7 edge both, S4 and finally a S3. All of them failed to update the firmware and there was a bevvy of Android OS versions that i tried, so that was effectively ruled out. No amount of facory resetting via the OS itself nor recovery changed it. I then went to the Samsung forums as a last hope and there were "certified Samsung tech"s replying stating that they were working on it.
Fast forward to yesterday (i have been dealing wit this since before Christmas) and th ekiddo asked if there was any progress. It had been about a week since i tried it, so i tried it with my U1 S9 again and to my UTTER SHOCK AND DELIGHT, it actually took the update this time! It installed, rebooted twice (as per normal) and paired 100% with my phone! I unpaired it and had the kiddo pair it to the A8. That worked too!
Moral of the story, if you have a Gear S2 sitting in a drawer that suffered teh same fate, try the update again. Its worth a shot!
Hi,
I just got my Galaxy Watch and I am pretty happy with it except for one thing. Google Pay... Before buying it I researched and came to the conclusion that GPay is working as it should on the watch. Well it seems that is not always the case. When I downloaded the app it prompted me to add a card and everything was ok. Until it requested to be the default payment app. In the settings there is only the option for Samsung Pay, which is not supported in my country. There is no option to skip making it a default app so it is unusable. I searched for people with the same problem and found only one thread on reddit but nothing more. I tried downgrading the app to the older version from october I think but it stays the same.
Is there any way to make it work? I don't know if it matters but I bought mine from Amazon Germany. I have attached some screenshots.
Hi!
I had exact same issue and honestly there are plenty people out there that struggling with that, I tried this yesterday: https://forum.xda-developers.com/posts/85581263/ and it worked although the next day my watch got unpaired from my phone for some reason and I had to reset it but I've seen people saying it worked for them so maybe you can give it a try. You can also find some threads with people complaining in the Samsung community about gpay https://eu.community.samsung.com/t5/wearables/google-pay-on-galaxy-watch-4-not-working/td-p/4373741, https://eu.community.samsung.com/t5/wearables/google-pay/td-p/4821359, https://eu.community.samsung.com/t5/wearables/cant-get-google-pay-to-work-on-my-watch/td-p/4794609 etc seems like it's pretty buggy unfortunately
Thank you for replying. I just saw you had posted about the same problem eariler, how did I miss it... I tried the steps and the results are partial. It did not appear in the NFC menu but it doesn't prompt to be the default app and shows my card! I will try to make a purchase tomorrow and I hope it will still work.