Back Cover is opening - Samsung Galaxy S7 Questions and Answers

Hello
Before few days I noticed a strange sound from the back side of my phone. It was like a broken glass. When I turned over my phone, I saw, that the back cover was a bit open at the left side (where the Volume Buttons are), but it isn't broken. The whole side is open maybe about 1 mm. If i push the cover back it's opening again.
I think, that the battery is expanding, but the phone doesn't get hot, and I can use it normally. Everything works perfectly. Also I want to say, that the phone NEVER fell down and it also never fell into water. Only at this day I was at the beach, and it was a bit hot, but the phone was in my bag in the shadow
Now I want to ask, if it's safe to use (I don't want, that this thing explode in my hands, or at night while charging ). I was at my operator store, and they said, that they have to repair it, and this could take 3 Weeks(!). They would also reset all my data, I really don't know why. I am also thinking of repair it myself, but I don't know where to buy the Battery, and the Back Cover.
Some infos if it's important:
- Rooted
- Android 8.0
- 40°C - 43°C Battery Temperature at heavy Gaming with Max. settings
- Buyed in October 2016 (as a new device at my operator-shop)
- 4000 - 4200 times plugged into charger
- 750 full charging cycles
- charged mostly over original charger with fast charge
- never used Wireless Charging
- not tweaked by power or electicity current
- I have a Phone cover, which holds at the back side, but it also closes the Phone
Should I try to repair it myself or should I give it to my operator and they do it for me (of course I have to pay, because at Batterys there is a 6 Month warranty in Austria)
Thank you in advance and sorry for my bad english.

The chances are very good that the battery is expanding. The opening is in the right area for it to be the battery, and if it keeps reopening when you try to close it then it must be the battery pushing the cover off, as there's really nothing else in the phone that could do that.
You should definitely get it fixed. An expanding battery is bad news. It might not explode but it's not going to get better. You can fix it yourself (for example, look at the teardown on ifixit) but the main difficulty is getting a new battery that isn't a fake. Getting it fixed through your operator would probably give you a better chance of getting a real Samsung battery and having it repaired in such a way that it would still be water resistant.

Thanks for the reply. I think, I will give it to my operator and they should repair it, because I want to keep that the phone is water ressistent. Its not nesseary, but it's fine to have it.

Related

[Q] Battery Leakage

I woke up this morning and found my phone was mildly wet on the bottom. I slid open the keyboard to make sure it wasn't wet everywhere and it wasn't. After I dried off the bottom and started using it it began getting wet again. When I opened the battery cover to investigate I found the source of the liquid and immediately pulled the battery out. There is now discoloration on the battery and inside the battery hutch. The battery appears to have stopped leaking this liquid but it has only been an hour. I am obviously concerned that this has damaged my phone. The phone was working though when I checked my email and discovered it was wet.
When I researched it said Lithium ion batteries aren't supposed to leak but this is the only explanation I can come up with. The phone wasn't near water and since the top half of the phone wasn't wet, this must be the case.
Is my phone damaged?
Can I use the old battery from the TP2 (both batteries say RHO160 on them)?
Very strange. Can't you just swap it out at a Sprint location?
ummm get that switched out immediately. new battery, new phone, whatever...just get it taken care off. That ain't good at all.
I can't just go to a sprint store because I don't live in the US heh. My phone is unbranded so I'm waiting for HTC to respond.
The phone is still working fine but I'm using the battery from my TP2 and it's been working since early afternoon yesterday. I'm still worried it might start acting up though, fingers crossed.
I have 5 Arrives (five members of the family, each with their own......I really do like the phone). One of our phones gets excessively hot when charging via USB from a computer (but not when charging via the wall plug). How were you charging it?
Even still, I suspect there is some sort of power management issue in some of them phones.
I was charging from the wall plug, not from USB. The only time my phone gets warm is if I'm playing games on it for over an hour .
What happened to your battery mate. My phone also heats up a bit more these days and I am interested in what to expect.
Cheers,

