Is this email from clove.co.uk legit? - General Questions and Answers

I recently ordered an S9+ from clove.co.uk the other day. I checked my email to see if I had gotten any shipping/tracking info and saw the following email:
Thank you again for your order.
Due to the nature of the goods we sell there are unfortunately many attempts to obtain goods fraudulently and we have been advised to request additional information from new customers. Please can you provide one of the options below.
A) If we are delivering to the registered card holder address you can email or fax a copy (photo, scan or pdf) of your passport or driving license. We understand that you may wish to conceal some information - that is fine and the document can be in any language.
OR
B) Please note that you will need to do this if we are NOT delivering to the registered card holder address. Please can you ensure that your card issuer has a record of the delivery address required and then provide us with your full card number (we only have access to the last 4 digits) and expiry date, so that we can call them to verify that shipment to the alternative address has been authorised by the registered card holder.
Your co-operation with this security procedure is appreciated and we look forward to hearing from you soon.
Please use the link below to read our delivery information page if you have not already done so. (If clicking on the link does not work, please copy and paste it into your web browser.
Seems silly they would ask for a DL or Passport with most the information obfuscated. I mean anyone could just use photoshop off Google. Plus I also have issues with sending this kind of info over unencrypted email (lol 'security'). I am just wondering if anyone else that has ordered from this site has received this email? I asked if they could reply back in encrypted fashion but I'm sure they'll give me some excuse why they can't.

Booyaah82 said:
I recently ordered an S9+ from clove.co.uk the other day. I checked my email to see if I had gotten any shipping/tracking info and saw the following email:
Thank you again for your order.
Due to the nature of the goods we sell there are unfortunately many attempts to obtain goods fraudulently and we have been advised to request additional information from new customers. Please can you provide one of the options below.
A) If we are delivering to the registered card holder address you can email or fax a copy (photo, scan or pdf) of your passport or driving license. We understand that you may wish to conceal some information - that is fine and the document can be in any language.
OR
B) Please note that you will need to do this if we are NOT delivering to the registered card holder address. Please can you ensure that your card issuer has a record of the delivery address required and then provide us with your full card number (we only have access to the last 4 digits) and expiry date, so that we can call them to verify that shipment to the alternative address has been authorised by the registered card holder.
Your co-operation with this security procedure is appreciated and we look forward to hearing from you soon.
Please use the link below to read our delivery information page if you have not already done so. (If clicking on the link does not work, please copy and paste it into your web browser.
Seems silly they would ask for a DL or Passport with most the information obfuscated. I mean anyone could just use photoshop off Google. Plus I also have issues with sending this kind of info over unencrypted email (lol 'security'). I am just wondering if anyone else that has ordered from this site has received this email?
Click to expand...
Click to collapse
Have you checked header of the email?
Sent from my SM-N950F using Tapatalk

uigiflip said:
Have you checked header of the email?
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Yes I found this, still not sure if legit but the IP does resolve to the UK:
Received: from clove.co.uk (78.137.118.108.srvlist.ukfast.net [78.137.118.108])
by smtp.mclhosting.com (Postfix) with ESMTP id 7AE6628A05
X-Sender-IP: 84.45.99.231
X-SID-PRA: [email protected]

Booyaah82 said:
Yes I found this, still not sure if legit but the IP does resolve to the UK:
Received: from clove.co.uk (78.137.118.108.srvlist.ukfast.net [78.137.118.108])
by smtp.mclhosting.com (Postfix) with ESMTP id 7AE6628A05
Click to expand...
Click to collapse
Could be legit but if you dont like giving out personal documents maybe buy else where
Sent from my SM-N950F using Tapatalk

Related

FRAUD PAYPAL EMAIL SAMPLE: BE CAREFUL !!!!!

