I don't know where to post this, so I'll start here.
After I took the Oreo 8.0 update on my phone (SM-955U) S8+ in layman's terms..lol, both my wife's phone and mine are not staying unlocked with Smart Lock. We use this feature when we are in our trusted place (Home).It works when it's connected to a trusted device (Car Bluetooth) I wiped my phone and did a factory reset and started from scratch to rule out software or settings. I would have to constantly (many times a day) turn off then back on my trusted place. I sometimes even delete it and re do it. I have gone into my google account and made sure my Home was in my profile. The one thing I did notice is, once in a while, I have gone into settings > apps > Google Search and cleared Cache and Delete All Data, then uninstalled Google update's and restarted my phone. Then it would work for a while, then it wouldn't again.
I'm at a loss as to what is causing this. I'm not sure if it's an OS (firmware) but or something else all together. I don't know if the Google search is a coincidence or its the actual issue.
Anyone else having this similar issue or found the fix?
It has been happening to me. It actually started right before I got the Oreo update.
Interesting, I don't remember if it started before the update or not. I was having an issue updating to begin with. So I was constantly resetting my phone.
Same here. Also started before the Oreo update...around the time of the Feb security patch. Mine works when I get home consistantly until I dont use the phone for a while. At that point I have to use the fingerprint reader or pattern to unlock every time. Very annoying.
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On the 7th I traded my Nexus 4 into T-Mobile for a Nexus 5. On the 8th, I unlocked the bootloader and sideloaded the stock 4.4.1 OTA file. Today, all of a sudden, my location starts showing 35 miles away without me leaving the house. I turned off and on Location services, and it reset back to my actual location. A short bit later, it did it again to the exact same location.
I called Google, they told me to factory reset. I did. When it was booting up and updating apps, it prompted me to install the 4.4.2 update, which I did. After doing all of that, it repeated the exact issue. I went into my Location History on Google Maps online and deleted all the history for today which fixed it. But it keeps jumping back and forth between my Home location and this other place.
I called Google again liked they asked, and they told me to change my Location setting from High Accuracy to Device Only... and to just keep it that way. But it sucks that way. I asked could it be a hardware problem, if so, I would return it to T-Mobile. She said, "I wouldn't return it just for that issue alone." I also told her I was worried it may be a security issue since I had just handed in my old phone, and she guaranteed me it couldn't be a security issue.
Alright well... I'm lost. Unless someone here has some magic advice, I will return it tomorrow.
The attachment is from my Location History and shows the two locations 1 minute apart.
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
shotta35 said:
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
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The entire time I was having the problem, I was at home connected to wifi.
So far today, it has been working like it should and hasn't given me any trouble.
I should probably mention that, along with that problem, the phone was having other issues as well. Google Now wasn't showing me cards, even though my location was working - I was unable to enter my account under the Backup and Reset settings menu - and Sound Search kept giving me syncing errors. Maybe these were all related or caused by the same problem, don't know. After removing my account from Google Now and adding it back as well as some other stuff, I was able to resolve them all.
One other thing I will say is that I was running a sideloaded version of 4.4.1 (unlocked, stock recovery, not rooted) when I did the factory reset, which I thought would reset it back to 4.4. However, when it booted back up, I had a System Update notification telling me to update to 4.4.2, but the file size was only 1.7 mb or so. How did it bypass the size of the 4.4.1 update? Or am I wrong when assuming a factory reset sets it back to its original version?
I've tried everything I can think of to resolve this, but I need some suggestions.
So - my husband finally got a smartphone, after getting by with a keyboard phone for years. I talked to him about different phones - iPhones even - and after looking at several, he took my advice and got a Droid Maxx. Of course I helped him set it up, etc. Everything went well for a day or two, but then he started getting all sorts of errors - Google sync problems, Google account sign-in problems, "Unfortunately Google play services has stopped" etc. I was able to solve most of the problems by uninstalling updates to Google Play, and a few other things. He was still having some issues, though. The phone occasionally shut itself off. So, I decided to do a factory reset.
Since then, everything is working much better. The phone hasn't shut down at all, etc. However, in the last day or two, he will get an error notification that's something like "Trouble signing in to Google Account". He has to tap the notification and enter his Google password. Then everything seems fine until it happens again sometime later. Now it's happening frequently
He has almost no apps installed. The two or three he has installed are the same ones that I have used forever on my android devices, including on my Droid Maxx and Moto X - so on the same or similar devices. I have checked every setting I can think of. He doesn't have 2-step authorization on his Google account and he never has problems with that account on his desktop, laptop, etc.
Any ideas what could be happening? He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
jkmasi said:
He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
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i think that's the problem, i had issues the first time i passed by a no service area and the problem showed up ''we have trouble authenticating this account, tap here to solve'' and thats all. it solved with the tap in the notification, and never appeared again, i suspect your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.
Jaocagomez;50875823 your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.[/QUOTE said:
Thanks for your reply! Can you please explain what "your rom data its corrupted" means?
Also, how do I reinstall the firmware? This phone is not rooted and was updated to 4.4 KitKat OTA.
I'm hoping that it was just the magnet on his pouch case interfering with the radios. He realized that he's always noticed this problem after the phone has been in the case. This afternoon I asked him not to put it in the case as an experiment.
