Home button won't work independently. Home button only works when simultaneously pressing it with the back button. Anybody else have this issue or know of a way to resolve this without sending back to Samsung?
More details?
Model Name?
SM-R760 or SM-R765 or Classic variants?
Best Regards
Not too sure the model version. It's from AT&T.. I don't have anymore details to give... Home button doesn't work unless I press it with the back button.
I have same issue on Gear S3 classic started earlier this year
I have the exact same issue, started a few days ago. I have a Verizon Gear S3 Classic under warranty. I already opened a service ticket with Samsung.
This problem seems like a software issue, but rebooting and resetting do not resolve the issue. I am wondering if this is a mechanical issue of how these two buttons are put together.
Stupid Question...
Really sure success is because 2 Buttons pressed at same time?
Maybe if we press both buttons on Classic Gear S3... then maybe ankle different...
Maybe try 1 button from different anke with different pressure...
Maybe half dead Hardware button...
Best Regards
Edit 1.
Idea seems nonsense... Classic have two heavy metal Buttons...
I started having the same issue on my Gear S3 classic 2 days ago. No home button activity whatsoever but if it is pressed simultaneously with the back button then function is restored. I have restarted and no help. I tried changing the watch face to make sure button action was not reassigned with no improvement. In addition, I changed to double press function to another app but still not working unless the back button is pressed as well. Hopefully someone will have a fix without it being returned to Samsung. I have not tried a complete reset ....has anyone else?
I have tried factory reset and it does not help. I also noticed that the "music player popup" problem disappeared when I have this "home button not functional without back button pressed" problem.
I sent in the watch for repair yesterday. My watch is under warranty until 2019. It is hard to imagine this is a hardware issue. I think this is some kind of flash mem corruption problem. In Android world we usually can clear the cache. There is no such option in Tizen world.
Will know in two week what Samsung say. Will update this thread.
Just chatted with Samsun support. They claim they have fixed the problem, after just half day. Basically they just replaced the motherboard and it is in QA right now.
They also claim my MEID, CCID, and Esim profile is restored on the new mother board. Will update when I receive the watch.
Same issue...home button stopped working
Same problem with Gear S3 home button not working. Don't know why this has suddenly happened.
Update?
big_redfox said:
Just chatted with Samsun support. They claim they have fixed the problem, after just half day. Basically they just replaced the motherboard and it is in QA right now.
They also claim my MEID, CCID, and Esim profile is restored on the new mother board. Will update when I receive the watch.
Click to expand...
Click to collapse
Have you received the watch as of yet?
i have same problem and no warranty what i do to fix that?
I have the same problem. Press and hold the home button for 10s to reboot seem to fix the problem for now.
sp_darkman said:
i have same problem and no warranty what i do to fix that?
Click to expand...
Click to collapse
I have the same problem. But my watch switched off and can't get it to work
Anyone figure out if this is a hardware or software issue. I having the same issue. Home/power button will not work unless back button is pressed at the same time. If the back button I pressed home button works normally.
I had the issue, was fixed by samsung (new motherboard and battery), 3 months later it's back. It's an issue thwy won't own up to, bring on the Google Watch!
Stuck with the same issue
I have the same issue on my Gear S3 Classic. I have tried everything (except take it apart) and cannot get it to go back to normal. It sucks as this happened after warranty expired. Cost to fix is probably equal to cost of replacing. Any other ideas?
Same issue - any updates?
I have same issue on gear 3 frontier sm-R760, on latest Tizen 3.0.0.2 and software version R760XXU2CRK2. Tried everything, resetting, recovery multiple times. Tried changing what dbl press did for home button. Nothing works. I have to press the back and home button at the same time and it acts like just pressing the home button. that has been the only way to do the resets and so forth. Pressing home button by itself for any length of time does nothing. Just hoping someone will come up with a solution. The interesting thing is it was working fine until the watch was factory reset.
Has anyone managed to solve this problem? My gear s3 SM-R760 is not under warranty. I need to solve this problem. Please
tbagetti said:
Has anyone managed to solve this problem? My gear s3 SM-R760 is not under warranty. I need to solve this problem. Please
Click to expand...
Click to collapse
I still have not found a solution. Samsung did recently push out a new version of the Tizen OS. My watch is now on 4.0.0.2. It did not fix the issue. Home button still does nothing unless I click both buttons at the same time.
Would sure welcome anyone who has any ideas on how to fix.
Related
Does anyone know how to reset a Samsung Omnia?
Mine's stuck at bootup and i cun press anything.
I need to know if there's a series of button presses b4 poking
with the stylus to hard reset the phone to factory settings.
Thx in advance.
Did you do anything to the phone, in terms of modification? I was really interested in that thing, but having to do a hard reset on a brand new phone is a little disconcerting...