I have a Paypal account and I buy a lot of stuff from eBay. My account is connected to my Yahoo email; it used to be with my office email but sometimes our firewall treats Paypal emails as spam.
Anyway, I checked my Yahoo account yesterday and there was a notice that I sent payment of 395.85USD to someone for buying an Omega Constellation Watch (must've been a fake watch that one ). Scrolling down the message there was an area which asked if this transaction is not authorized; I should click on the Problem Resolution Center. I clicked on it and the website appeared which definitely looked like Paypal. It asked me to log in; which I did. The next step was that it asked for my First Name, Last Name, Credit Card info, etc. This actually struck me as being strange. Since I had a Paypal account, logging in automatically tells the website who I am and what my personal details are.
What I did was immediately logged out. I then logged in again and changed my password and secret question (when you forget your password this one prompts you). Logged out again, then logged in and checked my history or activity. It showed that there was no purchase done on the said date (when I supposedly bought a watch). I forwarded the suspect email to: 'sp[email protected]' for them to clarify and investigate for me. I also checked with my credit card company and thankfully they said that there was no activity related to the case I described.
This morning I checked my Yahoo email and Paypal responded saying that they have verified the email to be a fake. The first point is that Paypal will never address you as "Dear Member or Dear Paypal Member". The second point is that there was a difference in the URL used by the fraud link. For those of you who use Paypal; please take some time off and read a little more on this. There's a "Contact Us" section, from there you can type "Fraud" in the search field. A topic saying "How do I differentiate between a fake and authentic email from Paypal" (or something like that).
Lastly, Paypal said that if I did fill out the information requested by the fraud URL; chances are my credit card info would have been obtained and who knows what can happen. I'm sending you a copy of the email I received. PLEASE TREAT THIS AS REFERENCE ONLY. DO NOT COPY OR CLICK ON ANY LINKS.
Cheers
Rob
------------------------------------------------------------------------
--------------------------------------------------------------------------
PayPal <[email protected]>" <[email protected]> Add to Address Book Add Mobile Alert
Subject:
Your payment has been sent to [email protected]
Date:
Tue, 10 Jan 2006 20:20:01 -0700
Dear PayPal Member,
This email confirms that you have paid OMEGAMOVE ([email protected]) $395.85 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL OMEGAMOVE".
--------------------------------------------------------------------------------
PayPal Shopping Cart Contents
Item Name:
Omega Constellation Men Watch - mint
Quantity:
1
Total:
$380.85 USD
Cart Subtotal:
$380.85 USD
Sales Tax:
$15.00 USD
Cart Total:
$395.85 USD
--------------------------------------------------------------------------------
Shipping Information
Shipping Info:
James Dickinson
184 Hadley Dr.
Chicago, IL 60614
United States
Address Status:
Unconfirmed
--------------------------------------------------------------------------------
If you haven't authorized this charge, click the link below to cancel the payment and get a full refund.
Dispute Transaction
--------------------------------------------------------------------------------
Thank you for using PayPal!
The PayPal Team
First: check on which domain you are checked.
Most fraud email don't link to real sites.
However: you see good link for example http://www.paypal.com/authorize.html in email, but when you hover over the link, below your good email client you can see real link in status bar, for example http://paypal.proof.nu/auth/login.php or so. Or strange ipnumber http://12.31.78.2/paypal/auth.html.
(links are not real - just for example, no need to clicking!!!!)
Yes, don't look blindly on words on the email. Look always behind the emails: which real links are here used? Is there not extra words used, is grammar okay, and looks altijd first on official sites if there is indeed happens. If there is indeed such information available then you can look further. If there is warning about fake emails, trash the email immediately or forward to paypal site for examining fraud links.
Such strange links are not linked to www.paypal.com. That is why you must always check the real links where you going to.
And when the fraud email links real to www.paypal.com site, then is fraud email useless.
Full image fraud emails are almost fake. You can always trash them.
Similar thing happened to me with an Amazon spoof site. Of course, the email was in HTML and the link redirected me to another site that asked me to sign in and then give credit card details. It looked very convincing indeed. This was the first time I'd ever received such a thing and it nearly caught me off guard but luckily I realised at the last moment that it was illegal 'phishing' activity. I'm not sure who to report this to though, Amazon, or a more authorative body like the police? See the attached images for what the site/email looked like.
Regards,
Neil.
thanks for the info
PayPal Example
mrdummy - You had some great points.
I just came across an interesting example of a PayPal fraud email.
The email had this from header...
"From: [email protected] ([email protected]) "
If you look at the domain name... [email protected] "ACCOUNTS-PAYPAL.COM", you can see that it's not from paypal.com. That's the best way to determine whether or not it's spam email.
GMail does a great job of helping you determine this. This email wouldn't have even showed up in your spam box since GMail wouldn't have accepted it because it's claiming to be from "paypal.com" and it's actually from "accounts-paypal.com".
Other good email fraud tips.
GMail will also put a little key next to the sender's name if it is a legitamate email... atleast in PayPal's case.

