Database Info

T-mobile voice comfirmation

Just spoke with the tech support department at tmobile... They say the tab will do voice but it has had the software removed from the build... Can someone please pull the phone apk and the phone utility apk from a euro build so we can test it on wednesday when it comes out. Hopefully this will solve the issue of no voice. He also confirmed it has all for gsm radios onboard and will work with the standard android data plan... Heres hoping...
Sent from my Dell Streak using XDA App

Hells yeah!
XDA GO GO GO GO GO GO !!

Just came back from demoing the Tab at my local tmobile store. It does use a standard sim. However the update is this: in the apps management screen, it seems that the only thing missing is the actual phone apk. The phone utility apk is there and the contacts apk is there. It looks like we just need the phone apk and then possibly the contacts merge apk to get voice enabled. Anyhow, the phone is being released at 11am pst tomorrow in my town, mine is on reserve so I will have it by 11:05am pst. anyone who wants to guide me into activating voice on this baby, send me a message and i will be happy to assist with trying some methods out.
I will need to try the following apk's from the euro version:
phone.apk
contactsmerge.apk
oh, the local reps looked on the computer and said that this device WILL require a webconnect data plan, not the unlimited android. There is a work around though... with voice enabled, you can call tmobile and ask for a tech support supervisor, open a trouble ticket and request an engineer to change your device ip range to that of a smartphone... then data and voice should work together. I had this problem on my aws version of the dell streak and it fixed it using unlimited voice and unlimited android data plans.

jdmadonna said:
Just came back from demoing the Tab at my local tmobile store. It does use a standard sim. However the update is this: in the apps management screen, it seems that the only thing missing is the actual phone apk. The phone utility apk is there and the contacts apk is there. It looks like we just need the phone apk and then possibly the contacts merge apk to get voice enabled. Anyhow, the phone is being released at 11am pst tomorrow in my town, mine is on reserve so I will have it by 11:05am pst. anyone who wants to guide me into activating voice on this baby, send me a message and i will be happy to assist with trying some methods out.
I will need to try the following apk's from the euro version:
phone.apk
contactsmerge.apk
oh, the local reps looked on the computer and said that this device WILL require a webconnect data plan, not the unlimited android. There is a work around though... with voice enabled, you can call tmobile and ask for a tech support supervisor, open a trouble ticket and request an engineer to change your device ip range to that of a smartphone... then data and voice should work together. I had this problem on my aws version of the dell streak and it fixed it using unlimited voice and unlimited android data plans.
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Click to collapse
i would appreciate any help you can give me. i tried pushing a modified phone.apk that was on this forum but with no success. i put my nexus sim card in there and when i launched my browser i was able to go to google.com and do a websearch. but when i clicked on a link i was sent to a tmobile site with a 404 error. not the same error that you get when u try to use a $10 data plan on a mytouch (it says u need to upgrade ur plan). it was an actual 404. but i am actually using the $10 data plan on my nexus, but since i was able to go to google.com i think theres away around this.

jdmadonna said:
Just came back from demoing the Tab at my local tmobile store. It does use a standard sim. However the update is this: in the apps management screen, it seems that the only thing missing is the actual phone apk. The phone utility apk is there and the contacts apk is there. It looks like we just need the phone apk and then possibly the contacts merge apk to get voice enabled. Anyhow, the phone is being released at 11am pst tomorrow in my town, mine is on reserve so I will have it by 11:05am pst. anyone who wants to guide me into activating voice on this baby, send me a message and i will be happy to assist with trying some methods out.
I will need to try the following apk's from the euro version:
phone.apk
contactsmerge.apk
oh, the local reps looked on the computer and said that this device WILL require a webconnect data plan, not the unlimited android. There is a work around though... with voice enabled, you can call tmobile and ask for a tech support supervisor, open a trouble ticket and request an engineer to change your device ip range to that of a smartphone... then data and voice should work together. I had this problem on my aws version of the dell streak and it fixed it using unlimited voice and unlimited android data plans.
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Click to collapse
Why don't you just flash it with the EURO firmware??

shollywood said:
Why don't you just flash it with the EURO firmware??
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Is it known for sure that the hardware is identical? If not, I'd say that might be a good reason. This could lead to reversed buttons, inability to get into hardware, recovery mode, etc. Also, the system dates would likely display backwards from from the US does it too. Just my 2 cents.
It seem a much better idea to just pull what you want from a system dump of the euro firmware.

can someone please post these apk so we the U.S can work on calls thank you

I second that request... the guy I was working with yesterday and I were stopped at loading the phone apk as well...
Does anyone know if anyone else (anywhere) is working on a fix? I've googled and googled with not much success.
jdmadonna... all of the Euro firmwares are posted on samfirmware.com ... have you checked there?

