Dead Sony Xperia Z5(Dual) - Xperia Z5 Q&A, Help & Troubleshooting

Dears, appreciating your support regarding my issue.
My wife Sony Xperia Z5 suddenly stopped working (fully charged),it is not showing anything on the screen and blinking 3 times Red Led.
I already searched over the forum for the simlar cases and also tried all the suggestion such as :
-Power & Vol-
-pressing the off button in the simcard tray...
-using xperia compagnon : not detecting directly the phone but successfully passed the repair phase but the phone still not reacting (same as before).
-Used flashtool and xperifirm to download the original firmware...but still no change...
I want to avoid opening the phone and disconnect the battery as it is till under warranty, i want you opinion and advices before sending it.
Thanks in advance.

Did u try hard reseting it? Hold the power button and volume up until you feel a vibration then power it on normally.
Sent from my Xperia Z5 using Tapatalk

shehabskull said:
Did u try hard reseting it? Hold the power button and volume up until you feel a vibration then power it on normally.
Sent from my Xperia Z5 using Tapatalk
Click to expand...
Click to collapse
Hi, sure i tried it several times but phone still dead. Thanks for the reply.

Nassim.a said:
Hi, sure i tried it several times but phone still dead. Thanks for the reply.
Click to expand...
Click to collapse
Mmmmm then try to connect it to a charger for about two hours then unplug it .. leave it untouched for about 30min and try to boot it up normally.
Sent from my Xperia Z5 using Tapatalk

Might be permanently hard-bricked... Happened to my first Z5 in October 2016 during an OTA update... Phone won't boot, red LED flashes, and is not detected when plugged into a computer (so Xperia Companion and Flashtool can't detect it)...
I didn't have warranty for my phone (it was an international E6653, but I live in the US), so I ended up having to buy a new phone out-of-pocket... Hopefully you can manage to restore it or at the very least RMA it to Sony under warranty.
Good luck!

