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I have a sprint touch pro, it was fine for the first day or so including active sync always connected.
Then I noticed it would get really warm and the battery was draining very fast, long story short but on a hard reset with only CMP battery monitor installed (which was not installed when the problem first presented itself) the unit uses between 0-100 mah normally but if I have activesync on always connected or even no active sync profile but manually enable the data connection it goes to 200-400 (average around 300 mah) causing it to heat up, super fast battery drain, etc.
One thing I noticed is that it is flipping between EVDO and 1x a lot too I am not sure if this is the cause?
I have several other phones (mougl, 6700 etc) all which would stay on EVDO without a problem here. Is it a defective unit?
Also to note my battery can train from about 100% to dead in a few hours when the data connection is active, vs day+ without.
I also am having a similar problem as the thread http://forum.xda-developers.com/showthread.php?p=2851168
where basically while in a strong evdo area it will rarely connect over evdo and if it does it generally will break the connection within a few minutes and default back to 1x. I think this may be the cause but it still doesn't explain why this is happening.
Mine seems to be having the same sort of issues, my battery, on average is only lasting me about 6-8 hours, I keep bluetooth and wifi turned off. I just got the phone less than a week ago, so it is seeing abnormally heavy use, but I'm really trying to make it last me a day and this isn't looking good so far.
Keeping background programs closed (except glight and gyrator)
Signal for this area is strong, 3g everywhere. I used to be on Helio (using Sprint's network), and my 3g signal never dropped. This phone, when sending a text message, the box switches to 1x, the text sends, then it goes back to Ev. It's the same for making calls. I'm not "dropping" 3g I guess, it's just switching off to make a cell transmission. Browsing sites or using data keeps it connected to 3g.
ROM version: 1.03.651.3
Radio version: 1.03.15F
Now, you think us Sprint Touch Pro users will possibly see a new ROM and Radio soon? I want to try reflashing the ROM, but don't know where to get another stock Sprint one, and I'm positive a GSM radio won't work.
If only the touch pro had 1/3 the following the Diamond seems to :/
Yea I don't think that its due to any programs, at this point I run a hard reset with nothing loaded but the battery monitor and no wifi/bt. As for sprint roms nuechem will be releasing a new rom tonight (see is blog at nuerom.com ) you can flash over.
I think the problem is related to the network however as in 3 different locations now as soon as I go to use a very good strength evdo signal it will drop to 1x for an unknown reason.
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
Your wifi works?
I have the same issue in my house... I have a weak signal and 4g drops down to 2g which is terrible.... 4g downloads are 3Mbps, but uploads are under 100kps
I changed the network mode to wcdma only which helps significantly. 4g drops, but quickly returns...
Give it a try...
I'm having the same issue here in Orlando. I've had 2 phones now (first one was just a bad unit) and both have had horrible network connectivity and reception. I take my SIM card out and put it in my 2 year old MT3G and it gets perfect reception and fast data transfers while the G2x is choking on network transfers.
Go complain here in LG forum. This is software issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
have full bars but cant download anything. just sits at waiting for data connection.
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
ceroglu said:
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
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How are you getting 3g? Unless you meant to say 4g?
himmelhauk said:
How are you getting 3g? Unless you meant to say 4g?
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T-mobile only has 3g connection avaliable where I live, of course it says 4g on the phone but in reality it is only 3g.
ngerasimatos said:
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
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I wonder if there is an issue with our network in Arizona?? I live in Chandler, and work in Scottsdale. my data times out ALLL THE TIME. Both here at home, and at work. Same with my text messaging. Literally, I do exactly what you do with the "airplane" mode. That's the only way to get my data and text working again (besides restarting).
Here are the issues I posted in the LG Forum:
http://www.lgforum.com/forum/boards/carriers/t-mobile/topics/few-issues-with-g2x#26861
(first issue posted is what you are talking about)
I dont think this is a regional issue. Downtown Minneapolis here, and I cant get it to stay on wifi or Edge/4g for more than a few minutes at a time. G1 has no trouble and shows strong 3g while my sisters mt4g shows full 4g. 4g/E symbol just flickers on my g2x leaving me with no connection. I can connect to wifi fine, but even with wifi sleep set to never it still disconnects every few minutes, and has to be toggled on/off to reconnect. Until toggling it just sits flickering 4g/E with no data connection.
