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I have screen burn in on my Fuze. The two soft buttons and the bottom 2/3's of the scroll bar are visible when they shouldn' t be. For example, click on a reminder at the top so that the screen goes black with the next screen allowing you to choose if you want the reminder, wireless info, etc... At the bottom I'll see the soft keys and program select scroll bar in a gray tint.
I guess I need to leave a white image on the screen for an extended time to undo the burn. But I've only had this phone for a few weeks...I've never had burn in on a cell phone and surely never this quickly on any monitor.
Something similar happened twice to me.. It faded out slowly.. now it's ok
You may check http://forum.xda-developers.com/showthread.php?t=447891
Funny now it's gone after having it turned off for a couple hours. I'll post if it comes back after I have it on for a bit.
It's Back!!! only took one power on cycle and let it sit there for a couple of minutes :-(
kind of scary.
Is it still under warranty?
Weird but believe me - it is a software issue. Restart will always help
D3TH METAL said:
Is it still under warranty?
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Click to collapse
Yes, I'm going to get them to do a warranty replacement. I had another fuze that had a different issue (bad sound) that I replaced after 30 days...it never had this issue.
darfri said:
Weird but believe me - it is a software issue. Restart will always help
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Click to collapse
I think the part of the reboot that "fixes" it is the screen goes white for a while which helps clear it up. But a few minutes later its back.
The same happens for me, but not very often.
It must be a software issue, no need to replace your device.
BTW, It's definately not a burnt in screen.
johanromijn said:
The same happens for me, but not very often.
It must be a software issue, no need to replace your device.
BTW, It's definately not a burnt in screen.
Click to expand...
Click to collapse
It goes away easier if I use the SPB Clock and put it on the white clock...plug it in...set power options stay on 10 minutes when plugged in.
So it is an LCD type of burn it (it appears) as it goes away when a white screen is forced upon it. I think the pixels in that part of the screen don't change very often so it gets a little memory that needs to be "washed" away. Odd thing is my last one never did it. So I think some LCDs are better quality then others.
Its happened to me twice and both times its gone away.
Its good to hear its a software issue, I was worried it might be hardware.
johanromijn said:
The same happens for me, but not very often.
It must be a software issue, no need to replace your device.
BTW, It's definately not a burnt in screen.
Click to expand...
Click to collapse
My first Fuze had this problem. Sure I flashed a lot of roms but each rom displayed the same result for me. After getting a new device, the problem never occurred again.
If it was software, it would be doing on everyone's device in the same place or region. This is a hardware problem, no doubt in my mind. The same rom on 2 different phones would yield the same results if it were software related.
If your phone displays this type of "burn-in" then take it back, exchange it, whatever. My new phone has been perfect and works as it is supposed to.
Unusual Events?
Were there any unusual events that led up to the screen-burn in? It is odd that they would go away and come back like that.... did you try flashing another ROM?
Saw this 'burn in' a couple times too. Was scrolling the touchflo3d and went to the photo and videos tab. Once in camera mode I noticed faintly overlay 'album' and 'slideshow' on the view finder. But the 2 words couldn't have been burned in as its not normally on that tab. Probably some weird software driver issue.
Hey guys,
I am going crazy here, searching forums did not help me at all.
The lower section of the screen keeps flicking, and not always, what do i mean by flicking, its like the screen at the lower section keeps doing like a strange low refresh rate, and has an old imprint of some old menus. Happens especially when there is the color of gray.
Made a screenshot of the phone, no problems, there, so its not a software rendering problem, might be a drivers problem though, or a defec tin the screen itself.
Frequency is high but not always, and am unable to determine when does that happen exactly. going crazy here, is this a defect? or all touch pro's have this?
Exact explanation summary:
1CM from the bottom of the LCD sometimes flickers as if that 1CM is having an extremely low refresh rate. Mostly happens when there is light gray, but not necessarily, and a soft reset for the phone does not remove it. It happens on random!
Hey,
Yeah it happens to me too! You don't need to do a soft reset, it actually fades away if you watch it closely! I don't know what it is either, and yes it is random as you have stated! I initially thought it was an application I installed as it only started happening after that, so I did a full hard reset and its still happening! Not sure what or how, but hoping next firmware version stops it!
Cheers,
mpls-te
As it happens, that's exactly why I've logged on here today! Any ideas whta the cause might be?
OK, good to see that others have this, so am not alone here, experts here, any ideas? other touch pro users, can you please leave your statements?
I hope its a driver issue.
But from what i noticed, its like, the screen is OFF, as in blank and no back light, but somehow, the application working on the screen before you turned off the device is somehow printing something on the LCD, something that we don't see, and when we actually start the phone and its back light, that OFF LINE imprint pops on screen. Something like that.
Its completely illogical, but dunno, can't find any sense here and am going crazy
Same thing happened to me and a few others as well.