Related

Tutorial: Fix Xperia C softbrick with red led and no Sony logo

Fix Xperia C Red Light brick
Are you facing that the red led on your device blinks and there is no other signs of life? Then you are in the correct thread, I faced this issue when flashing a corrupted recovery but then I found out a easy way to fix it without opening the device or sending it in to Sony.
Requirements:
Xperia C with red light softbrick
MicroUSB Cable
Sony Update Service
Click to expand...
Click to collapse
1. The first thing you need to do is to make sure that you have downloaded Sony Update Service and have installed it onto your PC from the link above, if not, do it now.
2. Now launch Sony Update Service and select Xperia C in the list and then press Next.
3. Hold the Volume Up button and plugin microusbcable while doing so, if that doesn't work for you, hold power + volume up and plugin the microusbcable while doing. Keep holding button combination for a few seconds and wait for a green light on your phone, if it appears check on
your PC so that it's detected.
4. Wait while the firmware is being downloaded and reinstalled on your phone and enjoy your working device!
Have tried this on my bricked xperia c red led
Few weeks back no success
Logic
If you flash wrong recovery there is no way to boot in any mode
I can say this with 100% confident as I had spent full 3 days and tried every thing...
If u wona check goto custome mod for xperia c thred and get recovery installed
Then try this and share results
All the best
chauhanjayc said:
Have tried this on my bricked xperia c red led
Few weeks back no success
Logic
If you flash wrong recovery there is no way to boot in any mode
I can say this with 100% confident as I had spent full 3 days and tried every thing...
If u wona check goto custome mod for xperia c thred and get recovery installed
Then try this and share results
All the best
Click to expand...
Click to collapse
I flashed a faulty recovery using mobileuncles and there was no signs of life other than a red led liggt, and holding power + volume up works just fine and it went into flashmode.
I have the same issue.
I organized xperia light rom for our xperia c, I flashed it from custom recovery. Phone is completely dead now.
There is a just red light, phone does not go into download or fastboot mode. Pc Companion, Sony Update Center, Wmshua Flashtool do not recognize the phone.
Any suggestion with that?
I don't have warranty, my last option is to pay money for technical service.
this worked for me but instead of POWER+VOL UP i used POWER+VOL DOWN
thanks
thank, i like this forum
worth to try... (hope it won't happen to me :laugh: )
I have experienced this too, however, instead of using the Sony Update Service, I used the Sony PC Companion. At first it was not working, so I did a hard reset on the phone (press the button at the back). I held the power+up button while inserting the cable, and finally it was detected by Sony. It will reset your device to factory settings though.
seiferfury said:
I have experienced this too, however, instead of using the Sony Update Service, I used the Sony PC Companion. At first it was not working, so I did a hard reset on the phone (press the button at the back). I held the power+up button while inserting the cable, and finally it was detected by Sony. It will reset your device to factory settings though.
Click to expand...
Click to collapse
How did it
How Catch 4 buttons simultaneously
Please reply to the importance of
Im in the same scenario.. I tried all the procedures here but i failed.. I noticed that when i connect it, it disconnects after a while along with blinking of led light then reconnect again. And my PC detects it as unknown device.. I tried to install ADB driver but it also fails. Please help me.. Thanks. Sorry about my English
zergmac023 said:
Im in the same scenario.. I tried all the procedures here but i failed.. I noticed that when i connect it, it disconnects after a while along with blinking of led light then reconnect again. And my PC detects it as unknown device.. I tried to install ADB driver but it also fails. Please help me.. Thanks. Sorry about my English
Click to expand...
Click to collapse
If you flash a different device's rom, it happens. If you replace your motherboard, it will work again.
(
TacoNikky said:
If you flash a different device's rom, it happens. If you replace your motherboard, it will work again.
Click to expand...
Click to collapse
Which probably crying::crying::crying:
yeubeo168 said:
Which probably crying::crying::crying:
Click to expand...
Click to collapse
I have bought motherboard from china http://www.yoybuy.com/en/show/37431065583/ from this seller.
It took 20 days to arrive to Turkey. I have changed my motherboard and my phone is back right now :victory:
It works like a charm. Model number changed, it shows s39h but phone works like old days :good:
A detailed guide :
http://forum.xda-developers.com/sony-xperia-c/general/how-to-install-restore-stock-android-t2832005
It worked!!!!!
GethPrime said:
Fix Xperia C Red Light brick
Are you facing that the red led on your device blinks and there is no other signs of life? Then you are in the correct thread, I faced this issue when flashing a corrupted recovery but then I found out a easy way to fix it without opening the device or sending it in to Sony.
Requirements:
1. The first thing you need to do is to make sure that you have downloaded Sony Update Service and have installed it onto your PC from the link above, if not, do it now.
2. Now launch Sony Update Service and select Xperia C in the list and then press Next.
3. Hold the Volume Up button and plugin microusbcable while doing so, if that doesn't work for you, hold power + volume up and plugin the microusbcable while doing. Keep holding button combination for a few seconds and wait for a green light on your phone, if it appears check on
your PC so that it's detected.
4. Wait while the firmware is being downloaded and reinstalled on your phone and enjoy your working device!
Click to expand...
Click to collapse
It worked for my Xperia M (rooted on JB 4.3) with a locked bootloader which was STUCK on bootloop screen and when I did the whole thing with holding the power and volume up button (after I let the battery die after so many bootloops it did), FINALLY I was able to take it to flashmode, while I had selected from Sony PC Companion to repair my phone, and after 3-4 tries, I DID IT!!! Thank you so much for this thread ( I DEFINITELY pressed the "thanks" button), it really SAVED ME time and money (because I was planning to send it to Sony to fix it and you ALL know how bastards Sony is)!!!! And to all those of you who are DESPERATE to fix their phone (I hope you read this thread), DON'T PANIC, and DON'T GIVE UP!!! It took me 2 days of searching the web, and FINALLY I MADE IT!!! There are ALWAYS solutions to these kinds of problems!!!!
red light
dear friends please help me. I wanted to install cwm recovery with mobile uncle tools. when I placed recovery.img to phone memory(not in any folder), it didn't find the file, but when in sd card(not in any folder) it succesfully find. I selected and flashed, but the phone shut down and didn't start anymore. yesterday, when plugging to charge the red light under the screen was blinking. but today, it just stays on, not blinking, but after some time, goes off again, and start blinking. when I connect to PC, first it connects, after some time connection is lost and green light passes to red again, after some time it again connects. I tried Sony Update Service and PC Companion, didn't work. Please help...
Need help
same here only red light is blinking,,,i tried doing Power+vol up and Power+vol down and by inserting cable also...it just show a red light when plugged in
i'm also having the same problem....somebody please help!!!!really need to use it
kamran.kerim said:
dear friends please help me. I wanted to install cwm recovery with mobile uncle tools. when I placed recovery.img to phone memory(not in any folder), it didn't find the file, but when in sd card(not in any folder) it succesfully find. I selected and flashed, but the phone shut down and didn't start anymore. yesterday, when plugging to charge the red light under the screen was blinking. but today, it just stays on, not blinking, but after some time, goes off again, and start blinking. when I connect to PC, first it connects, after some time connection is lost and green light passes to red again, after some time it again connects. I tried Sony Update Service and PC Companion, didn't work. Please help...
Click to expand...
Click to collapse
i'm also having the same problem....somebody please help!!!!really need to use it
chauhanjayc said:
Have tried this on my bricked xperia c red led
Few weeks back no success
Logic
If you flash wrong recovery there is no way to boot in any mode
I can say this with 100% confident as I had spent full 3 days and tried every thing...
If u wona check goto custome mod for xperia c thred and get recovery installed
Then try this and share results
All the best
Click to expand...
Click to collapse
Does that mean phone is dead?
choxx said:
Does that mean phone is dead?
Click to expand...
Click to collapse
no all you need stock kernel
you can either google it or download ftf and check all except kernel
done

