ive never known a company as bad as this for support. worst support ever, cocked the sound up on the last update and never seen a logcat
rael75 said:
ive never known a company as bad as this for support. worst support ever, cocked the sound up on the last update and never seen a logcat
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then I guess you haven't been using a pixel / LG / HTC / Samsung device. That's my experience with bad companies. I suppose One Plus are the only ones that react fast to the community.
BTW I have no sound issues
lolmensch said:
then I guess you haven't been using a pixel / LG / HTC / Samsung device. That's my experience with bad companies. I suppose One Plus are the only ones that react fast to the community.
BTW I have no sound issues
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i got it for the sound quality, and they messed that up they dont even acknowledge that they have messed it up
No issues here, never had any and I am medium user.
lolmensch said:
then I guess you haven't been using a pixel / LG / HTC / Samsung device. That's my experience with bad companies. I suppose One Plus are the only ones that react fast to the community.
BTW I have no sound issues
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Click to collapse
OnePlus reacting fast to the community? Lol. OnePlus 2 remembers
Related
Hey fellas,
I have receantly lost my phone and looking for an upgrade at first I was inclined to Note 3 neo but after seeing the amazing performance and beautiful desin of Oneplus One I changed my mind. Though One is way better than neo in every aspect in design, in performance...
There's just one thing that bugs me as OnePlus is a new company on the other hand we have samsung who is well known for there customer support.... What about customer support from OnePlus??
What happens If I drop my phone and want to replace my screen??
What happens if My speakers stop working??
What happens if anything go wrong???
As there's nothing from even the company about there customer service It really bugs me. Plus they are shiping the device in a bubble wrap with a USB chord
I'm from INDIA and I would like to know what you people think of the customer support... Though It comes with no warrenty but still there must be a place where I could get me device repair....
Aukrus said:
Hey fellas,
I have receantly lost my phone and looking for an upgrade at first I was inclined to Note 3 neo but after seeing the amazing performance and beautiful desin of Oneplus One I changed my mind. Though One is way better than neo in every aspect in design, in performance...
There's just one thing that bugs me as OnePlus is a new company on the other hand we have samsung who is well known for there customer support.... What about customer support from OnePlus??
What happens If I drop my phone and want to replace my screen??
What happens if My speakers stop working??
What happens if anything go wrong???
As there's nothing from even the company about there customer service It really bugs me.
Click to expand...
Click to collapse
OnePlus is actually a wholly-owned subsidiary of Oppo, which is a large company (Oppo owns them, but they operate as their own company).
Plus they are shiping the device in a bubble wrap with a USB chord
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Click to collapse
These were pre-production models that were given away (or rather, sold for $1) as part of their Smash (or donate) The Past promotion. The retail packaging and accessories hadn't been made yet, so rather than making the winners wait, they sent the phones with a USB cord and a note (and email) saying that all that stuff will be sent later.
Here's what the retail packaging will look like:
https://forums.oneplus.net/threads/the-oneplus-one-box.12388/
I'm from INDIA and I would like to know what you people think of the customer support... Though It comes with no warrenty but still there must be a place where I could get me device repair....
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Click to collapse
Why do you think there won't be a warranty?
Planterz said:
Why do you think there won't be a warranty?
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I just guessed as OnePlus is a new company and isn't well settled in the market so there's no way they will have customer centers everywhere and hence they wont globally provide warranty...
Samsung's support in India isn't exactly notorious for being stellar either.
Plus if you're asking here, you're likely a fan of customization of your device. Since it's Exynos-based, expect the Note 3 Neo to have little to no community development.
Entropy512 said:
Samsung's support in India isn't exactly notorious for being stellar either.
Plus if you're asking here, you're likely a fan of customization of your device. Since it's Exynos-based, expect the Note 3 Neo to have little to no community development.
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Click to collapse
Yes your's right there wont be much of development on Exynos. I'm getting One 64 giggs once it is out. My only question was about the customer support or if they wont give any support its fine with me...
i am confused, i am android user, recently used S5 and sold because of lagging,
which other phone i should buy?
iphone 5s or which smartphone is high end in this budget, and have better market value?
please Share your Opinion,
thanks in advance.
Edit. I dont want to buy LG G3 because the 2k display on LCD(IPS) not mature,results Stuck pixel issue, and sony is not my favourite, they make 2 flagship phone in 1 year lol..
Mandeep148 said:
i am confused, i am android user, recently used S5 and sold because of lagging,
which other phone i should buy?
iphone 5s or which smartphone is high end in this budget, and have better market value?
please Share your Opinion,
thanks in advance.