I tried installed everything that i had on my touch cruise
and everything was working superb.
Then this morning i installed HTC Home Plugin v2.1
and that hung my phone after i restart.
Now i've got no way on getting pass bootup screen.
A google search of "hard reset omnia" yielded this.
http://asia.cnet.com/reviews/handhelds/0,3800005395,39470096-43574745p,00.htm
26th June 2008: Was advised by the customer service rep (CSR) on the phone that the only way to solve my hanging issue is to bring to your Customer Service Center for a firmware software reinstallation.
Click to expand...
Click to collapse
Sorry to be the bearer of bad news
edit: http://forums.hardwarezone.com.sg/showpost.php?p=31024391&postcount=59 Try the method here.
when was onmia out ???? can you post some pics of the device ??? thanks i needreal shots not the ones that are online!
outphase said:
A google search of "hard reset omnia" yielded this.
http://asia.cnet.com/reviews/handhelds/0,3800005395,39470096-43574745p,00.htm
Sorry to be the bearer of bad news
edit: http://forums.hardwarezone.com.sg/showpost.php?p=31024391&postcount=59 Try the method here.
Click to expand...
Click to collapse
How awfully true..
Just got back from the service centre at Plaza Singapura.
Yup. Upgrade of software was the way to go.
The lady did say that the hard reset was the same as HTC,
pressing of the call and end button thingy but mine couldn't work.
Anyway, it was silly of me to go install the HTC Home Plugin.
Thx anyway bros for all replies..
Omnia Rocks!!
C J said:
Does anyone know how to reset a Samsung Omnia?
Mine's stuck at bootup and i cun press anything.
I need to know if there's a series of button presses b4 poking
with the stylus to hard reset the phone to factory settings.
Thx in advance.
Click to expand...
Click to collapse
tap the soft reset button on top of the device using a thick stylus, you will get back the boot screen.
follow this
do the soft reset and immediately press the two green and red buttons(send and end keys)
you will get a hard reset menu on scree
Hello
Isn't posible reset the Omnia?
My wifi don't work
C J said:
Does anyone know how to reset a Samsung Omnia?
Mine's stuck at bootup and i cun press anything.
I need to know if there's a series of button presses b4 poking
with the stylus to hard reset the phone to factory settings.
Thx in advance.
Click to expand...
Click to collapse
turn your phone off, than press red and green buttons and after press phone on, you will get 2 options, 1 format: press phone on, 2 cancel: press phone off, in italy omnia this procedure is working.
It works man!!
Eureka!
Yes it does 2 x's now and one after a firmware update to version i900DXHK3/DXHK3 (Singapore). Which I did earlier today.
I had some how managed to put a pass I could not get right (how who knows).
After several attempts and finally an 8 min. mandatory wait. I did it. My final solution was that I had to wait and keep device awake for time to pass. 8 long agonizing minutes~!
1. Wait till reset timer is elapsed and devices is awake.
2. press both call and end button (ie green and red) I didn't press too light or hard just normal.
3. Push stylus on soft reset and within 5-8 secs eureka format screen.
4. hit call button.
This may not help every one but those with pass problems mab.
When I wake the polaris up, it seems that the left button (the one in the wheel) is permanently pressed until I press another button. I have to do this in order to unlock the device, as the button is pressed I only get the message "Press cancel and then unlock".
This happens every time I wake up the device and sometimes when I am using it in other situations. It is almost unusable in this state.
I suppose it is a hardware problem. Any ideas for a way to fix it? I wouldn't like to send it to service, but I am fearing this is the only chance I have now. Any help would be appreciated. I have already switched it off, and also removed the battery for a while, but I have the same problem when I turn it on again.
This has happened to me for the first time yesterday. The device has not fallen to the ground any time since I have it (since February). I only carry it in my pocket.
Thanks for your help.
ah, I forgot to tell you. When the button stops being pressed (because I have pulsed another one) it doesn't work anymore. If a press it, no effect, the cursor doesn't move to the left...
I have read in another forum that someone who had a similar problem with the wheel managed to solve it by doing a hard reset and by restoring a backup done before the problem. He stated that using the option "erasing memory" didn't work and that he had to do the hard reset by doing "gps button + ie button + soft reset".
Here is the funny thing. I cannot do that kind of hardreset. Why? Because as the left button seems always pressed the confirmation screen in which you must press the send button to perform the hard reset, never appears. I guess it is due to the cruise which detects that the combination of buttons is no good or because the confirmation screen is shown but as the left button is pressed, you do not have enough time to press the send button (I don't even see the screen).
Is there anyway to perform the hard reset in another way? Thanks for your help...
