No idea why, but every option I can find to enable me to use the OK Google command when the phone is locked seems to be inactive and grayed out. Is there some mystery setting somewhere that needs to be active for it to work? I can "OK Google" fine when the phone is unlocked, just not when it's locked -- in that scenario, "OK Google" just brings up the lock screen and the assistant doesn't start until I manually unlock the phone. All the other Smart Lock features seem to work. Google app is the latest version. I can't think of any other apps that might be interfering. I'm baffled.
In Settings>Google>Search & Now>Voice -- the "OK Google Detection option is grayed out.
In Google App>Settings>Voice -- the "OK Google detection" option is grayed out.
In Settings>Security>Smart Lock>Trusted Voice -- the "Say OK Google any time" option is working, as is the "while driving" option. The "Trusted Voice" switch, however, is off and grayed out at all times, whatever the other switches are set at.
I do get an alert "Trusted Voice is part of 'OK Google' " when I go into Trusted Voice setup, but I've no idea what that means. It certainly doesn't mean OK Google is able to unlock my phone.
Anyone have any idea how I can get a Trusted Voice set up so I can actually unlock the phone by saying "OK Google"?
If you can't get here because option to press Ok Google Detection is greyed out maybe you installed mods or something modified the system somehow.
Sent from my sailfish using XDA Labs
No mods installed... I'm running stock Android, unrooted, but clearly something's not working right. I can get to those screens OK, but "OK Google detection" is grayed out and "trusted voice" is permanently grayed out, whether the first option is on or not
Related
I just noticed that my phone will not recognize the "OK Google" Command. I've tried trainging it by saying "OK Google" 3 tims but even then, the phone does hear me. It will hear me and recognize my words ok if i press the microphone button first and then speak. Anyone else have the same issue?
brandypuff said:
I just noticed that my phone will not recognize the "OK Google" Command. I've tried trainging it by saying "OK Google" 3 tims but even then, the phone does hear me. It will hear me and recognize my words ok if i press the microphone button first and then speak. Anyone else have the same issue?
Click to expand...
Click to collapse
Nop, works for me even on BT. Maybe you have it disabled?
so what should I do? under the screen "OK Google" detection, it shows, From the Google App=on, but the other options are greyed out. When I turn on From Any Screen, it asks me to Just say OK Google three times, and it's listening, but it never recognizes my voice even if I say it 100 times. But, I can do a voice search OK in I manually click the google microphone button.
I have the same problem. Recently bought an Idol 3 5.5, and cannot get 'OK Google' to work. Any amount of 'OK Google' commands in different accents (and by different people) are useless. I can do voice search by clicking the microphone button on Google search app. Not sure what is the problem here. How do I make sure this feature is not disabled on my phone?
Same issue here as well. It "will" work if you open the Google App first. It then recognizes commands without having to select the microphone. But yes, without first opening the google app, it does not work.
you have to add english as primary language in google settings (beside the language you use). Works for me (i am from Europe). It also works from any screen.
There is something wrong with it on the Idol 3. If you boot into safe mode, you can enable it but only from safe mode. I did this and it workd for awhile but then something disabled it again. Very Frustrating. Unfortunately, I doubt we will get any fixes from Alcatel. BTW, to boot into safe mode, press the power button and then long press on either restart or power off. I can't remember which.
like i said it works well on my and many other devices, so you have to set it right.
DallasCZ said:
you have to add english as primary language in google settings (beside the language you use). Works for me (i am from Europe). It also works from any screen.
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Click to collapse
Yes, it works from any screen as long as you have "previously" opened the "Google App", and, it's still running in the background.
For instance, if I cycle my phones power, and come to the home screen, "Ok Google" will not work, it simply doesn't work. But, if I open the "Google App" after a reboot, and then go back to my home screen, or any screen, it will work. You have to open that "Google App" first, or it doesn't recognize any command, because it's not "listening" / running in the background. If I "close" all running apps, which you should be doing quite often, "Ok Google" will not work, until I again open that "Google App".
The phone should "Always" be listening (provided you want to use this feature), without the need to run the "Google App" first, but that's simply not the case. To me it's just poor implementation, because it forces you to always make sure the "Google App" is running, or hit the microphone. This shouldn't be necessary. It should just work from the moment the phone has booted up (again, if you want this feature), but it doesn't.
Better implementation would have been a "service" you either turn on, or off, under settings, so it's always running (from the moment the phones powered up), or it's not running.
I hope that's clear, and makes sense?
Makes sense that that's what happening to me as well. I recall it worked just fine previously. I wonder if the recent updates did something to that interface.
I'm having the same problem after doing a factory reset and reloading everything.
It was working fine before the reset and since it will only work if I've recently opened the Google app. I've checked all of the settings multiple times, uninstalled/reinstalled the Google app, and it's still occurring.
