New to Mate 9 and need some help with speakers - Huawei Mate 9 Questions & Answers

Hello all
just bougth Mate 9 used yesterday , and i can't be more happy , it packs everything i need in a great design , but there is one question about speakers , it somehow distort when i raise volume too much , is there a way to stop that distortion? or some audio effects that i can apply or turn off?

Sounds like it might be a blown speaker? I can crank mine without any problem. You could try a speaker test too in the HiCare app. Also if you need a replacement. Seems like it might be cheap.
https://www.fixez.com/huawei-mate-9-loudspeaker-replacement

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Sound from ear piece is too distort

Is it just my pro? or are most like that? I just got my pro yesterday, and they ear piece sounds too distort. It sounds like a crappy earpiece, it vibrates and sounds way too fuzzy and buzzy and distorted. Is there any way to fix that? or should I take it back for another pro?
same problem here
My ear piece sounds distorted (muffled), no matter who i call, when i switch to the speaker or put on the headsets that came with the phone it sounds awesome.
i purchased mine through bestbuy and sprint.
i went to bestbuy today to try and exchange it because this is the only problem i have with this phone and the new phone that the CSR took out of a new box had the same problem.
I think this is with all of the sprint htc touch pros, i guess more people should reply to this thread and let us know if they have the same problem of not.
i emailed htc about this and they said to hard reset the phone......why would that fix the problem since i just bought it saturday and i havent put much of anything on it.
ANYONE THAT CAN POST THEIR EXPERIENCE, IT WOULD BE APPRECIATED.
I went to sprint and I tried out the Diamond, the speaker on it, sounded a bit better than mine. And yes its just the ear piece on the phone, on speaker it sounds normal, and as well with the headset. Unfortunately all best buys around my area are sold out...
Take the plastic cover off the front plate. It is covering the ear piece causing the sound to be muffled.
I purchased two Touch Pro's from best buy...two different stores, and can confirm that the audio is completely different between the two. One is perfect...audio is wayyy better than my previous mogul. My wife's touch pro however sounds aweful, totally distored at every volume level.
Called sprint last night, they said the phone was too new for them to comment and that they haven't recieved any complaints about the issue.
Unfortunately, there are no more touch pro's in denver to exchange with so...I'll have to hold on till the next batch arrives at best buy.
Mine sounds OK at medium volume, but with the volume up all of the way, it sounds terrible! I bought mine at Best Buy (St. Louis) on 10/27
same problem.. have not talked enough yet to really care. just got last night, so i will know in a day or two if i can stand it.
definitley the same experience here, muffled sound from the ear piece and, yes, I did remove the plastic. Almost sounds like a busted speaker sounds. It has been this way from straight out the box (Sunday monring at best buy in IL)
I did apply the audio patch to increase the volume... but it didn't help. It's really tinny at higher volumes. It is actually painful to listen to!
has anyone tried doing a hard reset after encountering this problem?
and if so, did it work or is it the same?
Hard reset has been performed twice, and I still have the problem. I don't think its software related, rather than the speaker itself. It sounds like a very crappy speaker, like a toy. At high pitch noises, it crackles and its horrible. it sounds tinny, like a tin can. Imagine 99 cent ear buds bought at a 99 cent store, and playing something like metallica on them. It sounds horrible.
Unfortunately, I am having the same problem. I removed the plastic cover and it helped a bit, but there is obviously still a problem.
On my old Samsung, I always had the volume level to the earpiece turned all the way down and I could hear all calls perfectly. On the Touch Pro, I have to crank the earpiece as loud as it will go and the voices are still very muffled and sound distant. I do not know if perhaps I got a bad unit, but if I was in a crowded room or driving with the windows down, I would not be able to have a conversation even with the volume at maximum.
This may be a deal breaker.
Can someone please post the info for the registry hack and how it has worked for others?
just went to bestbuy, exchanged my phone, and haleluya, it now sounds like my olg htc mogul and like every phone is suppose to sounds, CRYSTAL CLEAR....
thanks to everyone for the postings....if you have this problem, exchange, do not wait for a firmware upgrade, because this might be the hardware which a FW upgrade cannot fix.
After a week with my phone, they finally got more in stock, went to best buy and exchanged it, now it sounds crystal clear. Exchange it! Problem solved.
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
oldfox said:
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
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the volume has not been heightened, now it just sounds clear.
to me the phones earpiece never needed to be louder.
but thats just me
It's definately a hardware issue, I had this issue, exchanged it at BB, and now it's gone. I went from abuild date of 10/14 to 10/15
ruined,
how do you determine the build date? I have the same issue, so guess I will be exchanging mine too, but if there is a way to determine if the new one I get is from a bad batch before I activate it, that would be good.
Alon
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
nickba said:
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
Click to expand...
Click to collapse
I had the same problem: till last week my earpiece was working but last week was dead, I can not hear anything. If you find how to remove and exchange the earpiece please send also to me on a PM.
Thanks a lot!

