Database Info

non samsung phone compatibility issues

can we compile a list of incompatible issues of all non-samsung phone?
as i know, non-samsung phone ...
1 ) no message app
2) cannot get paid apps
3) no accept call green button.
... any others?

Hi there !
Just got my Gear S2 Classic.
My phone is Huawei Honor 7 and, bad luck, Gear app was not compatbile with my phone (message "not available for your phone" on Android Play Store)
So, I've install all what was needed on my Wife's Sony Z3 compact
I've transferred the APK on my Honor 7 and ..... It worked !!
There are 3 APK to install

I am having another problem which I am pretty sure is due to not having a Samsung phone (nexus 6 running AICP).
I cannot log in to my Samsung account to download any apps (or I think to get app upgrades). When I first attach the watch after a reset I can access my Samsung account but after about a day I can no longer do so getting a message that due to inactivity my account has been logged out. When I try to log in, I get a progress circle for about 10 seconds and nothing happens.
Not a big deal since there are very few apps in which I am interested but annoying nonetheless.
Fred

regis59 said:
Hi there !
Just got my Gear S2 Classic.
My phone is Huawei Honor 7 and, bad luck, Gear app was not compatbile with my phone (message "not available for your phone" on Android Play Store)
So, I've install all what was needed on my Wife's Sony Z3 compact
I've transferred the APK on my Honor 7 and ..... It worked !!
There are 3 APK to install
Click to expand...
Click to collapse
then, can you reply sms message and read sms history?
can you download app at galaxy app store?

Hi all , i got . 1. screen on huawei p8max , bluetooth connects , screen of disconnects, yes i have put in permission manager.
2. when i drive , connects and works, get out of car , disconects, is there a drive profile etc am missing?
3. stereo bluetooth headphones connect direct to gear but sound cuts out , very choppy , has anybody tried this?

iantaylor27 said:
Hi all , i got . 1. screen on huawei p8max , bluetooth connects , screen of disconnects, yes i have put in permission manager.
2. when i drive , connects and works, get out of car , disconects, is there a drive profile etc am missing?
3. stereo bluetooth headphones connect direct to gear but sound cuts out , very choppy , has anybody tried this?
Click to expand...
Click to collapse
Did you try to turn on "samsung gear" on "protected app"?
When it connected, can you access gear app store and install any gear app?
I'm thinking about switching from mediapad x2 to P8max because I got a blank app store issue. And I want to make sure P8 max do not have that problem first

Hi , I rooted my p8max and removed phone manager so has no security like that , connects when driving or screen on but when walking etc disconnects , Bluetooth streaming also cuts out , p8max streams music perfect to my LG tone BT phones .
---------- Post added at 11:09 AM ---------- Previous post was at 11:08 AM ----------
When I did not root phone , tried putting gear manager in protected apps , did not make a difference

I've just purchased P8 max and it work perfectly fine with my gear s2 classic. No problem at all! I'm running stock rom, not rooted
Sent from my HUAWEI P8max using Tapatalk

I have a LG V10 H961N when Gear S2 are disconected bluetooth and Lg V10 have screen off Gear S2 doesn´t conected again auto i must screen on to conected again. Any fix for this??

Have a 'sport' S2 and Xiaomi Redmi 3 Pro here.
Managed to install Samsung Gear app. Phone paired to watch over bluetooth just fine.
But when I launch Samsung Gear app and select my watch, it says Download Failed. Looks like some kind of incompatibility or lack of permissions. What do I do?

Timeline in Google Maps not working properly

Has anyone noticed that Timeline in Google Maps doesn't work properly most of the times? A lot of times I go to places and later on I find out that Timeline haven't had detected my travel time and location... If you haven't noticed, I suggest you keep an eye on that and see if that's the case.

Me too.
But actually only since the update to Nougat.

Same problem, with the same phone. Some days have no data, and other work perfectly. I have tried lots of reset and reinstall and I have no idea why it randomly works.

It is probably because Maps may be being stopped after your screen gets locked. Go to Settings -> Battery -> Close Apps after screen lock and unselect Maps from the list of apps displayed and see if it helps

Made sure to check that Maps wasn't selected in the close app after screen lock thing, but timeline still isn't working. If anybody has any other ideas they would be much appreciated!

I have this exact problem as well. I don't know that causes it.
But I have a different phone - Huawei Mate 9 pro. That's where the problem is.
My previous phone, Huawei p9, did not have this problem at all...

