My apps keep crashing and phone restarts. - Sony Xperia XZ Questions & Answers

Hi,
It has been 2 week since the first app constantly crashes. It started first with Facebook, Whatsapp, Chrome and now system app crashes to the point which all system freezes and the phone restarts.
I've tried to factory reset, repair through xperia companion.
Someone else encountered this type of problem? If yes what have you done to resolve it?

iulian. said:
Hi,
It has been 2 week since the first app constantly crashes. It started first with Facebook, Whatsapp, Chrome and now system app crashes to the point which all system freezes and the phone restarts.
I've tried to factory reset, repair through xperia companion.
Someone else encountered this type of problem? If yes what have you done to resolve it?
Click to expand...
Click to collapse
then you restored a back up from an old FW and that aint work, then that will happen, just install all brand new

Thank you.

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After I play a game, I exit it pressing the home button and the crash report pops out, all my games. Help is needed thank you.
Try do a factory reset..
faizalotai said:
Try do a factory reset..
Click to expand...
Click to collapse
Is the the only way? Took me 2 days to download and get back my stuff, flashed and wiped out my phone data few days ago, now need do the same? OMG
help.

Help...My android phones apps gone after reboot

I have karbonn s2 It is rooted my problem is sometimes when I reboot my phone some of my apps gets deleted and when I try to reinstall those apps it says app not installed...It does not happens every time I reboot but after every 10 days....and when I factory reset my phone those apps gets installed,so plz help me to prevent apps from getting 'GONE'
Hussainraza7v said:
I have karbonn s2 It is rooted my problem is sometimes when I reboot my phone some of my apps gets deleted and when I try to reinstall those apps it says app not installed...It does not happens every time I reboot but after every 10 days....and when I factory reset my phone those apps gets installed,so plz help me to prevent apps from getting 'GONE'
Click to expand...
Click to collapse
i dont know how to solve this but i suggest you need a backup, so when it happen again or you have a plan to reboot your device you can restore it...
pinkLeviosa<3
just tryin' to help, i hope it helps:good:

[Q] Random reboots and apps crashes

Hello.
I'm experiencing random reboots and apps crashes. My phone was rooted a month ago. I tried to wipe partitions, make a factory reset, format partitions, flash stock 1 file and stock 4 files (with pit file inside). Sometimes the phones freezes and I need to restart it, sometimes it's rebooting by himself. When I'm working with it about a minute, apps start crashing.
In Samsung servicedesk said that the phone was rooted and they can't help me.
So, maybe somebody has any idea what to do? Maybe there is some app to log the crashes and I will see the problem?
Thank you.
Hi!
Please read through this link
Hope this helps
- Renolz

Phone got ****ed up after a failed attempt to root it.

Let me start off by saying that i don't want to root the phone, rooting the phone was never my intention, but it had to be done in order to recover some lost messages i urgently needed.
Okay so I have a Sony Xperia Z5 Dual, it was working fine until I had to restore some messages I accidently deleted on Whatsapp, using a program called "Dr.fone", it said i had to root my phone first in order to do it, and when the process is done, it is going to unroot it, So I gave it permission, it restarted my device during the process more than 20 times, and then it said "Failed to root the device", since then my WiFi got ****ed up and keeps closing by itself, my rear camera video mode doesn't work, any camera program such as Retrica works but is lagging terribly to the point where it's not even usable, and my mobile keeps freezing then restarting by itself as the red LED light flashes a few times, I've tried doing a factory reset, flashing a firmware using Emma (but lets be honest i had no idea what i'm doing), doing a repair using Sony Companion, but nothing has worked, so, how do I get rid of any damage that this ****ing program has done to my mobile?
Please keep in mind that once my WiFi turns itself off, there's no way i can turn it on again, unless i restart my mobile which works sometimes, other times it just remains off.
Flash it using flashtool, I will send you latest flashtool and rom, but tommorow not now.
neosauros7 said:
Let me start off by saying that i don't want to root the phone, rooting the phone was never my intention, but it had to be done in order to recover some lost messages i urgently needed.
Okay so I have a Sony Xperia Z5 Dual, it was working fine until I had to restore some messages I accidently deleted on Whatsapp, using a program called "Dr.fone", it said i had to root my phone first in order to do it, and when the process is done, it is going to unroot it, So I gave it permission, it restarted my device during the process more than 20 times, and then it said "Failed to root the device", since then my WiFi got ****ed up and keeps closing by itself, my rear camera video mode doesn't work, any camera program such as Retrica works but is lagging terribly to the point where it's not even usable, and my mobile keeps freezing then restarting by itself as the red LED light flashes a few times, I've tried doing a factory reset, flashing a firmware using Emma (but lets be honest i had no idea what i'm doing), doing a repair using Sony Companion, but nothing has worked, so, how do I get rid of any damage that this ****ing program has done to my mobile?
Please keep in mind that once my WiFi turns itself off, there's no way i can turn it on again, unless i restart my mobile which works sometimes, other times it just remains off.
Click to expand...
Click to collapse
Is your device Sony Xperia Z5 E6633?
If so, I happen to have uploaded the latest firmware for this device for someone else who bricked his phone.
https://drive.google.com/open?id=0B1-5Lr_Sntl5ekxMcmFHMFVSdjg
You can flash it using flashtool. You can google it.
Only flash this file if your device is Xperia Z5 E6633 though!
Yes, it's E6633.
Thanks alot for your help, by flashing the firmware you've given me, i've fixed the reboot and the camera problem, But the WiFi problem is still there, any idea what's causing it?
Again, Thanks alot <3.
neosauros7 said:
Thanks alot for your help, by flashing the firmware you've given me, i've fixed the reboot and the camera problem, But the WiFi problem is still there, any idea what's causing it?
Again, Thanks alot <3.
Click to expand...
Click to collapse
I am using stock firmware. Didn't unlock my phone or root it. Sometimes I also have this problem. And some others too. It might be a software issue.

Oneplus 7- Random reboots - Disappearing Contacts

Hello,
Since June 2020, I have been facing erratic issues with my oneplus 7.
- Started with a reboot loop. Did a factory reset, things were ok for a day.
- After that the phone randomly reboots atleast 2-3 times a day. Factory resetted many times. With a hope that beta build may solve the issue, installed BETA software from oneplus. But no luck. Problem continues.
- Recently noticed that sometimes, all of a sudden my contacts disappear. Wiping cache or disabling and reenabling Google contact sync brings them back.
- Wipe Cache data doesnot help in resolving this issue of random reboots
- Occassionaly apps like Whatsapp, Phone dialer or Launcher crashes. Wipe cache temporarily resolves the issue, but it again comes in a day or two.
I have not installed any unauthorised apps and all my apps are from verified google play store...
Totally frustrated with the problem of the phone...
Anyone has any luck in getting a solution to this problem?
Try latest open beta
Thanks for the reply, but I am already on the latest beta
This is because maybe the last ota installed (before this problem started) was not done porperly. Try full reset your phone and flashing the rom again through fastboot or you can try going back to h2os (which is the main rom when all the OnePlus phones are made with then switched to o2os) and then switch to o2os which will be a clean flash. You can find the procedures in the forums. I faced your problem a lot because I switch roms a lot and tried out these which solved mine

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