All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
Since we've been talking about Pie in at least four different threads, I thought I'd create a single one to address, list and possibly fix all the issues that are being experienced with the gradual release of Android 9 on Nokia 7 Plus. Mods: I'm assuming this is helpful, but if you think this thread is redundant feel free to delete it.
IMPORTANT: Before you do anything or think something is broken, make sure you restart the phone twice once you've installed the update. If issues are still there, you might go for a hard reset which is always helpful for creating a clean system environment.
In any case, you're welcome to add to this list and help others find solutions. This is what I found so far:
Battery draining
Most users noticed a decrease in SOT, for some this is even 2-3 hours less than on Oreo. While it might be peculiar to Pie itself, it is worth noticing that the new Adaptive Battery feature takes some time to adjust according to how you use your phone and learn what apps to handle and how. You should also check that no app permissions have changed since the update, or that no unwanted processes are misbehaving because of it (see below).
@trveller72 points out a neat trick: deactivating the automatic Battery Saver (Settings > Battery > Battery Saver > UNCHECK "Turn on automatically") seems to extend battery life a lot.
Heating issues
Regardless of the SOT, these should not be there. I experienced the thing myself and in deep October no phone should burn into one's pocket, whether idle or when doing some light browsing. If you're having heating issues, this is most likely related to processes misbehaving and abusing your CPU when they shouldn't (either because of an application bug, or because of something gone wrong after the update). In this case you should launch the ADB command
Code:
adb shell top
which returns the CPU usage of your phone (make sure, of course, the phone is connected to your computer and has USB debugging enabled). This might give you an idea of anything strange going on and allow you to act accordingly. Or you could go for a hard reset like I did, which is a nice overkill solution and grants that you carry over no unwanted issues from Oreo - and it also recovered some SOT for me.
No adaptive brightness fade effect
I experienced this myself: the screen goes from 0 to 100 brightness in a millisecond and you're blinded forever, never to see your loved ones' faces again. This might possibly be an issue with the personal settings brought over from Oreo. In my case, I solved it to a degree by playing with the bar a bit, and it was solved completely with a hard reset. I think the fade effect is a bit faster in Pie anyway, so there is a degree of difference you should not worry about.
App notifications not disappearing
Notifications for some apps tend not to disappear when you swipe over them. For instance, this is true with the "HDR processing" progress bar of the PixelCamera mod (or better yet, in some versions of it). No fix for now, you just have to force quit the app and hope it is made compatible soon.
UI and Animation glitches
As with all first releases, this one is not perfect yet. I've personally encountered some animation glitches with the reception of nested notifications (especially in the lock screen), non-standard DPI settings, app-switch animations, volume control when writing on your keyboard, and minor stuff of the sort. While most of these are system-related and will have to be fixed in next releases, for in-app glitches make sure they are correctly updated and compatible with Pie; you could also try deleting cache/data, uninstalling and reinstalling them.
In particular, some report an issue where the bottom part of the touchscreen stops working after prolonged inactivity, regardless of the navbar settings. @k3dar7 suggests using XDA Navigation Gestures (no root).
Digital Wellbeing
Yes, this is not compatible with Nokia 7 Plus yet, despite it being in DP4 (iirc), the feature is still unavailable although installed on the phone and already collecting data, and can be enabled by subscribing to the beta program (thank you @divvykev). Downloading it as an app from Play Store won't be possible, but @Redcap56 kindly points out that a working version is available for download at APKMirror.
"Non-issues"
(i.e. things you're probably complaining about but are actually feature-dependant)
- The new gesture-based navigation is not available. It's there, but you have to turn it on under Settings > System > Gestures > Swipe up on Home button
- Mobile data is always active even when on a Wi-Fi. Yes, unlike before it is, but you can turn this feature off in Developer Settings.
- There is a maximum number of possible notification icons before the dreaded "etc. dot" appears. Nothing that can be done, unfortunately. This was decided by Google regardless of not all phones having a notch.
- File Manager is gone. And FilesGo is now there, like the child you never wanted. And most likely you never wanted it because it doesn't allow you to browse folders. The old file manager can still be accessed through the Download app or in System > Storage > Files. If you can't see the internal memory, make sure the option is ticked in the three-dot dropdown menu.