SMS/MMS Gateway Adresses

Since I couldn't seem to find the gateway address I was looking for (Golan Telecom IL), I thought that it would be a great idea to simply have them all listed here.
I'll have this post updated with the info and thanks to the users who typed them in this thread. I'll be glad if others will pitch in.
Update:
1. Added Golan Telecom IL & Hotmobile/Cellcom(?)
2. Modified gateways to reflect all possible addresses.
Update 2:
1. It is indeed Hotmobile.
2. Fixed Golan Telecom IL.
3. Added Pelephone.
4. Orange IL is now Partner Communications.
Update 3:
1. Added Cellcom (thanks to @moxfyre)(pending verification).
2. Golan Telecom may be invalid, currently testing (thanks to @gimpelphone).
3. Clarified that this Cellcom is the Israeli company, which has nothing to do with the American MVNO in Wisconsin.
Partner Communications: [email protected]
Golan Telecom IL (Possibly invalid now): [email protected]
Hotmobile: [email protected]
Pelephone: [email protected]
Cellcom (Israel) (pending verification):
[email protected]
Thanks to @gimpelphone, @moxfyre, and anonymous donors.
moriel5 said:
Partner Communications: [email protected]
Golan Telecom IL: [email protected]
Hotmobile: [email protected]
Pelephone: [email protected]
Click to expand...
Click to collapse
This is great! I have been looking for a guide that covers the major Israeli providers.
Unfortunately, the Golan Telecom gateway does not seem to be working anymore, as of May 2018. Is there a change to the domain?
moxfyre said:
This is great! I have been looking for a guide that covers the major Israeli providers.
Unfortunately, the Golan Telecom gateway does not seem to be working anymore, as of May 2018. Is there a change to the domain?
Click to expand...
Click to collapse
I do not yet know, I'll check once I fix the OS on my phone (I was playing with the WiFi libraries).
If you have a phone on Golan Telecom, you can also check, just send a text to your email address.
Received an email from Golan Telecom regarding SMS gateway at 2018-07-11
Google translate:
To date, our company is not supported for sending an email to an SMS message.
If this service receives support in the future, we will update it on our site.
Best regards,
Customer Inquiries Team
Golan Telecom
Click to expand...
Click to collapse
To support the feature send an email to "gtpniyot (shtrudel) golantelecom.co.il"
Thnaks
moriel5 said:
Since I couldn't seem to find the gateway address I was looking for (Golan Telecom IL), I thought that it would be a great idea to simply have them all listed here.
I'll have this post updated with the info and thanks to the users who typed them in this thread. I'll be glad if others will pitch in.
Click to expand...
Click to collapse
Cellcom numbers (052) are supposed to be SMS-able via email to…
052#######@cellcom.co.il
moxfyre said:
Cellcom numbers (052) are supposed to be SMS-able via email to…
052#######@cellcom.co.il
Click to expand...
Click to collapse
Thanks, I'll update my post.
By the way, have you verified this?
gimpelphone said:
Received an email from Golan Telecom regarding SMS gateway at 2018-07-11
Google translate:
To support the feature send an email to "gtpniyot (shtrudel) golantelecom.co.il"
Thnaks
Click to expand...
Click to collapse
Sorry for not responding earlier, I did not have the time to log in (and even now, I have no time, this is simply a fledgling (if old) post, that has next to no one here, so I could spare time for it.
I'm currently checking the situation.
Golan says, that they don't support the future, only if many other people will ask for it
to ask for the future please send an email to "gtpniyot (shtrudel) golantelecom.co.il"
gimpelphone said:
Golan says, that they don't support the future, only if many other people will ask for it
to ask for the future please send an email to "gtpniyot (shtrudel) golantelecom.co.il"
Click to expand...
Click to collapse
I have just finished my tests, and I also sent them a message regarding this.
No, Golan Telecom's claim is false.
This is a basic feature of a messaging stack, send/recieve, and SMS/MMS is no different, it just runs on a semi-separate network from the internet, which is why the gateway address is needed.
I can send messages from my phone to my email adress, but not recieve them.
This tells us that either, 1. Golan Telecom has disabled incoming traffic on the gateway, or 2. they are actively blocking either certain or all incoming traffic on the gateway (it's not that hard, just specify what port and what kind of traffic you want the kernel to drop packets instead of accepting them), while allowing outgoing traffic on the gateway.
My guess, is that it is possible they do not want people to send heavy files to their phones from their email, as then they lose out on much of the income that it can produce, while still having to pay Cellcom for the usage of their network.
moriel5 said:
I can send messages from my phone to my email adress, but not recieve them.
This tells us that either, 1. Golan Telecom has disabled incoming traffic on the gateway, or 2. they are actively blocking either certain or all incoming traffic on the gateway (it's not that hard, just specify what port and what kind of traffic you want the kernel to drop packets instead of accepting them), while allowing outgoing traffic on the gateway.
Click to expand...
Click to collapse
Interesting. I've tried sending an SMS from my GT SIM card to a couple email addresses, and none of them worked. (The Android AOSP messaging app just said they couldn't be send.)
moriel5 said:
My guess, is that it is possible they do not want people to send heavy files to their phones from their email, as then they lose out on much of the income that it can produce, while still having to pay Cellcom for the usage of their network.
Click to expand...
Click to collapse
In general, I would guess that Israeli carriers don't bother with these things because (a) over-the-top messaging like WhatsApp is so pervasive in Israel and relatively few people are using "normal" SMS and (b) Israeli carriers are mostly "dumb pipes" charging a low price for an undifferentiated set of services — generally a good thing.