See my thread here.
What rom is everyone using?
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
maxh said:
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
Click to expand...
Click to collapse
Lool, evil, lets just hope that this problem DOES occur when you go to their shop for your replacement
Good idea though, might do the same thing except that i have to travel abroad to where i got the phone from to actually get the warranty working. Don't forget to re-enable stock SPL and stock ROM
It happens frequently enough I'll be able to get it on video just in case they need proof, but typically they just exchange by mail.
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
proj3ktpat said:
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
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Click to collapse
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
i am having the same problems, sometimes touchflo3d will flicker at the bottom, near the edges. I also get text that can be read through other screens. Like on pocketshield i can see the left and right softkey words still at the bottom. its so odd !
P.S im on energyrom
I'm on NATF v2.2, not an energy rom. But then again, mine looks more like a hardware issue, as I've never seen any ghost images of text or softkeys, just flickering.
can somebody post screens?
maybe the same problem here...
hardreset, other roms > problem still there:-(
Same problem here and I am using stock rom!
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
hope you can see this prob?! same like yours?
climber1872000 said:
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
Click to expand...
Click to collapse
Well, i doubt EnergyROM has anything to do with that problem, since my Stock ROMz had same problem, never got fixed with any updates HTC used to release. MAYBE some Cooked ROMs out there have this solved, if any, please let us know And my problem is nothing close to screenshots above :S
mj084 said:
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
...
hope you can see this prob?! same like yours?
Click to expand...
Click to collapse
Dude, those photos are awful, after seeing them am happy with my phone flickering, its nothing close to this.
You see, in your photos, all three of em, you some kind of shadow effect, where text of a button for example has that same text beneath it 3x6mm, that is not my case at all.
My case is as follows, IF i am on the home screen for example all looks ok, except that the bottom 1CM of the screen is flickering. If i go to another window, either a total black one or any other screen, i would still see a ghost of the old home screen, for example, and only at the bottom 1CM.
Will post photos once i get my cam back. Cheers
similar issue
my issue is kinda similar, instead of getting the bottom 1cm or so discoloration or stuck pixels, I get streaks of red or blue on my screen. I have had this happen on each version of NATF I have tried, but don't remember it happening on the stock version (which I am tempted to try again to see if that's the issue).
Could this be a driver issue?
mind is even worse than all you guys, the touch screnn dose not response, and i have the energy rom on it, before it goes wrong. it just suddenly dose not response, than i send it to HTC, they ask for 425.00 for fix.... I will just send this to Asia and get some one to fix it.
But I hope before i send it out, some one can help me here.... anyway can fix it easy!!!!
Hi all, i have the same problem, here's another topic about it
http://forum.xda-developers.com/showthread.php?t=447891&page=2
Has an had any issues with screen calibration? Sometimes when I click on the screen it presses to the left of it. When I'm in the recents screen for my apps, it sometimes swipes away instead of selecting it, and I'm unable to consistently unlock the phone while it is charging. (Works like once in every 5 times) however, I'm on sure if that one is related.
Anyone have any ideas?
Which firmware are you on? I remember older firmwares were having a bit of a touch sensitivity isues.
Sammath said:
Which firmware are you on? I remember older firmwares were having a bit of a touch sensitivity isues.
Click to expand...
Click to collapse
I'm on MHA-L29C567B183. US version of the phone. Stock
Did you install a screen protector? Could be the reason for sensitivity issues. If not, I don't know. Maybe a factory reset Will help?
Sammath said:
Did you install a screen protector? Could be the reason for sensitivity issues. If not, I don't know. Maybe a factory reset Will help?
Click to expand...
Click to collapse
I removed the screen protector when I purchased it. I could do a factoru reset and see how it goes. Hopefully it's software related and not hardware related.
I do hope so as well then. I do have to say that the factory installed screen protector doesn't do this screen justice.
Sammath said:
I do hope so as well then. I do have to say that the factory installed screen protector doesn't do this screen justice.
Click to expand...
Click to collapse
I thought it was for protecting it in the box?
Mine had a lot of air bubbles in it so removed it right away.
My charger still has the plastic on it though xD
ante0 said:
I thought it was for protecting it in the box?
Mine had a lot of air bubbles in it so removed it right away.
My charger still has the plastic on it though xD
Click to expand...
Click to collapse
Lol, no, this phone comes with a screen protector pre installed .
The touch sensitity is definitely off a little. I have to swipe the notification bar sometimes twice for it to come down. I also get some missed taps but it's infrequent enough that it isn't a problem for me. I heard they started fixing touch latency and optimization in 5.1. Don't know if we will ever see it.
If you are not using the stock charger weird things can happen.
Alrighty update: Factory settings still yields the same results. It's not frequent enough to make me go crazy, but it's still roughly the same. I guess my real pet peeve is when I need to go to the app manager to return to an open app and it just closes out. I've lost a lot of information that way like recipes when cooking and etc.