Horrible battery life after washing cell phone

My gf washed my phone. It had like 7% or less when it went into wash. Full cycle.
I took battery out, put in rice for like 2 days, then I put it in warm place, on dash of car in sun for 20 minutes at a time in between delivering pizzas, ect....
I throw away the battery, and I use one of my back-up HD2 batteries. I use the external charger to charge it.
I boot it up, and it works! Touch screen, buttons, internet, speaker, camera! EVERYTHING. The screen after 2 days even looks perfect. No discoloration.
One issue.....
Battery drain. It loses like 1-2% battery per minute, even in airplane mode and screen is off. It won't last more than 40 minutes with moderate to low usage.
I plugged it into USB via my pc when it was at 15%. An hour passes, and now it's 3%. I confirm that it is plugged in, and the "charging" animation happens.
It's not the battery, because it's brand new.
What is the issue? Is it a short? Can I fix this? The phone is 100% working condition except for the horrible battery life.
I appreciate anyone's insight into this issue....
I had a similar issue on an older HTC Elf way back in the WM6.1 days(... lol 'way back').
I hope you have insurance and a friend who can sell it that it's not your fault to get you a new phone for free cause this is probably damaged some component inside the phone. Fixing it your self is pretty much impossible since it's not encouraged at all (there is very little support resources) and the manufacturer isn't just going to sell you parts to fix your phone.
If you don't have insurance I wish you the best of luck anyways.
(However I hope I'm wrong about all this, but I'm pretty sure I'm right. :\ )
chrisportela said:
I had a similar issue on an older HTC Elf way back in the WM6.1 days(... lol 'way back').
I hope you have insurance and a friend who can sell it that it's not your fault to get you a new phone for free cause this is probably damaged some component inside the phone. Fixing it your self is pretty much impossible since it's not encouraged at all (there is very little support resources) and the manufacturer isn't just going to sell you parts to fix your phone.
If you don't have insurance I wish you the best of luck anyways.
(However I hope I'm wrong about all this, but I'm pretty sure I'm right. :\ )
Click to expand...
Click to collapse
Yeah....no insurance unfortunately...
I know the phone is going for $295 shipped NEW on ebay at the moment, but still...
I don't know if I want a new HD2 or if I should just wait a month or two until the Samsung Hercules comes out.....
You are lucky that your phone is working....it seems there is some short on the board...which is difficult to repair as most of these have 7 layers PCBs....sell it off and get a new one..
nice that it still works.. sounds like a short though if your battery is getting drained.. tough stuff is even if you dry it completely the water leaves residue on the circuitry. even if you get rid of the battery draining, the circuitry is more vulnerable to further damaging all on its own

