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Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
motoman4rmmars said:
Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
Click to expand...
Click to collapse
would unlocking the bootloader ( which wipes the device) do it ?
Did you try contacting Motorola?
I read that the stock recovery is messed up. If you want to factory reset then chose the option above, ie the text you see in the menu does not align with the actual option that will be chosen.
http://forum.xda-developers.com/showthread.php?t=2543869
thanks for reply guys,
I dont want to unlock the bootloader as it voids the warranty.
I contacted Motorola, but no reply.
Is there any other way to factory reset this device?
BTW Happy New Year to all
Did you read my post just above yours? You use the stock recovery, just highlight the option ABOVE the option you actually want within the recovery.
cheers mate!
scott_doyland said:
Did you read my post just above yours? You use the stock recovery, just highlight the option ABOVE the option you actually want within the recovery.
Click to expand...
Click to collapse
sorry I misread u the first time.
but do you even know how big my smile is right now
You are a time and life saver!
first hero of 2014!, :highfive:
was so effin pissed of since the turn of the year
Hope all u guys have a cheerful year
forgot unlock pin
motoman4rmmars said:
Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
Click to expand...
Click to collapse
GO on google android/devicemanager
with u gmail account
click lock enter new password (must be letter and number) your phone lock again but now ask for password you provided to account
done.
Do you need Android Device Manager on the phone itself to work?
I bought a galaxy s7 from a guy and said that the only issue was that he cannot remove his gmail account .
I can't not put the phone on download mode or do hardreset from the menu or from volume + power and home button (see img ) developer options are all gray out . How can I do root or put this on download mode - I bought an usb jig from amazon and doesn't work and the phone. Please help the application is called payjoy and it's administrating the device
Can't post outside link but the error when I try factory reset from the buttons combination is - MDM doesn't allow factory reset - and from the phone menu is gray out
u wont be able 2 the payjoy app is a finance company installed on the phone tje person that sold u the phone financed it and didnot pay it off untill device is paid off u wont be able to do nothing i recommend u to call payjoythey will locate the owner because the imei is registered with all the owner info
any news on how to remove this app?
I've never seen anyone manage it on this forum yet
i just did a payjoy app from a sm-g920a
all I heard about such phone was it doesn't go to downlad mode if it had payjoy
but I found a way to get it done
i have flash stock rom
combination rom
unlock
ect
add my on skype
tonasoledad1
very well my friend, you have a good solution for remove payjoy
Help me
tonasoledad1 said:
i just did a payjoy app from a sm-g920a
all I heard about such phone was it doesn't go to downlad mode if it had payjoy
but I found a way to get it done
i have flash stock rom
combination rom
unlock
ect
add my on skype
tonasoledad1
Click to expand...
Click to collapse
Can you help me.
how can I flash without entering into download mode
Please.
as offered by Vejuo12, as I understand the post instructions:
"1. Go to settings - lock screen and security and set a pin.
2. Then in (Secure Lock Settings) there is an unchecked option that says Auto factory reset, check it... so when you put the pin 15 times wrong the phone automatically does a factory reset.
3. You need to turn off the screen and turn it on again to put the wrong pin 15 times. Each time you input the wrong code time you will have to wait 30 seconds between each attempt, turn the phone off and then back on, for the next attempt. Once you have put the wrong password in 15 times the phone will reboot and factory reset, removing the phone from mdm mode and removing it from the famous manager of the phone, and leaving you to setup the phone normally, but you will need the pin to begin that process.
Well friends I hope you serve them.
(Thanks does not cost anything) thanks see you in the next."
Hope I got that correctly. I've seen this process somewhere in XDA land, as well.
thats correct dude i hope it can help people.
Dark1ugia said:
just have to set up a pin and activate Auto factory reset in Secure lock Settings, restart phone and put 15 times an incorrect pin, it restarts automatically and erase all the phone. thats it.
Click to expand...
Click to collapse
dont do it it will make your phone useless , after 14x phone says: "device turned off, contact IT administrator"
they updated this bug
looks like there is no actually way to remove PayJoy
remove payjoy
hey guys payjoy is removable,note 8 n950u even with the latest software installed. on Oreo it has a software corrupted feature that will factory reset and take off payjoy if firmware is almost bricked. that's almost not all the way. email me at {Mod edit. Oswald Boelcke, Moderator}
My phone has code DSFPZV I seek assistnce
Then it says enter this code when promoted by the payjoy..com checkoit webpage.
What is reasons
ronaiee said:
Can you help me.
how can I flash without entering into download mode
Please.
Click to expand...