Edit. I dont want to buy LG G3 because the 2k display on LCD(IPS) not mature,results Stuck pixel issue, and sony is not my favourite, they make 2 flagship phone in 1 year lol..
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Click to collapse
Its diffrent for all people are you more of themer guy? Get a nexus 5 as the most roms , xposed works with it.
If you just look for a good quality go for HTC One M8
If you love taking pictures go with the Note 4.
etc.....
Yes, really strange to hear the s5 was lagging for you enough to get rid of it. As for the iphone 5s, what price are you referring to? The 6's are coming out in two days so the price is very fluid right now. Are we talking $200, $400? Since Samsung and LG are out for you, how do you feel about Google, HTC?
Always attempt to avoid Apple, their products are expensive and overrated for their performance and their iOS system is so extremely closed-source that you can't really do much effective tweaking at all.
Just my 2¢.
xasteras said:
But I don't get how the s5 is lagging... did you try to start over?
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bentleyboy said:
Yes, really strange to hear the s5 was lagging for you enough to get rid of it. As for the iphone 5s, what price are you referring to? The 6's are coming out in two days so the price is very fluid right now. Are we talking $200, $400? Since Samsung and LG are out for you, how do you feel about Google, HTC?
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Click to collapse
the s5 you speaking, is snapdragon version, and its even available in india, snapdragon s5 doesnt lag, i used it.. actually exynos version is fully crap, 90% apps are not optimized for crap exynos, those are using exynos(if they are not able to upgrade smartphone)then probably they will always say exynos better, but i bet you, if marquies brownlee do review on s5 exynos variant, he will say 1 good point and 90% bad points...
+ still not 4.4 and no performance improvment update,
i am not saying samsung is crap, but tradition to india is so bad,
who cars about exynos, today world of snapdragon.. even developers phone are snapdragon may be nexus 5..
samsung need to change..
CustomGames said:
Its diffrent for all people are you more of themer guy? Get a nexus 5 as the most roms , xposed works with it.
If you just look for a good quality go for HTC One M8
If you love taking pictures go with the Note 4.
etc.....
Click to expand...
Click to collapse
no i dont like taking picture, i like joy in OS, without lagging, i like touchwiz but indian samsung phone with exynos not fully optimized cause lag, some people notice and some not( i am heavy user so...)
i like sense too, very smoother response..
thenookieforlife3 said:
Always attempt to avoid Apple, their products are expensive and overrated for their performance and their iOS system is so extremely closed-source that you can't really do much effective tweaking at all.
Just my 2¢.
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Click to collapse
i agree with that
the only thing i like in iphone is smoothness, never hangs or never cheat
i think m8 would be cool, how about stuck pixel in htc m8 , should i aware from it, actually i had these issues in lcd/ips displays
Mandeep148 said:
[…]
i agree with that
the only thing i like in iphone is smoothness, never hangs or never cheat
[…]
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That's somewhat true, but not entirely. The worst thing about Apple devices for me is that they don't have problems too often, but when they do, they have no recovery mode or anything to fix the problem yourself. You absolutely always have to go to an Apple store to get a so-called "tech wizard" to help you out or to give you a new device.
Not so good.
thenookieforlife3 said:
That's somewhat true, but not entirely. The worst thing about Apple devices for me is that they don't have problems too often, but when they do, they have no recovery mode or anything to fix the problem yourself. You absolutely always have to go to an Apple store to get a so-called "tech wizard" to help you out or to give you a new device.
Not so good.
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Click to collapse
Yea true.
hows the market resale value of htc one m8 ?
Mandeep148 said:
Yea true.
hows the market resale value of htc one m8 ?
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Click to collapse
Dunno, I'll check it out.
Mandeep148 said:
Yea true.
hows the market resale value of htc one m8 ?
Click to expand...
Click to collapse
Try nexus 5
Try sony xperia z3
jampy10 said:
Try sony xperia z3
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Honestly Good phone but bad service,
I mean suppose today I buy z3 after 4 months they make new smart phone, they forget previous smartphone like they never made, just look at their Advt and social media, when they launch new then forget previous model like that is manufactured by other company,
And if we buy z3 their price in our country fall quickly and resale value is like no value.. It's good phone but there are many things company needs to do than manufacturing
Sent from my XT1033 using XDA Free mobile app
CustomGames said:
Try nexus 5
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Click to collapse
Yea it's really really good phone I used ever for 2 months(with stuck pixel).
I got cheque refund 2 times still stuck pixel, but I didn't wasted my time, I used this amazing phone for 2 months, was smoother and quick responsive like iPhone.
