#RedmiNote5 - NOT STARTING. Need your help please. - General Questions and Answers

Hi, folks,
Now, this is something very disappointing and frustrating, my brand new device #RedmiNote5 has left me! It was on the table and now only the white light blinks after I press the device turn on button. Tried long pressing the power button, no luck. also tried pressing the Power button + the Volume up button for more than 60 seconds, still the same.
Can someone please help me understand, how do I get rid of this?
If there is any possible solution for this?
Whom should I contact?
Your responses would be highly appreciated.
Thanks and Regards,
Azim Shaikh

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Billw129 said:
Hello everyone. Let me start out by saying that I searched here and everywhere for a solution to this problem and I am not sure if this is the right place to post. I bought two Supersonic SC-91MID tablets for my kids for Christmas. 3 days after they opened them up one of them stays at the android start screen where android is in silver letters and it will not go past that. The only buttons that they have are a home button, a reset button, and a power button. They have android 4.0 ICS on them. I have tried to get to recovery mode many different ways such as holding the home button or reset button and pressing power but noting works. My thought is that if I can get to recovery mode I can reinstall the stock ROM from the other tablet that i have. Any help is greatly appreciated.
Click to expand...
Click to collapse
bump
Billw129 said:
bump
Click to expand...
Click to collapse
I'm not sure if this will work or not but have you tried the power and both volume buttons?
abie09 said:
I'm not sure if this will work or not but have you tried the power and both volume buttons?
Click to expand...
Click to collapse
I wish that I could try that but the volume buttons are not hard buttons they are soft buttons so basically they are just places on the screen that are designated as buttons. But yes I tried them anyway no luck. I got the egg to RMA them at there cost so that is good. I am going to send them out Monday. I just hope that they don't act up again. Thank you for your help though.
Bump. Same issue here

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