Bootloop after update - Sony Xperia XZ Premium Questions & Answers

Phone just went into a bootloop after installing an update.
Tried Sony's companion multiple times and it didn't work, i had the same bootloop although the the process finishes.
I'm trying Firmware tool now, but It failed, but I'm not sure if it was because I didn't fine a proper TFT and had to build one.
Any help, guides will be appreciated. especially with TFT.

aGoGo said:
Phone just went into a bootloop after installing an update.
Tried Sony's companion multiple times and it didn't work, i had the same bootloop although the the process finishes.
I'm trying Firmware tool now, but It failed, but I'm not sure if it was because I didn't fine a proper TFT and had to build one.
Any help, guides will be appreciated. especially with TFT.
Click to expand...
Click to collapse
Have you tried Flashtool? It should sort it out. If you need to keep your data, don't check any of the boxes under "Wipe" collumn. If that doesn't work, then do it again with checking all those boxes under Wipe, but you will loose your data.

Atrax2010 said:
Have you tried Flashtool? It should sort it out. If you need to keep your data, don't check any of the boxes under "Wipe" collumn. If that doesn't work, then do it again with checking all those boxes under Wipe, but you will loose your data.
Click to expand...
Click to collapse
I'll give it a try again.
I don't care about the data so wiping everything will not be an issue.
My problem was just trying to download the files from a website. Got them for xperiafirm, but I don't know if I did not build the files right.
Will give it a try after work.

aGoGo said:
I'll give it a try again.
I don't care about the data so wiping everything will not be an issue.
My problem was just trying to download the files from a website. Got them for xperiafirm, but I don't know if I did not build the files right.
Will give it a try after work.
Click to expand...
Click to collapse
That's why you should use Flashtool, it has Xperifirm built in, just pick your model and region (make sure it's Customized variant of the firmware, not carrier branded), and the Flashtool will build it properly.
Hope you sort it out, let us know.
Cheers.
EDIT: Oh, and disabling antivirus helps sometimes, my Nod32 doesn't like ADB and phone flashers in general, it would sometimes interrupt the flashing.

Nothing worked.
Tried multiple tft images, making my own and Xperia companion.
Any other suggestions?

Related

v4.4.4 won't install... gets half way with error!