Digital Wellbeing does work!
Installing from apkmirror worked for me: apk/google-inc/digital-wellbeing (I am still not allowed to post url)
Redcap56 said:
Installing from apkmirror worked for me: apk/google-inc/digital-wellbeing (I am still not allowed to post url)
Click to expand...
Click to collapse
Thanks for the heads-up, it works indeed.
By the way, before getting the APKMirror version I had just found out that Digital Wellbeing is actually installed on the phone, just inactive.
https://drive.google.com/file/d/1vYzZE5zB3LNLAckAUlRMkWoXPMjkD42M/view?usp=sharing
When I updated it with the APKMirror one it could show me statistics from all the past day, which means two things: one, it's already collecting data and it's creepy. Two, it's in a working state as it was in DP, so shall we expect that it becomes activated with the next OTA? (or when marketing-wise it's no longer important to make it Pixel-exclusive?)
If I search on internet, Digital Wellbeing is only available on beta version for Pixel phones on Android Pie only.
I think, when the beta is finished, we have all access to this functionality
Wellbeing is available. I found it be looking for the app in the store but found that it was installed. Signed up for the beta and hey presto....there it is. Can't see it being of any use to man or beast but hey ho.
Am on Pie stable btw.
divvykev said:
Wellbeing is available. I found it be looking for the app in the store but found that it was installed. Signed up for the beta and hey presto....there it is. Can't see it being of any use to man or beast but hey ho.
Am on Pie stable btw.
Click to expand...
Click to collapse
Thank you.
I checked yesterday and was saying that you need a Pixel phone to install it. Today I just had to join the beta program and voilla!
divvykev said:
Wellbeing is available. I found it be looking for the app in the store but found that it was installed. Signed up for the beta and hey presto....there it is. Can't see it being of any use to man or beast but hey ho.
Am on Pie stable btw.
Click to expand...
Click to collapse
Thank you, I don't find it useful either but this is good information indeed! Post updated.
I don't see any difference between latest beta and this so called stable one, all the issues persists.
Phone heating is really pain in the a$$, especially while charging (most of the time, not always though). I have seen "Temp High, Stop Charging" notification 3 times in a row now.
I have some issues with displaying apps since Pie. For example, when I'm playing music with Youtube Music and Maps has a picture-in-picture overlay the YouTube music app will flicker heavily and the album art won't be visible anymore.
Same for the normal YouTube app and SwiftKey.
Anyone else experiences this?
PiotrekV said:
I have some issues with displaying apps since Pie. For example, when I'm playing music with Youtube Music and Maps has a picture-in-picture overlay the YouTube music app will flicker heavily and the album art won't be visible anymore.
Same for the normal YouTube app and SwiftKey.
Anyone else experiences this?
Click to expand...
Click to collapse
In Snapchat messages, the screen can flicker so much it's unusable. It's usually cause by putting the cursor before an already typed word.
shailendra1993 said:
I don't see any difference between latest beta and this so called stable one, all the issues persists.
Phone heating is really pain in the a$$, especially while charging (most of the time, not always though). I have seen "Temp High, Stop Charging" notification 3 times in a row now.
Click to expand...
Click to collapse
High temperature while charging is very, very bad. If you can't solve this, I'd suggest you go back to Oreo before the battery is ruined.
In any case: did you update directly from DP? Did you check for strange processes via ADB? If you haven't done it, a hard reset can be very helpful as well.
PiotrekV said:
I have some issues with displaying apps since Pie. For example, when I'm playing music with Youtube Music and Maps has a picture-in-picture overlay the YouTube music app will flicker heavily and the album art won't be visible anymore.
Same for the normal YouTube app and SwiftKey.
Anyone else experiences this?
Click to expand...
Click to collapse
RancidPenguins said:
In Snapchat messages, the screen can flicker so much it's unusable. It's usually cause by putting the cursor before an already typed word.
Click to expand...
