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Running the phone after Factory Data Reset Without Verizon SIM, How ?

Hello guys,
After loosing my HTC ONE X on the street a week ago, I bought from some guy an almost brand new GALAXY S3 without knowing it is a VERIZON version.
I live in Israel so i had no idea what is the meaning of buying a device that will work only on Verizon network, we only have GSM here.
The guy i bought it from also had no idea what it means as his father bought it on the US and brought it here wishing to sell it as he had no use in it.
Without realizing the mistake I've made, I then made another one, Taking out the VERIZON SIM CARD and giving it back to the owner!
I thought to myself... well... that's his SIM CARD, not gonna be using that one...
Well, i got home to find out i'm in trouble with this deal I've made, i searched for a way to unlock it for GSM networks and i saw that here in XDA someone made it possible.
As i started working on it i had to download from Google play an application, when i was asked to pay for it i saw it's running on the old owners google account, so i decided i don't wanna pay with my credit while he might get the receipt for it and i figured i should do a Factory Data Reset for the phone and start from point zero the whole process.
Sadly i had no idea i'm doing another big mistake because when the phone finished the reset it asked for a VERIZON SIM CARD in order to run, well you know where that SIM Card is - back at the previous owner and i'm not even sure i will be able to track him down again.
I wish to get this device working without any traces of Verizon, maybe beside the name on the back panel of the device.
Now that the device won't even run without the SIM, what should i do ?
Thanks in advance,
Ohad.

ohadgfn said:
Hello guys,
After loosing my HTC ONE X on the street a week ago, I bought from some guy an almost brand new GALAXY S3 without knowing it is a VERIZON version.
I live in Israel so i had no idea what is the meaning of buying a device that will work only on Verizon network, we only have GSM here.
The guy i bought it from also had no idea what it means as his father bought it on the US and brought it here wishing to sell it as he had no use in it.
Without realizing the mistake I've made, I then made another one, Taking out the VERIZON SIM CARD and giving it back to the owner!
I thought to myself... well... that's his SIM CARD, not gonna be using that one...
Well, i got home to find out i'm in trouble with this deal I've made, i searched for a way to unlock it for GSM networks and i saw that here in XDA someone made it possible.
As i started working on it i had to download from Google play an application, when i was asked to pay for it i saw it's running on the old owners google account, so i decided i don't wanna pay with my credit while he might get the receipt for it and i figured i should do a Factory Data Reset for the phone and start from point zero the whole process.
Sadly i had no idea i'm doing another big mistake because when the phone finished the reset it asked for a VERIZON SIM CARD in order to run, well you know where that SIM Card is - back at the previous owner and i'm not even sure i will be able to track him down again.
I wish to get this device working without any traces of Verizon, maybe beside the name on the back panel of the device.
Now that the device won't even run without the SIM, what should i do ?
Thanks in advance,
Ohad.
Click to expand...
Click to collapse
In setup when you are on language screen press left corner/right corner/left corner/right corner/volume up. Should boot to home screen.

prdog1 said:
In setup when you are on language screen press left corner/right corner/left corner/right corner/volume up. Should boot to home screen.
Click to expand...
Click to collapse
Thanks but i was able to track down the previous owner and get the verizon sim card.
I found away to use it on GSM but still im very disappointed because im not sure there´s a real way to remove any trace for the verizon stuff installed here and there are few errors like it is connected to the provider but it says no verizon sim card connected.
and im not so sure all the device's frequencies are "open" for my provider.
I was wondering if there's any option to burn an international galaxy version to the device and it will bypass all of these issues.

ohadgfn said:
Thanks but i was able to track down the previous owner and get the verizon sim card.
I found away to use it on GSM but still im very disappointed because im not sure there´s a real way to remove any trace for the verizon stuff installed here and there are few errors like it is connected to the provider but it says no verizon sim card connected.
and im not so sure all the device's frequencies are "open" for my provider.
I was wondering if there's any option to burn an international galaxy version to the device and it will bypass all of these issues.
Click to expand...
Click to collapse
not unless you want paperwieght for a device.