Well, my cruise works fine now. What have I done? Nothing. Maybe it was a hardware problem in the contact of the button (some dirt or whatever) and now it is working. I don't know, although it wouldn't surprise me if it were software (I had a similar problem with the vibrator in a Mio A701, two days broken, got to work after that and never again failed). I just used the bluetooth and received a couple of calls.
Now I can hardreset. As the button is no longer permanently pressed, the combination of buttons works. Although I haven't pressed "send" to actually do it, since it seems fine.
More here if it fails again, but as I told you I read similar problems in the wheel in another forum...
so today i had fixed my s4 from this rebooting problem.
i was using the phone like everyday then the phone turned off by it self.
when i remove the battery and put it again the phone starts by it self going to a boot loop.
so i went to the samsung center, they told me its a software problem and it need to be flashed by a "j-tag" (software device) and they dont have it.
so i was confused
i have figured out that i cant go to recovery and i can go to the download mode for few seconds BUT! without pressing the power key!
the service center ignored me and refused to fix it.
so my last hope is to fix it by my self, so i did this!
You Have Two Options!!!
1- Hit the phone with the ground softly several times (stupid but fixed my problem)
2- Go to the power button by removing the screws under the phone back cover and release the button (by your self or anyone can handle this) :fingers-crossed:
:victory:
Had the same issue few days back...fixed it bu opening the body and putting back in place
arindam_mitra1985 said:
Had the same issue few days back...fixed it bu opening the body and putting back in place
Click to expand...
Click to collapse
I remember having the same issue, just opened recovery and did a factory reset..
Ternedo said:
I remember having the same issue, just opened recovery and did a factory reset..
Click to expand...
Click to collapse
How can it be the same if he wasnt able to enter recovery.....
For me there was some issue with the power button getting pressed automatically. ..opening body loosened it..n fixed.. i also had another issue with sview black screen blinking..issue with the Magnetometer. .loosening the L1 screw fixed that. .may b tge button got magnetised somehow. .
i too had the same problem. i found it to be a defective power button as when i just pressed the volume and menu buttons i could get into recovery or download menu correspondingly without additionally clicking the power button.
Hi. I faced this issue as well and the best part it, the button isnt stuck. I've tried pressing and releasing it multiple times, dismantled and check if the button is stuck etc. However, the issue persist, and the exact same symptom which is; able to only go to download mode for a few seconds.
Need some advices here! Thanks!
Hi. Just opened my Christmas present - new S6. However, when i turned it on the phone boots to the opening screen where you select the country but the touch screen doesn't work. The back button, recent app button and home button all work.
I've tried rebooting but same problem.
I've searched the net for a solution but nothing. Anyone have a suggestion or do i have to take the phone to Samsung.?
Thanks
Alan
Yeah I think you got a defective device. Send it back to samsung. Bad luck
Cheers. What a pain in the arse...
I bought a used S2 Classic on ebay. It came factory reset, so I went to install and setup when I received it. I was able to install Samsung Gear on my Galaxy S5 with no problems, but once I was able to connect to the watch, it stopped behaving. Any move I try to make upon the watch itself simply results in a one second look at the screen, before going dark for about 3 seconds, and then flashing the screen for another second. It will do this a few times and then quit. I have tried several factory resets, as well as removing all the gear software from my phone and rebooting it as well. When the apps are finished it tries to update the watch, but the watch says 'update failed, please visit a samsung service center.' Sadly I live in the back of beyond, so.....
Anyways, please help. I have been scouring both this site and google for two days without any answers. I really don't want to have to return this. It's so pretty. And shiny.....we like shiny..... :silly:
After messing some more, I did notice that the update stops at 13% every time and then fails. I have seen this same problem on another post, but no solution was forthcoming short of the aforementioned visit to the ever-distant samsung service center.
Thinking I may be returning this one and shelling out the extra $$ for a new one.
UPDATE: Got sick of this dead thing, so after much ado about nothing, I am sending it back for a refund. I went to Best Buy today and bought a new one, as they had them on sale. Love it so far. Not gonna miss the dead one. LOL
I have the same problem. I think I will need to get it to a service point.
While it performed a firmware update the HR-app did checked my heartrate and I guess this stopped the firmware update.
What now happens is: vibrate-samsung logo-screen off-repeat
When I use these steps:
-switch off device*
-press and hold Power button, till you get the Samsung Gear Rebooting.. Screen.*
-press power button several times very short
-the bootloader menue should open
-select recovery by pressing the power button.*
-apply selection by pressing and holding the power button*
The option recovery is not available, only continue download and Power off.
I guess there is no software left to recover.
Do you know if there is anything I can do myself now?
(There is no wireless download option also, only normal download)
With thanks and greetings wishing everyone a nice day