[Q] Xperia C Dead Bricked no power only red led when connect to pc or charger

I install custom rom to my xperia c when it low battery (around 20%) and after that my phone turn out to bricked. It look like a no battery phone right now and it only have red led when connect to pc or charger. I've tried everything they told ( power button, volume up,down, sus, perfect flash, flash tool, pc companion, reset button on the back, charged for long hours) but nothing work. Please help me!!!
Emotionless said:
I install custom rom to my xperia c when it low battery (around 20%) and after that my phone turn out to bricked. It look like a no battery phone right now and it only have red led when connect to pc or charger. I've tried everything they told ( power button, volume up,down, sus, perfect flash, flash tool, pc companion, reset button on the back, charged for long hours) but nothing work. Please help me!!!
Click to expand...
Click to collapse
This is an old way but works
http://forum.xda-developers.com/sony-xperia-c/general/how-to-install-restore-stock-android-t2832005
iSiddharth said:
This is an old way but works
http://forum.xda-developers.com/sony-xperia-c/general/how-to-install-restore-stock-android-t2832005
Click to expand...
Click to collapse
Thanks, but It didn't detects my phone and now i sent it to Sony center.
Emotionless said:
I install custom rom to my xperia c when it low battery (around 20%) and after that my phone turn out to bricked. It look like a no battery phone right now and it only have red led when connect to pc or charger. I've tried everything they told ( power button, volume up,down, sus, perfect flash, flash tool, pc companion, reset button on the back, charged for long hours) but nothing work. Please help me!!!
Click to expand...
Click to collapse
There is no other way buddy
you have to go to service centre for this
i had done the same thing with my xperia c
i was installing custom rom without unlocking bootloader and but custom rom was installed but after few seconds my phone switch's off and that is hard brick not a single button was working same thing that happens with you
the problem was that there was a issue in the hardware in the motherboard
and ultimately they changed my phone's motherboard which is a single solution left!

Xperia miro st23i not booting up

Okay here is the thing, I have and xperia miro it's not booting up. I turned it off took the battery out and removed the memory card. Then I tried to start it again but it's not starting no led nothing on screen. When I connect to pc, it only shows as unknown device I don't what happened but it's not starting. Please help me. I tried the keys method to volume+ and - things but nothing happens. The battery was charged to 80% I don't know what happened. Please help. Thanks.
aneeqnaqvi said:
Okay here is the thing, I have and xperia miro it's not booting up. I turned it off took the battery out and removed the memory card. Then I tried to start it again but it's not starting no led nothing on screen. When I connect to pc, it only shows as unknown device I don't what happened but it's not starting. Please help me. I tried the keys method to volume+ and - things but nothing happens. The battery was charged to 80% I don't know what happened. Please help. Thanks.
Click to expand...
Click to collapse
Did this happen while you were installing any custom rom ? Does your phone show the boot logo of sony ? Is your phone rooted? Is your bootloader unlocked? If yes, then flash stock rom in flashmode with flashtool.
Hi, here is the same trouble: Xperia Miro st23i, was simply turned off (not while flashing) and now doesn't turn on, has no logo, lights, vibes etc, on USB shown as unrecognized device, also cannot be connected to PC Companion and Flashtool. This device has factory stock firmware without any mods s.a. root or BLU, battery is OK.
my sony xperia miro st23i just cut off just so and it don't want to boot back up I took out the battery and put it back and when I press the power button it vibrate and that's all the screen blank all u seeing is a blue light on the bottom of the screen when u press the power button again. How to get back my phone to work