Trying to install v4.4.4 on my stock --not developer edition-- Droid Ultra. It is currently running v.4.4.2 (19.6.3.obake).
After the download, the phone reboots, gets about half-way through and stops with a message "error!". No other info provided. So far, the MFN doesn't have any answers.
Does anyone have any ideas on how to get this installed?
I have:
-reset to factory specs (via menu with phone booted up) and tried the install
-reset (via vol down, power) to factory specs and tried the install
Always ends with "error!" ..... thanks for any help.
Have you tried to RSD and keep data? I had that problem on the first update and that's what finally fixed it.
beelow319 said:
Have you tried to RSD and keep data? I had that problem on the first update and that's what finally fixed it.
Click to expand...
Click to collapse
Can you offer up the steps to do that? I know how to do a factory reset, but that will wipe the data. Thanks.
Go here: http://forum.xda-developers.com/showthread.php?t=2450702
Super easy to do
newtoncd said:
Trying to install v4.4.4 on my stock --not developer edition-- Droid Ultra. It is currently running v.4.4.2 (19.6.3.obake).
After the download, the phone reboots, gets about half-way through and stops with a message "error!". No other info provided. So far, the MFN doesn't have any answers.
Does anyone have any ideas on how to get this installed?
I have:
-reset to factory specs (via menu with phone booted up) and tried the install
-reset (via vol down, power) to factory specs and tried the install
Always ends with "error!" ..... thanks for any help.
Click to expand...
Click to collapse
Are you, or have you been rooted in the past?
rmjones2006 said:
Are you, or have you been rooted in the past?
Click to expand...
Click to collapse
No, have never been rooted.
The only thing I have ever done is update the radios (adb) ...
for beelow319, am trying the houseofmoto steps now. thanks, will report back.
beelow319 said:
Go here: http://forum.xda-developers.com/showthread.php?t=2450702
Super easy to do
Click to expand...
Click to collapse
May I just say, thank you very much.
That worked ... I am now running v4.4.4 .... and you are right, that was very easy.
Too bad I had already wiped my phone twice ... ugh ... again, thank you!
newtoncd said:
No, have never been rooted.
The only thing I have ever done is update the radios (adb) ...
for beelow319, am trying the houseofmoto steps now. thanks, will report back.
Click to expand...
Click to collapse
Updating the radios is surely what caused your problem.
The OTAs are usually patches to existing files, not replacements. That keeps them smaller.
If you open the OTA file and read through the updater script, you'll see that the first thing it does is run a hash against every file it will be updating. It's making sure that every file is stock, exactly they way the patch needs it to be to be successful. Without a check, it could patch a file with changes that break the file and therefore your phone.
In this OTA, the very last thing checked is the modem (radio). Since your was not the 4.4 radio it was looking for, it stops the update before anything at all is patched.
It took so long to get there because there are about 1000 files it checks, if I counted correctly.
You hadn't even reached the actual update part of the update.
distortedloop said:
Updating the radios is surely what caused your problem.
The OTAs are usually patches to existing files, not replacements. That keeps them smaller.
If you open the OTA file and read through the updater script, you'll see that the first thing it does is run a hash against every file it will be updating. It's making sure that every file is stock, exactly they way the patch needs it to be to be successful. Without a check, it could patch a file with changes that break the file and therefore your phone.
In this OTA, the very last thing checked is the modem (radio). Since your was not the 4.4 radio it was looking for, it stops the update before anything at all is patched.
It took so long to get there because there are about 1000 files it checks, if I counted correctly.
You hadn't even reached the actual update part of the update.
Click to expand...
Click to collapse
I had replaced the radios with stock before trying to update to v4.4.4 .... when that didn't work, I thought the reset to factory specs would take care of that; no joy.
In the end, I love the HouseofMoto program .... that was really easy.

My phone refuses to go back to stock, it only works if I stay rooted, please help....