What I really don't understand is the fingerprint sensor not working while it's charging. It doesn't matter what charger I use. It just doesn't respond most of the time (Sometimes it unlocks like it's suppose to)
Im using Quick Charger from SS and I have this problem too. It's nice to know this is a common issue, not only me. I dont have any issues with fingerprint when charging, just notice when the battery between 5-60% it's insensitive for me (maybe quick charge is working strongly in this range), "insensitive" here means when you press and hold any things on the screen, it'll "tap" it and open it instead, all pressing or sliding or zooming actions are normal, just dragging has issue. When the battery is 70% and above, it becomes normal and no more insensitive touch. Just that so I think I can bear this thing.
When my P30 is placed on the table (I don't notice when in my pocket, duh ) it lights up the "Place finger here" in the bottom.
Does anyone have an idea why that happens?
It's not like the table is moving or anything to trigger a read, so why is it showing?
Could it result in burn-in?
I have same problem, it could result in burning, but i have no idea why it shows up
It is annoying! I've turned it off in favor of a PIN to prevent burn-in
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
ZigmaDK said:
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
Click to expand...
Click to collapse
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
ifonuser78 said:
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
Click to expand...
Click to collapse
That didn't solve it for me. It still shows up.
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
ZigmaDK said:
That didn't solve it for me. It still shows up.
Click to expand...
Click to collapse
What's the interval like?
ZigmaDK said:
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
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Click to collapse
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
ifonuser78 said:
What's the interval like?
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
Click to expand...
Click to collapse
I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
ZigmaDK said:
I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
Click to expand...
Click to collapse
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
I have 9.1.0.124(C431E4R2P2) and the symbol sporadically lights up for me as well
matjazzzz said:
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
Click to expand...
Click to collapse
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
arsenal74 said:
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
Click to expand...
Click to collapse
Yes, it's standard version... After I bought it (first day), phone was updated with this version ...
After I switch off the phone (and put it on the table), symbol shows up for a few seconds, then disappear until I move the phone ..
Maybe you should try first with .124 version .. ?
Hi
My p30 is on 115 update and still has the same problem
Anyone try without or with a different screen protector?
I have found some kind of solution, but by some reason it does not work all the time. Settings- Smart assistance- Shortcuts & gestures - wake screen - Double-tap screen to wake. Activate that option and reboot the device.
But as I can see, that light might be used as some kind of notification light since it blinks when there is something, like e-mail, message and other things that need attention. When there is no internet connection it is not blinking until you move it.
All of the above are just my personal observations and I don't insist that they are 100% correct.
Having this act as a notification indicator isn't a bad theory, although the frequency of it appearing seems wrong for that kind of use.
Personally, I'm bummed at the lack of notification light, something I had been relying on for years with all my previous phones. I might end up taking advantage of the OLED screen and just make it keep the screen on instead.
My phone updated from 111 to 121 today (I guess we have different build numbers in North America), I still see it flashing from time to time while it sits on my desk.
Update: I tried with a tempered glass screen protector and now it doesn't show up unannounced anymore.
I think it is an issue with sensitivity of the screen.
Every time I unlock my screen, whether it's with the fingerprint or pattern, the screen will flicker for half a second. Super annoying because it's a bright white flash.
It's not face unlock assistive lighting, as I've ensured that is turned off.
I've also tried every display setting possible, toggling things like vision comfort, comfort tone, refresh rates, display calibrations, changing wallpaper, and so on.
Really hoping this isn't a hardware issue because I'm also noticing my touches don't register all the time, unless I'm pressing the screen slightly harder. Not sure if it's my screen protector but I am left a bit concerned.
Any ideas? I've Googled this a bit and I've noticed others have the same issue but on OnePlus 6 devices for the most part, not the 9 series. If anyone has run into this before and knows a fix, I'd love to hear it, thanks!
That's how the fingerprint works. It increases the screen brightness to the max usually. It's the flaw of using that kind of fingerprint rather than sonic like Samsung. Believe it takes a picture of your fingerprint and compares vs ultrasonic gets a 3D image, the difference is in speed too, optical is faster, but ultrasonic technically more secure and does not rely on lightning conditions. I personally prefer the hardware on the back kind over both.
zymphad said:
That's how the fingerprint works. It increases the screen brightness to the max usually. It's the flaw of using that kind of fingerprint rather than sonic like Samsung. I personally prefer the hardware on the back kind.
Click to expand...
Click to collapse
I don't remember it being this prominent on my previous OnePlus devices, though. My 8 Pro did not flicker as aggressively as this one does. It's enough for me to clearly notice it, even in brighter areas; this is why I've been left with a bit more concern than usual.
Not to mention this occurs even if I use my pattern to unlock.