Why don't you just flash CM10 or similar to get rid of all the VZW stuff.... that's what I did.
Sent from my SCH-I535 using Tapatalk 2

droidstyle said:
not unless you want paperwieght for a device.
Click to expand...
Click to collapse
Why would that happen ? There's no option to do something like that what so ever ?
Beemer533 said:
Why don't you just flash CM10 or similar to get rid of all the VZW stuff.... that's what I did.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Not sure how to do so, but either way i'm not sure i will get the device working completely normally with my local SIM card on a gsm network, without bugs, without asking me to put a verizon sim card all the time, without having any option to update the device...
I dunno, i thought i could easily get this Galaxy version to become unlocked completely and get it running like all the other guys around...
Unless anybody here have a good recommendation about what should i do to overcome the verizon and networks issues, maybe i should just sell this guy on ebay and get a normal version...
Do you think this would be a smart move to do ?
Beemer - after you flash the CM10, do you still need to unlock the device and do you still get issues running on other than Verizon providers or do you enjoy a device that is similar to the worldwide versions ?
Thanks,
Ohad.

If you flash an international ROM on a Verizon S3, your phone will no longer power on or do anything useful. That's why it will become a paperweight. Flashing an international ROM on your Verizon S3 is one of the easiest ways to make it useless.

International=quad-core us=s4 processor, very different guts.I'd listen to the ppl on this forum, unless you want to end up with a paper weight.
Sent from my SCH-I535 using xda premium

ohadgfn said:
Why would that happen ?
Click to expand...
Click to collapse
it will put your phone into qpst diag mode and the only way to recover it will be with jtag. try it if you dont believe...what do i know.

droidstyle said:
it will put your phone into qpst diag mode and the only way to recover it will be with jtag. try it if you dont believe...what do i know.
Click to expand...
Click to collapse
alright then... i won´t go for it.
but what about the other issues ? what do you guys recommend to do with the device ?
I'm thinking "get rid of it or get it working smoothly", the question is, is it possible to have it running "just like the unlocked international version" ?

prdog1 said:
In setup when you are on language screen press left corner/right corner/left corner/right corner/volume up. Should boot to home screen.
Click to expand...
Click to collapse
This just works on stock rom??? Whats happened in cm10 or aokp?? How to avoid activating screen?
Sent from my SCH-I535 using XDA Premium HD app

tiraceite said:
This just works on stock rom??? Whats happened in cm10 or aokp?? How to avoid activating screen?
Sent from my SCH-I535 using XDA Premium HD app
Click to expand...
Click to collapse
Know it works on Touchwiz roms. It may not be in AOSP based roms.

Well, i flashed CM10 successfully, i was able to receive and send SMS before with the Stock ROM, and also to make/receive phone calls but i had sim card issues and errors and also some unwanted Verizon apps and stuff.
After updating the device to the latest Verizon version, i couldn't make phone calls, just receive and i could send and receive SMS.
Now that device runs much faster on the CM10 and i can make/receive phone calls but i can't send SMS.
*UPDATE: I have updated to the latest CM10 version, now i can't connect to the provider at all... no internet/phone/sms at all.
SOS

Ok, Im going to try a different tactic, i saw some people tried flashing At&t Roms on their verizon devices and they done it with success.
So far i tried doing it twice, one time with CM10 ROM for at&t, the 2nd time with stock at&t ROM.
I've tried doing it through CWM.
Both times i got an error while installing... it just didn't move on.
Luckly i had the CM10 for the verizon Zip file over there aswell so i installed that ROM again just to get the device running.
Any ideas how to flash the AT&T ROM on the Verizon Device ???

[Q] Locked out of my phone.