I've never seen my Evo drop a E/4g/wifi connection and struggle to reconnect once in the year I've had it. My g2x does it almost every time I pick it up.
Did you try going into Mobile Networks in Settings and changing the mode to WCDA Preferred or something? That'll stop the flip flopping. That's what I have it on and that's what the phone came with out of the box.Also try Auto in that menu.
So I have a perfectly good 4G LTE signal going, data speeds are great and all, but every once in a while it will just stop receiving data. The 4G LTE icon is still there, occasionally I see the upstream arrow flash, but the downstream arrow remains blank. A difference that I see from other people's connectivity issues is that I never once see it switch to 3G/1X when this happens.
One thing to note is that this behavior is not readily apparent until you're doing something real-time network dependent, like streaming audio/video for a considerable duration of time until it cuts you off suddenly.
Between 10 seconds to several minutes after data stops transmitting, it starts working again. Sometimes I get impatient and just toggle between CDMA only/LTE automatic to get 4G LTE working again without having to wait.
Is this a common issue among Charge owners? I noticed the reviewer at Anandtech had a near identical experience (though not always fixable without a reboot for him):
"My only complaint is that every once in a while, the LTE data session sometimes stalls briefly – sometimes for a a few seconds, other times for a few minutes. When that happens, you’ll see the uplink green arrow blink, but no orange downlink arrow. Rebooting the device fixes things."
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After conversing a bit with him (he also reviewed the Thunderbolt/Revolution), this apparently only happens with the Charge, but he also has faith that Samsung would fix this through software (RIL) or hardware (firmware). Given Samsung's track record with smartphone updates, I'm not so sure they will.
PeterDLai said:
Given Samsung's track record with smartphone updates, I'm not so sure they will.
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Considering a month after the phone's launch we already have a Gingerbread leak I think this device will most definitely see support from Samsung. It is a DROID branded phone after all, and Verizon is statistically the best carrier for updates, they do take special care of the "DROID" phones over every other Android handset.
4G is flakey, on both devices that offer it. I have both the Thunderbolt and Charge with me most of the time, and I see all kinds of flakiness on both. It's the network.
It is definitely the network. I had a Thunderbolt before the Charge and it was FAR worse with network connectivity falling off the face of the planet despite having full 3g/4g.
Sent from my SCH-I510 using Tapatalk
I have had the same problem. I usually wait and it comes back in about 30-45 seconds, but it is annoying. It was really bad for a couple of days but has been better the past couple.
I personally haven't had to much issue with 4g dropping out. However people need to keep in mind that LTE is new for both the mfgs & carrier. So it is going to take time to get all these bugs worked out. That said I have to give props to VZW and the mfgs tho because back when they were building out 3G originally you want to talk about issues my lord was it bad.
I have had this issue, with the 3G and the 4G, but I can't say that it's a deal breaker for me, compared to the lousy HSPA+ signal my Vibrant had. It's only ever happened to me at my house, which is right on the edge of LTE coverage, so it switches back and forth a lot. But I have to give the network the benefit of the doubt for right now, it's a brand new network and a brand new device. And the 97% of the time that things work properly, it's so far above and beyond the T-Mobile network I have no regrets about switching.
I called Verizon with the same issue last Friday. Their resolution after a couple of questions was to overnight me a new (certified like-new) Charge and SIM card - the replacement was received on Monday. I haven't had any issues since, but I also stopped seeing the issue after I made the complaint.
Regardless, replacement has been better and locks a GPS signal much quicker. Maybe it's the SIM card?
SAME CRAP HERE!!!!
Sent from my SCH-I510 using XDA App
I tested if I have this behavior using LTE only mode (dial **583 in Phone app) and indeed I do, so this furthers my belief that my issue is not due to something wrong in the hand-off between 4G/3G.