Click to collapse
I recently discovered a way to remove the app, I have a Flight M100 that needed payjoy removal.......I put the device into safe mode then went into settings and in the apps section find payjoy app, Dlight app and work setup........Disable all three apps, force stop,disable background data and clear all data
This will temporarily remove payjoy access.....I then booted the device into normal mode and when the payjoy prompt comes up just cancel it out and the device will be usable without payjoy access.........Since ADB is not enable(depending on your device SoC) flash a ton similar to the one but without payjoy and the Dlight OEM......I know it's a little crude but this method worked for me?
I want to rove pay joy of nokia G 10 now
Thank you
{Mod edit: Quoted post has been deleted. Oswald Boelcke, Moderator}
How?
Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Payjoy won't allow me
johngr77 said:
Try to flash a stock firmware with odin then wipe data/factory reset from recovery, this should remove that app and get your phone as a new one
Click to expand...
Click to collapse
The page of payjoy app keeps popping up every time I tried to get to settings.
Not working
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
I tried but I don't have its google and samsung accounts
saskalina said:
I tried but I don't have its google and samsung accounts
Click to expand...
Click to collapse
Don't steal phones, give it back
Shame on you
*Detection* said:
Don't steal phones, give it back
Click to expand...
Click to collapse
How could you say that!!! I bought it from the market... I have the invoice and everything related to my phone ... HOW COULD YOU... Some people need to respect themselves before respecting the others ... SHAME ON YOU
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
S7 EDGE
*Detection* said:
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
Click to expand...
Click to collapse
I think I'm going to pay a visit to the store which I bought it from.
Accounts are not written in the invoice also he didn't say anything about it!.
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
Going into recovery also will let him have access from ADB... But still no USB Debugging....
So I have Payjoy as well but valid... So i tried the master reset from Recovery and....
MDM doest allow
So now what Im ready to get it off my phones as well
https://forum.xda-developers.com/galaxy-s7/help/payjoy-app-help-t3614911
saskalina said:
Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Click to expand...
Click to collapse
Try using Adhell 2 to disable it.
Was able to remove PayJoy via Android remote wipe request. No sign of PayJoy now on the S7 but in recovery it still refuses to wipe saying MDM prevents it. But in Android there is no more sign of PayJoy. How to remove the last remnant which shows itself when trying to wipe via recovery?
How did you do the remote Wipe thing ?
PayJoy App Removed
*REMOVE PAYJOY APP*
1.) Go to settings - lock screen and security and set a pin.
2.) they will leave a menu now that says (Secure Lock Settings), they enter there and there is an unchecked option that says Auto factory reset. Basically what that sentence does is that when you put the pin 15 times wrong the phone automatically does a factory reset.
3.) They have to turn off the screen and turn it on again to put the wrong pin 15 times. the first 5 times are going to be followed and they will have to wait 30 seconds, the second 5 times the same, and the last 5 every time they do they will have to wait 10 and 30 minutes each time, but once they have put the wrong password 15 times the phone magically it will reboot and will do the factory reset removing them from the mdm mode and removing the famous manager of the phone.
Tried this method and still hasint worked is there any other way
Nena91001 said:
Tried this method and still hasint worked is there any other way
Click to expand...
Click to collapse
how many times have you tried?
did you attempt a factory reset within settings first?
have you Odin flashed the stock firmware?
---------- Post added at 04:21 PM ---------- Previous post was at 04:09 PM ----------
oh, also see this. it has some coding suggestions in it, but its very readable
https://stackoverflow.com/questions...p-with-active-device-admin-enabled-on-android
My Redmi Note 8 suddenly stopped accepting my correct pattern lock, so I was forced to reset. It turns out I had Google Backup enabled, which was a happy surprise. However, it asks me for the previous pattern lock of the phone, which it still won't accept. This is incredibly frustrating.
Is there anything I can do to get access to the backup file or be able to use it? Will it get deleted if I don't restore it right now, in the initial setup?
Thank you.
zoey_96 said:
My Redmi Note 8 suddenly stopped accepting my correct pattern lock, so I was forced to reset. It turns out I had Google Backup enabled, which was a happy surprise. However, it asks me for the previous pattern lock of the phone, which it still won't accept. This is incredibly frustrating.
Is there anything I can do to get access to the backup file or be able to use it? Will it get deleted if I don't restore it right now, in the initial setup?
Thank you.
Click to expand...
Click to collapse
Is this a second hand device? It seems that it is linked to another account.
If your device is unlocked, you are rooted and enabled previously USB debugging, you should pull your backup or some other partition.
The initial setup itself can't delete any data.