Hi, I have an old LG Optimus T that has no service anymore, I got an HTC One from Sprint back in May, haven't touched it since. And basically, the phone has no service, and the lock screen was tried too many times or something back months ago, idk how, so I have to sign in with my google account, which I know, but without service on the phone, I guess it won't let me sign in, I figured my credentials would be saved into the phone so I could type it in without service, but Its not apparently. Anyway, I come here because I want phone numbers off the phone, I got all my pictures and crap because I can hook it up to the computer for that, and I don't wanna do a factory reset, because well, I don't care for the phone, I just want some phone numbers.
Thanks for any help ahead of time.

Blkm0nk3y92 said:
Hi, I have an old LG Optimus T that has no service anymore, I got an HTC One from Sprint back in May, haven't touched it since. And basically, the phone has no service, and the lock screen was tried too many times or something back months ago, idk how, so I have to sign in with my google account, which I know, but without service on the phone, I guess it won't let me sign in, I figured my credentials would be saved into the phone so I could type it in without service, but Its not apparently. Anyway, I come here because I want phone numbers off the phone, I got all my pictures and crap because I can hook it up to the computer for that, and I don't wanna do a factory reset, because well, I don't care for the phone, I just want some phone numbers.
Thanks for any help ahead of time.
Click to expand...
Click to collapse
Hmmm, isn't it possible to connect to Wifi? Try going to an access point that you know your phone previously connected to. Also, perhaps you misstyped the SIM pin too many times? In that case, you have to enter a different code. Not sure what it's called in English, but you got it when you got your SIM. If you don't have that anymore, try contacting your carrier. Good luck!

Mushoz said:
Hmmm, isn't it possible to connect to Wifi? Try going to an access point that you know your phone previously connected to. Also, perhaps you misstyped the SIM pin too many times? In that case, you have to enter a different code. Not sure what it's called in English, but you got it when you got your SIM. If you don't have that anymore, try contacting your carrier. Good luck!
Click to expand...
Click to collapse
You mean the PUK right?
http://en.m.wikipedia.org/wiki/Personal_unblocking_code
I mean it also should work without a sim card.
Or are the numbers saved On the SIM?
Sent from my Note 2

Mushoz said:
Hmmm, isn't it possible to connect to Wifi? Try going to an access point that you know your phone previously connected to. Also, perhaps you misstyped the SIM pin too many times? In that case, you have to enter a different code. Not sure what it's called in English, but you got it when you got your SIM. If you don't have that anymore, try contacting your carrier. Good luck!
Click to expand...
Click to collapse
That was my first though. And basically no I can't.
posuniator said:
You mean the PUK right?
-Personal Unblocking Code Wikipedia link-
I mean it also should work without a sim card.
Or are the numbers saved On the SIM?
Sent from my Note 2
Click to expand...
Click to collapse
I'm not sure, I just checked my google account in hopes that the numbers were all saved to that(like off my HTC One they are), but they weren't, leads me to believe that they are most probably saved to the SIM. Anyway to access these phone numbers vis USB and computer or something? Because I'm not gonna be able to unlock it...
P.S. lol @ this things battery life. I haven't touched the phone in like 1-2 months since last I tried to get the numbers off, and its still got half battery left. It hasn't been used, but still, that standby time.

OEM Unlocking Grayed out on non-VZW Pixel 2.

Hi!
I originally bought an unlocked phone from Google and I had zero issues unlocking the bootloader, rooting, etc. I was issued a warranty replacement for an unrelated issue.
I inserted my VZW sim and booted up this new phone. I was able to check the OEM unlocking slider and enter my pin. When I rebooted to fastboot and tried to unlock, I was unsuccessful. Booting back into android showed the OEM unlocking option grayed out.
What gives? What can I try?
Thanks!
*Edit: Also worth noting - If I do a factory reset, the OEM unlocking option will be enabled already. If you try to unlock it in fastboot, it will fail. Rebooting again results in it being grayed out again.

What build number are you on?

DuckRuckus said:
What build number are you on?
Click to expand...
Click to collapse
I'm on OPM2.171019.029

mtpease said:
I'm on OPM2.171019.029
Click to expand...
Click to collapse
So, it came with the latest build then, or did you update via OTA?
Something to try: factory reset, turn it off, remove the SIM card, and give it another shot without connecting to wifi and skipping all the setup stuff. It's a long shot, but worth a try.

