No idea why, but every option I can find to enable me to use the OK Google command when the phone is locked seems to be inactive and grayed out. Is there some mystery setting somewhere that needs to be active for it to work? I can "OK Google" fine when the phone is unlocked, just not when it's locked -- in that scenario, "OK Google" just brings up the lock screen and the assistant doesn't start until I manually unlock the phone. All the other Smart Lock features seem to work. Google app is the latest version. I can't think of any other apps that might be interfering. I'm baffled.
In Settings>Google>Search & Now>Voice -- the "OK Google Detection option is grayed out.
In Google App>Settings>Voice -- the "OK Google detection" option is grayed out.
In Settings>Security>Smart Lock>Trusted Voice -- the "Say OK Google any time" option is working, as is the "while driving" option. The "Trusted Voice" switch, however, is off and grayed out at all times, whatever the other switches are set at.
I do get an alert "Trusted Voice is part of 'OK Google' " when I go into Trusted Voice setup, but I've no idea what that means. It certainly doesn't mean OK Google is able to unlock my phone.
Anyone have any idea how I can get a Trusted Voice set up so I can actually unlock the phone by saying "OK Google"?
If you can't get here because option to press Ok Google Detection is greyed out maybe you installed mods or something modified the system somehow.
Sent from my sailfish using XDA Labs
No mods installed... I'm running stock Android, unrooted, but clearly something's not working right. I can get to those screens OK, but "OK Google detection" is grayed out and "trusted voice" is permanently grayed out, whether the first option is on or not
So I've tried to enable "OK GOOGLE" and it's working - but not when the screen is turned off and the phone is of the charger. I'm coming from a Nexus 6 and always found the always listening mode for OK GOOGLE to be super handy. Any way to enable it on the Mate 9?
Darkbob said:
So I've tried to enable "OK GOOGLE" and it's working - but not when the screen is turned off and the phone is of the charger. I'm coming from a Nexus 6 and always found the always listening mode for OK GOOGLE to be super handy. Any way to enable it on the Mate 9?
Click to expand...
Click to collapse
The phone has the technology to listen to a wake-up phrase. In fact, the Chinese version has an assistant (which only works in Mandarin of course) which can do this.
Unfortunately the international version does not support waking up to OK Google. You can set a wake-up command to make calls, and then cancel that and then say OK google, but it's a huge pain.
I think in the near future there will be an update which integrates Alexa using this technology though.
I have the US version with B138 ROM. I changed the wake up command to OK Google. When the phone wakes up I say OK Google again and your in. You can set the phone wake-up command to anything but I figured OK Google was less weird sounding if I'm in a public place or work. It just sounds like I am saying OK Google twice.
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
xghost1 said:
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
Click to expand...
Click to collapse
I have the same issue, the only solution I have is to disable the ok Google option as you said.
xghost1 said:
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
Click to expand...
Click to collapse
I think problem should be addressed to Google first cause of Google now, or Huawei, second, cause the service is continuosly listening for "Ok google" activation, but it should stop or, better, stand-by, so the
microphone can be used by the concurrent app, when finished, service automatically restarted. This behaviour doesn't require any error or warning pop-up when happens.
Even I like to know, if anyone knows how to submit issues directly to Huawei/Honor.
Just started having the same issue with the latest Google app update, but I can't even disable the "Ok Google" detection. It just turns itself back on immediately. Here's a screencap of my dilemma:
https://gfycat.com/FancyTepidHornedviper
@Xichael: Tap on "Delete Voice Model" and you can turn it off permanently. This is, as far as I know, the only way other than deleting / deactivating the Google App or possibly tweaking certain permissions. Once you delete the voice model, the "Ok Google" should still work within the app or when long pressing the home button.
@xghost1 Yes, deactivating "Ok Google" on any screen by deleting the voice model is so far the only solution that works permanently. There is currently no way to have "Ok Google" everywhere while also not getting that error message. We'll just have to wait for a fix. I think this only applies to the current "Google Assistant" though. It might be possible to go back to an older version of "Google Now" where "Ok Google" on any screen still works while not getting that error.
Thanks, that solves it for me. I can live without "Ok Google", but that popup was intolerable.
xichael said:
Just started having the same issue with the latest Google app update, but I can't even disable the "Ok Google" detection. It just turns itself back on immediately. Here's a screencap of my dilemma:
https://gfycat.com/FancyTepidHornedviper
Click to expand...
Click to collapse
Remove your trained voice and then "Ok Google" detection on any screen will then turn off. That is the only way I found to disable it.
Sent from my FRD-L04 using Tapatalk
xghost1 said:
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
Click to expand...
Click to collapse
I was having similar problem and it's gone after i denied permission for microphone...before it was turning itself and made me crazy...I hope it will help You with this issue
famanfwppc said:
I think problem should be addressed to Google first cause of Google now, or Huawei, second,
Click to expand...
Click to collapse
Other Nougat phones with OK Google active don't have this issue. So I'd say Huawei would be the first to be addressed.
It's hard to know who to blame on this one. When Googling, it looks like it's only a problem on Huawei devices. That said, when I try to disable all-screen OK Google detection, the setting won't stick and always reverts. That sounds like a Google issue. I had to delete the voice model.
Likely it's some combination of both.
I called the service hotline last week and they said it was the update to Google app that was screwing things up. For me it was creating a toast message in my camera app when I would record video or use voice activated shutter control for still pictures. He told me to revoke permissions in the Google app for the microphone, or revert to an older version of the app. I'm assuming pre Google Assistant. I haven't tried that option yet.
