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Sound from ear piece is too distort

Is it just my pro? or are most like that? I just got my pro yesterday, and they ear piece sounds too distort. It sounds like a crappy earpiece, it vibrates and sounds way too fuzzy and buzzy and distorted. Is there any way to fix that? or should I take it back for another pro?

same problem here
My ear piece sounds distorted (muffled), no matter who i call, when i switch to the speaker or put on the headsets that came with the phone it sounds awesome.
i purchased mine through bestbuy and sprint.
i went to bestbuy today to try and exchange it because this is the only problem i have with this phone and the new phone that the CSR took out of a new box had the same problem.
I think this is with all of the sprint htc touch pros, i guess more people should reply to this thread and let us know if they have the same problem of not.
i emailed htc about this and they said to hard reset the phone......why would that fix the problem since i just bought it saturday and i havent put much of anything on it.
ANYONE THAT CAN POST THEIR EXPERIENCE, IT WOULD BE APPRECIATED.

I went to sprint and I tried out the Diamond, the speaker on it, sounded a bit better than mine. And yes its just the ear piece on the phone, on speaker it sounds normal, and as well with the headset. Unfortunately all best buys around my area are sold out...

Take the plastic cover off the front plate. It is covering the ear piece causing the sound to be muffled.

I purchased two Touch Pro's from best buy...two different stores, and can confirm that the audio is completely different between the two. One is perfect...audio is wayyy better than my previous mogul. My wife's touch pro however sounds aweful, totally distored at every volume level.
Called sprint last night, they said the phone was too new for them to comment and that they haven't recieved any complaints about the issue.
Unfortunately, there are no more touch pro's in denver to exchange with so...I'll have to hold on till the next batch arrives at best buy.

Mine sounds OK at medium volume, but with the volume up all of the way, it sounds terrible! I bought mine at Best Buy (St. Louis) on 10/27

same problem.. have not talked enough yet to really care. just got last night, so i will know in a day or two if i can stand it.

definitley the same experience here, muffled sound from the ear piece and, yes, I did remove the plastic. Almost sounds like a busted speaker sounds. It has been this way from straight out the box (Sunday monring at best buy in IL)

I did apply the audio patch to increase the volume... but it didn't help. It's really tinny at higher volumes. It is actually painful to listen to!

has anyone tried doing a hard reset after encountering this problem?
and if so, did it work or is it the same?

Hard reset has been performed twice, and I still have the problem. I don't think its software related, rather than the speaker itself. It sounds like a very crappy speaker, like a toy. At high pitch noises, it crackles and its horrible. it sounds tinny, like a tin can. Imagine 99 cent ear buds bought at a 99 cent store, and playing something like metallica on them. It sounds horrible.

Unfortunately, I am having the same problem. I removed the plastic cover and it helped a bit, but there is obviously still a problem.
On my old Samsung, I always had the volume level to the earpiece turned all the way down and I could hear all calls perfectly. On the Touch Pro, I have to crank the earpiece as loud as it will go and the voices are still very muffled and sound distant. I do not know if perhaps I got a bad unit, but if I was in a crowded room or driving with the windows down, I would not be able to have a conversation even with the volume at maximum.
This may be a deal breaker.
Can someone please post the info for the registry hack and how it has worked for others?

just went to bestbuy, exchanged my phone, and haleluya, it now sounds like my olg htc mogul and like every phone is suppose to sounds, CRYSTAL CLEAR....
thanks to everyone for the postings....if you have this problem, exchange, do not wait for a firmware upgrade, because this might be the hardware which a FW upgrade cannot fix.

After a week with my phone, they finally got more in stock, went to best buy and exchanged it, now it sounds crystal clear. Exchange it! Problem solved.

But what about the volume, has that been heightened on the two new phones purchased from bestbuy

oldfox said:
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
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the volume has not been heightened, now it just sounds clear.
to me the phones earpiece never needed to be louder.
but thats just me

It's definately a hardware issue, I had this issue, exchanged it at BB, and now it's gone. I went from abuild date of 10/14 to 10/15

ruined,
how do you determine the build date? I have the same issue, so guess I will be exchanging mine too, but if there is a way to determine if the new one I get is from a bad batch before I activate it, that would be good.
Alon

My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?

nickba said:
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
Click to expand...
Click to collapse
I had the same problem: till last week my earpiece was working but last week was dead, I can not hear anything. If you find how to remove and exchange the earpiece please send also to me on a PM.
Thanks a lot!