DuckRuckus said:
So, it came with the latest build then, or did you update via OTA?
Something to try: factory reset, turn it off, remove the SIM card, and give it another shot without connecting to wifi and skipping all the setup stuff. It's a long shot, but worth a try.
Click to expand...
Click to collapse
It came with something older, but it wasn't working with that either.
I tried the factory reset thing with no sim, but still on WiFi. The settings app kept crashung.
It seems like the VZW sim somehow permenantly locked my phone. I've done like 5 resets, and sometimes the OEM unlock slider is already off, sometimes it lets me toggle it back and forth. No matter what happens, after running the fastboot command (and failing), it will be grayed out. Rinse and repeat.

Have you called google with your IMEI number to confirm that it isn't a Verizon phone?
I just returned an Amazon refurbished Pixel 2 for this reason. They claimed it was factory unlocked, but I contacted Google who informed me that it was actually a Verizon phone that had probably had been unlocked for different carriers during the refurbishing process. I am exchanging it for another. They are not able to check the phone before it is delivered to me, so I am just going to hope I get a non-Verizon one this time or try the exploit mentioned on the forums immediately before connecting to WiFi or Cellular data.

mtpease said:
It came with something older, but it wasn't working with that either.
I tried the factory reset thing with no sim, but still on WiFi. The settings app kept crashung.
It seems like the VZW sim somehow permenantly locked my phone. I've done like 5 resets, and sometimes the OEM unlock slider is already off, sometimes it lets me toggle it back and forth. No matter what happens, after running the fastboot command (and failing), it will be grayed out. Rinse and repeat.
Click to expand...
Click to collapse
The only other thing I can suggest is to sideload that same build's OTA without the SIM in. That might get rid of any changes that the Verizon SIM may have made, as it will format everything before it installs. If that works, do everything you want to (root, recovery, kernel) before putting the SIM back in. That's all I can think of doing.
---------- Post added at 10:56 PM ---------- Previous post was at 10:19 PM ----------
joelphilippage said:
Have you called google with your IMEI number to confirm that it isn't a Verizon phone?
I just returned an Amazon refurbished Pixel 2 for this reason. They claimed it was factory unlocked, but I contacted Google who informed me that it was actually a Verizon phone that had probably had been unlocked for different carriers during the refurbishing process. I am exchanging it for another. They are not able to check the phone before it is delivered to me, so I am just going to hope I get a non-Verizon one this time or try the exploit mentioned on the forums immediately before connecting to WiFi or Cellular data.
Click to expand...
Click to collapse
All of Verizon's phones are carrier unlocked from the factory, and have been for quite some time. But, as far as being bl unlockable, that's a whole nother animal. Definitely good advice to check the IMEI with Google. Verizon can also do that for you, and it might be faster. I thought of that too, but it was my understanding that warranty claims we're filled with brand new units, but repairs potentially got you a refurbished one, so I ruled that out. I've been wrong before :silly:

DuckRuckus said:
The only other thing I can suggest is to sideload that same build's OTA without the SIM in. That might get rid of any changes that the Verizon SIM may have made, as it will format everything before it installs. If that works, do everything you want to (root, recovery, kernel) before putting the SIM back in. That's all I can think of doing.
---------- Post added at 10:56 PM ---------- Previous post was at 10:19 PM ----------
All of Verizon's phones are carrier unlocked from the factory, and have been for quite some time. But, as far as being bl unlockable, that's a whole nother animal. Definitely good advice to check the IMEI with Google. Verizon can also do that for you, and it might be faster. I thought of that too, but it was my understanding that warranty claims we're filled with brand new units, but repairs potentially got you a refurbished one, so I ruled that out. I've been wrong before :silly:
Click to expand...
Click to collapse
I opened a chat window with Google, and they confirmed that it is in fact an unlocked device. He also had me "screen share" so he could see the problem. So far, no resolution. I sideloaded the current OTA twice, to make sure it was in the a and b slots. Then I tried setting up the phone without a sim or wifi, which didn't work. I also tried wifi with no sim, that didn't work either.
If I try the fastboot flashing unlock command, when I boot up, the OEM unlocking option will be grayed out. Any time I boot up from a factory reset, the OEM unlocking option is already selected on.