Rattle noise

Hi
Just bought a mate 7 and absolutely love it. One issue though. It rattles when shaken, as if something loose inside. Sound comes from the top ear speaker area. Any one else notice this??
sony83 said:
Hi
Just bought a mate 7 and absolutely love it. One issue though. It rattles when shaken, as if something loose inside. Sound comes from the top ear speaker area. Any one else notice this??
Click to expand...
Click to collapse
I test it and I have that noise but it.s not loud, i must take the phone near the ear to hear it. I think it's normal.
Me too. Don't know what it is...
Good to know it's not just me. Must me normal then
Me too, but it is the first time I Have heard it...you really need to have your ear close..
Sounds like it comes from the upper part of the phone around the camera..
Don't think its the camera lens...sound more like a metal part moving about...I notice it when receiving or making calls. Bothered me a lot initially, but I'm over it..
Its the camera lens, it is fairly common and normal.
No need to worry, rattling occures cos of how the camera is built.
I have the same noise on my mate 7, i was worried at first but now i kinda dont care to be honest it works, and i have no problems for almost 3 months now.
I have the same thing, but its really really hard to hear... Even in a quiet room. Don't think it's a problem.
I only want the best, so give me what I want! BMW!!!
morpheoussc400 said:
I have the same thing, but its really really hard to hear... Even in a quiet room. Don't think it's a problem.
I only want the best, so give me what I want! BMW!!!
Click to expand...
Click to collapse
As long as you are not trying to use the phone as an maracas it is no problem.

Speaker Mod Warning

Just a heads up.... Dont max out the volume when you have the speaker mod installed. I installed it and didnt even play thru one song and my bottom speaker blow out. I am waiting for my replacement device from T-mobile and i hope this doesnt become a problem because i saw another thread where it sounds like the speaker blows easily :/
Bossmanwilson said:
Just a heads up.... Dont max out the volume when you have the speaker mod installed. I installed it and didnt even play thru one song and my bottom speaker blow out. I am waiting for my replacement device from T-mobile and i hope this doesnt become a problem because i saw another thread where it sounds like the speaker blows easily :/
Click to expand...
Click to collapse
I wonder if this is the reason many LG V20 users who are using this are blowing out their speakers? Theres a 9 page thread already on blown out speakers.
doesntmatterx said:
I wonder if this is the reason many LG V20 users who are using this are blowing out their speakers? Theres a 9 page thread already on blown out speakers.
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Click to collapse
It could be the problem. Mine blow out after 3/4s of a song... My phone is only 34 days old so its pretty shocking.
Blown speaker was my first thought when I noticed the speaker mod thread. I was tempted (because it was a mod of course) but wisely resisted (this time) as I knew I would have been one of the sad souls with a blown speaker, it's just my luck. Nope, no way, not touching that mod, I had enough returns with the N7s and interim devices.
Bossmanwilson said:
Just a heads up.... Dont max out the volume when you have the speaker mod installed. I installed it and didnt even play thru one song and my bottom speaker blow out. I am waiting for my replacement device from T-mobile and i hope this doesnt become a problem because i saw another thread where it sounds like the speaker blows easily :/
Click to expand...
Click to collapse
Will any of these mods blow out the speaker? Mine did today. I ordered a new speaker on ebay
To be fair, we all knew the risk of modding the device to output beyond stock maximum volume.
There's a reason why LG did not themselves increase the volume further.
I use the mod myself, but only to increase the top speaker for the stereo effect, and I'm aware by doing that, increases the risk of the speaker dying prematurely.
Bossmanwilson said:
Just a heads up.... Dont max out the volume when you have the speaker mod installed. I installed it and didnt even play thru one song and my bottom speaker blow out. I am waiting for my replacement device from T-mobile and i hope this doesnt become a problem because i saw another thread where it sounds like the speaker blows easily :/
Click to expand...
Click to collapse
One reason why they decreased the overall sound level in the 10i or 10J firmware update as well. The speaker is pretty crappy considering it's an audio video enthusiast device lol.
I still have issues hearing this phone's notifications coming from a Samsung S4 and Note 4 if it's in my pocket