Click to collapse
Not with the same apps, but I experience this as well. Only advice I can give is to try what you can for single apps (i.e. clear cache/data, uninstall, reinstall) but you probably did that already. If it isn't solved this way, only the next OTA (and/or the next app update) will solve it.
But yeah, this is definitely a thing. I have heavy flicker in some setup wizards for Google apps (most notably Lens) and the volume control will flicker at all times if shown while typing on the keyboard.
valexbast said:
High temperature while charging is very, very bad. If you can't solve this, I'd suggest you go back to Oreo before the battery is ruined.
In any case: did you update directly from DP? Did you check for strange processes via ADB? If you haven't done it, a hard reset can be very helpful as well.
Click to expand...
Click to collapse
Yes, updated directly from DP. I have done factory reset, Hard reset is necessary?
shailendra1993 said:
Yes, updated directly from DP. I have done factory reset, Hard reset is necessary?
Click to expand...
Click to collapse
Actually that should suffice AFAIK. If I were you, I'd try downgrading to a stable Oreo and updating from there. I'm really not sure about it, but probably some bad code is brought over from the beta? But that temperature is definitely not normal, especially if you already did a factory reset.
valexbast said:
Actually that should suffice AFAIK. If I were you, I'd try downgrading to a stable Oreo and updating from there. I'm really not sure about it, but probably some bad code is brought over from the beta? But that temperature is definitely not normal, especially if you already did a factory reset.
Click to expand...
Click to collapse
Maybe some app is behaving inapppropriately. I have done Hard Reset and will see if the problem still persists, else I will degrade.
shailendra1993 said:
Maybe some app is behaving inapppropriately. I have done Hard Reset and will see if the problem still persists, else I will degrade.
Click to expand...
Click to collapse
Not sure if you did that already, but the adb command I wrote in the first post can be useful to check that. Good luck anyway!
The stable pie update is a full rom, not an incremental update, so it doesn't matter from which version you are upgrading, after a reset, no trace of the old operating system remains
I might be wrong but I think the issue with the screen on time not lasting as long as it did in oreo in one of the updates they decreased the speed the battery charges or the curve it charges at, I can't remember where it was mentioned but there were issues and they said it will be addressed in pie, this could be related to the battery getting hot while charging as mentioned by @valexbast .I personally haven't had this issue with screen on time being less but I use my old Samsung charger 2Amp 5V most of the time.
I am having (albiet minor) bugs when adjusting the display density and font size both to their smallest. The lock screen pin entry sticks to the left side of the screen, and notifications & quick settings change themselves randomly to the wrong density and back again. Nokia support refuses to acknowledge these bugs exist but I have seen a few people around the web with similar issues. I did not have any of these issues on DP4 which is interesting!
occasionallyhavingeyes said:
I am having (albiet minor) bugs when adjusting the display density and font size both to their smallest. The lock screen pin entry sticks to the left side of the screen, and notifications & quick settings change themselves randomly to the wrong density and back again. Nokia support refuses to acknowledge these bugs exist but I have seen a few people around the web with similar issues. I did not have any of these issues on DP4 which is interesting!
Click to expand...
Click to collapse
While helpful, I noticed that Nokia support is often instructed to "pacify" the user and assure them everything is normal. But I guess they're taking notes. I haven't tried changing display/font size but the bugs you describe should be easy enough to fix in the next update.
I don't think any of this is app-related anyway, even when we're talking notifications from certain apps. So here's to waiting.
Edit: by the way, I'm a long-time lurker and only newish user so I'm really not a veteran, but hey... welcome to XDA!
I have crawled the internet and XDA and have yet to see anyone else mention an issue I've been having with my Google Fi Pixel 3 since launch. On random occasions, when receiving a notification, whichever app I am currently looking at will either completely restart, or seemingly force-"refresh". I am baffled.
Examples of issues I've had when receiving notifications:
- While playing the game Brawl Stars. The app entirely closes and reboots.
- While viewing Instagram feed. The app refreshes and brings me to the top of the feed as if I'd left the app.
- While browsing in Relay for Reddit. Feed restarts at the top.
- While browsing in Chrome. The webpage crashes and is entirely reloaded.