Okay, so I'm having this problem where my phone get stucks in a bootloop when I flash back to stock.
The only way it gets out of bootloop, is if I install root. The problem is I'm trying to go back to stock firmware for now, but my phone refuses to get out of the Samsung logo every single time I try and run stock.
My guess is it might have something to do with the partition.
I notice when I'm doing a factory reset/wipe.
It has consistently said how it can't mount, and I'm guessing something is wrong with my partition, because I got the right firmware for my phone. It's N-902T.
If anyone has advice on this, I'd greatly appreciate it. Right now, I have no choice but to run a rooted phone until I figure out a way to get back to stock.
Ive never seen this before
[email protected] said:
Ive never seen this before
Click to expand...
Click to collapse
Yeah, I've never seen this before either. But I've tried multiple times to simply factory reset/wipe and flash stock.
It simply stays on the Samsung logo every single time. Correct firmware and everything... I even tried smart switch and it didn't help either...
Staying rooted is the best thing you can do did you flash the wrong firmware
Sent from my SM-N920T using Tapatalk
Anthony092 said:
Yeah, I've never seen this before either. But I've tried multiple times to simply factory reset/wipe and flash stock.
It simply stays on the Samsung logo every single time. Correct firmware and everything... I even tried smart switch and it didn't help either...
Click to expand...
Click to collapse
Do this:
Backup your stuff you need first!!!
Flash root
Flash TWRP
FULL WIPE!!! EVERYTHING. Every single partition that shows, cache, internal, system, data...everything. Do it x3.
ODIN stock firmware
Jammol said:
Do this:
Backup your stuff you need first!!!
Flash root
Flash TWRP
FULL WIPE!!! EVERYTHING. Every single partition that shows, cache, internal, system, data...everything. Do it x3.
ODIN stock firmware
Click to expand...
Click to collapse
I'll try and do it and let you know how it goes.
Anthony092 said:
I'll try and do it and let you know how it goes.
Click to expand...
Click to collapse
@Jammol is correct. This method should work. Going back to stock after being rooted almost always requires a full factory reset for our device. I had to do it on my phone.
Jammol said:
Do this:
Backup your stuff you need first!!!
Flash root
Flash TWRP
FULL WIPE!!! EVERYTHING. Every single partition that shows, cache, internal, system, data...everything. Do it x3.
ODIN stock firmware
Click to expand...
Click to collapse
Akw6190 said:
@Jammol is correct. This method should work. Going back to stock after being rooted almost always requires a full factory reset for our device. I had to do it on my phone.
Click to expand...
Click to collapse
I did it, didn't work for me. Still stuck at the Samsung logo, wiped everything too..
Just to add, a few more things I did notice.
After I flashed, My System Binary is listed as Samsung Official, but the System Status is still listed as Custom, this is after I flash Stock.
Then When I go back into Recovery, to another wipe just in case after flashing, it keeps saying.
DM-Verification failed......
Need to check DRK fist...
Also says E:failed to mount/preload (No such file or directory)
Anthony092 said:
I did it, didn't work for me. Still stuck at the Samsung logo, wiped everything too..
Click to expand...
Click to collapse
Alright, try this method:
Flash latest stock firmware in ODIN
Once it's done flashing, reboot to stock recovery
do a factory reset from stock recovery
It should boot after that. This is the method I used.
---------- Post added at 10:39 PM ---------- Previous post was at 10:35 PM ----------
Anthony092 said:
Just to add, a few more things I did notice.
After I flashed, My System Binary is listed as Samsung Official, but the System Status is still listed as Custom, this is after I flash Stock.
Then When I go back into Recovery, to another wipe just in case after flashing, it keeps saying.
DM-Verification failed......
Need to check DRK fist...
Also says E:failed to mount/preload (No such file or directory)
Click to expand...
Click to collapse
In this case, use the method I posted above, but try re-downloading the latest firmware for your device from sammobile.com and flash that. It should overwrite all of your partitions and then simply require a factory reset from stock recovery to boot. If that doesn't work, you may need to flash the PIT file for your device, which I'm sure can be found somewhere around here. I'm not sure the exact method to do that, however.
Akw6190 said:
Alright, try this method:
Flash latest stock firmware in ODIN
Once it's done flashing, reboot to stock recovery