Not sure. Mine does the same but doesn't bother me in the least bit. If it happened at other times other than unlock would be different story.
zymphad said:
Not sure. Mine does the same but doesn't bother me in the least bit. If it happened at other times other than unlock would be different story.
Click to expand...
Click to collapse
Any chance you could try and make a video of it happening on your device? I just want to see if it's the same thing as mine. That way, I'll have a better idea of this being a defect or normal behaviour.
I know, it's kind a big ask so no rush! If you ever have time. I can do the same if anyone needs to see what I am talking about exactly.
Update:
I've noticed the issue occurs only if the lock screen is showing. If ambient display is on and the fingerprint icon shows at the bottom then the device will unlock without flickering. The fact that it's happening only when the screen is on at the lock screen, is what's making me feel like maybe it's not a hardware problem. Very odd issue...
Another update,
After doing more Googling I came to the conclusion that it's a hardware issue over software. I tried to factory reset and the issue was still present.
I couldn't update the software on the phone though. It kept telling me that there was an installation problem. I'm guessing that's because I had previously used a rooted EU boot img and a factory reset through the phone settings isn't enough to get rid of that. I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Once I receive the replacement of test to see if the issue was still there and will update this thread.
rickysidhu_ said:
Another update,
After doing more Googling I came to the conclusion that it's a hardware issue over software. I tried to factory reset and the issue was still present.
I couldn't update the software on the phone though. It kept telling me that there was an installation problem. I'm guessing that's because I had previously used a rooted EU boot img and a factory reset through the phone settings isn't enough to get rid of that. I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Once I receive the replacement of test to see if the issue was still there and will update this thread.
Click to expand...
Click to collapse
One time I sent them bricked device and they still accepted the return. Returning unlocked bootloader phone shouldn't be a problem.
What made you think it was hardware since I see other people have the same thing. Hell I had it too. I don't seem to have that problem after updating to latest firmware. Seems to be software to me.
Hope it gets fixed. I saw a thread for it on OnePlus community forum, so hopefully OnePlus knows.
rickysidhu_ said:
I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Click to expand...
Click to collapse
When I sent the phone away for trade in there was no mention of rooting or bootloader unlock. Just wipe it.of your info and data.
zymphad said:
What made you think it was hardware since I see other people have the same thing. Hell I had it too. I don't seem to have that problem after updating to latest firmware. Seems to be software to me.
Hope it gets fixed. I saw a thread for it on OnePlus community forum, so hopefully OnePlus knows.
Click to expand...
Click to collapse
Thinking it's hardware because my 8 Pro doesn't literally cause a white flash of the entire screen, it would just up the brightness which is normal.
And I was also noticing my touches only registered on more firm presses. Made me think it could have been a bad display panel.
Didn't want to take any chances especially while inside the 15 day return/replacement window.
rickysidhu_ said:
Thinking it's hardware because my 8 Pro doesn't literally cause a white flash of the entire screen, it would just up the brightness which is normal.
And I was also noticing my touches only registered on more firm presses. Made me think it could have been a bad display panel.
Didn't want to take any chances especially while inside the 15 day return/replacement window.
Click to expand...
Click to collapse
Yeah good plan.
It absolutely does NOT do that on mine. Only the fingerprint area gets bright, not the entire screen.
NotTheGiant said:
It absolutely does NOT do that on mine. Only the fingerprint area gets bright, not the entire screen.
Click to expand...
Click to collapse
+1 on the 9Pro
According to the OnePlus support section of the site, the progress shows as "Inspected". I assume the next step is shipping out a replacement. Hopefully it's soon, will post an update on the new unit.
Thanks for letting me know you guys aren't experiencing the issue, makes me feel good about my decision of sending it back. Almost didn't do it because I didn't want to come back to this Pixel 5 after being spoiled by that 9's screen size lol.
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
rickysidhu_ said:
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
Click to expand...
Click to collapse
Awesome, glad you got a good one! They didn't make you wait too long...
rickysidhu_ said:
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
Click to expand...
Click to collapse
How bro it can be a hardware issue.. it's only happens on low brightness when you unlock the phone right?I am also facing the same issue but it is not there where I unboxed the phone and used it for 1day after receiving update to os 11.2.7.7only this problem starts to me..so how can it be a hardware issue
Bodhidharman said:
How bro it can be a hardware issue.. it's only happens on low brightness when you unlock the phone right?I am also facing the same issue but it is not there where I unboxed the phone and used it for 1day after receiving update to os 11.2.7.7only this problem starts to me..so how can it be a hardware issue
Click to expand...
Click to collapse
No it happened on any brightness. It was just more noticeable in low brightness and reading through the same issue on OP forums, others were confirming it is hardware related as a complete factory reset isn't able to resolve the issue. If it was software related, a complete restore would have/should have fixed it. Your issue might be different from what I was experiencing.