Post here if you have speaker issues.

Being as some people already bought the phone at Costcos and AT&T's release is tomorrow, I wanted to start a thread for people having speaker issues.
If anyone has read my thread here: http://forum.xda-developers.com/showthread.php?t=949878 You will notice I and a few others who recently got an Inspire early have noticed very tinny call quality in the earpiece and speaker phone, and very low speaker volume on the rear external speaker to the point where you can bearly hear it ring or hear the notification tones.
So of anyone else is experiencing either of these, please post in here.
I have a report filed with our local HTC rep and she passed it up the chain. So we'll see if it goes anywhere.

just sounds weird when using pandora

Mine has excellent in-call volume, thru ear speaker. External speaker a little weak.

Boo boo speaker
Speaker is garbage. Phone speaker is phone, but the rear one sucks.

My n1 doesn't have very good speakers. Its not faulty though, just not very good. Ive heard its a problem with htc. Regarding the inspire, are we talking about defective or just poor quality?

So far its been ok. Call Quality has been good and loud enough but the speaker volume is weak compared to my iphone 4.

Very low ringtones and notifications, even with volume turned all the way up...

Does anyone know how the volume compares to the Aria? Because it's damn quite, especially if you ever set the phone down face-up, covering the back speaker...
Sent from my Liberty using XDA App

See this thread for a possible fix: http://forum.xda-developers.com/showthread.php?t=773449
Ill be trying a few things myself, hopefully not run into a boot loop in the process. hahaha

Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.

simulatordos said:
Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.
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The captivate is definately louder. Not as loud as an iPhone, but louder than the Inspire.
Also the captivate doesn't have that tinny sound like the Inspire does in the earpiece.

Well we sold out of Inspire's today, as did a a few other stores that I know of.
So far we have been getting good reviews of the phone in general, but many people are complaining of the low external speaker volume. I can see this is going to be a big issue with a lot of people.
I've had a few people comment on the tinny trebly sounding earpiece and speakerphone, but it appears that different people have various tolerences when it comes to sound pitch.
For people wanted to compare it to the Captivate, I would have the say the Captivate definately has better sound quality and the external speaker is a tad louder, but still not on par with the iPhone. So it just seems the Inspire although better in "almost" every way from the Captivate, is definately a step lower as far as the speakers.
I'll keep everyone informed when I hear some more back from our HTC rep. I'm hoping this can just be corrected with the software update.

this phone is AMAZING, but i agree with you choco,
the speaker is pretty much useless...its tinny, and the volume is too low. That being said,
the in ear speaker is one of the best i have used. It seems like the loud speaker, battery, and front facing camera is how HTC managed to keep this one at $100
Edit:
We nearly sold out of them as well today...people are responding very well to this phone, much better than they did with the captivate.

I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.

Speaker Issue
The speaker for notifications and ringtones is horrible. I can barely hear it when I get a call. Im thinking about returning it. Whats the point of a phone if you cant hear when someone is calling. (other than that it is a decent phone, I will test battery life tommorrow)

simulatordos said:
I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.
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Either that or varying parts. My incall speaker sounds fine. The external speaker is....well just crap. Luckily, I don't use the phone's external speaker for much anyway.

Coming from a Captivate
I bought the phone yesterday, and well I haven't had extensive use of it yet both the external and the earpiece volume are fine to me...no problem with ringer volume.
I will agree that the sound is a bit tinny.

picked mine up yesterday and the rear speaker is a bit quite for notifications. the earpiece sounded a little tinny on the first call i made with it, but i'm thinking it might have been the fact that it was to a buddy of mine on a cm7 nightly and using speaker phone. i didn't notice the tinny sound on any of the subsequent phone calls, so either i got used to it and it doesn't bother me any more or it was his phone not mine

This thread should be rename to post here if u think the speaker level is too damn low. Its not a problem when all the phone are the same. Hopefully it is fixable with a software update.