do a factory reset from stock recovery
It should boot after that. This is the method I used.
Click to expand...
Click to collapse
I tried already, didn't work, but I'll keep looking to see if I can fix it. The minute I Put root back on my phone, it immediately started working, however every single time I try to go back to stock, it never gets past the Samsung Logo, No matter how many times I do a wipe. Plus, I don't understand why it keeps showing my device as custom, but the binary as samsung official, after I'm flashing stock...
Anthony092 said:
I tried already, didn't work, but I'll keep looking to see if I can fix it. The minute I Put root back on my phone, it immediately started working, however every single time I try to go back to stock, it never gets past the Samsung Logo, No matter how many times I do a wipe. Plus, I don't understand why it keeps showing my device as custom, but the binary as samsung official, after I'm flashing stock...
Click to expand...
Click to collapse
Hm. Unfortunately this is beyond my realm of comprehension. I've read that flashing the PIT file could help, but I don't know how to do that, unfortunately. I'd do some research on that if I were you.
Anthony092 said:
I tried already, didn't work, but I'll keep looking to see if I can fix it. The minute I Put root back on my phone, it immediately started working, however every single time I try to go back to stock, it never gets past the Samsung Logo, No matter how many times I do a wipe. Plus, I don't understand why it keeps showing my device as custom, but the binary as samsung official, after I'm flashing stock...
Click to expand...
Click to collapse
Try this. Go into developer mode and see if your oem unlocking is off. Turn it on. Make sure you have Odin version .7 and make sure you update to the latest firmware for you device.
Akw6190 said:
Hm. Unfortunately this is beyond my realm of comprehension. I've read that flashing the PIT file could help, but I don't know how to do that, unfortunately. I'd do some research on that if I were you.
Click to expand...
Click to collapse
Well you tried, thank you I appreciate the help nonetheless. I'll try and research it more, for now I'll just stay rooted and explore and find options to fix it, enjoy your day.
Anthony092 said:
Well you tried, thank you I appreciate the help nonetheless. I'll try and research it more, for now I'll just stay rooted and explore and find options to fix it, enjoy your day.
Click to expand...
Click to collapse
You too, buddy. If you figure it out, report back and let us know. It may help someone in the future.
guaneet said:
Try this. Go into developer mode and see if your oem unlocking is off. Turn it on. Make sure you have Odin version .7 and make sure you update to the latest firmware for you device.
Click to expand...
Click to collapse
My OEM is on, I'm downloading the lastest firmware. I'll report back with my results
Anthony092 said:
My OEM is on, I'm downloading the lastest firmware. I'll report back with my results
Click to expand...
Click to collapse
Here is a link to the latest firmware just in case. Really fast download compared to sammobile
http://forum.xda-developers.com/showthread.php?p=64366446
guaneet said:
Here is a link to the latest firmware just in case. Really fast download compared to sammobile
http://forum.xda-developers.com/showthread.php?p=64366446
Click to expand...
Click to collapse
Thank you, very much appreciated it. I'll download from there instead =)
I've been pondering this one all day. It shouldn't be a corrupt storage device that's now dead because it would work regardless of root or not. The pit file suggested earlier should do the trick as it writes over all partitions of your device.
Another thing. It says both official and custom in download mode is an indication that something get wiped. What firmware have you been trying to flash with odin
S?ent from my SM-N920T using Tapatalk
Jammol said:
I've been pondering this one all day. It shouldn't be a corrupt storage device that's now dead because it would work regardless of root or not. The pit file suggested earlier should do the trick as it writes over all partitions of your device.
Another thing. It says both official and custom in download mode is an indication that something get wiped. What firmware have you been trying to flash with odin
S?ent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I was flashing N902TUVU2COI5, however I'm going to try and flash the latest firmware and see how it goes.
Unfortunately, I haven't found anything exactly telling me how to the pit file, so I'm for now going to stay away from that...just waiting for the latest firmware to download and I'll flash it and post my results.