Sent from my XT1033 using XDA Free mobile app
Which mobile is best in samsung note 5 and nexus 6p galaxy s6 and apple 6s??confused
Nexus 6
Iphone 6s with their optimization (sarcasm)
Nexus 6p the other 2 are crap to me
Max2thecore said:
Nexus 6p the other 2 are crap to me
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i have a 6p, and while its a nice device, the fact that you have to be lucky to not get one with the long list of possible defects, i wouldnt recommend it to anyone.
bweN diorD said:
i have a 6p, and while its a nice device, the fact that you have to be lucky to not get one with the long list of possible defects, i wouldnt recommend it to anyone.
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Click to collapse
Well i have one too, and ive never had any problems with it. Samsung and iphones cpu and gpu are known to become laggy after 6 months. The qualcom/adreno mix is known to be able to stay in shape for a longer period of time. I understand that there are alot of people out there that had problemes with the speaker during calls or the washed out screens but they are only software problems.
Max2thecore said:
Well i have one too, and ive never had any problems with it. Samsung and iphones cpu and gpu are known to become laggy after 6 months. The qualcom/adreno mix is known to be able to stay in shape for a longer period of time. I understand that there are alot of people out there that had problemes with the speaker during calls or the washed out screens but they are only software problems.
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Click to collapse
there are quite a bit more issues than that, and most are not software fixable, including the screen issue.
bweN diorD said:
there are quite a bit more issues than that, and most are not software fixable, including the screen issue.
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Click to collapse
finally what do you say guys??
kiranchaitanya said:
finally what do you say guys??
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Click to collapse
it all depends on what your needs or use is.
there is no 1 best phone. one may be better in performance, one may be better in camera etc etc
while none are trash (except the I device), there are personal reasons i would choose one over the other. thats the problem with trying to tell someone what device would be best for them.
The OPO is getting old now, I've had my 3years worth and loved it despite the issues I've faced!
However it's time to upgrade (new job, more money )
I'm in the mix between ;
Pixel 1 XL - £400 (Really like this phone, although the age is putting me off SLIGHTLY due to not going to get many official updates)
Pixel 2 - £630 (Quite a bit expensive, will leave me quite skint but possibly worth it; I want this device the most)
LG G6 - £400ish? £500 with a floating LG speaker (I REALLY like this device, especially for the money but the skin and delay in updates will probably make me ill lol)
Oneplus 5 8GB ram - £450 (student discount) (obviously this looks like the no brainer but i KNOW the jelly effect will really get to me, in nearly every review of it on youtube i notice it when they scroll; no one can change my mind about this but I've added it to see if theres yet a fix for it? or is there going to be one? I havent seen anything about it?)
;
And these are the phones, can anybody steer me into the right way? I honestly cannot decide, and my mind hasnt been made so I'm not biased against any however I'm least keen about the OP5.
idonttakedrugs said:
The OPO is getting old now, I've had my 3years worth and loved it despite the issues I've faced!
However it's time to upgrade (new job, more money )
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From what I know,you need a device with good(not average) camera,is that correct?
Mr.Ak said:
From what I know,you need a device with good(not average) camera,is that correct?
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yeah man, i'm into my instagram and snapchat
idonttakedrugs said:
yeah man, i'm into my instagram and snapchat
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Well,Redmi Note 4 and lenovo p2 is off the list..
How about Honor 6x/mate 9 lite? It has quite good camera.
https://m.gsmarena.com/huawei_honor_6x-8388.php
https://forum.xda-developers.com/honor-6x
Confirmed oreo- https://www.google.co.in/search?dcr...s-hp..3.10.1782.3..41j0i131k1.285.tJCudWVwAAc
Mr.Ak said:
Well,Redmi Note 4 and lenovo p2 is off the list..
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Click to collapse
I wouldn't choose them sort of phones anyway mate due to the inconvenience such as; they'd be imported, wouldnt have good support if anything was to happen and the sites selling the xiaomis at least havent had the best reviews.
The phones i suggested i can buy in town without hesitation, even the Oneplus 5 due to being in the UK and o2 selling oneplus products
I just want something that works, is great all round and smooth. (and something i'm able to flaunt to ALL of my iPhone friends that claim Android is for 'tramps and emo geeks' hahah )
idonttakedrugs said:
I wouldn't choose them sort of phones anyway mate due to the inconvenience such as; they'd be imported, wouldnt have good support if anything was to happen and the sites selling the xiaomis at least havent had the best reviews.
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Not really,except for average camera,it is actually a good device.Anyways,have a look at my edited post.