I loaded the phone.apk onto the tab after rooting it with z4root. Then using root explorer. It loaded fine... but then a really wierd thing happened. The tab vibrated every couple of seconds and kept showing the message : android.phone has stopped working. This kept happening over and over. Finally I turned off the tab, and rebooted... that's when all hell broke loose... lost the network provider and lost the whole baseband on the tab. Nothing would bring it back... bricked the tab. I took it back today, will wait for more to come in stock and for a REAL developer to figure out how to bypass this problem... sorry guys, I tried... and it killed the tab!!

jdmadonna said:
I loaded the phone.apk onto the tab after rooting it with z4root. Then using root explorer. It loaded fine... but then a really wierd thing happened. The tab vibrated every couple of seconds and kept showing the message : android.phone has stopped working. This kept happening over and over. Finally I turned off the tab, and rebooted... that's when all hell broke loose... lost the network provider and lost the whole baseband on the tab. Nothing would bring it back... bricked the tab. I took it back today, will wait for more to come in stock and for a REAL developer to figure out how to bypass this problem... sorry guys, I tried... and it killed the tab!!
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Click to collapse
Sorry you bricked your tab :|.
I wished you would have tried to flash the Euro firmware before taking it back to see what happens as it was already bricked.
If the euro firmwares are flashable on the T-mobile model, voice should work just fine.

Geez jdmadonna.... WHAT a drag... I admire you trying...
I'm hoping some developer somewhere is working on this...
I made the decision today that I'm just not going to pay ~$1000 for the Euro Tab in order to get a phone... I love the tab.... but $599 tmo off-contract is all I can justify... I can afford more, but will not spend more.
So... if we can't get the t-mo working with phone... it's going back...
effing greedy US carriers who didn't want to "cut into their smartphone sales"...
thx again for trying... will they replace it?
btw... was that the Euro version phone.apk?

jdmadonna said:
I loaded the phone.apk onto the tab after rooting it with z4root. Then using root explorer. It loaded fine... but then a really wierd thing happened. The tab vibrated every couple of seconds and kept showing the message : android.phone has stopped working. This kept happening over and over. Finally I turned off the tab, and rebooted... that's when all hell broke loose... lost the network provider and lost the whole baseband on the tab. Nothing would bring it back... bricked the tab. I took it back today, will wait for more to come in stock and for a REAL developer to figure out how to bypass this problem... sorry guys, I tried... and it killed the tab!!
Click to expand...
Click to collapse
You didn't brick your galaxy tab. All you had to do is push the original files back. I pushed a modified phone.apk and got constant crashes. I made a backup of the original, you should always make a backup.

Axon 7 mini b2017g verizon

10-23-17 Just an update this phone from best buy will work straight out of box with verizon no tricks as far as calls and texts other than you will have to set apn...
I could not get data to work at all with marshmallow but had no trouble calling and texting although it did show roaming with verizon but it's not an issue....
Upgraded to nougat and it would recognize verizon 4glte but verizon wouldn't let it connect to network so couldn't call or txt anymore...
Didn't root or anything fancy only had five days to play with it but now I'm willing to spend the extra for the regular 7 if i can still find one lol since how impressive the mini was....But if your not interested in updating to nougat and having call service everywhere pretty much it's a great phone indeed

Terasman210 said:
10-23-17 Just an update this phone from best buy will work straight out of box with verizon no tricks as far as calls and texts other than you will have to set apn...
I could not get data to work at all with marshmallow but had no trouble calling and texting although it did show roaming with verizon but it's not an issue....
Upgraded to nougat and it would recognize verizon 4glte but verizon wouldn't let it connect to network so couldn't call or txt anymore...
Didn't root or anything fancy only had five days to play with it but now I'm willing to spend the extra for the regular 7 if i can still find one lol since how impressive the mini was....But if your not interested in updating to nougat and having call service everywhere pretty much it's a great phone indeed
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9-23-17 sorry

Terasman210 said:
9-23-17 sorry
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So what is the issue?

djeniuss said:
So what is the issue?
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Just passing present info on about this phone and what the average user could expect to have out of it while using verizon and to just let them know they will lose verizon calling and texting if they update to nougat and that they wouldn't have data with either update unless I missed a trick to try before I returned it...

Terasman210 said:
Just passing present info on about this phone and what the average user could expect to have out of it while using verizon and to just let them know they will lose verizon calling and texting if they update to nougat and that they wouldn't have data with either update unless I missed a trick to try before I returned it...
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Click to collapse
Oh okay. Thanks for the info. I do love the phone a lot

Have you fixed your phone? I have the same problem, so I want to know your situation.