My D6643 is on a boot loop!

Hey guys, I was trying to follow this guide to root my D6643 http://forum.xda-developers.com/z3/general/guide-rootrecovery-how-to-root-install-t3017056 but it entered a bootloop, when it's on that Sony animation thing it just gets stucks (the audio bugs too) and starts all over again. On the first time I tried, I used the firmware provided on that thread (for the D6603), then I tried with the correct firmware for my model (D6643) and it still did not work. Tried flashing many times already and the same thing always happen! What can I do to fix it? I tried saying NO and YES to that FCS script dialog that appears on the flashtool, but it doesn't seem to change anything...
FelipeRRM said:
Hey guys, I was trying to follow this guide to root my D6643 http://forum.xda-developers.com/z3/general/guide-rootrecovery-how-to-root-install-t3017056 but it entered a bootloop, when it's on that Sony animation thing it just gets stucks (the audio bugs too) and starts all over again. On the first time I tried, I used the firmware provided on that thread (for the D6603), then I tried with the correct firmware for my model (D6643) and it still did not work. Tried flashing many times already and the same thing always happen! What can I do to fix it? I tried saying NO and YES to that FCS script dialog that appears on the flashtool, but it doesn't seem to change anything...
Click to expand...
Click to collapse
Did you wipe cache and data in flashtool?
Jkay7 said:
Did you wipe cache and data in flashtool?
Click to expand...
Click to collapse
I don't think so! Just saw those boxes there, thought they would be wiped by default! Just flashed the version that was last working on it and it worked again! Will try downgrading checking the wipe boxes now!
It worked, thanks!
FelipeRRM said:
It worked, thanks!
Click to expand...
Click to collapse
Glad to hear it worked