Has anyone found any possible solutions?
(Not sure if this is anyhow related, but before the reset the flip to mute and snooze gestures didn't work at all. Since the reset, they work perfectly.)
The title says it all. It is grayed out whether custom choice wake up is selected or not.
Go to the Google menu km the Settings, from there "search and now" and enable what you need.
Thanks for the advice but that option is grayed out. ""Ok Google" detction" Under "Search & Now". I will post a screenshot later on.
Try cleaning the data of the google app, then uninstall and reinstall.
As far as I know, OK Google works from the app or google launcher home screen
This is what it looks like. I tried clearing cache and data. I will now try uninstalling the updates.
Edit: I cannot uninstall or disable the Google app. What gives? I want to avoid factory reset if possible.
Look for permissions given to the google app, enable mic if disabled and try google now launcher
Thank you for the advice. I was able to get the "OK Google" command to work. The option is still grayed out in the setting, but I did it via Google Play app. It is an odd bug (if it is). Maybe it has to do with Huawei's voice command option (that wakes up the phone)?
It can, since EMUI is kinda aggressive with apps
lopri said:
The title says it all. It is grayed out whether custom choice wake up is selected or not.
Click to expand...
Click to collapse
Forwarding the instruction how to enable OK Google voice command from everywhere if someone is interested...
https://www.xda-developers.com/enab...ord-detection-on-huawei-honor-phones-no-root/
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
xghost1 said:
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
Click to expand...
Click to collapse
I have the same issue, the only solution I have is to disable the ok Google option as you said.
xghost1 said:
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
Click to expand...
Click to collapse
I think problem should be addressed to Google first cause of Google now, or Huawei, second, cause the service is continuosly listening for "Ok google" activation, but it should stop or, better, stand-by, so the
microphone can be used by the concurrent app, when finished, service automatically restarted. This behaviour doesn't require any error or warning pop-up when happens.
Even I like to know, if anyone knows how to submit issues directly to Huawei/Honor.
Just started having the same issue with the latest Google app update, but I can't even disable the "Ok Google" detection. It just turns itself back on immediately. Here's a screencap of my dilemma:
https://gfycat.com/FancyTepidHornedviper
@Xichael: Tap on "Delete Voice Model" and you can turn it off permanently. This is, as far as I know, the only way other than deleting / deactivating the Google App or possibly tweaking certain permissions. Once you delete the voice model, the "Ok Google" should still work within the app or when long pressing the home button.
@xghost1 Yes, deactivating "Ok Google" on any screen by deleting the voice model is so far the only solution that works permanently. There is currently no way to have "Ok Google" everywhere while also not getting that error message. We'll just have to wait for a fix. I think this only applies to the current "Google Assistant" though. It might be possible to go back to an older version of "Google Now" where "Ok Google" on any screen still works while not getting that error.
Thanks, that solves it for me. I can live without "Ok Google", but that popup was intolerable.
xichael said:
Just started having the same issue with the latest Google app update, but I can't even disable the "Ok Google" detection. It just turns itself back on immediately. Here's a screencap of my dilemma:
https://gfycat.com/FancyTepidHornedviper
Click to expand...
Click to collapse
Remove your trained voice and then "Ok Google" detection on any screen will then turn off. That is the only way I found to disable it.
Sent from my FRD-L04 using Tapatalk
xghost1 said:
Recently after updating to Honor 5 I have been receiving this error whenever I try to use MIC on any app.
http://i.imgur.com/RSKzF3z.jpg
I searched it and I know that if I disable the optiong to "Ok Google" from anyscreen it will go away but I cannot believe that is the only option.
Has anyone found the same error or solution?
Is there any Huawei channel to submit this error?
Click to expand...
Click to collapse
I was having similar problem and it's gone after i denied permission for microphone...before it was turning itself and made me crazy...I hope it will help You with this issue
famanfwppc said:
I think problem should be addressed to Google first cause of Google now, or Huawei, second,
Click to expand...
Click to collapse
Other Nougat phones with OK Google active don't have this issue. So I'd say Huawei would be the first to be addressed.
It's hard to know who to blame on this one. When Googling, it looks like it's only a problem on Huawei devices. That said, when I try to disable all-screen OK Google detection, the setting won't stick and always reverts. That sounds like a Google issue. I had to delete the voice model.
Likely it's some combination of both.
I called the service hotline last week and they said it was the update to Google app that was screwing things up. For me it was creating a toast message in my camera app when I would record video or use voice activated shutter control for still pictures. He told me to revoke permissions in the Google app for the microphone, or revert to an older version of the app. I'm assuming pre Google Assistant. I haven't tried that option yet.
Turning off all-screen 'OK Google' detection is likely the best option, especially because you can map your Smart Key to Voice Search and get nearly the same functionality. The only impaired function is if you hands-free dock in your car, but even then I rarely use Assistant anyway in that setting.