Exactly same here. Huawei Mate 9.
Someone solve this issue?

My timeline isn't working at all. I cant even view my timeline in my maps. It shows 'Cant connect to maps. Try again in a few minutes'. Anyone else facing this? Any solution for this?

Same problem with my HUAWEI Mate 9: location hardly recorded in timeline. I have disabled stopping of app when locked for Google Maps and any other app that might relate to it.
I guess that HUAWEI implemented other aggressive power saving routines, which conflicts with the timeline recording. Did anybody observe this exact issue on a phone from another company? Having such unexpected and undocumented behavior in the operating system makes me suspicious agains the Chinese producer.
Would be great if somebody could find a solution, work-around, or at least an explanation.
BTW: I'm surprised to see so few postings here. Is this issue discussed on a more popular place?

I've been observing the same problem recently, some days it tracks my timeline perfectly and on other days it thinks I spent the day at home, despite being out and about for up to 10 hours at a time.
Using Mate 9 L29 and its been happening on multiple different firmware versions

Me too, I guess the issue is from the software.

Or may be the google app issue too

I have the same issue with my honor 8, any fix?

I have the same problem with my P10.
Before I had an HTC one m7 and I had no problem at all.
Did anyone find some solution?

I used to have this issue with my Honor 8 but now it works as it should. So, I don't have a specific fix for it and I don't know how it started to work suddenly but... A few months ago my phone refused to connect to any WiFi network and I had to send it in to get it repaired, they replaced the board and the WiFi was working.
And well, I noticed that Google Maps Timeline was working all of a sudden, and it still works. Weird since a board replacement shouldn't have fixed the Maps Timeline it since it's most likely software related.

Does anyone have an update on this issue? I've experienced the same thing since I bought my Honor8 a few months ago (timeline history doesn't work/works very infrequently). Could it be due to a defect in the onboard GPS? Or is it purely a software bug?

Same issue with my mate 9... I've found no fix. I've tried clearing all cache, disconnecting the account, and reconnecting the account to google location sharing, but with no success

I got the same **** ?

I have the same problem as OP with my Huawei Mate 10 pro EMUI 8.0, Android 8.0, Security Patch 6. November 2017.
But i have find out:
I have 3 different Google Accounts. When i delete the two and work only with one, the timeline will be logged in Google Maps.
So i think it hasn't to do with power savings in my case.
Google Maps Timeline does not know how to log with more than one Google Account.

PalakMi said:
Me too, I guess the issue is from the software.
Click to expand...
Click to collapse
That can't be the case;
I've been using two sony devices for 5 years, with my 3 google accounts, and I have like every day logged in my main account.
Then I switched to the shiny new Mate 10 Pro... FML.

Bluetooth Connection Problems with Garmin Vivosmsrt HR

Hello again,
after my themes problems at the last time, I have a new problem and I don't found a solution. The problem is between my Honor 6X and my Garmin Vivosmart HR/Garmin Connect Mobile. I use these combo round about a half year, with some little (normal) problems. If the connection is gone, I restart my phone and everything works normal.
On Thursday evening, the connection between my phone and my Garmin is gone. I try on Friday everything.
These are the things I try
- Reboot the phone
- ‎Reboot the Garmin
- ‎clear cache and data of the app
- ‎Factory reset of the Garmin
- ‎uninstall the Garmin app, reinstall
- ‎Factory reset of my Phone
Nothing helps...Now the problem is, that I can't pair the Garmin. The Garmin shows a pairing code, but the code is after 3 seconds away. In that time I don't have a chance to type the code in the phone. After 3 or 4 tries the app said, that there is a problem.
Now I don't have any more idea.
A try with my Huawei Mediapad M2 tablet works. That connection works.
Other Bluetooth devices (speakers, earbuds) are working.....
Have someone an solution ? I'm a little bit frustrated about it.

