So whenever I charge the phone, it just shows a battery with a question mark inside it. I am not sure if it is a battery problem since the battery is not easily accessible.
It is a little weird to hear this, but did you make sure that you actually pluged in the power cable into the outlet? Because there couldn't some kind of exclamation mark in the battery sign appear if you pluged the phone. If the problem doesn't resolve, try turning off the phone and charging while turned off (completely) If it doesn't resolve the issue, then factory reset it. If that doesn't work, then say good bye to your little friend for a couple of days becuase your gonna give it to a person that will probably fix your phone. (Probably)
Related
I noticed yeterday that the battery icon on the title bar next to the clock on the top of the screen showed an exclamation (!) mark in it, when i tap on it, it says battery 0% full, if I go to the power setting, it shows battery type : li-ion, capacity : unknown. Also when I plug in the charger, the icon stays the same, it doesn't show charging, in the properties it doesn't show charging either and the status light does not light up amber as it always did when charging!!
Help, Please.....
I never had a problem with this unit at all, never had to reset it even, now after 10 soft resets and countless hard resets this problem persists. I am in Canada and don't have anyway of getting support, as this is a vodafone unlocked unit....
Any help would be GREATLY appreciated.
Dan
Sounds like a bad battery to me, nothing else would make sense, especially since you tried a hard reset. Contact Palm, whether you bought it frm them or not I would think its still under warranty from them
Dan,
Somewhere on another thread someone mentioned that their phone gradually charged if plugged in on the USB sync cable (the standard one, not a combined sync / charge cable from the 650 / LifeDrive).
Might be worth a go until you can get a new battery...
Angus
I hope the battery is really the case, although I would find it hard to beleive, at this time anything is possible.
Dan
Hi everyone,
I have several problems with my AT&T 8X. First, the screen keeps on cycling through the brightness level non stop, so its constantly changing the brightness. I've tried to turn off the auto-brightness but that doesnt seem to help and this only happen after the phone booted up and I touch the screen so Im thinking it's a software issue. ANother one is that when the phone is one, the computer wont recognize the phone and it won't charge, both AC and PC charging. To charge the phone I would have to power it off and plug it in. It wouldn;t have been so bad if it wasnt for the fact that whenever the phone is power on again, there's a high chance that it will boot loop and I'll have to do a hard reset to fix it. All of these looks to be software problem to me. Hard reset doesnt seem to fix them though, does anyone has any idea?
super114 said:
Hi everyone,
I have several problems with my AT&T 8X. First, the screen keeps on cycling through the brightness level non stop, so its constantly changing the brightness. I've tried to turn off the auto-brightness but that doesnt seem to help and this only happen after the phone booted up and I touch the screen so Im thinking it's a software issue. ANother one is that when the phone is one, the computer wont recognize the phone and it won't charge, both AC and PC charging. To charge the phone I would have to power it off and plug it in. It wouldn;t have been so bad if it wasnt for the fact that whenever the phone is power on again, there's a high chance that it will boot loop and I'll have to do a hard reset to fix it. All of these looks to be software problem to me. Hard reset doesnt seem to fix them though, does anyone has any idea?
Click to expand...
Click to collapse
Never faced any such problem till now Try visiting htc service centre Or try draining the battery completely and charge it completely before using Sometimes solves my screen related issues
Bhupi7411 said:
Never faced any such problem till now Try visiting htc service centre Or try draining the battery completely and charge it completely before using Sometimes solves my screen related issues
Click to expand...
Click to collapse
I actually did drain the battery and charge it up again. I had to remove the screen though since it wont charge keep keep boot loop every 3 seconds. so I had to take out the screen and charge the battery separately by manually hook up the wires to it. And htc service center is no longer an option since it is no longer under warranty, which is why I opened it up in the first place lol.
super114 said:
I actually did drain the battery and charge it up again. I had to remove the screen though since it wont charge keep keep boot loop every 3 seconds. so I had to take out the screen and charge the battery separately by manually hook up the wires to it. And htc service center is no longer an option since it is no longer under warranty, which is why I opened it up in the first place lol.
Click to expand...
Click to collapse
You'd taken out the battery?? Thats a really hard work!! Battery is hidden inside right? and we'll have to remove everything just to reach the battery!! Did you do it on your own? I'd actually heard removing battery is very dangerous and we should be very careful since it's behind the screen and the connecting wires are too thin :silly:
If you take off the screen, there's a cable that connect the screen and the components to the battery, all you have to do is unclip the cable and hook the wire to the battery correctly (positive and negative side) and just plug it in to charge for 30 mins. Since the phone won't turn on, the battery left to be charged fully rather than keeping going into bootloop.
You don't actually have to remove the battery, just need to separate the screen from the back.
Hello to all, as in the photo that I enclose, since replaced the display on my nexus 5, the indicator of the battery charge remains always at 0% ... if the detachment from the current, continues to run regularly for a few hours.
I also tried replacing the battery with an original but to no avail. If i turn off the phone there is no way to turn it back on if you disconnect the battery, attacking power, get it going in the bootloader, reattach the battery and then start ... crazy stuff. What do you think?
Sorry my english and thnks for helps!
Hello,
I am having the same problem after having replaced the battery... Did you find any solution? Thank you
Same problem here. I revived the phone after a water drop but now have exactly this problem. All good except for this. I replaced the battery but still the same.
The phone can use normally, just don't know how much battery left because always shows 0%.
And if turn off need to open it, disconect the battery, connect the charge, turn on and when google appear connect the battery back. Kinda weird but is how it works now.
Any way to solve this?
The same problem
It happened to me and I am looking for a new battery in Egypt
I have the same problem.
Even with a new OEM battery this happen.
Any news about a solution?
Exactly the same problem.. any solution?!
Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.
Welcome, i've readed alot of topics on the internet about problems similar to this, but nothing fixed my problem. I've tried connecting to wall/pc charger, power button + volume down/up combinations, really all the thing.
Couple days ago after my phone fully discharged ( I rarely had situation like this, I usually charge when my phone have 10-15%, but this day I couldn't. ) I came back home and tried to charge my phone, red light was ON but it still didn't charge after alot of hours. I then tried to fix it, turning on phone etc. but screen was always black and phone didn't want to charge. At first when I tried to boot the Z3 red light was blinking, but after some time it stopped. I ordered new battery, replaced it carefully (though it's battery problem) - then when I connected the new battery for the first time I though I have fixed the problem, battery charging icon showed up for a moment on screen, I was very happy. Then I disconnected charger so I could assemble my phone. Now when I try to charge my phone problem is this same.. like with old battery - Just red light, not turning ON, not blinking. Powering up Key combinations with volume don't fix it. My PC Companion don't see phone. I disassembled my phone again, disconnected battery and connected it - It didn't showed any battery icon again, so why it did when I connected it for the first time? and why when my phone died for the first time red light was blinking, now it doesn't? I want to add that I never dropped my phone or used it in water - never, thats why I was almost sure maybe just battery died after it discharged.
Btw. Important thing is that USB port isn't broken, red light is always ON when I plug USB charger, but when I try to use my magnetic charger, phone never respond - no light. I also tried different cables, chargers etc. Could it really be something with the mainboard?
What could've happen? Why my phone went dead after fully discharged it ? Why battery replacement doesn't fix the problem? I don't get it, is mainboard damaged or something? Can I still try something? Maybe anyone can help me.
Please :/ I cannot afford a new phone right now, really want to try fix it, maybe somehow connecting USB cable straight without usb port can fix it? I heared people do something like this.