mtpease said:
I opened a chat window with Google, and they confirmed that it is in fact an unlocked device. He also had me "screen share" so he could see the problem. So far, no resolution. I sideloaded the current OTA twice, to make sure it was in the a and b slots. Then I tried setting up the phone without a sim or wifi, which didn't work. I also tried wifi with no sim, that didn't work either.
If I try the fastboot flashing unlock command, when I boot up, the OEM unlocking option will be grayed out. Any time I boot up from a factory reset, the OEM unlocking option is already selected on.
Click to expand...
Click to collapse
First of all, could Google confirm whether your device was new, or refurbished? The second thing I would ask of Verizon is, whether the IMEI of your device has been registered to their network before you received it. I know it's a Google phone, but the previous owner, if refurbished, might have applied a VZW update from Google, rather than a global stock image or OTA, thinking that it would be a good thing. Then, realizing that they screwed up, relocked it and tried their best to return it to stock and send it back for replacement under whatever guise they chose. That's my best guess as of now.
My P2 came from VZW with the Dec patch, and the bl unlock wasn't greyed out. Didn't really matter because I could use the exploit out of the box without toggling it. But, once I unlocked it, the toggle went grey, and the phone still remains unlocked, even after the April factory image update (skipped Feb and Mar).
In summary, if your device is truly stock Google, you shouldn't be having these issues, which is a valid reason for a replacement. If it isn't, you have a valid reason for yet another replacement, refurbished or not, that IS stock Google. Press the issue...you paid a lot of money for it!

DuckRuckus said:
First of all, could Google confirm whether your device was new, or refurbished? The second thing I would ask of Verizon is, whether the IMEI of your device has been registered to their network before you received it. I know it's a Google phone, but the previous owner, if refurbished, might have applied a VZW update from Google, rather than a global stock image or OTA, thinking that it would be a good thing. Then, realizing that they screwed up, relocked it and tried their best to return it to stock and send it back for replacement under whatever guise they chose. That's my best guess as of now.
My P2 came from VZW with the Dec patch, and the bl unlock wasn't greyed out. Didn't really matter because I could use the exploit out of the box without toggling it. But, once I unlocked it, the toggle went grey, and the phone still remains unlocked, even after the April factory image update (skipped Feb and Mar).
In summary, if your device is truly stock Google, you shouldn't be having these issues, which is a valid reason for a replacement. If it isn't, you have a valid reason for yet another replacement, refurbished or not, that IS stock Google. Press the issue...you paid a lot of money for it!
Click to expand...
Click to collapse
I spoke with Verizon. The only time this phone has been used on their network is when it was activated on my account a few days ago. Google says it's unlocked. I'm still waiting for their response. My current theory is that it some how got locked when it recognized the verizon sim, but I really can be sure.

mtpease said:
I spoke with Verizon. The only time this phone has been used on their network is when it was activated on my account a few days ago. Google says it's unlocked. I'm still waiting for their response. My current theory is that it some how got locked when it recognized the verizon sim, but I really can be sure.
Click to expand...
Click to collapse
Seems like I heard in the past that even play store pixel devices had to be bootloader unlocked prior to jumping on Verizon's network as it was making devices non bootloader unlockable.
So in other words, if your phone was on the vzw network prior unlocking the bootloader regardless if it is a play store pixel, you might be hosed... rma