William Guo said:
Have you fixed your phone? I have the same problem, so I want to know your situation.
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No sir I think the nougat update has something in it to where it doesn't pick up Verizon's 1x maybe disabled it I believe it's something in the update to nougat cause calls and texts worked before just showed roaming so there's gotta be a magic trick somewhere to work again...as far as data without verizon accepting the device not so sure of a fix without maybe getting into something illegal such as changing imei maybe to a authorized one but even then I dunno if that would work nor pass prechecks ... but I returned phone to spend extra on the regular 7 soon as I have the money cause I really liked the mini so the regular 7 has to be even better ...

When I got my phone back in June, it was on MM. If I put my verizon sim and try to make a call, it would tell "unsupported device". Trying to activate online/at store yielded the same result. Moved to Tmobile cause of that and dont regret xD

s3 frontier with att and s8 galaxy unlocked phone numbersync is a no go?

I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks

The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.

pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
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Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)

I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.

karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
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Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that

markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
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.
When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.

pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
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Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).

markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
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Click to collapse
Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.

There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh

The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.

Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk

pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
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I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.

Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.

I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.

markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
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Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.

markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
Click to expand...
Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.

eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
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Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.

markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
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Click to collapse
Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.

Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.

markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh:

SM-955U S8plus

I had it unlocked almost 3 months ago it a Sprint phone. Im using Tmobile but i can't get any software updates it will show on my top notification bar on phone but when i try to download it, nothing it won't download. The company that unlocked did they mess it up? I'm very new at this. When i shut my s8plus off and back on a screen comes on home screen I sent a screenshot what is says all the time i turn it back on I have to hit update successful ok...don't make no sense to me it did it after they unlocked it for me. I know my S8plus is a great phone but it very behind on updates and security patch. Please help me. I call the company that unlocked it says nothing they did lol...well they done something wrong for when i shut it off and back on that screen keeps coming on...Thank you. I went to Tmobile being better network and unlimited and the bill one monthly cost the same.

eek88dj said:
I had it unlocked almost 3 months ago it a Sprint phone. Im using Tmobile but i can't get any software updates it will show on my top notification bar on phone but when i try to download it, nothing it won't download. The company that unlocked did they mess it up? I'm very new at this. When i shut my s8plus off and back on a screen comes on home screen I sent a screenshot what is says all the time i turn it back on I have to hit update successful ok...don't make no sense to me it did it after they unlocked it for me. I know my S8plus is a great phone but it very behind on updates and security patch. Please help me. I call the company that unlocked it says nothing they did lol...well they done something wrong for when i shut it off and back on that screen keeps coming on...Thank you. I went to Tmobile being better network and unlimited and the bill one monthly cost the same.
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Try moving to the unlocked firmware or update it manually through Odin.

Thank you but i dont know how to do that. I'm new at this I'm learning. If you could help i appreciate it.

Occurs to every phone that gets unlocked from the original carrier. Even though it's quite dumb. My suggestion is to continue to read and learn more about the device. However if you can locate the proper tmo build for your phone.. Should be CRB7 or higher. Maybe CRB9 you can update to the latest version through the SD card if you have one. I stress that if you have any issues with how you can get into recovery mode, or updating in this manner, do not attempt until you feel comfortable doing this. The quick and easy way would be to switch to the Sprint SIM and then you can get the updates over the air. If you unlocked the phone this should not be a problem.

Try to use my old Sprint SIM card not activated. Says no data connection or network. I have a SD card. I want to do this. I know how to get into recovery mode etc...with power button and volume up and Bixby button.

Please help me with my pixel multiple issues ,WiFi problems and Oem unlock issue

So a few weeks ago I bought a pixel for my son from someone local. It was very cheap and my son was using it for school using his mobile data. Today I have then tried to use the phone as I await for delivery of another handset and am faced with some issues. First the phone won’t connect to the WiFi. It’s currently running Android 8.1.0 May security patch and no matter what WiFi wont connect. At times it will say saved network but won’t connect. I have tried to reset the phone but alas no luck. The other issue is that phone is sim unlocked and can use my ee and 3uk SIM cards but the oem option states “connect to the internet or contact your carrier”. Unfortunately I cannot get the person who sold me the phone and all I remember is he told me he bought it from Very UK. Any suggestions please to fix this?. I as under the impression only phones which are sim locked have locked bootloader and also any ideas on how to fix my WiFi thanks.