I found out the way to actually change the data modes and tested using EV-DO Rev. A instead of eHRPD (in conjunction with LTE) and also using just CDMA 1X (in conjunction with LTE, essentially disabling 3G), but my issue of dropping data exists. The 4G LTE icon is displayed the entire time when it happens, I just seem to lose connectivity (and all three of the tests in the Phone Info area fail) temporarily. For what it's worth, I'm not moving the phone around at all when this happens.
I think I would actually be more content if when the data connection stalled, my 4G LTE icon just disappeared or if it switched to 3G because then it would make more sense to me (that I may have lost connection to the 4G service and it's attempting to reconnect to either 3G or 4G), but as it stands, all I get is a constant 4G icon with intermittent dropouts. The switch to 3G/1X seems to be the more common issue among 4G smartphone owners, but my (and the reviewer at Anandtech's) issue seems to deal completely within the 4G network, and I've tried every leaked radio to no avail.
The regularity of the dropouts seems kind of random as well; I'm not sure how I can figure out the source of the issue. Does anyone know if there are some logs that I can look into to see if something is happening to my phone at the very instant that I'm having these stalls?
Of course, I'm not discounting the fact that it might completely be on the side of Verizon's network and/or my area in San Diego and has nothing to do with my phone, and I may in a minority of users that actually continuously uses the 4G enough to notice these dropouts, which on average happen once every half hour to hour or so. Sometimes I'm able to stream something for several hours without the stalls, and other times it'll happen frequently within a short time span.
I just got off the phone with tech support for the intermittent data drop problem. After confirming that I was on EE4, and that I had tried doing a factory reset, he is fedexing me a new sim card.
Really hope it works, I love the phone but losing data for 1-2 minutes at a time randomly is pretty lame. Especially since I switched to Verizon for their reputation as the better network.
Racer447 said:
I just got off the phone with tech support for the intermittent data drop problem. After confirming that I was on EE4, and that I had tried doing a factory reset, he is fedexing me a new sim card.
Really hope it works, I love the phone but losing data for 1-2 minutes at a time randomly is pretty lame. Especially since I switched to Verizon for their reputation as the better network.
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Is your problem the same as mine (data drops all while 4G icon is displayed) or is yours the more common 4G to 3G/1X transition or losing the 4G network icon data drop?
PeterDLai said:
Is your problem the same as mine (data drops all while 4G icon is displayed) or is yours the more common 4G to 3G/1X transition or losing the 4G network icon data drop?
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The data will stop. Then the 4g or 3g icon will disappear entirely for a minute. Then it will reconnect at either 4g,3g or 1x, I don't really see a clear pattern, it seems totally random to me.
Is there anyone who's reading this that regularly uses their 4G continuously (i.e. hours) for streaming web content (e.g. radio streams, live video streams, etc.)? If so, do you experience any occasional dropouts or is the 4G connection for you rock solid?
Racer447 said:
The data will stop. Then the 4g or 3g icon will disappear entirely for a minute. Then it will reconnect at either 4g,3g or 1x, I don't really see a clear pattern, it seems totally random to me.
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hey, I have exactly the same problem!
same here,lose 4g icon when i use either the mobile hotspot or the tethering option.longest i have been connected was about 15 minutes.
fender22 said:
same here,lose 4g icon when i use either the mobile hotspot or the tethering option.longest i have been connected was about 15 minutes.
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Tested on mine and same result.
Edit: Rebooted and it works fine been on it 20+ now, I'll be testing some more
A couple of days ago my SIM card crapped out.
Now that i have a new one my 4G signal has been more consistent and stronger than ever. I live in a fringe area and before the new SIM it would constantly switch between 4 and 3G. Now i go for hours on 4G and it even stays on 4G in places that it would always switch and stay on 3G.
Get a new SIM before getting a new phone.
Sent from my Samsung Droid Charge: Stock EE4
After reading this thread I'm considering switching to either the Thunderbolt or the Revolution, or something else when it comes out...
Anyway, I have experienced this same thing.