Turning off all-screen 'OK Google' detection is likely the best option, especially because you can map your Smart Key to Voice Search and get nearly the same functionality. The only impaired function is if you hands-free dock in your car, but even then I rarely use Assistant anyway in that setting.
Thank you all for your comments and replies.
For your information I was receiving this error even without Google Assistant, since I was using my phone with Portuguese language. I tried to reset and changed it to English, now I have Google Assistante working but the error still remains. So like it was already mentioned my best gues is to associate the problem with Google App and Huawei Software.
To be sure it would be good if anyone could test the issue on a Custom Rom.
Thanks
Go into Playstore and chose to uninstal Google app. It will roll back to a version before Google Assistant and your phone will act as normal, you just don't have assistant. I even noticed an issue prior to this while using Shazam to identify a song I was listening to.
Background processes
"com.google.android.googlequicksearchbox:interactor" is a common Android process.
Huawei is at fault for this bug.
I can confirm only Huawei handsets are experiencing this annoying bug.
Huawei also has their own voice assisted application/processes I.e. Quick calling. If you disable all Huawei voice assisted features, this most likely will solve the problem as well.
It seems Huawei voice assisted processes and Google voice assisted processes cannot be active at the same time without the user seeing this message. If you prefer "Ok Google" and other Google voice assisted processes then try disabling Huawei voice software first.
Go to settings and search "voice" then select "voice control" turn off all Huawei voice assisted processes.
Hopefully this helps.
I guess if I want to disable OK Google and use Huawei's voice assistant instead, I can be away from the evil Google. But what does Huawei voice assistant do? I only found "find my phone" and very few other functions. While from what I heard, in China where Google services are totally disabled, Huawei's voice assistant can do a lot more things. Where are they?
Turning off the Huiwei voice facilities does not work. Still get same error.
To get rid of the box you have to turn off "ok Google" detection from any screen.
If it it turns itself back on (a Google bug) you have to delete the voice model.
To use the assistant you'll have to hold down the home button.
The interactor box is just another big of many that Huawei hasn't bothered patching. Huawei clearly doesn't care. Last time buying a device from them.
SolarisSixth said:
To get rid of the box you have to turn off "ok Google" detection from any screen.
If it it turns itself back on (a Google bug) you have to delete the voice model.
To use the assistant you'll have to hold down the home button.
The interactor box is just another big of many that Huawei hasn't bothered patching. Huawei clearly doesn't care. Last time buying a device from them.
Click to expand...
Click to collapse
Yes. Get that you have to turn off OK Google.
The trouble is, I don't *want* to turn it off.
Very annoying bug for sure.
Sent from my FRD-L09 using Tapatalk
ckckckckck said:
Yes. Get that you have to turn off OK Google.
The trouble is, I don't *want* to turn it off.
Very annoying bug for sure.
Click to expand...
Click to collapse
I totally agree, but that's what we get for giving Huawei money, clearly they don't care.
Any time I use an app that uses audio, Google freaks out and gives me a little box saying that Google is recording audio. You can't interact with any portion of the screen while this is happening.
I used to be able to wade through going into the setting menus and turn off "OK google from anywhere" detection, which I also don't want to do, but now I can't even do that. It just turns itself back on after the recent Google app update. In my case, I don't even have "Ok Google" enabled, but still when I say "Ok Google", the phone responds with a vibration. So, it seems Google is listening and recording my voice all the time... Scary! How to remove the little box at the first place? And any way to disable Google's recording behavior?
i2000s said:
Any time I use an app that uses audio, Google freaks out and gives me a little box saying that Google is recording audio. You can't interact with any portion of the screen while this is happening.
I used to be able to wade through going into the setting menus and turn off "OK google from anywhere" detection, which I also don't want to do, but now I can't even do that. It just turns itself back on after the recent Google app update. In my case, I don't even have "Ok Google" enabled, but still when I say "Ok Google", the phone responds with a vibration. So, it seems Google is listening and recording my voice all the time... Scary! How to remove the little box at the first place? And any way to disable Google's recording behavior?
Click to expand...
Click to collapse
If you want to get rid of google listening, just go to apps in settings, google app, uncheck mic.
faizalotai said:
If you want to get rid of google listening, just go to apps in settings, google app, uncheck mic.
Click to expand...
Click to collapse
Ok, I am disabling that. Hopefully there is no side effect for other things. Thanks.
PS: I disabled body sensor permission to Google App as it used a lot of battery, then Android Pay cannot work. Mic might be different.
Related issue
https://forum.xda-developers.com/honor-8/help/googlequicksearchboxinteractor-error-t3576362
Will the google Assistant work on the honor magic2?
hafensmint said:
Will the google Assistant work on the honor magic2?
Click to expand...
Click to collapse
Probably not till they release a Global Version.
hafensmint said:
Will the google Assistant work on the honor magic2?
Click to expand...
Click to collapse
I got the phone right now, seems like the app itself works but I can't enable "Access with Voice Match" to say "OK Google" from any screen, not sure why.
Although I can still say "OK Google" on the app itself.
I believe for that you need a different launcher which at this point isn't possible unfortunately.
Please if anybody got any success with enabling the "Access with Voice Match" for Google Assistant, let us know.
Cause I was using Google Assistant alot with my previous phone(while driving etc.) and now I have to press it each time.