marvi0 said:
So a few weeks ago I bought a pixel for my son from someone local. It was very cheap and my son was using it for school using his mobile data. Today I have then tried to use the phone as I await for delivery of another handset and am faced with some issues. First the phone won’t connect to the WiFi. It’s currently running Android 8.1.0 May security patch and no matter what WiFi wont connect. At times it will say saved network but won’t connect. I have tried to reset the phone but alas no luck. The other issue is that phone is sim unlocked and can use my ee and 3uk SIM cards but the oem option states “connect to the internet or contact your carrier”. Unfortunately I cannot get the person who sold me the phone and all I remember is he told me he bought it from Very UK. Any suggestions please to fix this?. I as under the impression only phones which are sim locked have locked bootloader and also any ideas on how to fix my WiFi thanks.
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Seems like you've bought a Verizon locked phone. Those phones has locked bootloaders and recently there was a tutorial on how to unlock those bootloaders. So it can't be done on the traditional way. Here's the tutorial: https://www.google.se/amp/s/forum.x...unlock-bootloader-verizon-pixel-t3796030/amp/
You say you're running may security patch see if there's an update first to June. The non Verizon phones got that already on Monday.
Another thing you could try is to do a factory reset and don't restore any backups at all. Because some backups tries to restore previously remembered wifi. So try that and connect to the wifi. If all this doesn't work then you could try to enroll into Android P beta and see if that fixes it. If that doesn't work then it's an hardware defect. If you cannot get a hold of the person who sold you it then I'm sorry to say that's probably why he sold it to you cheap as he probably knew about the problems it was having. I personally would try to get a hold of him first.

Arju said:
Seems like you've bought a Verizon locked phone. Those phones has locked bootloaders and recently there was a tutorial on how to unlock those bootloaders. So it can't be done on the traditional way. Here's the tutorial: https://www.google.se/amp/s/forum.x...unlock-bootloader-verizon-pixel-t3796030/amp/
You say you're running may security patch see if there's an update first to June. The non Verizon phones got that already on Monday.
Another thing you could try is to do a factory reset and don't restore any backups at all. Because some backups tries to restore previously remembered wifi. So try that and connect to the wifi. If all this doesn't work then you could try to enroll into Android P beta and see if that fixes it. If that doesn't work then it's an hardware defect. If you cannot get a hold of the person who sold you it then I'm sorry to say that's probably why he sold it to you cheap as he probably knew about the problems it was having. I personally would try to get a hold of him first.
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hmm many thanks. How do i tell its a verizon device as its currently working with a 3 uk and ee sim card. Am just installing the android P better now and does this resolve the wifi issue because without wifi I wont even be able to follow the bootloader unlock guide above.

marvi0 said:
hmm many thanks. How do i tell its a verizon device as its currently working with a 3 uk and ee sim card. Am just installing the android P better now and does this resolve the wifi issue because without wifi I wont even be able to follow the bootloader unlock guide above.
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Bootloader unlock has nothing to do with carrier. If you could use 3 UK Sim then you're fine. Unlocking bootloader is only needed to flash custom ROM with some exceptions. Are you able to turn on WiFi and see your wifi but not able to connect or does it not turn on at all?

Arju said:
Bootloader unlock has nothing to do with carrier. If you could use 3 UK Sim then you're fine. Unlocking bootloader is only needed to flash custom ROM with some exceptions. Are you able to turn on WiFi and see your wifi but not able to connect or does it not turn on at all?
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Hi thanks WiFi can be turned on but it won’t connect. At times it says connected and just saves the network. Mobile data is working fine so completely lost, and now trying to flash the P beta.

Just tried android p and same issue. WiFi will try and connect and just end up with saved but it won’t actually connect. Any other ideas please?

marvi0 said:
Just tried android p and same issue. WiFi will try and connect and just end up with saved but it won’t actually connect. Any other ideas please?
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Have you tried pressing the wifi name and then press forget and try to put in the wifi password again. Is it the same issue on all wifi? Like at home, school, friends home or only at home? If it happens everywhere then I don't have any more ideas. My thought would be that it's a hardware defect. Is there no chance of getting hold of the previous owner?

Arju said:
Have you tried pressing the wifi name and then press forget and try to put in the wifi password again. Is it the same issue on all wifi? Like at home, school, friends home or only at home? If it happens everywhere then I don't have any more ideas. My thought would be that it's a hardware defect. Is there no chance of getting hold of the previous owner?
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Yes tried all that different WiFi connections no luck at all. I will try and call google tomorrow but chances are they will need the receipt which I have absolutely no way of getting phew.

marvi0 said:
Yes tried all that different WiFi connections no luck at all. I will try and call google tomorrow but chances are they will need the receipt which I have absolutely no way of getting phew.
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They would probably only need the IMEI number, but if it's out of warranty they'll refer you to a repair center. Wish you all the best and hope that they'll be able to fix it. Let us know what Google says if you do contact them. Keep us updated please.

Arju said:
They would probably only need the IMEI number, but if it's out of warranty they'll refer you to a repair center. Wish you all the best and hope that they'll be able to fix it. Let us know what Google says if you do contact them. Keep us updated please.
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Thanks will update you as soon as I have spoken to them. The person I bought it from did say it was only bought last year from Very UK and it also looks mint. Has anyone had any dealings with Google RMA with phones without receipt?