The only difference in my situation is that I'm trying to use my LTE internet as a dedicated connection. The setup I'm trying to do is plug my phone into my router and have the router distribute the verizon LTE internet through my apartment. My router currently has the latest version of tomato installed and I compiled my own RNDIS module (modified to work with the charge). Everything works for the first few minutes (15-20), then I notice the 4G icon "stall", then disappear, then reconnect. After the first disconnect and reconnect, the internet connection is very unstable and will disconnect every couple of minutes until I disable and re-enable the internet again... very frustrating.
In the interim, I've been using EasyTether and this works very well. I have streamed hours of 720P video and it works flawless; not one skip or reconnect.
This leads me to believe that it is either one of the following:
The kernel - I'm currently using the PBJT kernel found in the latest version of humble. I'm not sure if the stock rom will provide better stability.
The radio - I currently have the EE4 radio installed, but am very curious to know the stability of the GB radio updates (EP1f, etc.).
Any other ideas would be greatly appreciated!
Thanks!
I have a new Galaxy S6 on 5.1.1, never screwed with.. I am having an issue where when I am on WiFi, and then leave WiFi coverage, mobile data will not turn on until I put the phone in airplane mode and take it back out again.
This is VERY annoying. I have disabled, reenabled and disabled the smart switch feature (checking for quality of wifi before using) with no luck. I've rebooted, cleared cache, and am about to do a factory reset. Having already spent the time to move in to the phone, that is not a desirable thing to do.
The problem is consistent on both 3G and LTE network modes. Phone calls still work, as does SMS mode text messages (VZW Messenger fails back when data isnt available, and gripes about it to me). a 1x phone call in non LTE areas wont even trigger it to work. The Icon next to the signal will say LTE or 3G, but no arrows will appear under it.
I'm at a loss.
As an aside, I'm getting pretty damned mediocre battery life too. Doing nothing with the phone from 6AM till 11AM nets a 20% loss. Generally, the phone gets through the day, but i've yet to hit a busy day with it. Android System is listed as the culprit in battery management. Location Services disabled. WiFi on, full bars 3G, no LTE where I see this battery life. (Work) Tower has EHRPD enabled for LTE hand off though. Could the phone be on a constant hunt for LTE?
I have been having the same issue. My phone, my wife's, and my son's are all doing the same thing. I have talked with verizon and they said Samsung needs to push an update. I have contacted Samsung and they told me they have not had anyone report this problem. The verizon community forum, https://community.verizonwireless.com/thread/900309, is one of a few that talks of this issue. I am getting frustrated that Verizon employee tells me it is Samsung's problem, Samsung says there is no problem. Mine started after the last software update. Verizon suggested a factory reset and cache wipe, which I did and this did not help.
Starting about two weeks ago my phone started dropping 4G signal down to 3g with no apparent reason. This is in the same locations that I've been in multiple times in the past and had excellent connectivity. To make it more interesting, my wife has the exact same phone purchased on the exact same date. standing next to her she will be on 4g and I will be on 3G. This is on the Verizon service. So far I have been to Verizon and replace the SIM card. Reset data connection. And done a factory reset. If I cycle the airplane mode four five times in a row many times but not always it will restore 4G service. Any guesses at all?
Open 'About Phone' under settings on both phones and compare various versions. One may have received a new update before the other.
Ever since the March retail update my signal indicator seems to constantly bounce from Edge to H, H+ and LTE(xt1955-5 on TMO). When I am in an area with good reception(I live deep in the sticks), the download rate(1-4 MB/s) does not waiver despite the signal indicator changing every 10 seconds. When reception is known to be sketchy, and it indicates I have LTE, I am still lucky to get 100 KB/s max down.
Is your phone rooted? If so, what ROM are you using?
Some ROMs (and perhaps stock firmware) have an option to choose the preferred network type for your phone to connect to. Perhaps the setting was changed to 3G on your phone.
Replaced
Never did get to find out what the problem was. I was able to get a warranty replacement. Thanks for all the suggestions. I did look into most of them. I think it helped me get the warranty service expedited by saying that I tried all these various things. My wife's phone in mine are on different software versions. However my replacement phone, which I'm presently using, had the same software version that I had problems with before and it's working flawlessly. So it ended well but I still have no idea what happened. Thanks again for all the help and suggestions.