[Q] Z3 Hard Bricked RED LED only

hey bro, I brought Z3 yesterday and I did unlocked the bootloader and upgrade to lollipop but the wifi was not working so I started flashing Stock Firmware with flashtool and suddenly the battery went off, the device wont turn on just showing un-blinked RED LED no SONY logo nothing, I did try all VOlUME, Power Button combination even the nano yellow button, the device wont turn on, so if u guys found this problem or know anything about this please share with me, its like I brought Z3 and got bricked after 3 hours OMG I cant sleep coz of the price.
Black Plague said:
hey bro, I brought Z3 yesterday and I did unlocked the bootloader and upgrade to lollipop but the wifi was not working so I started flashing Stock Firmware with flashtool and suddenly the battery went off, the device wont turn on just showing un-blinked RED LED no SONY logo nothing, I did try all VOlUME, Power Button combination even the nano yellow button, the device wont turn on, so if u guys found this problem or know anything about this please share with me, its like I brought Z3 and got bricked after 3 hours OMG I cant sleep coz of the price.
Click to expand...
Click to collapse
You need to restore it thru the computer using flash tool to the Sony one I had the same issue a while ago and fixed it that way
how to get to bootloader or flashmode
Black Plague said:
how to get to bootloader or flashmode
Click to expand...
Click to collapse
It should be volume down if I don't mistake. Hold it (while phone is OFF) and connect it via USB to pc.
Sent from my D6603 using XDA Free mobile app
its not working here VOL DOWN OR VOL UP combinations, its only showing red LED
Black Plague said:
its not working here VOL DOWN OR VOL UP combinations, its only showing red LED
Click to expand...
Click to collapse
Yeah it's gonna vibrate and only show the led it won't turn on the screen at all but you are in the correct mode to flash it.
isn't there a guide to revive hardbricked z3? why no info leak from sony? since they already have z3+ as the new top terminal, they should be willing to give the diagram of the test point and the correct package to flash
hard bricked z3 sollution?
moses_dx said:
isn't there a guide to revive hardbricked z3? why no info leak from sony? since they already have z3+ as the new top terminal, they should be willing to give the diagram of the test point and the correct package to flash
Click to expand...
Click to collapse
Any news on how to deal with a hard bricked Z3 yet?
The only way to Revive a z3 is via setoolbox. So, you have to buy one and give it a try
Enviado desde mi D6633 mediante Tapatalk
moses_dx said:
The only way to Revive a z3 is via setoolbox. So, you have to buy one and give it a try
Enviado desde mi D6633 mediante Tapatalk
Click to expand...
Click to collapse
Hi Moses,
thanks for your reply.
i've googled and found something called setool box 3.
do you know of any cases where this has worked for a z3? i cant find any info regarding the repair of a hard bricked z3, only older phone models.
thanks again.
There's a forum where it's been said that it supports up to z3+. Still no z5 support, but it will be a matter of time. It's a cheap item, just usd 35 las time I saw it
Enviado desde mi D6633 mediante Tapatalk

Bricked Xperia E3

Hello,
so i have a bricked one here..
I tried to flash it using some guide i found on this forum,and now my xperia is bricked.
It does literally nothing when i press power button or power button with volume up/down.
I tried rebooting it using the flashtool,and everything it does is show the Sony Xperia logo,and then go black..
Can you help me?
Thanks
And yes,i forgot to mention it,it is D2203 and it is not bootloader unlocked(i have no damn idea why did i even think about flashing it without bootloader)
Figured it out myself...
Solution is kinda dumb but here it is for the people who have bricked xperia e3...
Download flashtool,click the lightning and go to fastboot mode;
Connect your phone to PC with the USB,and spam "Reboot into fastboot mode (via ADB)" untill your phone's led light(the one that is near the front camera) turns BLUE.
When it turns blue,download Xperia companion and go to Software repair and just follow the instructions.
Hope i helped somebody...

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