Having the same issue, I bought this phone and it works on ATT's network but i cannot unlock the bootloader. Kind of strange. oem unlock is greyed out. Ive reset it 10 times. trying after every update connecting to the internet and not from sept 2017 all the way to latest update. nothing changed the adb unlock command just says unable to unlock

owner232 said:
Having the same issue, I bought this phone and it works on ATT's network but i cannot unlock the bootloader. Kind of strange. oem unlock is greyed out. Ive reset it 10 times. trying after every update connecting to the internet and not from sept 2017 all the way to latest update. nothing changed the adb unlock command just says unable to unlock
Click to expand...
Click to collapse
if you are on Sep 2017 update, dont worry about OEM unlock.
Side load the jan update, and unlock the bootloader.
details here - https://forum.xda-developers.com/pixel-2/how-to/unlock-bootloader-verizon-pixel-2-t3730076
read carefully.

munchy_cool said:
if you are on Sep 2017 update, dont worry about OEM unlock.
Side load the jan update, and unlock the bootloader.
details here - https://forum.xda-developers.com/pixel-2/how-to/unlock-bootloader-verizon-pixel-2-t3730076
read carefully.
Click to expand...
Click to collapse
Unfortunately I already updated to the latest Version, I contacted the seller i got the phone from they said its a refurbished Verizon phone unlocked for any carrier and it has nothing verizon on the os.
Crap.... Can i at least get root on this thing?

giant22000 said:
Seems like I heard in the past that even play store pixel devices had to be bootloader unlocked prior to jumping on Verizon's network as it was making devices non bootloader unlockable.
So in other words, if your phone was on the vzw network prior unlocking the bootloader regardless if it is a play store pixel, you might be hosed... rma
Click to expand...
Click to collapse
That's not true.
Sent from my Pixel 2 using Tapatalk

owner232 said:
Unfortunately I already updated to the latest Version, I contacted the seller i got the phone from they said its a refurbished Verizon phone unlocked for any carrier and it has nothing verizon on the os.
Crap.... Can i at least get root on this thing?
Click to expand...
Click to collapse
nopes...nothing.

mtpease said:
I spoke with Verizon. The only time this phone has been used on their network is when it was activated on my account a few days ago. Google says it's unlocked. I'm still waiting for their response. My current theory is that it some how got locked when it recognized the verizon sim, but I really can be sure.
Click to expand...
Click to collapse
If it's a truly a Google phone, you can put any SIM in it you want to and the unlock slider will be available. Putting a Verizon SIM in it won't lock it down. I've unlocked mine and a couple others for other people. All of them had a Verizon SIM in them at the time and the unlock slider was still available. If it's a Google phone (or supposed to be) and you've already tried factory resetting it, your best bet is to RMA it. Something isn't right with it.

I have the same problem - phone unlocked but needed warranty replacement, can't unlock the warranty replacement due to exactly the same behavior where the option is greyed out, and even if I flash an image and turn the option on, I still can't do a fastboot flashing unlock and trying to do so greys out the option again.
However, I am not even on Verizon. I've tried with a T-Mobile SIM and with no SIM. So the Verizon SIM is probably not even the issue.
Google couldn't figure it out and sent me a second warranty replacement phone... which has the same issue.

Hello there. Experiencing the same issue. It's clearly a software problem. I have a Google Store, non Verizon, and I have RMA'ed it twice and both units CAN't be OEM unlocked. It's clearly a software problem because:
On factory reset OEM unlock options shows up and can be toggled
But when you go to fastboot, issuing 'fastboot flashing unlock' will return an error saying it's not allowed to be unlocked
On the next reboot OEM unlock toggle is now disabled. Only way to get it back is through factory reset with wifi connection, but that brings us back to 1 and the cycle repeats.
I guess it's pointless to RMA the device again. Reading here other people are experiencing the same problem. None of the devices have ever been on Verizon and are straight out from Google Store.

Despite it clearly being a software problem, Google is sending me a 4th phone now. It's obvious they don't know what's going on.

OTA 9.0 Killed my radio modem?