Interesting. If you did a factory reset with no internet connection would this thrwart it?
Be careful...
Never use bios, screen locks etc because this is what can happen. Ive gotten locked out of a bios before because of data corruption... with disastrous results. Had no lock been enabled nothing would have happen.
Data encryption for data hdds is an even worse idea... don't do it.
SubwayChamp said:
Is this a second hand device? It seems that it is linked to another account.
Click to expand...
Click to collapse
No, I had this phone for almost two years now and bought it new. Three weeks ago I tried to fingerprint unlock it with wet fingers and after several unsuccesful attempts it asked me for the pattern lock, which it didn't accept, even though I know the correct one. I've been trying to find a way to unlock it or make a backup ever since but found no solution, so I decided to reset.
After factory reset from recovery mode, it asked me if I wanted to restore a backup, and although I thought I probably didn't have one, I logged into the google account I used on the phone before the reset. Turns out I did have backup turned on! However, when I went to restore it, it asked me for the lock pattern at the time of the backup creation. Predictably enough, it didn't accept it, which is where I'm stuck now.
SubwayChamp said:
If your device is unlocked, you are rooted and enabled previously USB debugging, you should pull your backup or some other partition.
Click to expand...
Click to collapse
After factory reset, my device is indeed now unlocked. It is not rooted. I had USB Debugging enabled, but my laptop wasn't authorized, which is why in the end I couldn't unlock it or make a backup previously. I tried plugging it into the laptop in it's current state (waiting for the lock pattern to restore my backup) and tried adb, but it can't find my device at all. Previously, it just said unauthorized, so I suppose USB Debugging is now off.
SubwayChamp said:
The initial setup itself can't delete any data.
Click to expand...
Click to collapse
Plugging it into the computer allowed me to use mtp mode and I took a quick look into the files. All of my files are gone, so I'm pretty sure everything got deleted before the setup stage.
blackhawk said:
Interesting. If you did a factory reset with no internet connection would this thrwart it?
Be careful...
Click to expand...
Click to collapse
Sorry, I'm not sure what you mean. Thwart what? I factory reset from recovery mode so I don't think internet connection had any role there, but I did have it on before. And I connected to the wifi before it asked me to log into google.
zoey_96 said:
Sorry, I'm not sure what you mean. Thwart what? I factory reset from recovery mode so I don't think internet connection had any role there, but I did have it on before. And I connected to the wifi before it asked me to log into google.
Click to expand...
Click to collapse
Where's the lock screen code being stored after the factory reset?
In the phone or cloud?
If in the userdata partition it should be wiped.
blackhawk said:
Where's the lock screen code being stored after the factory reset?
In the phone or cloud?
If in the userdata partition it should be wiped.
Click to expand...
Click to collapse
From what I understand, it was used to encrypt the Google backup file, so it will ask for it even if you try to restore it on another device. So I suppose the answer is cloud.
zoey_96 said:
No, I had this phone for almost two years now and bought it new. Three weeks ago I tried to fingerprint unlock it with wet fingers and after several unsuccesful attempts it asked me for the pattern lock, which it didn't accept, even though I know the correct one. I've been trying to find a way to unlock it or make a backup ever since but found no solution, so I decided to reset.
After factory reset from recovery mode, it asked me if I wanted to restore a backup, and although I thought I probably didn't have one, I logged into the google account I used on the phone before the reset. Turns out I did have backup turned on! However, when I went to restore it, it asked me for the lock pattern at the time of the backup creation. Predictably enough, it didn't accept it, which is where I'm stuck now.
After factory reset, my device is indeed now unlocked. It is not rooted. I had USB Debugging enabled, but my laptop wasn't authorized, which is why in the end I couldn't unlock it or make a backup previously. I tried plugging it into the laptop in it's current state (waiting for the lock pattern to restore my backup) and tried adb, but it can't find my device at all. Previously, it just said unauthorized, so I suppose USB Debugging is now off.
Plugging it into the computer allowed me to use mtp mode and I took a quick look into the files. All of my files are gone, so I'm pretty sure everything got deleted before the setup stage.
Sorry, I'm not sure what you mean. Thwart what? I factory reset from recovery mode so I don't think internet connection had any role there, but I did have it on before. And I connected to the wifi before it asked me to log into google.
Click to expand...
Click to collapse
If you did factory reset device, then all is gone.
Regarding the status locked or not I referred to the bootloader, in case it is locked and the USB debugging is not already enabled then you have less chances to recover the device.
You should try flashing the device through EDL mode but old days (in my last RN8) it requires an authorized Mi account.
zoey_96 said:
From what I understand, it was used to encrypt the Google backup file, so it will ask for it even if you try to restore it on another device. So I suppose the answer is cloud.