Thank you all for your comments and replies.
For your information I was receiving this error even without Google Assistant, since I was using my phone with Portuguese language. I tried to reset and changed it to English, now I have Google Assistante working but the error still remains. So like it was already mentioned my best gues is to associate the problem with Google App and Huawei Software.
To be sure it would be good if anyone could test the issue on a Custom Rom.
Thanks
Go into Playstore and chose to uninstal Google app. It will roll back to a version before Google Assistant and your phone will act as normal, you just don't have assistant. I even noticed an issue prior to this while using Shazam to identify a song I was listening to.
Background processes
"com.google.android.googlequicksearchbox:interactor" is a common Android process.
Huawei is at fault for this bug.
I can confirm only Huawei handsets are experiencing this annoying bug.
Huawei also has their own voice assisted application/processes I.e. Quick calling. If you disable all Huawei voice assisted features, this most likely will solve the problem as well.
It seems Huawei voice assisted processes and Google voice assisted processes cannot be active at the same time without the user seeing this message. If you prefer "Ok Google" and other Google voice assisted processes then try disabling Huawei voice software first.
Go to settings and search "voice" then select "voice control" turn off all Huawei voice assisted processes.
Hopefully this helps.
I guess if I want to disable OK Google and use Huawei's voice assistant instead, I can be away from the evil Google. But what does Huawei voice assistant do? I only found "find my phone" and very few other functions. While from what I heard, in China where Google services are totally disabled, Huawei's voice assistant can do a lot more things. Where are they?
Turning off the Huiwei voice facilities does not work. Still get same error.
To get rid of the box you have to turn off "ok Google" detection from any screen.
If it it turns itself back on (a Google bug) you have to delete the voice model.
To use the assistant you'll have to hold down the home button.
The interactor box is just another big of many that Huawei hasn't bothered patching. Huawei clearly doesn't care. Last time buying a device from them.
SolarisSixth said:
To get rid of the box you have to turn off "ok Google" detection from any screen.
If it it turns itself back on (a Google bug) you have to delete the voice model.
To use the assistant you'll have to hold down the home button.
The interactor box is just another big of many that Huawei hasn't bothered patching. Huawei clearly doesn't care. Last time buying a device from them.
Click to expand...
Click to collapse
Yes. Get that you have to turn off OK Google.
The trouble is, I don't *want* to turn it off.
Very annoying bug for sure.
Sent from my FRD-L09 using Tapatalk
ckckckckck said:
Yes. Get that you have to turn off OK Google.
The trouble is, I don't *want* to turn it off.
Very annoying bug for sure.
Click to expand...
Click to collapse
I totally agree, but that's what we get for giving Huawei money, clearly they don't care.
Any time I use an app that uses audio, Google freaks out and gives me a little box saying that Google is recording audio. You can't interact with any portion of the screen while this is happening.
I used to be able to wade through going into the setting menus and turn off "OK google from anywhere" detection, which I also don't want to do, but now I can't even do that. It just turns itself back on after the recent Google app update. In my case, I don't even have "Ok Google" enabled, but still when I say "Ok Google", the phone responds with a vibration. So, it seems Google is listening and recording my voice all the time... Scary! How to remove the little box at the first place? And any way to disable Google's recording behavior?
i2000s said:
Any time I use an app that uses audio, Google freaks out and gives me a little box saying that Google is recording audio. You can't interact with any portion of the screen while this is happening.
I used to be able to wade through going into the setting menus and turn off "OK google from anywhere" detection, which I also don't want to do, but now I can't even do that. It just turns itself back on after the recent Google app update. In my case, I don't even have "Ok Google" enabled, but still when I say "Ok Google", the phone responds with a vibration. So, it seems Google is listening and recording my voice all the time... Scary! How to remove the little box at the first place? And any way to disable Google's recording behavior?
Click to expand...
Click to collapse
If you want to get rid of google listening, just go to apps in settings, google app, uncheck mic.
faizalotai said:
If you want to get rid of google listening, just go to apps in settings, google app, uncheck mic.
Click to expand...
Click to collapse
Ok, I am disabling that. Hopefully there is no side effect for other things. Thanks.
PS: I disabled body sensor permission to Google App as it used a lot of battery, then Android Pay cannot work. Mic might be different.
Related issue
https://forum.xda-developers.com/honor-8/help/googlequicksearchboxinteractor-error-t3576362
I'm using Android 9 on my OnePlus 7 pro. Suddenly, one day my "hey Google" stopped triggering from the lock screen somehow. Once I wake up the lock screen by double tapping on it, it starts working. I went into the Google Assistant settings and made sure that it could be activated from the lock screen.
Any tips on how to make this work again?
I was able to get it working by deleting the voice data from the Google Assistant settings and then retraining. Hope it helps out someone out there looking for a solution.