[Q] Nexus 4 LG model battery replacement london service

Dear friends,
my nexus 4 is 1 1/2 years old now. while its a great phone the battery now dies too fast. its hardly few hours. always remembering charging is an issue. also the extra portable power has to be used so much frequently.
Its now out of warranty. as one year has passed. i cannot for sure change battery myself. Pls let me know is there any service repair center in your experience where i can get this battery replaced for nexus 4.
I am based out of london and if its in london the better.
kindly advice thank you
I have seen that you can replace the battery yourself if you are careful enough, there are tutorials with step-by-step pictures.. As for the battery, an Optimus G battery will also work, but you must make sure the battery is authentic; I have read that there are lots of counterfeit ones offered online.
Shooting Star Max said:
I have seen that you can replace the battery yourself if you are careful enough, there are tutorials with step-by-step pictures.. As for the battery, an Optimus G battery will also work, but you must make sure the battery is authentic; I have read that there are lots of counterfeit ones offered online.
Click to expand...
Click to collapse
hello thank you for your prompt reply. actuially thats my concern that I was wondering if there is some reliable trusted repair shop they would be able to supply authetic battery and also do professionally the replacement...i m really not good at tech things and if it comes to hardware i really dont want to end with a phone not working
Hence the request...has anbody got their nexus 4 replaced here at london locally ..
appreciate if somebody could have offered some insight
sunandoghosh said:
appreciate if somebody could have offered some insight
Click to expand...
Click to collapse
hello
I replaced my n4 battery last week with a battery claiming to be genuine from ebay uk.
it was quite easy the tricky part is the adhesive holding the battery down its pretty strong stuff.
When I bought the battery I didn't know if it actually was genuine or not, but after fitting it it appears to work as I remember my n4 working when I first had it.
I would recommend you do it yourself one other thing if the phone has never been opened, the clips for the rear half of the case are difficult to undo, so take care when prying open the back.
http://www.ebay.co.uk/itm/261643399559?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
this link is the exact battery I have used. If you want any more info just ask ill do my best to help you.
Skinpipe said:
hello
I replaced my n4 battery last week with a battery claiming to be genuine from ebay uk.
it was quite easy the tricky part is the adhesive holding the battery down its pretty strong stuff.
When I bought the battery I didn't know if it actually was genuine or not, but after fitting it it appears to work as I remember my n4 working when I first had it.
I would recommend you do it yourself one other thing if the phone has never been opened, the clips for the rear half of the case are difficult to undo, so take care when prying open the back.
http://www.ebay.co.uk/itm/261643399559?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
this link is the exact battery I have used. If you want any more info just ask ill do my best to help you.
Click to expand...
Click to collapse
Hi,
I live in Holland and I want to buy the original battery.
How is it holding up?
Are you getting more SOT than before?
Thanks in advance!
Hey guys, I ran into some issues after replacing my battery. I bought this one, it look identical to the original I think.
After replacing it, my phone gets the red LED light if I try to hold Power to turn it on. The only way to turn it on is by entering fastboot mode (Power + Vol Down).
The phone would not reboot itself on software commands (ie. rebooting from recovery menu or "fastboot reboot"), the only way is to enter fastboot mode when the phone is off. Secondly, the battery icon does have the lightning charging sign, however the status said it's "Not charging". There is no green charging light. Right now the battery percentage is decreasing as I use the phone.
I am able to transfer files to the phone if I connect it to the computer, I have to assume it is charging even though the phone doesn't update the battery info. I am running fully factory stock firmware, Android 5.0.1.
I wonder if this is an issue with the battery, or if I need to completely drain it or some extra step I need to perform? Thanks.
Nevermind, it was a faulty battery and I'm getting an exchange. I guess they stored it for a so long.
eksasol said:
Hey guys, I ran into some issues after replacing my battery. I bought this one, it look identical to the original I think.
After replacing it, my phone gets the red LED light if I try to hold Power to turn it on. The only way to turn it on is by entering fastboot mode (Power + Vol Down).
The phone would not reboot itself on software commands (ie. rebooting from recovery menu or "fastboot reboot"), the only way is to enter fastboot mode when the phone is off. Secondly, the battery icon does have the lightning charging sign, however the status said it's "Not charging". There is no green charging light. Right now the battery percentage is decreasing as I use the phone.
I am able to transfer files to the phone if I connect it to the computer, I have to assume it is charging even though the phone doesn't update the battery info. I am running fully factory stock firmware, Android 5.0.1.
I wonder if this is an issue with the battery, or if I need to completely drain it or some extra step I need to perform? Thanks.
Click to expand...
Click to collapse
I don't think it's the official one..
you can buy the original one here: http://www.spareslg.com/bateria-lg-e960-nexus-4-lg-optimus-g-e975-eac61898601.html
My N4's battery was starting to expand. I noticed it when the Qi orb charger stopped working and the glass was lifting up on the front left side. I did the replacement myself and it was not too hard. I would suggest watching the YouTube videos a few times over. As for tools, I borrowed the screwdrivers from my office, guitar pics and a hair dryer from my wife. As for how long it took, it was about an hour. You will need a lot of patience with opening the phone and prying out the old one. As for the battery, I figured I would get what I paid for, so I avoided the $10 ones on Amazon and Ebay as there were too many bad reviews there. I was able to buy a brand new (non OEM) one from Radio Shack online and ship it too the store down the street.
http://www.radioshack.com/dantona-3-8v-2100mah-li-poly-battery-for-lg-bl-t5/55076584.html
I can now get 24hrs up time with light use (stock 5.0.1).
My N4 works great, and he has 2 years old LOL.
Battery works great also :3

Battery drain after water damage and repair

So my nexus 5 took an unfortunate trip into the ocean with me a month back. It was fairly dead. I couldn't get it do much of anything, even after complete disassemble, a flush with distilled water, then alcohol, and an extended multi day drying time that started with 4 hours in direct sun, then 44 hours in a rice bag.
I was messing around with it the other day, and got it booting, but the touch screen was dead. I was able to use if fully with the help of an OTG cable, usb hub, keyboard and mouse. I decided since everything worked great, I would order a new screen and a new battery(since the battery was draining very fast).
So i ordered a completely front panel assembly, including bezel, touch screen and LCD and I ordered an OEM battery. I installed the parts carefully once they arrived, everything was working fantastic! Well..... almost. The battery drain was still there. I would loose 4%-8% in airplane mode, and had 0 wakelocks. So i disassembled again, cleaned all the boards again in warmed distilled water and a tooth brush, then flushed with alcohol, and put in rice for about 48 hours. I reassembled, did a complete format from fastboot and reloaded everything from a google factory image. The battery still drained 4%-8% per hour, even in airplane mode. I disassembled again, and disconnected everything besides the battery, the charge board and the LCD cable. Performed a factory reset, booted up and didn't log into anything or touch anything. Put the phone in airplane mode again, still draining 4-8% per hour, with NO screen on time and no wake locks.
I figure 4 things could be going on.
1.) Main board is fried
2.) Charge board is fried.
3.) The original OEM battery was draining fast because the LCD was water damaged, and this "OEM" battery is a really bad fake with extremely small capacity?
4.) This LCD is somehow causing a battery drain even with screen off because if a cheap fake?
Having said that, the LCD looks and works great, and the battery looks great, just like an OEM battery.
If anyone has any suggestions please let me know.
Better off replacing water damaged phones
He's right this time. Could be almost anything, especially after exposure to salt water.
Sent from my Nexus 5 using Tapatalk
Op did you buy the moto maxx?
@urushiol
dicecuber said:
Op did you buy the moto maxx?
Click to expand...
Click to collapse
I take it you saw my thread over at:
http://forum.xda-developers.com/dro...xt1225-umts-hsdpa-bands-t3106760#post60811984
Not yet, I am worried about that 900mhz band support and can't find a clear answer. It looks like it does work on 900mhz UMTS, but that its just not advertised in Brazil. I want to be sure though, its an expensive phone.
Wanted to add, i narrowed the nexus 5 issue down to a mainboard issue. I setup airdroid on the phone, powered off, disconnected there screen and charge cable, powered back on and accessed the phone via airdroid.
Still drained just as fast, so the issue must be mainboard or battery. And since it did it with the old battery, i assume its the main board. I would love to find one for cheap, but they seem scarce.
If anyone has a D820 main board, or knows where I can find one, let me know. I would pay 80 bucks. Would pay 50 dollars for one with a dead ESN number so long as everything else worked.