Yeah speaker sucks I mean look at it... they didn't even try

[Q] Honeycomb Volume Balance

So its actually a funny story. When i have my ear buds in the sound is not correctly balanced so it's like i hear more with my left ear. So i went to the doctor the other day for my right ear. It turns out that i have some moisture behind my eardrum witch blocks just a tiny bit of sound coming trough my right ear.
So I've made an appointment for the next day. They did an hearing test. And they said it was all fine. (i didn't even see the doctor just an assistant.) And the guy surprisingly send me home!!??. So it's still not fixed.
The Above story does not have anything to do with my question
So my question is. Is there an honeycomb app/extension that makes me balance all the audio coming from my xoom??

ralph9994 said:
So its actually a funny story. When i have my ear buds in the sound is not correctly balanced so it's like i hear more with my left ear. So i went to the doctor the other day for my right ear. It turns out that i have some moisture behind my eardrum witch blocks just a tiny bit of sound coming trough my right ear.
So I've made an appointment for the next day. They did an hearing test. And they said it was all fine. (i didn't even see the doctor just an assistant.) And the guy surprisingly send me home!!??. So it's still not fixed.
The Above story does not have anything to do with my question
So my question is. Is there an honeycomb app/extension that makes me balance all the audio coming from my xoom??
Click to expand...
Click to collapse
There are equalizer apps but I don't recall seeing stereo balance. Have you searched?
Good luck with your hearing issue.

Yea i got several equalizer apps now.
but none of them had a volume balance.
the only one i found was buzz player witch does volume balance for video.
but that's video and not music.
And i called the doctor yesterday. And she said i just have to live with it. Because my hearing is perfectly fine. And she don't what to cut through my eardrum if there is nothing wrong with my hearing.
so yea. is it easy to make an volume balance app myself??

ralph9994 said:
Yea i got several equalizer apps now.
but none of them had a volume balance.
the only one i found was buzz player witch does volume balance for video.
but that's video and not music.
And i called the doctor yesterday. And she said i just have to live with it. Because my hearing is perfectly fine. And she don't what to cut through my eardrum if there is nothing wrong with my hearing.
so yea. is it easy to make an volume balance app myself??
Click to expand...
Click to collapse
Sure, put a bit of cotton wool in one ear bud to dampen the sound a bit...adjust the amount and the volume til you are happy with it.

thanks for the tip!!
i will try that.
Luckily i can just adjust the balance in windows.

Earphones being louder on one side than the other.

Hi, I recently got my A7 and this one thing is bothering me since day one. For some reason my right earpiece is louder than my left one. I am not using the included headset but rather Apple Earpods as they have a better bass, which is kind of important to me. I checked Adapt Sound before any of you ask, I have the default profile enabled. Is there a way to make both the earpieces be on the same lound level? Thanks

Interesting. I also seem to have the same problem. I wanted to have my left ear checked by a doctor for this .
No idea why this is the case though.

hhadi said:
Interesting. I also seem to have the same problem. I wanted to have my left ear checked by a doctor for this .
No idea why this is the case though.
Click to expand...
Click to collapse
yeah I had the same feeling until I realised that if I put my left earpiece to my right ear it was the same level as if it were in the left ear.
Also for me this only happens when I have in-ear heaphones, over-the-ear one's sound normal

Pixel 3a - Audio

Hello guys,
I noticed something weird with my new Pixel 3A:
The sound is very low when it's set between 0 and ~75%, and start to become louud only at the end (like 80% and more). But when the audio is set on maximum, the sound is kind of weird... like there is too much "bass", not natural... I don't know how to describe it.
Am I the only one? Is your Pixel 3a audio weak except at maximum?
Thanks

Check out this thread: https://support.google.com/pixelphone/thread/1483051?hl=en (expand to see all replies). One person reported this for 3a and another for 3a XL

All my sounds in general are very low

JoeSchmoe007 said:
Check out this thread: https://support.google.com/pixelphone/thread/1483051?hl=en (expand to see all replies). One person reported this for 3a and another for 3a XL
Click to expand...
Click to collapse
OMG! Thanks for the link. This could be a deal breaker. Strange, though that one poster said he didn't have the issue on Oreo. One reported issue started after 6 mos but didn't link it to OS upgrade. My white 3a is coming from B&H on "1st come" as the inventory replenishes so it could be weeks before it arrives.
Never had a Pixel ($$$) but had every Nexus device (phones and tablets) since GNex--which I kept because of hdmi out. Generally, issues with the phones, but the our last three (N9, 5X, and 6P) had serious hardware issues. LG fixed one 5X --twice; we replaced battery in 6P which revitalized that device. N9 became hopeless. Am wishing for better with the 3a (like the N5--which I'm still using as a device--not phone). The 3a reminded me of the N5 which I really loved as a daily driver.
Please, posters, chime in if you've found this issue, too. TIA.