I had a similar problem just yesterday. I was unable to pair the 2 devices due to the possibility to insert the code before the possibility goes away (exactly as for you). I was able to do the pair restarting several times the 2 devices, turning off and on both Bluetooth, waiting until the possibility to insert the code didn't vanish after few seconds. But then I had another problem: the Forerunner was not reconnecting after loosing connection due to devices separation.
Here my lucky attempt starting from scratch (unpair and reboot both devices): ***on the phone I set the timeout for visibility to all devices to infinite*** (initially was 2 seconds).
Here the magic: I was able to pair the 2 devices without issues, I can even separate them and when they are insight the connection is immediately recovered.
Hope this help.
Cheers

Ok, I will try it. The first fast try didn't work. So if it doesn't work, I will take a look to the new Huawei Mate 10 (lite)
I have installed the firmware new, but that is not the solution. I can't understand what the problem is. It is a very scary thing.

So, after many trys I am frustrated....It didn't work. The Honor an Garmin Support doesn't reply. What I try is the bluetooth connection to two cheap Fitnesstracker (under 20 Euros) and they are working without any problems.

Same here. The pairing code is gone after some seconds and a new one is generated, making it impossible to pair the devices. Anyone who has an idea? Worked just fine with my old Xperia Z1C

Tontauber said:
Same here. The pairing code is gone after some seconds and a new one is generated, making it impossible to pair the devices. Anyone who has an idea? Worked just fine with my old Xperia Z1C
Click to expand...
Click to collapse
Even miracast is problematic most of the time

Thank you for sharing your experiences. This doesn´t make me very optimistic...

Hi, I was able to pair my Honor 6X with my Garmin Fenix 3 HR, after many tries, using the various suggested techniques (restarting, leaving visibility on etc.)
It appeared pretty much like a lucky moment to have been able to pair.
The connection is however not very reliable - the two devices disconnect from each other frequently and do not automatically reconnect.
Very frustrating.
On different forums I read that many people are having problems with the bluetooth of the 6X, not only with Garmin trackers, but also with Fitbit.
Apparently there will be an firmware upgrade to the next Android/EMEI version by the end of this year, or beginnning next. I hope that will fix the problem.
I would be grateful when someone has a fix, but for the moment it looks like it is a known problem/bug, without fix.

I just bought a vivosmart HR+ and have the same problem. Has anyone tried to downgrade to 4.1 and pair the device? I'm curious if this would allow it to pair, and then if the pairing would survive the update process back to 5.0. If no one has tried, I might give it a shot this weekend. I lucked upon this device at my local Target as "rapackaged" for less than half price ($85.00 as opposed to $179.00).
As far as bluetooth problems with the 6X goes, I've experienced problems with a Pebble Classic and my Android Wear Sony SW3. Both paired just fine, but would stop receiving notifications at random, making them unreliable at best. It seemed to only happen with the 6X. My previous S5, BLU R1HD, and work's S6 never gave me these problems. I too am hoping a future update solves this. I considered trying EMUI 5.1 from the ROM section, but users seem to be reporting other problems there that I don't want, such as reboots, etc.

I happened to buy a second Honor 6x for my wife. It came with EMUI 4.1 and I tried to pair my Vivosmart HR+, but had no luck. I couldn´t even get a pairing PIN in the Garmin app. It would just do connection timeouts.
So EMUI 4.1 seems to be no solution.

Good news: at the garmin forums, some user called fin.pimlico had a clue where to search for the error and came up with a procedure that worked for me.
but read for yourself:
https://forums.garmin.com/forum/on-...unable-to-pair-fenix-3-with-android-7-0-phone
Good luck!

Hopefully this will help me out. My phone is having to be sent in to the service center for repair some I bricked it. So when it comes back, I'll definitely give your a shot. Thanks.

Garmin devices are developed to pair through Garmin Connect, and not Bluetooth. If you open and close your bluetooth connection, and try to manually pair devices, you're going to have problems. Skip trying to pair and connect altogether, open the app, and do EVERYTHING through the app, NOT MANUALLY.
---------- Post added at 03:33 PM ---------- Previous post was at 03:30 PM ----------
When I say skip, I mean delete ("forget") any direct connections you've already established through Bluetooth between your device and your phone, and go for the "Garmin Devices" option in the app, tap on "Add Device" and follow the steps until you manage to connect directly through the App.

@scolfaro
You´re right, but unfortunately this isn´t the problem we are dealing with here. The pairing of an HONOR 6x didn´t work from within the Garmin app. As I mentioned before, fin.pimlico tracked down the cause of the error and his solution of temporarily deactivating Wifi, GPS, and Data connection during pairing (from within the app) worked for me.