Stupid speaker trick

( may have been talked about before but I don't remember it . . . )
I decided to load in the 500 songs that were sitting on my hard drive onto the phone.
I wanted to test out this new $30 Bluetooth headphone and I felt the pixel was stable enough not to have to redo loading all these songs over again.
I wanted to test out the sound quality of the pair of front speakers, seeing if it was much better and be up to snuff in quality sound coming out of the phone .
.
And the verdict is YES, the sound quality of the music coming out of the front-facing speakers is fine. Not great when you drive it at 100%. You'll notice very good sound at like ~ 80%.
Well that was when I was holding it in the air. Or I was just basically holding it up to my head, - you know - , trying to see if I could detect the lower one being louder.
.
I sit all the time at this cheap 'Ikea' desk, in the back of this place where I have my main development computer at....
I just rested the cell down on the top of this El Cheapo wooden surface . . . . and noticeably, just by having the phone resting facing up vertical on the computer desk and the sound got twice as loud and a little better.
.
For me, it was to a noticeable degree, having a chunk of the cheap wood right next to it.
Hmm, maybe that'll be a new product of some kind. . . A vertical kickstand for your wood desk. . . The sound coming out of the phone is nicer and louder.
.
hope this helps...
This works with most small speakers, they will use a flat surface (make it vibrate) which effectively turns the surface into a speaker itself
I wonder if a hollow timber/wood surface would produce better sound?
Something worth trying
virtyx said:
I wonder if a hollow timber/wood surface would produce better sound?
Something worth trying
Click to expand...
Click to collapse
Lots of folks have done this in many varieties. Google "acoustic phone amplifier".
samnada said:
Lots of folks have done this in many varieties. Google "acoustic phone amplifier".
Click to expand...
Click to collapse
Oh wow lol who would've thought

Vibration on the back...

Hi guys...
Do you feel the back of the phone vibrating when playing a video/song on the loudspeakers?
Thanks
I feel the vibrations on my fingers.
yes i also feel the same. it is near oneplus logo
sandeep5885 said:
yes i also feel the same. it is near oneplus logo
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Click to collapse
.
So it's normal...
I felt it on my S10 as well
what do you mean by vibrations? does the body rattle distorting the audio? can you post a video so we can get an idea
For anyone interested...
It's there in mobiles with actual dual speakers.
My sis and bros S10 and pixel 3xl have it as well on their devices.
My friends Xs doesn't as it has a heavy set frame(probably).
Pixel 3xl has the most.
Mods close the thread please.
Thanks
Yes, I doo and my friends do feel that ... It's quite normal . I assume top speaker actually exists a bit away from that top grill.. that's where you feel vibration
Front speaker in the earpiece make my OnePlus 7 vibrate. Vibration is so much that it feels like an hardware issue. During phone and also during music or video playback. Anyone facing same issue. Is it natural or did I received a faulty product.

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