I've noticed that my ringer and notifications are what's low, the call volume and media seem loud. Not sure what's going on

In fact, I don't care if it's software, I just wanted to know if I have a defect unit...
I will never buy a smartphone with updates not directly from Google again, so I don't care about some software issue, I will always buy Pixels. But my only problem is to know if it's only my device or not. .

Yes, the volume for all things for me is quite low until you get past ~75% like you said.

cjbr0wn said:
Yes, the volume for all things for me is quite low until you get past ~75% like you said.
Click to expand...
Click to collapse
Thanks for confirming it's not only my device
It's weird, why Google did that? It's like the 100% sound is like 3x or 4x louder than 50-60%! But my maths say to me (correct me if I'm wrong) 50-60% should be half less than 100%.

Today I finally had a chance to play with 3a that was connected to the network and I experienced low volume at about 50% for YouTube playback. In-call volume for conversation seemed OK but I was not able to check ringtone because phone was not accepting incoming calls.

sorry do you mean the loudspeakers or with headphones? or in-call? sound levels seem fairly normal for me i'm afraid, the audio quality is not great but i've punched it up with ViPER. made a call last night and didn't notice the in-call volume being unusual. my alarm was loud this morning. loudspeaker sound quality also not great but that doesn't really affect me.

Viper works without root?

smartuser8 said:
Viper works without root?
Click to expand...
Click to collapse
We have root
Sent from my Pixel 3a using Tapatalk

Do you know one good and safe non-root equalizer app ? Thanks

One guy (on the above linked google page) realized it was the plastic protective cover that the phone came with. It was covering the speaker hole (one of the stereo speakers is located behind the earpiece hole - they are not BOTH at the bottom of the phone). He removed the plastic cover and the sound volume was fine.
So make sure you have removed the plastic and that any screen protector you might have installed doesn't cover the speaker!

Mine seems pretty good--loud. My hearing is very sensitive, though. Brightness, otoh, is sub-par--or calibrated differently. 70% on my 3a = 30% on N5X.

Yeah that's what I mean... At max the audio is like other phones, but at 70 it's lower... Weird calibration.

Hey all, I've been playing around with my phone and I'm not sure if I'm the only one but only one "side" of the cutout actually plays sound. Is anyone else encountering this?

Wdenton said:
Hey all, I've been playing around with my phone and I'm not sure if I'm the only one but only one "side" of the cutout actually plays sound. Is anyone else encountering this?
Click to expand...
Click to collapse
That's the way it works. The other hole is only for optical balance. You have the top speaker which is front firing and one bottom speaker which is down firing
Sent from my Pixel 3a using Tapatalk

jmtjr278 said:
That's the way it works. The other hole is only for optical balance. You have the top speaker which is front firing and one bottom speaker which is down firing
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Click to collapse
I believe the other hole is actually a mic. This is VERY common in phones with a single bottom firing speaker.

I noticed the Pixel 3a isn't 'really' stereo. I feel like it's mono sound but with 2 speakers for boost the audio.
I don't know if you guys noticed that, when you watch a video or listen podcast... if you put your finger and your block the audio from a speaker, and you do the same thing with the other speaker, the audio isn't the same, there is like 'low freq" (bass?) coming from the bottom, and 'high freq' (normal) coming from the top speaker.
I mean... when you test that with your finger and put the phone near to your ear, you will notice the audio from both speakers is not the same at all, it's weird...
EDIT: I was wondering if I'm the crazy guy who se weird things or issues everywhere but after some research I found I'm not the only one who noticed that, we have the confirmation in the Unbox Therapy video about Pixel 3a:
https://youtu.be/3mlMq3pQyt8?t=687
"It's NOT a stereo implementation. They called that but in reality most of the low-end is coming from here, some high-end is coming from here..."
Did you noticed that guys?