Tontauber said:
Good news: at the garmin forums, some user called fin.pimlico had a clue where to search for the error and came up with a procedure that worked for me.
but read for yourself:
https://forums.garmin.com/forum/on-...unable-to-pair-fenix-3-with-android-7-0-phone
Good luck!
Click to expand...
Click to collapse
Thanks for posting this. My device came back to me today and I was able to successfully pair my tracker with my Honor 6X.
Well, the connection is flaky at best, I've had to repair twice already. I wonder if it will be better on one of the other ROMS, like Lineage OS....

I received an email from Garmin today that basically said that they've been working with Huawei and that the problem has been fixed. They said unfortunately, it means our device needs an update so we're at the mercy of Huawei to release the update. Below is a copy/paste of the email they sent me:
Dear Customer,
According to our records you’ve contacted us regarding connectivity issues with your Huawei phone and Garmin device. Please know that this is a very high priority issue for us and that we have escalated this issue to Huawei Engineering. We’ve recently been pleased to hear that their team has identified the solution to the problem but that it will require an update to your Huawei phone. We have requested an expedited release of this fix, but unfortunately at this time do not have a commitment from Huawei as to when this fix will become available.
We’ll be sure to keep you informed as soon as any additional progress is made on this issue.
Thank you for your patience,
Garmin Product Support

this is why I sold my 6x and got me a G5+ instead... not that that's any help, but still... super device, questionable software...
---------- Post added at 09:47 PM ---------- Previous post was at 09:46 PM ----------
lordmorphous said:
Thanks for posting this. My device came back to me today and I was able to successfully pair my tracker with my Honor 6X.
Well, the connection is flaky at best, I've had to repair twice already. I wonder if it will be better on one of the other ROMS, like Lineage OS....
Click to expand...
Click to collapse
btw, I'd definitely try my hand with any LOS 14.1 build you can find...

i'm on P9 Lite; same problem; tried flashing 2 LineageOS ROMs to solve - look good and fast without Huawei bloatware but still do not sync with Garmin and other issues

Tontauber said:
@scolfaro
You´re right, but unfortunately this isn´t the problem we are dealing with here. The pairing of an HONOR 6x didn´t work from within the Garmin app. As I mentioned before, fin.pimlico tracked down the cause of the error and his solution of temporarily deactivating Wifi, GPS, and Data connection during pairing (from within the app) worked for me.
Click to expand...
Click to collapse
I tried to follow fin.pimlico's instructions scrupulously, but my Honor 6X will not let me proceed with Add Device without WiFi and Mobile Data being on. How are you able to do that? Anyone else get that error when trying to proceed with WiFi and Mobile Data off?
I was able to connect via Garmin Connect after uninstalling all updates to Google Play Services. I don't expect that connection to survive once Google Play Services updates again, as it unavoidably will. Hopefully, this will give a clue to someone highly skilled and experienced in Android inner machinations.

@NotNalb
I did it like "magi3x" in this thread:
https://forums.garmin.com/forum/int...rt-hr-and-huawei-p10-lite-pairing-issue/page2
"After the phone searches for the watch and asks you if you want to pair it or go on searching, I click "yes" and IMMEDIATELY minimize the garmin connect app and turn off Wifi, and GPS.
I return to GCA and wait for the pairing pin to appear.
Before I enter the PIN on the phone i return to settings and turn on Wifi and GPS again.
Back in GCA I enter the PIN, press OK and the pairing is successful.
I had to try this several times in order to get the right timing but in the end everything went smoothly."
Click to expand...
Click to collapse

Proximity Sensor

Hi all,
Some users are reporting faults in the proximity sensor (it works when it wants ... sometimes during calls, sometimes during audios on Whatsapp/Telegram ...), there are cases in which they have changed the device and it continues to fail so we think it is more software failure than hardware, on the contrary also there are people who don't give any fault.
Does it happen to anyone?

Yes it's annoying but i think in the future will be patched out with updates it came out only on 5 November so they need time to push out some fixing updates.

Yes, we just have to wait for updates, I have the hope that this will be fixed

alvaroadlf said:
Yes, we just have to wait for updates, I have the hope that this will be fixed
Click to expand...
Click to collapse
They will because i think it's their first phone trying to reach best image quality and they focused everything on it but if more and more person reports this problem they will updated it because android 10 it will come to this device too??

Do you have this phone? with the same problem? ? Yes this device is quite new ...

