Hi, I bought a new Nokia 8 Sirocco from Hong Kong and is using on my home network in Singapore. However I am only able to connect to 4G network. The phone is not able to achieve 4G+ connection on my network.
The phone is able to support the bands that my telco is using, LTE band 3 and 7. I tried contacting my telco and the technician has been trying to troubleshoot the issue on the network side but unfortunately, they informed me that there is no issue with the network, and confirmed that the phone does support the bands of the network. In this case, I should be going back to HMD to request for assistance.
At the moment, HMD support doesn't seem to be of any help. If I do not mistaken, both Hong Kong and Singapore are using similar bands, ie Band 3 and 7....
May I know how I can enable my phone to achieve 4G+ speed instead of the usual 4G speed?
Thank you in advance.
Related
hi just purchased a USA htc win phone ,does anyone know if 4g will work in UK ,if so witch provider cheers
no body tried then
not much happening here then
Not sure
I have just bought from USA a HTC One M8 T-Mobile 0P6B140 which I have unlocked. It is working fine but although it shows it is on Vodafone UK 4G, using the app NET CHECK it reports 3G HSDPA/HSUPA 57mbit. The only thing that I haven't got working is MMS. I have entered the APN details for my contract Vodafone sim which I found on the net, and there are various, but it tells me it cannot send and to contact mobile op. for settings.
As for the 4G, I live in a rural area it may be that Vodafone are transmitting on band 20 (800 MHz) and this phone doesn't support that. Vodafone only have the 800 and 2600 frequencies, band 7 and 20. My phone uses 3 (1800), 4 (AWS). 7(2600), 13 (not sure). I might be wrong with these.
Overall I am pleased, the phone is superbly built and it gives me something to think about!
I have the mms working fine, it was just the APN/MMS settings. So it is just the 4G not working but I can stream video from my synology ds214play with the 3g HSDPA/HSUPA.
Hi, LTE support depends on which carrier version you are bringing to Europe. My Verizon version did not work because it supports only "non-European" LTE Bands.
Now that I am using the AT&T version I can use full LTE in Europe (except the 800mhz band, which doesn´t matter for my country).
Be also aware that AT&T and obviously T-Mobile change the firmware so the phone will display 4G when in reality it is on 3.5/3.75G and LTE when it is on real 4G.
Cheers,
T.
Traveling to china and was hoping to just bring one phone. Anyone know if I would get LTE on band 41 with the note 5?
Bump for help again. Gonna have to buy a 6s if I can't get any more info on this. From all the googling I've done I should get LTE on china mobile but would really not carry 2 phones if I don't have to.
I live in Shenzhen currently and it works in theory. The device can really register to the LTE network but signal can be very fluctuated when moving, since only one of the bands are compatible, and China is still on the way to establish a complete LTE network. China Mobile don't have UMTS network so I suggest you to use China Telecom's service with a EVDO service. It's more stable and have a quite good coverage especially in rural area.
will volte work out the box for TMobile ? They won't activate phones on their network after a while if they don't support VOLTE.... Or any plans to update it in the near future. When will this go on sale in North America?
Sent from my ASUS_I01WDX using Tapatalk
I am currently on T-mo, it doesn't do VoLTE currently, I know its possible via root and changing parameters. ALSO they just enabled VoLTE for their ROG phone 3 via an update so I will assume they will probably do the same for the ZF7, if not I will have to root it.
I asked an asus rep about sale in NA and they didn't have an answer from marketing team, so I bought mine on eBay
I'm beginning to think they will sell in in america especially if they enable volte for TMobile like they did the rog 3. I'm waiting to see if they enable volte on the 6 and the 7.
And then there's the OnePlus 8T coming in going to weigh my optione
Sent from my ASUS_I01WDX using Tapatalk
https://twitter.com/MishaalRahman/status/1311888502188109824?s=19
This guy apparently has VoLTE already on his phone, unsure how though.
Will this work on att in the states? Also which model if so?
ATT will ONLY work upto 3g. You will see an H on top the signal bar which indicates a Enhanced 3g speed also know as HSPA speed connection. I have tried 2 new sim cards. I have tried several APN's I have tried all updates and a reset. No 4G and no 5G on ATT. Unless someone can tell me something new, this phone will not FULLY work on ATT. Text works. Calls work. Internet is sort of hit and miss with decent signal but again rather slow.
T Mobile will ONLY work upto 4g. No Volte although it seems to have the capability of Volte it cant not work with Tmobile Volte because it seems the cell bands are not compatible. Text work. Internet works rather fast, Good solid signal however no 5G and no Volte due to incompatible cell bands.
I did research on this subject and found that the ATT cell bands for everything including 5G do seem to be compatible with the 7 pro but again, it does not FULLY work oddly
I also did research on Tmobile cell bands and the bands for 5G are not even close to being compatible. Volte is also non compatible. 4g is compatible and works..
THIS IS MY OWN PERSONAL EXPERIENCE TODAY AS I PURCHASED A SIM FROM EACH PROVIDER ( THIS IS A DUAL SIM PHONE) AND PLACED THEM BOTH IN THE PHONE.. I DID EXTENSIVE RESEARCH>>>
IF ANYONE CAN GET THE PHONE TO DO 4G or 5G ID APPRECIATE THAT INFO>>
ASUS NEEDS TO DO AN UPDAT FAST BEFORE PEOPLE START TO RETURN THIS DEVICE. THIS AGE IS ALL ABOUT 5 G.. THIS PHONE IS NOT COMPATIBLE WITH USA. I DO NOT SEE HOW AN UPDATE WILL FIX THE PROBLEM SINCE THE PHONE IS ONLY PHYSICALLY CABLE OF A SPECIFIC SET OF BANDS WHICH ARE NOT NOT NOT THE SAME AS USA BANDS
Hello, can an expert helping me. I have a sm-G998U1 s21 ultra I paid via Rakuten site.
My concern is that I am not able to get 5G signal, only LTE, knowing that my operator is FREE with 5G in France. My SIM card has no problem because when I install it on an other mobile phone I receive the 5G.
Questions to the expert:
- Is this s21 ultra model compatible with 5G European bands and if yes, how can I customize my phone to receive 5G?
- Taking into account that this model is an US phone, do you think it's possible that I change the firmware via ODIN by replacing the current version SM-G998U1 (US) by a SM-G998B (European) and will this solve my 5G problem?
Or this is impossible even with different firmware because it is due to the mobile hardware, the antenna is different on US models.
Thank you for your help.
Hello, exactly same story with rakuten and SM-G998U1 s21 ultra
No way to get 5G working in France (with Free mobile).
I contacted Samsung Customer service. They told me the product was for American market, so don't expect it to work outside the USA.
The seller says it is compatible but in fact it is not.
I talked with the seller and they tried to explain me that it was 5G even if it is written LTE in the connection icon...
I also tried the tool ForceLTE to restrict to use only 5G (and no LTE) and I never get connected. I show them the screenshot and they realised there was a real problem.
Hello,
I have the same problem in Spain. All work fine, but It can't connect using 5G...
Were you able to fix the problem by installing some firmware or ROM?
I have bought a Samsung Note 20 ultra-SMN986U1 from USA. I work and live in Kuwait and is currently using Ooredoo 5G network. But my phone doesn't show 5G network. Few months back I searched XDA forum and through service mode, change some bandwidth setting. The phone showed 5G only when connected to Wi-Fi but as soon as I switched off the Wi-Fi, the network will change to LTE+. After the latest update no more 5G connection.
Could you guide me how can I activate 5G on my phone that shall work properly.
Appreciate your support.
Thanks & Regards,
Inayat