- While viewing the Recents multitasker. Closes the multitasker entirely and drops me on the homescreen.
At first, I thought perhaps this was a RAM issue. Since it doesn't happen every time I receive a notification, I've thought that perhaps the System UI and/or Pixel Launcher (which controls multitasking now) was getting dumped from memory and forced to reboot. But I honestly have no idea. None of these have been easy for me to reproduce, it just randomly happens when I'm browsing my phone and receive a notification.
My phone:
- Pixel 3 128GB
- Running latest December update (also happened with launch version)
- Using Pixel Launcher
- On Google Fi with an e-SIM
- Have two system user profiles set up (one personal, one work). They both exhibit this behavior.
- I use Developer Options for USB Debugging and not much else (I'm an Android software engineer and use my phone for work)
- I never install sketchy apps and am pretty vigilant about that. Mostly just have work and communication apps, along with a few games and music.
Here's what I've tested:
- The December update. Didn't fix anything. Had marginally better RAM management, but it still happens seemingly as frequently.
- Changing launchers. Used Action Launcher, and still had the same issues.
- Disabling "heads-up" notifications system-wide w/ ADB (which I originally thought was the issue). Still happens when a notification is received, even if just silently added to the notification tray.
- Disabling Notification Access to all non-system/important applications. Thought it was an errant app being triggered. Changed nothing.
- Checked the Notification Log system settings for any strangeness in received notifications. Couldn't find anything obviously out of place.
Potentially related issues that I'm not sure about:
- System UI will very rarely completely crash (randomly) and boot me back to the lock screen with no explanation. Only happened a handful of times.
- The Recents multitasker can sometimes become glitchy when using gestures. Every so often, triggering it causes the whole multitasker to flash several times before it displays correctly. Like it's being rebooted from memory (a theme here...).
I'm getting desperate. I've been a big Nexus fan since the Nexus 4 was my first Android phone. I had the OG Pixel 1 and had none of these problems whatsoever (by far the most solid phone I've ever owned until the battery crapped out). I was hoping the December update would fix this, but this is plainly unacceptable for a phone I spent $900 on. I really don't want to hard reset the phone if I don't have to (since I'd have to set up all my work and personal profiles again...) but if it's the only option then I'll do it!
Does anyone here have any thoughts?
(Ha, ignore my signature. I haven't posted here in a while xD)
Hey guys
I'm having strange problems with Android Auto on Honor 8x.
Sometimes, it works great. The navigation bar shows up, and when I click the audio button, I can see Pocket Casts and Spotify as intended.
However, about 2/3rds of the time, Android Auto doesn't work properly. Either, the bar at the bottom is blank, or my audio apps are not recognized, and pressing the audio button gives the prompt 'Pull over and install android auto apps when it is safe to do so'.
I'm trying to figure out why it works sometimes and other times not, but I can't for the life of me figure it out. I've tried making sure spotify is open before connecting the phone, I've tried making sure it's fully closed, wiping caches of android auto and google apps doesn't seem to make a difference after the initial set up either.
Anyone else?
I'm having exactly the same issue except for me Google play music always appears; just Spotify is sometimes there/sometimes isn't
I initially thought it was a Spotify issue and downloaded Deezer which had exactly the same issue after a few days
I've found sometimes that rebooting the phone works but I've also resorted to reinstalling Spotify at times
I'm just sitting waiting patiently in a hope that it's some "feature" which gets fixed when pie is rolled out, but who knows!
Let us know if you find a fix! ??
I've given up
Mine was just weird full stop! Screen goes weird and kept locking up, half the time 'hey google' wouldn't work amongst other things. I ended up deleting it.
Glad to see it's not only me. It's great when it works, but it's always when I'm about to head out on a long drive that it ****s the bed. The 15 minute journey to town of course, everything's mint..... Having other problems with the phone as well with it's heavy-handed regulation of pretty much everything. No DNS-based or VPN-based adblock can seem to stay alive either. Tried them all! I really hope a decent custom ROM comes out one day, but if not I will probably cut my losses and head back to Moto. Shame really, because it's great value for money and an AOSP version of same hardware would be mint.