Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?
Well..This is my first post here (hope im not being a bother or breaking any forum rules ;-; )
Anyway I have a problem with my phone and I need help fixing it.
Details: Phone is rooted, and since the first time I got this phone some strange orange/white Chinese logo appears before the Samsung logo pops up(I know it's from china ._.)
Problem: phone is booting but Samsung logo is slow and the phone is preety laggy (because local storage is chock-full) when phone boots, home screen appears with the error "Unfortunately the process Google process. gapps has stopped". And the worst problem is that any changes I make (deleteing files uninstalling apps, ANYTHING, the phone crashes at random and restarts(And everything I've done just comes back. Untouched). Even if I just turn it on and leave it (it even crashes at the Samsung logo)
I've tried:
Factory resetting: doesn't work (nothing changes)
Wiping cache: doesn't work
Flashing a custom rom with odin: still nothing
Flashing a stock rom with odin: nothing
Adb sideload: nope
Unbrick tools (one click Unbrick, ect): still nothing
TWRP: doesn't even show up
Wipe dalvik cache: does not appear in my recovery
Deleting all files and apps: it makes the crashing and the lag go away for a little while but sooner or later crashes and it all just comes back like if no action was done.
I can literally stare at the phone while it boots, crashes and restarts on it own (over and over again)
I can't tell if this is bootloop or evil sorcery was cast opon my device.
Please help I've been hunting down a solution for this nonsense for months and I can't find anything that can fix it...;-; any help is appreciated
Hello,
I have an S8+ and since an update i have the problem that the phone runs for
around 2-5minutes and then it freezes, the screen goes black and the phone reboots.
The phone does the same thing in the Recovery BUT NOT in Download Mode.
In Download mode the phone doesn't turn off or reboot by itself.
Factory resetting / Wiping did not solve the problem.
Installing the newest Stock Rom with Odin didn't solve the problem.
Installing an Oreo Stock Rom didn't solve the problem.
I tried many things but I'm not able to find a solution and I can't tell if it's a Hardware or Software problem.
It is unlikely a battery problem because it is fully charged and even while charging these problems will occur.
I tried firmwares from multiple sources but all ended up with the same result.
The phone boots, i can go through the Setup Wizard, log in to Google, connect to WiFi but after a few minutes of usage (usually less than 5 minutes) the phone freezes and reboots.
I have no warranty anyway so I can try out everything you can recommend me.
Thank you for any help!
KKenny1337 said:
Hello,
I have an S8+ and since an update i have the problem that the phone runs for
around 2-5minutes and then it freezes, the screen goes black and the phone reboots.
Thank you for any help!
Click to expand...
Click to collapse
Same Problem here. Not sure if anyone has a solution for it.
I tried flashing different ROMS via ODIN but it didn't help.
Also when in recovery mode, it gives some file / folder is missing / permission denied messages. (like unknown volume for path /odm) etc.
Any help / clue would be great help.
Pardon for a long story but someone gave this Samsung J7 Prime(SM-G610F) to me with an issue "An Error Has Occurred While Updating The Device Software". So I gave Samsung Smart Switch a try sadly they removed the Initialize option and old version don't seam to do what it suppose to do so I wen to a traditional Odin flashing. I then look for a stock rom for the phone that I think is the right one. Started with android 6 MM region pakistan and flashing went well. I was able to use it for a good hour or two until I notice it restarted by it self, then it keeps doing it 10-20 seconds after booting up. I though its the firmware I'm using so I went and look for Oreo version this time I region india (I don't know if region matters). So I flashed it again and tested the device again. I'm still able to use it for a good while till it restarted again. I then keep testing it to see what may be causing the problem. I notice that when the WIFI is on it just crash the phone to reboot so as soon as the phone reboots I turned the wifi off and it didn't crash anymore. I then factory reset the phone cleared everything, wipe cache then installed benchmark tools first. Thing I notice is it crashes when Google Play store is trying to install or download something. I tested it a couple of times to see when it crash and it does crash when downloading or installing something. I was still able to install 3Dmark and run it with wifi off. It completed the test without crashing so it couldn't the processor issue. I then look for another rom and tried flashing it. This time I had issue with it failing at system.img even if I use recent rom that worked. I then keep trying till flashing TWRP worked and flashing the rest of the rom is fine again.
What bothers me is why doesn't it crash during the first couple of hours. I've search similar issues and they say it may have been and app issue. I've already disabled bunch of app but nothing changed. Run the phone in safe mode but this time instead of crashing and rebooting right away it freezes for a few seconds. I suspect if google play or something being an issue since I've tried disabling it and it didn't crash for a couple of hours. Looked for allot of related thread but none of them seam to solve my problem.
I suspect either its the rom that I'm using and it can only be fixed by using the original rom, or its having a memory issue but don't know how to pin point it. Anyone can suggest on how I can debug this? I'm used to debugging things in real time and my knowledge with android is a quite slim but as a programming understanding the errors won't be a problem. I hope.
Edit: Hmm. Does copying kernel log with TWRP work or the kernel logs get overwritten every time the phone reboots? Because I see the kernet logs but don't see anything failing except for something saying SHUTDOWN but I don't think thats it. :S
Still no reply. :S I think its /system dismounting it self while doing a write operation. but it doesn't trigger until a certain amount of time after the phone is flashed or factory reset. I have to go to recovery and mount system back but that only happens on marshmallow. over version it remounts it self after the random reboot. After factory reset I'm able to install COD mobile and play a couple of match. after a long while it just decides to reboot.
I also tried z3x and after reading PIT from phone OK. the phone just reboots and flashing completes without it doing any flashing.
Hi I once rooted my galaxy a12 but clean flashed it with stock rom but now the phone can randomly restart even when I'm using it, i tried wiping cache and did factory reset many times and even repeated flashing the stock rom but my phone still restart itself while using it. Can someone help please
I faced the same issue, I've solved freezing the cidmanager app.
There's some apps that read the system logs, maybe you can post them here when it happens. Maybe someone will understand.
Update:
After flashing about two week ago the stock rom with magisk, the phone start rebooting itself after the startup or a reboot; even after freezing the cidmanager app. I've finally solved the issue, don't ask how it's possible... but flashing this debloater https://forum.xda-developers.com/t/wizzrom-creator.4300953/ fix this issue. No more random reboots.