Problem with license

OK, i have a problem with my email provider and i change it.
So i bought player directly from player's home page.
I communicate with support in facebook from 10th this month, send a email to [email protected]
to change email address in license and no answer yet.
Here is the last place where i write for this. If player supported team do not help me i will use cracked version and will not paid for nothing else. This is a scandal!
kiotobg said:
OK, i have a problem with my email provider and i change it.
So i bought player directly from player's home page.
I communicate with support in facebook from 10th this month, send a email to [email protected]
to change email address in license and no answer yet.
Here is the last place where i write for this. If player supported team do not help me i will use cracked version and will not paid for nothing else. This is a scandal!
Click to expand...
Click to collapse
Hi,
We have requested you to send a request mail to [email protected]. Unfortunately, you have sent the mail to [email protected]. Even though it's not allowed to change the email account (in fact it's not possible in google play licenses), we have considered your case as special, and changed the licensed email account & replied back to you on facebook before few days. Kindly check your messages.

How do I get a Vivo account?

I read you need a vivo public account to chance the launcher? If Vivo is not giving them out anymore then how can I get one? Is there any way to get a Chinese number?
Mackmiller974 said:
I read you need a vivo public account to chance the launcher? If Vivo is not giving them out anymore then how can I get one? Is there any way to get a Chinese number?
Click to expand...
Click to collapse
Send a message to the Vivo community on Facebook. They will help you out with an account.
I personally dont like having to sign into a "public account." This seems to be a flaw in Vivo's "stability and security" of their systems (which is the common response they give when you ask for their source code).
I was able to use an online sms verification service to sign up for vivo cloud. Use https://onlinesim.ru/en/ to get a china phone number to receive the sms verification. I used the "telegram" service option to get my verification code. You will have to purchase credits (I bought 51 or so credits for about $1.00). Here is a video on how to use it. https://www.youtube.com/watch?v=kO3xbb4ZXec
After you get your account verified, immediately bind your personal email address to it and change the password.
I get this message from Vivo.
Dear Claudiu,
Thanks for your email and we are deeply sorry for the late reply. Thanks for bringing this to our attention. Which country are you from? We are sorry as your phone mainly faces Chinese users, the account can only be registered by Chinese phone number. We are sorry we currently don't have any account for you. But don`t be upset, we are currently developing a new Vivo Account Registration System, which is expected to be available later this year. Your patience is highly appreciated.
Thanks so much for your time and please keep us posted with questions.
Best wishes
Erin
TKD29 said:
I get this message from Vivo.
Dear Claudiu,
Thanks for your email and we are deeply sorry for the late reply. Thanks for bringing this to our attention. Which country are you from? We are sorry as your phone mainly faces Chinese users, the account can only be registered by Chinese phone number. We are sorry we currently don't have any account for you. But don`t be upset, we are currently developing a new Vivo Account Registration System, which is expected to be available later this year. Your patience is highly appreciated.
Thanks so much for your time and please keep us posted with questions.
Best wishes
Erin
Click to expand...
Click to collapse
My solution works and I have not had any issues with it.
Thx, is working
Hi Xreactx, I have managed to have a Facebook account with a Chinese number, but I do not know what else to do to move this data and create a vivo account? Thanks and regards
TKD29 said:
I get this message from Vivo.
Dear Claudiu,
Thanks for your email and we are deeply sorry for the late reply. Thanks for bringing this to our attention. Which country are you from? We are sorry as your phone mainly faces Chinese users, the account can only be registered by Chinese phone number. We are sorry we currently don't have any account for you. But don`t be upset, we are currently developing a new Vivo Account Registration System, which is expected to be available later this year. Your patience is highly appreciated.