Mr.Ak said:
Not really,except for average camera,it is actually a good device.Anyways,have a look at my edited post.
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Click to collapse
Well I was going to get the honor when it was just out as my dad asked if i wanted to get it off him and swap him for my opo with some money on top but the software is a big killer, possibly THEA worst android skin on a mainstream phone. The look, the feel and everything is clunky and pretty fairly disgusting.
I dont think theres any other phone on the market I'd have other than i've stated, I really like the Moto Z but I can't find it for sale in the UK (reasonably priced anyway), Also like Sony xperia phones but again, they're too expensive for what they are. The new HTC u11 is £600 so again, too expensive all considering.
idonttakedrugs said:
Well I was going to get the honor when it was just out as my dad asked if i wanted to get it off him and swap him for my opo with some money on top but the software is a big killer, possibly THEA worst android skin on a mainstream phone. The look, the feel and everything is clunky and pretty fairly disgusting.
Click to expand...
Click to collapse
That's why custom ROMs are there,aren't they?
PS: you should wait for Honor 7X- https://forum.xda-developers.com/honor-6x/how-to/wait-honor-7x-t3683703
Mr.Ak said:
That's why custom ROMs are there,aren't they?
PS: you should wait for Honor 7X- https://forum.xda-developers.com/honor-6x/how-to/wait-honor-7x-t3683703
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Click to collapse
i did say i want something that just works , ive spent TOO much of my time flashing with all the phones i've had purely because they were bad from factory, Oneplus One included with its shocking stock camera driver
idonttakedrugs said:
i did say i want something that just works , ive spent TOO much of my time flashing with all the phones i've had purely because they were bad from factory, Oneplus One included with its shocking stock camera driver
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I almost forgot.Congratulations for the new job.☺
Mr.Ak said:
I almost forgot.Congratulations for the new job.
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Click to collapse
cheers bro :good:
Essentially this. Seriously tempted to cancel my Pixel 2 XL panda order and order one of these instead. Ironically, I'd probably still get this before the Panda XL, which would be with me around 21st December!
What's HTC like to deal with if you have issues? My previous HTC phone was a One X, so I'm a bit behind!
100 quid less, twice the memory & 2Gb more RAM along with expandable storage and the second best Android camera is swaying me, but stock android is making me waver...
Sent from my SM-A300FU using Tapatalk
Sense is the best next thing to stock. And you wont have to deal wuth a rubbish screen
Reuben_skelz92 said:
Sense is the best next thing to stock. And you wont have to deal wuth a rubbish screen
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Click to collapse
Very true. Don't actually care about Daydream, which I know is a perk of OLED. What are the software updates like now? More frequent, or few and far between?
I've heard some truly horrendous examples of HTCs customer service when it comes to repairs, both on the internet and a couple through my old place of work (mobile phone repair contact centre), which is another reason I'm hesitating.
Sent from my SM-A300FU using Tapatalk
FlamingAngel82 said:
Very true. Don't actually care about Daydream, which I know is a perk of OLED. What are the software updates like now? More frequent, or few and far between?
I've heard some truly horrendous examples of HTCs customer service when it comes to repairs, both on the internet and a couple through my old place of work (mobile phone repair contact centre), which is another reason I'm hesitating.
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Click to collapse
Ive never had to deal with them much. But to be honest theres a lot of bad reports about google customer service too.
I think there pretty good with updates...not google quick. The u11 and i think htc 10 got 7.1.1 and 7.1.2
Reuben_skelz92 said:
Ive never had to deal with them much. But to be honest theres a lot of bad reports about google customer service too.
I think there pretty good with updates...not google quick. The u11 and i think htc 10 got 7.1.1 and 7.1.2
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Click to collapse
FlamingAngel82 said:
Very true. Don't actually care about Daydream, which I know is a perk of OLED. What are the software updates like now? More frequent, or few and far between?
I've heard some truly horrendous examples of HTCs customer service when it comes to repairs, both on the internet and a couple through my old place of work (mobile phone repair contact centre), which is another reason I'm hesitating.
Sent from my SM-A300FU using Tapatalk
Click to expand...
Click to collapse
My experience i had with HTC (NL) was always good, proper response and whenever i had some issues HTC picked it up and without any discussion repaired my phones. i really like them, and yes there will always be some to say to each company but i am using HTC form the old days (when the produced phones under the brand of Qtek) and they never really disappointed me.
With the HTC online store, the only place I can buy the U11+ | and no financing option, I can not consider it sadly. LG V30 is my bottom choice - the OnePlus 5T could be good - and the Razer Phone is a good choice also.