Same wih my new Mi Note 10. It's quite annoying to make sure not to touch the display while calling. Although, during one in 10 calls, the proximity sensor works properly...Also I'd like to listen to voice messages though the call speaker, which does not work at all right now.

also fail for me... also fail on secret menu on telephon dealer ----> *#*#6484#*#* /14 --> proximity sensor test ---> FAIL.

With the last update (11.0.11.0 EEA) it no longer gives me problems, it has been working fine for a few weeks ????

i flash a global Rom on my CC9 Pro china and the Proximity Sensor never work i try it on call and try the Proximity Sensor test app its not work i think its because Google dialer on the global Rom so i back to china Rom with Mi Dialer

alvaroadlf said:
With the last update (11.0.11.0 EEA) it no longer gives me problems, it has been working fine for a few weeks
Click to expand...
Click to collapse
Just updated to that version, still not working.

Here is the solution!
Just disable the 'Raise To Wake' feature and problem will be solved. Simple.

Problem randomly solved (maybe with latest update), even with Raise to wake turned on.

With my Note 10 Lite latest global firmware is 11.0.8.0 and the problem is still present

+1 ! Also on a Mi Note 10 Lite ...
Very annoying!

+1 Mi Note 10 Lite... Dealbreaker for me, whats the worth of a phone if you cant use it for calls reliably!

Oppo Find X2 Pro and Freestyle Libre

For my diabetes I use the Freestyle Libre system to measure my glucose levels. It works using NFC, it should work using NFC. Sadly it only works a few times out of every 10 times I try. Sometimes the Oppo reads my glucose levels with no problem but usually it is just a miss and miss scenario.
Sometimes turning NFC off and on resolves the issue, sometimes powering the Oppo off completely resolves the issue, but several times the seemingly only option was to do a factory reset , reinstalling everything again, whereafter it works a few days, when the same problem reappears again.
As you can imagine, not something that makes me happy. Anyone out here who recognizes these NFC problems, and has a solution, or a way to make it work more reliable. Every other NFC operations seem to work okay, but this one is really bugging me, especially as it is important with regards to my wellbeing. i am using a fully updated Oppo Find X2 Pro.
On my previous phone, a Samsung S9+, i had no issues at all.

I'm so glad someone else also has this issue!
I was about to start a similar thread.
I have a lot of issues scanning my libre and it hardly ever works!

Can anyone help locate the exact location of the NFC sensor. I have watched Jerry rigs everything teardown but he did not mention where exactly it is located.
If someone could give me the exact grid number from this grid I've created I'd be very grateful!

CheopsChefren said:
For my diabetes I use the Freestyle Libre system to measure my glucose levels. It works using NFC, it should work using NFC. Sadly it only works a few times out of every 10 times I try. Sometimes the Oppo reads my glucose levels with no problem but usually it is just a miss and miss scenario.
Sometimes turning NFC off and on resolves the issue, sometimes powering the Oppo off completely resolves the issue, but several times the seemingly only option was to do a factory reset , reinstalling everything again, whereafter it works a few days, when the same problem reappears again.
As you can imagine, not something that makes me happy. Anyone out here who recognizes these NFC problems, and has a solution, or a way to make it work more reliable. Every other NFC operations seem to work okay, but this one is really bugging me, especially as it is important with regards to my wellbeing. i am using a fully updated Oppo Find X2 Pro.
On my previous phone, a Samsung S9+, i had no issues at all.
Click to expand...
Click to collapse
Is this issue still present on Android 11 for you? My issue still persists even on a factory reset

Have you found solution. I have the Same problem with OPPO reno 4 z

I have bought an Oppo Find X3 Lite this weekend. Same issue. Anybody has a solution already for the above? I imagined only NFC would be enough but why is it that the Oppo phone does not connect with the scanner? Any idea anybody?

I got the Android 11 update for Oppo Reno 10x Zoom, and my Freestyle Libre 2 Sensors stopped working with the phone. When I try to scan, the NFC service hangs and NFC will not work anymore untill phone restart.
Oppo told me it is a known problem and they will try to fix it in a new firmware update. God knows when.
THANX A LOT, OPPO! Now I have to carry around the ****ty Freestyle reader all the time!

Hi Everyone. I had this issue and called ABBOT. Got a fix which now works. In your phone settings go to the libre link app and clear the cache data. Restart your phone and voila it works!