Thanks so much for your time and please keep us posted with questions.
Best wishes
Erin
Click to expand...
Click to collapse
same
miarosan said:
Hi Xreactx, I have managed to have a Facebook account with a Chinese number, but I do not know what else to do to move this data and create a vivo account? Thanks and regards
Click to expand...
Click to collapse
You'll have to do a separate sms verification for the Vivo Cloud.
xreactx said:
I personally dont like having to sign into a "public account." This seems to be a flaw in Vivo's "stability and security" of their systems (which is the common response they give when you ask for their source code).
I was able to use an online sms verification service to sign up for vivo cloud. Use https://onlinesim.ru/en/ to get a china phone number to receive the sms verification. I used the "telegram" service option to get my verification code. You will have to purchase credits (I bought 51 or so credits for about $1.00). Here is a video on how to use it. https://www.youtube.com/watch?v=kO3xbb4ZXec
After you get your account verified, immediately bind your personal email address to it and change the password.
Click to expand...
Click to collapse
Didnt worked for me, tried like 5 times, didnt received any code -___-
edit: finally got it
When insert number don't put +86 in front
U recive message :incorrect number?
Hi Xreactx, i have managed to have my account, but I can not associate my email or change the password, since it asks me for the password to do something that I do not have, only the validation code, but if I put this it tells me that it is not valid. Any ideas??. Thanks and regards
in settings when u put phone number put just number after +86.. and u recive a code and can activate
Cannot find pay button
I am using PayPal to put some funds into the sim account. When PayPal returns me to the site for final payment I cannot find the button to submit the funds. Any ideas? Thanks
miarosan said:
Hi Xreactx, i have managed to have my account, but I can not associate my email or change the password, since it asks me for the password to do something that I do not have, only the validation code, but if I put this it tells me that it is not valid. Any ideas??. Thanks and regards
Click to expand...
Click to collapse
I'm having the exact same problem!! I do'nt have any password
Exoma said:
I'm having the exact same problem!! I do'nt have any password
Click to expand...
Click to collapse
Can you describe what you're doing? Are you using the online sms verification? After using the provided Chinese phone number you should get the verification code (on the sms website) and you should be in your new vivo cloud account, from there you'll change your password and link your personal email address.
xreactx said:
I personally dont like having to sign into a "public account." This seems to be a flaw in Vivo's "stability and security" of their systems (which is the common response they give when you ask for their source code).
I was able to use an online sms verification service to sign up for vivo cloud. Use https://onlinesim.ru/en/ to get a china phone number to receive the sms verification. I used the "telegram" service option to get my verification code. You will have to purchase credits (I bought 51 or so credits for about $1.00). Here is a video on how to use it. https://www.youtube.com/watch?v=kO3xbb4ZXec
After you get your account verified, immediately bind your personal email address to it and change the password.
Click to expand...
Click to collapse
Did you submit your passport for verification? They also ask for a "Registration" upload - not sure what that is. What did you use? Thank you!
Re: Vivo Account.
I was able to create a Vivo Cloud Account online with my computer from their site. However, when I try to login to it from my phone I get an error wrong username or password. I've tried to contact support and haven't heard anything yet.
rrlinker3 said:
Did you submit your passport for verification? They also ask for a "Registration" upload - not sure what that is. What did you use? Thank you!
Click to expand...
Click to collapse
No, I wasn't ask to provide a passport. You did this on the cloud app?
xreactx said:
No, I wasn't ask to provide a passport. You did this on the cloud app?
Click to expand...
Click to collapse
No I meant did you have to submit your passport and ID for verification when you acquired the OnlineSim virtual phone number.