Click to expand...
Click to collapse
If you can factory reset it now FPR isn't active.
So when it first boots up after the reset if you can shield it from internet access you can disable Google backup Transport and Framework.
I think these are the backup pathways but you'll need to verify this.
If you need that backup data though it a catch 22. Perhaps if you keep the phone powered on until the backup is done and fully disable screen lock before rebooting... you can have your data without the lockout.
I may be mistaken. This is interesting but I'm very glad it's not my experiment!
Dear All,
Good evening, I am writing to seek help on a critical situation I am in.
I own a Poco F2 Pro Global Version , as it came from the factory, the updates have been happening. It has stock ROM with latest updates.
Yesterday evening while the phone was getting a call, it rebooted once and a second time. Thereafter it is stuck in a boot loop.
It comes to Poco logo then Miui Logo and reboots or stays on Miui Logo.
It is worth noting that the seliei pop up camera is half stuck out .
It is extremely critical for me to get access to the phone data and specially some authentication apps. Without these I may be at a grave risk .
Bootloader is locked.
I have tried the below steps.
1. Reboot several times.
2. Boot into Fastboot and try to restore the OS via a flash file, but the same fails as bootloader is locked.
3. I have Miui Recovery 5 installed.
4. Tried to open the back, leave the battery disconnected for a few hours and try the above again.
5. I have even disconnected the selfie pop up camera thinking it may have been a hardware issue.
6. I have rebooted innumerable times.
7. When I attempt boot in safe mode, the boot up animation and sound comes and then just simply freezes on Miui logo.
It is my humble request, is there anyone who had a similar experience or has had success to revive their device with data and apps intact, please please reply to my post. This is really critical for me otherwise I would not have bothered anyone here.
Thank you for your understanding and support.
If it's still under warranty, send it.
Otherwise not much to try since the bootloader is locked.
The only thing done in your case is to erase the data from the recovery, without being sure that it will work.
I understand that your data is important.
Sounds more like a HW problem than a SW problem.
NOSS8 said:
If it's still under warranty, send it.
Otherwise not much to try since the bootloader is locked.
The only thing done in your case is to erase the data from the recovery, without being sure that it will work.
I understand that your data is important.
Sounds more like a HW problem than a SW problem.
Click to expand...
Click to collapse
Hi Noss8, Unfortunately the hardware and software warranties are over.
I have seen some videos on youtube where the bootloader unlocks without erasing the data., but I think that is exclusive to MTK processors.
I am at a total loss of choices how to handle this as the data is extremely critical, I know I learned a lesson to make backups more frequently.
raunak said:
Hi Noss8, Unfortunately the hardware and software warranties are over.
I have seen some videos on youtube where the bootloader unlocks without erasing the data., but I think that is exclusive to MTK processors.
I am at a total loss of choices how to handle this as the data is extremely critical, I know I learned a lesson to make backups more frequently.
Click to expand...
Click to collapse
Yep, only for Mediatek Socs.
Sending to a repair center or replacement motherboard or flash in EDL mode = data loss.
Or find a nice qualified repairman who will try to recover your data, which is not obvious.
Not using Mi cloud on the phone?
EDIT:
I forgot to specify that if you have a security on the lock screen (surely the case) your data is encrypted, which makes their recovery impossible.
Exept maybe by the CIA, KGB, MOSSAD, DGSE, etc..
NOSS8 said:
Yep, only for Mediatek Socs.
Sending to a repair center or replacement motherboard or flash in EDL mode = data loss.
Or find a nice qualified repairman who will try to recover your data, which is not obvious.
Not using Mi cloud on the phone?
EDIT:
I forgot to specify that if you have a security on the lock screen (surely the case) your data is encrypted, which makes their recovery impossible.
Exept maybe by the CIA, KGB, MOSSAD, DGSE, etc..
Click to expand...
Click to collapse
Hi ,
I was using the Cloud backup, but I had some 45000 photos which did not upload online and Microsoft authenticator installed(data and sessions are exclusive to the device).
These are the only items I need access to . Yes the screen has pattern unlock.
raunak said:
Hi ,
I was using the Cloud backup, but I had some 45000 photos which did not upload online and Microsoft authenticator installed(data and sessions are exclusive to the device).
These are the only items I need access to . Yes the screen has pattern unlock.
Click to expand...
Click to collapse
Indeed in this case.
It is for this reason that I transfer my photos as quickly as possible to my PC and to a cloud from the PC (already had a hard drive which failed, served as a lesson).