Apps Gone Wild

I recently purchased the Metropcs version of this device. The Google, Metro and Samsung apps constantly want to update after a reboot although I've updated them several times. Other apps I've installed and setup to my preferences reset as if I just installed them. I've factory reset and also reinstalled via Smart Switch using PC. Still the same issues persist. I've been unable to enjoy my device. Any suggestions would be appreciated. Also, where can I find the latest Odin flashable firmware ending in APK6. None of the suggested links/sites in this forum have it. Thank you.
imakulate said:
I recently purchased the Metropcs version of this device. The Google, Metro and Samsung apps constantly want to update after a reboot although I've updated them several times. Other apps I've installed and setup to my preferences reset as if I just installed them. I've factory reset and also reinstalled via Smart Switch using PC. Still the same issues persist. I've been unable to enjoy my device. Any suggestions would be appreciated. Also, where can I find the latest Odin flashable firmware ending in APK6. None of the suggested links/sites in this forum have it. Thank you.
Click to expand...
Click to collapse
You have a Nandroid problem brother. Go to sammobile.com and look up your model, SM-J700T1 (you can also flash the SM-J700T firmware the devices are identical) and download the APK6 firmware update. You can find a download for Odin here at xda. Now, before you flash anything at anytime ever, make sure you have USB debugging and OEM unlock ticked in developer options or you're screwed. After you download the zip extract it with 7z or Winrar on your computer and put the file in the AP slot in Odin. Once it confirms the md5 go to options (the second tab) in Odin and click Nandroid erase all, bootloader update and factory reset time. Make sure auto reboot is NOT clicked. Flash your phone, once finished unplug your phone and drop the battery for about thirty seconds. Power your phone on holding the recovery buttons so the update can erase your system, data and files and install it's system. You should see this screen twice. Once recovery runs twice you're good to go bro. Let me know how it goes.
Metabolic12 said:
You have a Nandroid problem brother. Go to sammobile.com and look up your model, SM-J700T1 (you can also flash the SM-J700T firmware the devices are identical) and download the APK6 firmware update. You can find a download for Odin here at xda. Now, before you flash anything at anytime ever, make sure you have USB debugging and OEM unlock ticked in developer options or you're screwed. After you download the zip extract it with 7z or Winrar on your computer and put the file in the AP slot in Odin. Once it confirms the md5 go to options (the second tab) in Odin and click Nandroid erase all, bootloader update and factory reset time. Make sure auto reboot is NOT clicked. Flash your phone, once finished unplug your phone and drop the battery for about thirty seconds. Power your phone on holding the recovery buttons so the update can erase your system, data and files and install it's system. You should see this screen twice. Once recovery runs twice you're good to go bro. Let me know how it goes.
Click to expand...
Click to collapse
Thank you so much for the reply. Believe me I searched for the answers using the Xda Google Advanced search as I've been around the forum for a minute and understand the dangers of being flamed. If there is a Xda link to the latest firmware for Metropcs please link me to it. At this moment I'm downloading the SM-J700T firmware. I never could find a straight answer as if it was compatible with Metropcs. As far as USB debugging, OEM unlock and unknown sources, I enable those on any phone/rom. Anyway, as soon as the download is finished I will follow your instructions and get back to you. Btw, are you using Titanium Backup and have you had good results restoring backups?
Yeah I only use and trust TB! Works great most of the time, I've only had a few issues with restoring data. That could be related to switching ROMS though. I haven't seen any APK6 firmware downloads on xda yet, unfortunately. I trust sammobile though, I've never had a problem with their firmwares.
Metabolic12 said:
Yeah I only use and trust TB! Works great most of the time, I've only had a few issues with restoring data. That could be related to switching ROMS though. I haven't seen any APK6 firmware downloads on xda yet, unfortunately. I trust sammobile though, I've never had a problem with their firmwares.
Click to expand...
Click to collapse
I did everything as instructed and everything went well, but I still encountered the same problem. Maybe that's why the phone is selling for $100 with a $60 rebate..bad batch or something. Never had this problem..highly annoyed.
imakulate said:
I did everything as instructed and everything went well, but I still encountered the same problem. Maybe that's why the phone is selling for $100 with a $60 rebate..bad batch or something. Never had this problem..highly annoyed.
Click to expand...
Click to collapse
Was the phone used when you bought it from metro?
Metabolic12 said:
Was the phone used when you bought it from metro?
Click to expand...
Click to collapse
No, not apparently so..I saw the guy cut the seal. I may return it for another one. Thank you for your help.:good:
Hi OP, not sure if this will still help or not but last night I downloaded the APK6 software from this site:
http://updato.com/firmware-archive-select-model?record=B165AF8AC6E611E69215FA163EE8F90B
Once downloaded, all I did is flash it in Odin via AP. I did not delete any data, and just let Odin reset the phone after it was done. Not only did it get me back to stock completely, but I also am now able to check for official updates. I am on Metro PCS as well, and it works great so far. Hopefully this helps, and hopefully you don't have just a bad lemon. All the best of luck to you.
EDIT: Forgot to mention that once I flashed ROM, I did have to factory reset due to apps that were on the custom ROM I flashed from not being present in the official build. After that, everything was golden.
TurtlePwr82 said:
Hi OP, not sure if this will still help or not but last night I downloaded the APK6 software from this site:
http://updato.com/firmware-archive-select-model?record=B165AF8AC6E611E69215FA163EE8F90B
Once downloaded, all I did is flash it in Odin via AP. I did not delete any data, and just let Odin reset the phone after it was done. Not only did it get me back to stock completely, but I also am now able to check for official updates. I am on Metro PCS as well, and it works great so far. Hopefully this helps, and hopefully you don't have just a bad lemon. All the best of luck to you.
EDIT: Forgot to mention that once I flashed ROM, I did have to factory reset due to apps that were on the custom ROM I flashed from not being present in the official build. After that, everything was golden.
Click to expand...
Click to collapse
Thanks for the direct link! Downloading now..if the problem persists after flashing this, it's back to Metro it goes.
imakulate said:
Thanks for the direct link! Downloading now..if the problem persists after flashing this, it's back to Metro it goes.
Click to expand...
Click to collapse
I've never seen anything like this man. I've had to delete all data and system before but once Odin ran nandroid I didn't have any problems. Good luck bro.
Hey guys, just an update. I have not returned the phone, but this is what's going on. I believe Google Play Services is the culprit. I can't get it to be stable. I've tried uninstalling updates and installing a update via a downloaded apk, wiping chache and data..all to no avail. But I discovered multiple copies of various files duplicated over and over. I was wondering why my nandroid backup was over 9 GB. I want to try to flash a custom rom to see if it remedies the issue. I see that there are only 2 in this particular forum and they both seem to have issues. Are there any others that are compatible from the other variants. Again I've searched, but there seems to be no straight answers. Here a screenshot of what I found in data/app. These files are multiple copies of Google Play Services. There were many more copies of maps and other apps.
where can i find a list of stock firmwares for this phone my is metropcs j700t1,im trying to remove frp

Issues trying to use flashtool

I am trying to use flash tool and I keep getting errors at the end and my phone will not boot up after.
The most recent one said 'processing of modern.sin finished with errors'
Anyone know a way to fix this? I have tried downloading different regions but I haven't managed to get one to flash correctly. I tried running software repair after each try and it fails as well.
Thanks
nikekicks said:
I am trying to use flash tool and I keep getting errors at the end and my phone will not boot up after.
The most recent one said 'processing of modern.sin finished with errors'
Anyone know a way to fix this? I have tried downloading different regions but I haven't managed to get one to flash correctly. I tried running software repair after each try and it fails as well.
Thanks
Click to expand...
Click to collapse
Reinstall the drivers.
Use back panel to connect your device.

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