Sambd.org

Is Sambd.org a reliable business?
Last Saturday I've payed by iDeal an amount of 4 euro to be able to download drivers quickly.
I thought this was a one-time-payment.
But this morning I received an e-mail from Sambd.org with the text:
"Your access to the premium membership will expire: 14.06.2020
Subscription will continue automatically.
You can unsubscribe in the profile settings."
But in the profile settings is no possibility to unsubscribe.
Sambd does not reply on e-mails.
I don't trust this.
How can I cancel the recurring payment via iDeal and block Sambd.org for future payments?
Thank you for help.
sellh1 said:
Is Sambd.org a reliable business?
Last Saturday I've payed by iDeal an amount of 4 euro to be able to download drivers quickly.
I thought this was a one-time-payment.
But this morning I received an e-mail from Sambd.org with the text:
"Your access to the premium membership will expire: 14.06.2020
Subscription will continue automatically.
You can unsubscribe in the profile settings."
But in the profile settings is no possibility to unsubscribe.
Sambd does not reply on e-mails.
I don't trust this.
How can I cancel the recurring payment via iDeal and block Sambd.org for future payments?
Thank you for help.
Click to expand...
Click to collapse
Here's what is written on the website:
If you have any questions or difficulties related to accessing the site or using a premium account, please contact us via e-mail:
[email protected]
You should not enter your credit card info on a website you don't trust. Scammer often use Credit Card as payment because it's not refundable (as well as bitcoins and Western Union). When you pay on internet use services like PayPal that has a clear policy on when to get a refund. IDK if this website is trustworthy, but I hope for you.

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