Hello
I'm running a completely stock Pixel that was originally purchased from verizon, which was then carrier unlocked then moved to AT&T. It still has a locked bootloader.
The other day I recieved the 9.0 OTA. Everything works on my phone except the radio modem. There is absolutely no cellular service now. Trying to make a call reports "radio off".
- I've rebooted
- Cycled both data and airplane modes on and off with long breaks in between
- Reset network settings
- Spent hours online with google tech support.
- Swapped sim cards with another phone on my account. The sim is good. The problem is with the 9.0 update
Since I haven't seen any other reports of the cellular modem dieing from the update, I'm wondering if it's because I have a verizon version which was carrier unlocked? Perhaps the update re-carrier-locked my phone? I don't have a verizon sim to test the theory out..
Anybody have any other ideas how I can get my phone up and running again?
Thanks!

Someone told someone else that they need to leave the SIM in place during the upgrade. I have no idea if that's true, and that other person hasn't responded.
Did you leave yours in?

post-mortem said:
Someone told someone else that they need to leave the SIM in place during the upgrade. I have no idea if that's true, and that other person hasn't responded.
Did you leave yours in?
Click to expand...
Click to collapse
Yes, mine was in
I did finally get it to work thankfully!
I was just preparing to downgrade back to 8.1 via the April OTA. I just finished downloading the update, and installing ADB. When I enabled USB debugging on the phone and plugged it into my laptop, the cell modem sprang to life. Not a single ADB command issued or anything else. Very strange
Too bad that in my frustration I went and ordered a Note 9. Should be a fun device anyways

Glad you got it working! I know that had to be incredibly frustrating!

Question guys i need help not turning on wifi and hotspot

Im not using root or unlock bootloader , my device off 2 to 3 time in a days then after not turning on wifi and hotspot showing error for hotspot , i had format my devices but no use im thinking take at warrenty it take long time any one have solution without unlocking bootloader flash stock rom

You could try a bunch of workarounds and possibly even find one that works for now, but is it really worth it? Do you want to be $1000 into needing special software and excess steps to get normal functionality?

Showing ip address unknown
twistedumbrella said:
You could try a bunch of workarounds and possibly even find one that works for now, but is it really worth it? Do you want to be $1000 into needing special software and excess steps to get normal functionality?
Click to expand...
Click to collapse
Wifi ip address is unavailable

Well... I guess this won't change the above opinion.
I would return the phone to get a new one or let Asus repair it.
Paying $1000 for a non working device seems like a good idea for bored people with too much money - but usually you should make use of the warranty.

jaleel (jelly) said:
Showing ip address unknown
Wifi ip address is unavailable
Click to expand...
Click to collapse
Have you tried rebooting the router and / or connecting to another one to make sure the device is the issue?
Are we talking about the phone's hotspot, as in the one that shares your mobile data from the phone to other devices?
Mobile hotspot support is not supposed to be restricted by a carrier, but some (AT&T) still do place restrictions on it. If you don't have it enabled or ran out of data, then that could prevent it from working.
Also may want to make sure your SIM card is in slot 1.
If none of these resolve the issue, then I still say you should return it. It might take a little time, but it will be worth it to not deal with a crippled device.

twistedumbrella said:
Have you tried rebooting the router and / or connecting to another one to make sure the device is the issue?
Are we talking about the phone's hotspot, as in the one that shares your mobile data from the phone to other devices?
Mobile hotspot support is not supposed to be restricted by a carrier, but some (AT&T) still do place restrictions on it. If you don't have it enabled or ran out of data, then that could prevent it from working.
Also may want to make sure your SIM card is in slot 1.
If none of these resolve the issue, then I still say you should return it. It might take a little time, but it will be worth it to not deal with a crippled device.
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Sim card was in sim slot 1 .. I think it is hardware problem I'm going to take to service center .. they will give new mobile or change the motherboard ?

jaleel (jelly) said:
Sim card was in sim slot 1 .. I think it is hardware problem I'm going to take to service center .. they will give new mobile or change the motherboard ?
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They will diagnose the issue and decide from there, but they will usually give an estimate and or at least a rough guess of what is required.