Can a (going bad) battery cause the phone to boot loop?

Original battery.
Stock 5.01 (still) rooted.
The battery is fully charged.
LG logo, AT&T logo (and sound) then reboot. Repeat.
Just under a year ago, I bought 2 new batteries with external charger (Power Bear) because I felt the original battery was not lasting as long as it had previously. The new batteries seemed to deliver about the same time as the original so since then I've been rotating the three- charging using the external charger exclusively.
Around six months ago, I noticed that when the battery would reached to about 6,7 or 8%, I would be at risk for a "spontaneous" reboot, then a boot loop as described above. (this can occur w/the new batts too)
I quickly determined it was time to swap the battery and that's it.
In the past two months, THAT behavior has began to sometimes manifest itself with between 15-19% battery life. I thought, 'OK. Move on, the battery gauge is probably not accurately reflecting what's really left in the battery any longer.'
NOW, the original battery, though fully charged, is causing the circular reboot upon being inserted.
Can a battery "go bad" in this type of manner? Without really exhibiting significant "performance loss" (read: usage time)?
I'm thinking the orig battery can no longer deliver the proper current, or something like that.
To be clear, the other two batts work fine.
Anyone ever heard anything like this?
*edit:
An interesting piece of info: If I leave the phone plugged in to the charger, it DOES boot up fine and stay up. The second I PULL OUT THE PLUG, it reboots, and so on....
Yes it’s very very common. And is usually a battery issue. When it comes to the G3 anyway
Sent from my iPhone using Tapatalk
Did you ever figure it out? If it's not a battery issue maybe it's an LG motherboard issue, like everyone else who's had their G3 close to 4 years. In that case, do what I do, stick the LG G3 motherboard ONLY into the OVEN and BAKE it for 10 mins @ 360 degrees. Believe it or not, baking solves many of the problems, not charging, boot-loop, not turn on, blue screen, freeze ups, etc. I have 2 LG G3's, 1 AT&T and 1 TMobile, that I do this with. I can go weeks without having to bake them again but then sometimes when I'm driving and need my phone the most, it dies, won't even turn on. So it's not a permanent cure because it'll happen again, no doubt, the question is, how long...I laughed when someone said oh, just bake the motherboard. Well, come to find out the type of solder they used on the motherboard melts at a lower temperature so when it gets too hot some chips lose their connections, thus by baking it I guess it reseats the chips. Hey, it works every time after I bake it so I can't knock it.
Either way, give it a shot, it can't hurt your motherboard and if it fixes the problem, at least you'll know how to fix it and think about getting a new phone, like myself, lol. Instructions are quite simple.
1...Take back off
2...Battery out, Sim out, SD out
3...small philips head, remove 12 screws from back, the screw next to camera does not have to be removed.
4...remove both rear-housing assemblies
5...Remove motherboard by disconnecting the rear camera connector, front camera connector, lcd screen connector, and the touchscreen connector.
6...Now remove the motherboard, hold back the connectors when lifting the motherboard out. Do not bend or break the connectors.
7...Take the motherboard, piece of tinfoil or parchment paper (i prefer tinfoil), lay the tinfoil on a baking sheet/cookie sheet, and then place the motherboard on the tinfoil with
the CPU facing up. Pre-heat the oven to 360 degrees, when it beeps, put it in for 10mins. After 10 mins, pull it out, turn your oven off, let motherboard sit for 15 mins and put the phone back together. Be careful snapping the connectors back into their places.
8...Be surprised when your phone still actually works after doing something like that to it.
I actually just baked mine again last night.
Good luck.

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