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Downloaded the OTA update on my S6 yesterday, and I noticed that Smart Lock (the feature that keeps your phone unlocked if you are in trusted locations, etc) had stopped working. I went to check the Smart Lock settings and now they are greyed out! Did this happen to everyone or just me?
people in Edge forum reporting same issue so you are not alone.
i think most folks here are waiting the couple days needed for a dev to update the OTA to be root before updating which is why you dont see a lot of response to this question.
It definitely messed up lock screen stuff. I use fingerprint and now I get the lock at the bottom of the lock screen sometimes. When I pull it up it does nothing, then switches to fingerprint mode.
Well, disregard my complaint. User ignorance. The day they update rolled out I also bought a new car with bt (for the first time)and paired my device. Apparently I just didn't recognize what smart lock looked like.
I think this update messed up the camera or something. My pictures seem blurry as hell.
Sent from my SM-G920V using XDA Free mobile app
I can confirm that mine does the same thing!
Glad it was figured out. I was going to say my smart lock has been working fine with my LG G Watch after I installed the update.
If you have a corporate Exchange account which requires a password or fingerprint, then Smart Lock will no longer work after the Samsung update a few days ago. I'm getting around the problem at the moment by setting up some profiles in Tasker. I have also read that if you remove your Exchange account and switch to Nine Exchange email from the Play store, that brings smart lock functionality back.
EDIT:
More testing. After disabling Tasker, I have confirmed that removing my Exchange account from the phone does indeed make smart lock start working as expected again.
Also, I've downloaded and set up Nine and Smart Lock still works as expected. Just FYI in case anybody else is experiencing this issue. Something to look at.
You normally use gmail for exchange? If so, uninstall updates for gmail then readd your account and smartlock will work again. This is a known issue on other devices.
One of the versions of gmail after 5.1 broke it... You may not see the issue unless you reactivate gmail. Many users report smartlock working until either readding their account or reactivating gmail. But regardless, downgrading gmail seemed to work...
When I woke up today to get ready for work, my rooted Z740g was on the beginning tutorial for setting up the phone. While I was asleep the phone reset itself and erased everything I had on the phone storage. When I tried setting up the phone to see what was going on, the default keyboard app was not there! I had to use google voice to download a keyboard app from a website other than the google play store. No one had physical access to my phone and I had no other device sign ins on my google account history. I didn't grant any strange programs super user permission except for android lost. I didn't see any logs in androidlost and it uses my google account to sign in and I wasn't seeing any strange devices on that log. Do you think that this is some strange fluke or some type of malicious attack? My internal storage was almost full and occasionally my phone would reboot on its own and had various small bugs like battery monitoring being inaccurate on occasion. I'm worried about security breaches on my phone because I have seen how easy it is for someone to access the microphone, camera and any files on the device. I removed my sim and had to change all my online passwords.
Would flashing a rom completely remove any malware that might be on the device?
edit: I just noticed that there were two versions of chrome on my phone when I was trying to figure out what happened earlier today. I did notice that chrome looked different. I see a version 39 from before the wipe occurred and now I have version 28.0.1500.94 I looked up release dates and version 28 was released in 2013 and the phone wasn't even released until sometime in 2014. What gives?
foolioGrimz said:
When I woke up today to get ready for work, my rooted Z740g was on the beginning tutorial for setting up the phone. While I was asleep the phone reset itself and erased everything I had on the phone storage. When I tried setting up the phone to see what was going on, the default keyboard app was not there! I had to use google voice to download a keyboard app from a website other than the google play store. No one had physical access to my phone and I had no other device sign ins on my google account history. I didn't grant any strange programs super user permission except for android lost. I didn't see any logs in androidlost and it uses my google account to sign in and I wasn't seeing any strange devices on that log. Do you think that this is some strange fluke or some type of malicious attack? My internal storage was almost full and occasionally my phone would reboot on its own and had various small bugs like battery monitoring being inaccurate on occasion. I'm worried about security breaches on my phone because I have seen how easy it is for someone to access the microphone, camera and any files on the device. I removed my sim and had to change all my online passwords.
Would flashing a rom completely remove any malware that might be on the device?
edit: I just noticed that there were two versions of chrome on my phone when I was trying to figure out what happened earlier today. I did notice that chrome looked different. I see a version 39 from before the wipe occurred and now I have version 28.0.1500.94 I looked up release dates and version 28 was released in 2013 and the phone wasn't even released until sometime in 2014. What gives?
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Hi, thank you for using XDA assist.
There is a general forum for android here*http://forum.xda-developers.com/android/help*where you can get better help and support if you try to ask over there.*
Good luck.
I can't find a solution to the issue I am having. It happens with all Gaming apps and if I click on a link in Facebook it will close out. The app will close out with no error message. Not sure how to fix it. If traced it down to the initial Google updates after activating phone. If you factory reset the device and stop the auto updates. It will work just fine. If you install the 30 something random google / bloatware apps. The issue comes back. ive also tried flashing the factory firmware a couple times and that didnt work. The S8+ is an ATT phone if that helps.
If anyone can enlighten me, with a fix for this issue that would be grand.
I've search google up and down and cannot find even a mention of this issue.